Re: I HATE CIGNA - need to vent, AGAIN!

[Guest guest]

When you get'em Gail, you let us know! I can't wait to hear it, I

know it'll be REAL good!! hahahaha I wish I had a log in my files

of all the damn idiots I've talked to over the band treatment. That

would be funny to quote from it.

Dustie

> > As some of you know, Sara is having surgery for a dermoid cyst -

> something we first noticed during DOC band therapy. The surgery

in

> on the 7th, so the craniofacial surgeon ordered a pre-op workup,

> including a complete physical (just to make sure the anaesthesia

> won't kill her). Sorry for the sarcasm, but it's about all I

have

> left at this point to help me deal with these total morons. We

have

> jumped through every hoop that Cigna has put in front of us, the

> surgery is pre-approved, but they won't pay for the physical

> because " she is not due for a well-check " . I was trying to work

this

> out with someone at Cigna, and when she made an inaccurate

statement,

> I calmly corrected her. She told me that I needed to stop

yelling at

> her and that she was just telling me about the available

benefits.

> Honey, I have yelled at Cigna before, and that was NOT yelling!

I am

> so ready to quit paying the premiums and just put the money in an

> account to pay for all our healthcare. I'd probably still come

out

> ahead. So anyway, we've worked it out with the peds office that

they

> will bill the check-up as a sick visit (afterall, the cyst on her

> head is not found in normal, healthy children), and while there,

they

> will just sign the paperwork for the surgeon. Is there anything

easy

> about health insurance?

> > Thanks for listening.

> >

> > Gail, Sam and Sara's mom, DOC grads

>

>

>