Guest guest Posted February 17, 2003 Report Share Posted February 17, 2003 Well Dustie a lot happened during my 2 hour nap (I was up all night)! I'm glad it's all worked out although the ortho's response sounds like a CYA statement. If they billed you 4 days after the initial visit, why did they charge for 2 bands? Did they already know the first one was going to be big enough for an adult? I think we can all learn a lesson from this! Check all those EOB forms you get from your insurance company to make sure what was paid was performed. I know we have been charged for things that never happened. A lot of insurance companies just pay not knowing the situation. Just think what a mess this would have caused if the DOC band hadn't been paid yet. The STARband ortho would have gotten her money and would have made a big mess for you! Well at least it all ended up okay. Hopefully Aetna will be suspicious of future billings from this ortho! ~ going back to sleep now! Dane's mom DOC Grad > Ok, Hanger just called back. Here's the excuse. This bill > ($3000.00) was sent to Aetna 4 days after the initial visit! This > was a mistake and they are sending my insurance provider a letter to > ignore the billing. Well aren't they sweet! I bit they wouldn't > have sent the check back had they recieved one. Dulcey, if you had > anything to do with this getting straightened out, THANK YOU! If > not, Thanks to Orthoamerica for not billing. > > Calming down in Dallas, Dustie Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 17, 2003 Report Share Posted February 17, 2003 Yes my dear watson, a lot did happen. I questioned that myself. The amount of the billing was a mistake as well. IT WAS ALL JUST HUGE MISTAKE!! I'm still dumb-founded and I am still mailing them a letter regarding my intentions, just in case they missed it the first time or they figure it was all just a dream that Dustie contacted them regarding this " mistake " . lol Man, I swear, this is why I drink! Hey, sorry to hear you were up all night. Is Dane sick? Dustie > > Ok, Hanger just called back. Here's the excuse. This bill > > ($3000.00) was sent to Aetna 4 days after the initial visit! This > > was a mistake and they are sending my insurance provider a letter > to > > ignore the billing. Well aren't they sweet! I bit they wouldn't > > have sent the check back had they recieved one. Dulcey, if you > had > > anything to do with this getting straightened out, THANK YOU! If > > not, Thanks to Orthoamerica for not billing. > > > > Calming down in Dallas, Dustie Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 17, 2003 Report Share Posted February 17, 2003 --- In Plagiocephaly , " dustiejo2002 <djones@l...> " > Hey, sorry to hear you were up all night. Is Dane sick? I thought maybe he had an ear infection, but he doesn't. Just his teeth. He decided 1 am was a good time to get up for the day. I don't know what bugged me more, the lack of sleep or the parents who didn't control their kids in the lobby at the peds. The poor little munchkin was ran over twice and pushed down once. He has a nice knot on his head. Thanks for asking. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 17, 2003 Report Share Posted February 17, 2003 Dustie, Well at least they had an explaination. I don't know if I buy it though. How could they have charged $3000.00 4 days after when they didn't know at that point that would be getting a second band? Hmmmm seems fishy to me. > --- In Plagiocephaly , " dustiejo2002 <djones@l...> " > > Hey, sorry to hear you were up all night. Is Dane sick? > > > I thought maybe he had an ear infection, but he doesn't. Just his > teeth. He decided 1 am was a good time to get up for the day. > I don't know what bugged me more, the lack of sleep or the parents > who didn't control their kids in the lobby at the peds. The poor > little munchkin was ran over twice and pushed down once. He has a > nice knot on his head. > Thanks for asking. > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 17, 2003 Report Share Posted February 17, 2003 Dear Calming down I just really want to say how impressed I am with Aetna's handling of this entire situation! They've really helped you out with this - something that very very rarely happens when it comes to our plagio kids & insurance companies. Nice to hear for a change - hats of to Aetna! Glad it's all taken care of Dustie -- as I had thought, it wasn't Orthomerica's error at all, just your buds at Hanger Debbie Abby's mom DOCGrad MI > Ok, Hanger just called back. Here's the excuse. This bill > ($3000.00) was sent to Aetna 4 days after the initial visit! This > was a mistake and they are sending my insurance provider a letter to > ignore the billing. Well aren't they sweet! I bit they wouldn't > have sent the check back had they recieved one. Dulcey, if you had > anything to do with this getting straightened out, THANK YOU! If > not, Thanks to Orthoamerica for not billing. > > Calming down in Dallas, Dustie Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 17, 2003 Report Share Posted February 17, 2003 Whew Dustie!! I'm glad you got that all straightened out! Remind me to never get on your bad side, esp. when you team up with ! ;o) Niki Kaylie & Danny (STAR grads) Phila., PA > Ok, Hanger just called back. Here's the excuse. This bill > ($3000.00) was sent to Aetna 4 days after the initial visit! This > was a mistake and they are sending my insurance provider a letter to > ignore the billing. Well aren't they sweet! I bit they wouldn't > have sent the check back had they recieved one. Dulcey, if you had > anything to do with this getting straightened out, THANK YOU! If > not, Thanks to Orthoamerica for not billing. > > Calming down in Dallas, Dustie Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 18, 2003 Report Share Posted February 18, 2003 Well I know that!! , I told her it was fishy and asked that very question.. She told me that the amount was a mistake too! OKAY, like I said Stupid!!! I bet they don't try this again. lol Dustie > > --- In Plagiocephaly , " dustiejo2002 <djones@l...> " > > > > Hey, sorry to hear you were up all night. Is Dane sick? > > > > > > I thought maybe he had an ear infection, but he doesn't. Just his > > teeth. He decided 1 am was a good time to get up for the day. > > I don't know what bugged me more, the lack of sleep or the parents > > who didn't control their kids in the lobby at the peds. The poor > > little munchkin was ran over twice and pushed down once. He has a > > nice knot on his head. > > Thanks for asking. > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 18, 2003 Report Share Posted February 18, 2003 Thank you Ms. Debbie! I think they are really trying to give me a heart attack at a young age. Either that or they have a death wish! lol Dustie, back to normal. > > Ok, Hanger just called back. Here's the excuse. This bill > > ($3000.00) was sent to Aetna 4 days after the initial visit! This > > was a mistake and they are sending my insurance provider a letter to > > ignore the billing. Well aren't they sweet! I bit they wouldn't > > have sent the check back had they recieved one. Dulcey, if you had > > anything to do with this getting straightened out, THANK YOU! If > > not, Thanks to Orthoamerica for not billing. > > > > Calming down in Dallas, Dustie Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 18, 2003 Report Share Posted February 18, 2003 Hey Niki, oh don't worry! I think your too sweet and plus you know how to make pictures that aren't really pictures I don't want to get on YOUR badside! Hey, maybe that was what scared them, they heard & myself were coming to get them. Dustie, puttin' down her six shooters > > Ok, Hanger just called back. Here's the excuse. This bill > > ($3000.00) was sent to Aetna 4 days after the initial visit! This > > was a mistake and they are sending my insurance provider a letter > to > > ignore the billing. Well aren't they sweet! I bit they wouldn't > > have sent the check back had they recieved one. Dulcey, if you had > > anything to do with this getting straightened out, THANK YOU! If > > not, Thanks to Orthoamerica for not billing. > > > > Calming down in Dallas, Dustie Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 18, 2003 Report Share Posted February 18, 2003 --- In Plagiocephaly , " dustiejo2002 <djones@l...> " < Hey, maybe that was what scared them, they > heard & myself were coming to get them. > Dustie- We could have worn war paint like they did in " Braveheart " LOL! Oh we'll have to save the fun for another day! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 18, 2003 Report Share Posted February 18, 2003 Hopefully Orthomerica and your ins comp will look in this. You're probably not the first person this comp has billed, by " mistake " Stupid is an understatement! > > > --- In Plagiocephaly , " dustiejo2002 > <djones@l...> " > > > > > > Hey, sorry to hear you were up all night. Is Dane sick? > > > > > > > > > I thought maybe he had an ear infection, but he doesn't. Just > his > > > teeth. He decided 1 am was a good time to get up for the day. > > > I don't know what bugged me more, the lack of sleep or the > parents > > > who didn't control their kids in the lobby at the peds. The poor > > > little munchkin was ran over twice and pushed down once. He has > a > > > nice knot on his head. > > > Thanks for asking. > > > Quote Link to comment Share on other sites More sharing options...
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