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My nephew has recently been diagnosed with plagio. My sister is now

going round and round with the insurance company. Is anyone on this

group familiar with the appeals process? Any input would be greatly

appreciated.

Thank you......

Sue

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Sue,

If you haven't already done so, check out the files section - there's

some appeal info on there, together with some appeal letters that were

successful. We were lucky - our ins. co. approved 's band

immediately, without a fight. I'm sure you'll get some responses from

parents who have won their appeals, but in the meantime check out the

info in the files section.

Sedlak wrote:

>

> My nephew has recently been diagnosed with plagio. My sister is now

> going round and round with the insurance company. Is anyone on this

> group familiar with the appeals process? Any input would be greatly

> appreciated.

>

> Thank you......

>

> Sue

>

>

>

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  • 4 months later...

Yes, we paid up front the day we got the prescription, so as far as I know

it still hasnt' been authorized. we have a point of service though.. Why

dont' you call your insurance co and see if they have anything to say on

it. diane

tamishaver@... wrote:

> I could use some advice please. Has anyone gone ahead and started

> the casting process etc. without yet receiving insurance

> authorization. We are due to get casted on Monday but our insurance

> has not yet given authorization. My neurosurgeons secretary tells me

> it will be okay to go ahead with it. She says they should

> definately authorize it (they have before for other patients they

> have) and she tells me the date will be the date they sent the

> referral to the insurance company. She says they will still cover

> even if I start before it is actually authorized. This makes me very

> nervous. I plan on paying even if my insurance doesn't but I don't

> want to blow it if they will. I have Cigna but it is contracted out

> to Hills Physician. It's confusing.

>

> Thank you,

> Tami and Luke

>

>

>

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Tami:

We went ahead with casting without knowing what our insurance company would

do and luckily they covered everything 100% (even though it was out of

network).

Do call your insurance company/benefits coordinator and ask if there is a

penalty for starting any non-emergency treatment without authorization.

Make sure you have the answer in writing. Some companies will refuse to pay

if the treatment has not been authorized.

Sue Luck

mom to , DOC band graduate

Cleveland, OH

----- Original Message -----

From: <tamishaver@...>

<Plagiocephaly >

Sent: Thursday, February 08, 2001 7:05 PM

Subject: insurance question

> I could use some advice please. Has anyone gone ahead and started

> the casting process etc. without yet receiving insurance

> authorization. We are due to get casted on Monday but our insurance

> has not yet given authorization. My neurosurgeons secretary tells me

> it will be okay to go ahead with it. She says they should

> definately authorize it (they have before for other patients they

> have) and she tells me the date will be the date they sent the

> referral to the insurance company. She says they will still cover

> even if I start before it is actually authorized. This makes me very

> nervous. I plan on paying even if my insurance doesn't but I don't

> want to blow it if they will. I have Cigna but it is contracted out

> to Hills Physician. It's confusing.

>

> Thank you,

> Tami and Luke

>

>

>

>

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Hi Tami

The same thing happen to me and my Luke. I was told to wait for

authorization before I casted because they said I would get penalized if I

started before my insurance company gave me a " yes or no " I waited 2 weeks

and finally called VERY angry and said im not waiting any longer I want my

son casted regardless and they gave me an answer that day which was " no " off

course. THey said it was considered a cosmetic proceedure. We are in the

appeal process right now but at least I got the treatment started. Good luck

Monday. I would be the same as you and start either way. The waiting time

is the worst.

HEidi & Luke

Phx, Az

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