Guest guest Posted August 21, 2002 Report Share Posted August 21, 2002 i too was told by dr g's office staff to have my pharmacy call them. however, i live in the area and so as of yet, encountered no problem. this is unusual though. usually the dr office calls the pharmacy. good luck! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 21, 2002 Report Share Posted August 21, 2002 Yes, Doris! Our pharmacy hates to have to call for refills, but that is what is required by Dr. G. They tell me over and over that the staff is very " snippy " and requires great detail in an order that they initially prescribed. I DREAD having to refill prescriptions because of this. Additionally, either Dr. G's office doesn't send the requisition for lab work or the hospital doesn't send the results, so I am told, SORRY,,,, NO refill. I am doing the best I can do. I think Dr. G has to run a tight ship, but this is getting a little ridiculous! eryped and staffing > 1 - A note from Pappadia: BEWARE - the antibiotic ERYPED > contains casein in the form of butter! The butter is used to > flavor > the medication. > > 2 - Is anyone having any problems getting prescriptions refilled by > Dr G's staff ? For the past 3 yrs, we've been getting 's > meds (antiviral, antiyeast, ssri and kutapression) through Dr G. > We call his office and his staff faxes copies of the prescriptions > to our pharmacy (GIANT for those in land). They always > ask first " Can you have your pharmacy call us for the > prescriptions? " > I always say no, they won't because it's a long distance call. > Could they please fax the prescriptions over? We have had a few > problems but nothing like we've had recently. > I called Friday to have 4 meds refilled. Nothing at the pharmacy > Saturday. > Faxed an update and med list to the office Sunday night - nothing > Monday. > Called and refaxed the pages Monday - his office said they recd > them. > Today (tues) still no meds. I had to call again saying we were on > our > last day of meds ... they were needed TODAY. They were finally > faxed over ... > > Is there a procedure paper on getting prescriptions? Should I try > to get > these prescription through 's pediatrician? > I get tired of calling every month for the prescriptions - we are > never allowed > more than a month's worth of medication. > > Any suggestions? > Same issues? > > doris > land > > > > Responsibility for the content of this message lies strictly with > the original author, and is not necessarily endorsed by or the > opinion of the Research Institute. > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 21, 2002 Report Share Posted August 21, 2002 I guess it depends on your pharmacy. I thought ours (Long's) probably wouldn't like having to call. Surprisingly...they have never complained. I call in to get refills (or a new one) and they just say, " O.K., we'll give the doc a call " As far as I know it's never been a problem. (at least they've never mentioned or acted like it was) Cheryl >From: " Ellen Jordan " <ejordan1@...> >Reply- >< > >Subject: Re: eryped and staffing >Date: Tue, 20 Aug 2002 22:30:58 -0400 > >Yes, Doris! >Our pharmacy hates to have to call for refills, but that is what is >required >by Dr. G. They tell me over and over that the staff is very " snippy " and >requires great detail in an order that they initially prescribed. I DREAD >having to refill prescriptions because of this. Additionally, either Dr. >G's office doesn't send the requisition for lab work or the hospital >doesn't >send the results, so I am told, SORRY,,,, NO refill. I am doing the best I >can do. I think Dr. G has to run a tight ship, but this is getting a >little >ridiculous! > > eryped and staffing > > > > 1 - A note from Pappadia: BEWARE - the antibiotic ERYPED > > contains casein in the form of butter! The butter is used to > > flavor > > the medication. > > > > 2 - Is anyone having any problems getting prescriptions refilled by > > Dr G's staff ? For the past 3 yrs, we've been getting 's > > meds (antiviral, antiyeast, ssri and kutapression) through Dr G. > > We call his office and his staff faxes copies of the prescriptions > > to our pharmacy (GIANT for those in land). They always > > ask first " Can you have your pharmacy call us for the > > prescriptions? " > > I always say no, they won't because it's a long distance call. > > Could they please fax the prescriptions over? We have had a few > > problems but nothing like we've had recently. > > I called Friday to have 4 meds refilled. Nothing at the pharmacy > > Saturday. > > Faxed an update and med list to the office Sunday night - nothing > > Monday. > > Called and refaxed the pages Monday - his office said they recd > > them. > > Today (tues) still no meds. I had to call again saying we were on > > our > > last day of meds ... they were needed TODAY. They were finally > > faxed over ... > > > > Is there a procedure paper on getting prescriptions? Should I try > > to get > > these prescription through 's pediatrician? > > I get tired of calling every month for the prescriptions - we are > > never allowed > > more than a month's worth of medication. > > > > Any suggestions? > > Same issues? > > > > doris > > land > > > > > > > > Responsibility for the content of this message lies strictly with > > the original author, and is not necessarily endorsed by or the > > opinion of the Research Institute. > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 21, 2002 Report Share Posted August 21, 2002 In my experience, the pharmacy usually calls the doctor unless it is after hours or on the weekend. So I guess it really depends on the doctor's office and the pharmacy. I've never had a pharmacy complain about having to call the doctor, so I've always taken it for granted that that's how it's done. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 21, 2002 Report Share Posted August 21, 2002 We haven't had any problems so far. We are up in Canada, so we have to fax a request to Dr.G's for the meds, then they fax the prescription to our doctor up here who's staff call it in to our pharmacy. It usually happens within a 24 hour period. Are there any patients in Canada on the list taking Kutapressin? My pharmacist has never heard of it. Re: eryped and staffing > In my experience, the pharmacy usually calls the doctor unless it is after hours or on the weekend. So I guess it really depends on the doctor's office and the pharmacy. I've never had a pharmacy complain about having to call the doctor, so I've always taken it for granted that that's how it's done. > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 21, 2002 Report Share Posted August 21, 2002 , I looked it up when I saw it mentioned by a few people and what I found was that it is not available in Canada. Barb Re: eryped and staffing > In my experience, the pharmacy usually calls the doctor unless it is after hours or on the weekend. So I guess it really depends on the doctor's office and the pharmacy. I've never had a pharmacy complain about having to call the doctor, so I've always taken it for granted that that's how it's done. > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 21, 2002 Report Share Posted August 21, 2002 , Kutpressin is not widely available outside the US. Not in Australia or Singapore either. We ship ours into Singapore from Friendly Hills Pharmacy, Whittier CA, recommended by Dr G, they have a lot of uncommon things and compound to order. Dennis Amano is the Pharmacist. ph: 1- 562 693 3791. They call Laurie at the office for confirmation of the presecription, and I get a handwritten copy of the telephone prescription which matches that on the med labels. (helps with customs too!!). Never a fuss. Arrives here UPS 3-4 days later. All you need is a credit card! If I want to get the prescription for other meds filled in Singapore (depends on which is cheapest) then I used to get Dr G's office to fax a prescription, but now, my local physician (who is quite involved and has 3 patients!) will use Dr G's emails and then issue his own prescription - in Singapore the Dr's office can also dispense the meds so he will do this on the strength of the email!! Pharmacy calling in the Doctor for prescriptions is not a practice (probably not allowed) in Singapore or Australia, and I had to explain this to Dr G's staff couple of years back. There has been some staff changeover there in recent months and Laurie was away too sop this may explain why some faxes weren't answered, also I tried to fax some bloodwork through last weekend and their fax machine was either /off over the weekend or not answering - went through Monday. Hope this helps, Re: eryped and staffing We haven't had any problems so far. We are up in Canada, so we have to fax a request to Dr.G's for the meds, then they fax the prescription to our doctor up here who's staff call it in to our pharmacy. It usually happens within a 24 hour period. Are there any patients in Canada on the list taking Kutapressin? My pharmacist has never heard of it. Re: eryped and staffing > In my experience, the pharmacy usually calls the doctor unless it is after hours or on the weekend. So I guess it really depends on the doctor's office and the pharmacy. I've never had a pharmacy complain about having to call the doctor, so I've always taken it for granted that that's how it's done. > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 21, 2002 Report Share Posted August 21, 2002 I realize that the staff is quite busy however we have gotten complaints from pharmacists etc about the difficult attitude of dr gs staff. faxes and such often find the black hole in dr g s office. we now have been waiting several days for a referral for a nursing service so we can start kutapressin. i think the attitude needs to improve and efficiency also. > , > Kutpressin is not widely available outside the US. Not in Australia or > Singapore either. > We ship ours into Singapore from Friendly Hills Pharmacy, Whittier CA, > recommended by Dr G, they have a lot of uncommon things and compound to > order. > Dennis Amano is the Pharmacist. ph: 1- 562 693 3791. They call Laurie at > the office for confirmation of the presecription, and I get a handwritten > copy of the telephone prescription which matches that on the med labels. > (helps with customs too!!). Never a fuss. Arrives here UPS 3-4 days later. > All you need is a credit card! If I want to get the prescription for other > meds filled in Singapore (depends on which is cheapest) then I used to get > Dr G's office to fax a prescription, but now, my local physician (who is > quite involved and has 3 patients!) will use Dr G's emails and then > issue his own prescription - in Singapore the Dr's office can also dispense > the meds so he will do this on the strength of the email!! > > Pharmacy calling in the Doctor for prescriptions is not a practice (probably > not allowed) in Singapore or Australia, and I had to explain this to Dr G's > staff couple of years back. > > There has been some staff changeover there in recent months and Laurie was > away too sop this may explain why some faxes weren't answered, also I tried > to fax some bloodwork through last weekend and their fax machine was either > /off over the weekend or not answering - went through Monday. > > Hope this helps, > > Re: eryped and staffing > > > We haven't had any problems so far. We are up in Canada, so we have to fax a > request to Dr.G's for the meds, then they fax the prescription to our doctor > up here who's staff call it in to our pharmacy. It usually happens within a > 24 hour period. > Are there any patients in Canada on the list taking Kutapressin? My > pharmacist has never heard of it. > > > > Re: eryped and staffing > > > > In my experience, the pharmacy usually calls the doctor unless it is after > hours or on the weekend. So I guess it really depends on the doctor's > office and the pharmacy. I've never had a pharmacy complain about having to > call the doctor, so I've always taken it for granted that that's how it's > done. > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 22, 2002 Report Share Posted August 22, 2002 Doris, This probably won't help, but we use Walgreen's in Indiana and they are great about calling for us. Maybe a different pharmacy might do a better job for you? Caroline >On 8/20/02 9:06 PM, " Steve and Doris " <sjsmith@...> wrote: > 1 - A note from Pappadia: BEWARE - the antibiotic ERYPED > contains casein in the form of butter! The butter is used to > flavor > the medication. > > 2 - Is anyone having any problems getting prescriptions refilled by > Dr G's staff ? For the past 3 yrs, we've been getting 's > meds (antiviral, antiyeast, ssri and kutapression) through Dr G. > We call his office and his staff faxes copies of the prescriptions > to our pharmacy (GIANT for those in land). They always > ask first " Can you have your pharmacy call us for the > prescriptions? " > I always say no, they won't because it's a long distance call. > Could they please fax the prescriptions over? We have had a few > problems but nothing like we've had recently. > I called Friday to have 4 meds refilled. Nothing at the pharmacy > Saturday. > Faxed an update and med list to the office Sunday night - nothing > Monday. > Called and refaxed the pages Monday - his office said they recd > them. > Today (tues) still no meds. I had to call again saying we were on > our > last day of meds ... they were needed TODAY. They were finally > faxed over ... > > Is there a procedure paper on getting prescriptions? Should I try > to get > these prescription through 's pediatrician? > I get tired of calling every month for the prescriptions - we are > never allowed > more than a month's worth of medication. > > Any suggestions? > Same issues? > > doris > land > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 22, 2002 Report Share Posted August 22, 2002 Doris, I use Walgreens too and they always call for us, but this month we did have a problem getting one of our meds because they said the doctor's office was not responding to their call. So I don't know what happened there??? Kathy Re: eryped and staffing Doris, This probably won't help, but we use Walgreen's in Indiana and they are great about calling for us. Maybe a different pharmacy might do a better job for you? Caroline >On 8/20/02 9:06 PM, " Steve and Doris " <sjsmith@...> wrote: > 1 - A note from Pappadia: BEWARE - the antibiotic ERYPED > contains casein in the form of butter! The butter is used to > flavor > the medication. > > 2 - Is anyone having any problems getting prescriptions refilled by > Dr G's staff ? For the past 3 yrs, we've been getting 's > meds (antiviral, antiyeast, ssri and kutapression) through Dr G. > We call his office and his staff faxes copies of the prescriptions > to our pharmacy (GIANT for those in land). They always > ask first " Can you have your pharmacy call us for the > prescriptions? " > I always say no, they won't because it's a long distance call. > Could they please fax the prescriptions over? We have had a few > problems but nothing like we've had recently. > I called Friday to have 4 meds refilled. Nothing at the pharmacy > Saturday. > Faxed an update and med list to the office Sunday night - nothing > Monday. > Called and refaxed the pages Monday - his office said they recd > them. > Today (tues) still no meds. I had to call again saying we were on > our > last day of meds ... they were needed TODAY. They were finally > faxed over ... > > Is there a procedure paper on getting prescriptions? Should I try > to get > these prescription through 's pediatrician? > I get tired of calling every month for the prescriptions - we are > never allowed > more than a month's worth of medication. > > Any suggestions? > Same issues? > > doris > land > > > Quote Link to comment Share on other sites More sharing options...
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