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Stuart,

You have identified a great lacking in this whole situation. And I think for the same reasons and dynamics currently being illustrated on this group.

There are some helpful support groups and medical organizations but because they aren't part of the giant mainstream - by definition and by money - they are often ostracized and discredited just as the individual victims are.

This leaves a huge gap which has been filled by the true quacks, charlatans and snake oil salesmen. But appearances can be deceiving.

Which gets to the heart, in my opinion, of several statements and implications here: Is the suffering legitimate or are all of them attempting fraud? When we encounter people we believe to be suffering and claiming mold or indoor exposure causes, what do we do?

If not us, who? Can we merely refer them to " someone else " (no one) and walk away? Eliminate them with disclaimers in contracts? How do we stay in business if we try to help in these situations only to have them drain our profits? Is a different business model needed? Lot's of questions to which I don't have the answers.

One last thought: If some financial institutions are " too big to allow to fail " are not some medical/scientific/insurance institutions " too big to allow to be wrong? " If so, what event will be big enough to trigger the crisis?

Carl Grimes

Healthy Habitats LLC

-----

> All,

>

> Talking about 'mold advocates'... one of the clients Ive talked about

> here recently was having problems keeping up with everything that was

> going on with her house. She wasnt living there as it was making her

> sick, she was moving between friends and hotels, she was recently

> retired and didnt seem to have any family nearby to help her.

> I was the 2nd of 3 'IAQ experts' to come thru her house and she wasnt

> easily keeping up with all that was going on. What she really needed

> was an advocate or project manager that would represent her interests

> and keep everything straight for her. I offered to help her with that

> but I wasnt too happy doing so as it could appear to be a conflict of

> interest. She called me to tell me that her ins co was going to 'sort

> it out' for her so that was the last I heard about it.

>

> So is there any group or organisation out there that can assist people

> like this? Im sure this will happen more often as the population ages.

>

> Stuart

>

>

>

> ------------------------------------

>

> FAIR USE NOTICE:

>

> This site contains copyrighted material the use of which has not always been specifically authorized by the copyright owner. We are making such material available in our efforts to advance understanding of environmental, political, human rights, economic, democracy, scientific, and social justice issues, etc. We believe this constitutes a 'fair use' of any such copyrighted material as provided for in section 107 of the US Copyright Law. In accordance with Title 17 U.S.C. Section 107, the material on this site is distributed without profit to those who have expressed a prior interest in receiving the included information for research and educational purposes. For more information go to: http://www.law.cornell.edu/uscode/17/107.shtml. If you wish to use copyrighted material from this site for purposes of your own that go beyond 'fair use', you must obtain permission from the copyright owner.

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Carl:

You bring-up a very valid question, i.e., “How do we stay in business if we try to help in these situations only to have them drain our profits?”

I firmly believe that there are folks that have become so very sensitized to their environment (be it mold, chemical VOCs, semi-volatile chemicals, dermal sensitizers...what-ever) that their home-environment has become “toxic” to their bodies. These folks are often desperate for a solution – moving from their home and/or abandoning all of their earthly possessions is a draconian and often damaging option (in my 30+ year career, I have only suggested this option twice). These folks may have spent their life-savings on interim remedial measures, maybe not, but, more often than not, they cannot afford professional help. And many times, the “professional” help they have previously engaged cannot (or has not) solved their dilemma. Then they are referred to one of us....the REAL professional.

What are we to do?

I will gladly help these folks, and do it: not for profit. But what I will not do is: free work. I cannot afford free work. My firm cannot afford free work. I want to be compensated for my time at my normal and typical fee schedule. (My family needs to eat too.) I occasionally select pro bono work efforts due to my own ethical wants to assist; but it is not for the general public home-owner – there are too many of them wanting free work. I often state that I don’t do residential work; if only to send these folks away. It happens almost monthly. Maybe it is not nice. It isn’t 100% true. But it is more respectful than saying: I don’t want your problems or to provide free services to you. I can sense a request for free work in a New York minute.

So....What are we to do?

There are many desperate folks out there wanting answers to their problems and want their problems fixed. They want their life back, and they cannot afford REAL professional assistance to do it. What is their alternative? (And for those that are going to reply: “The government should step-in and “fix” all of their problems.” All I have to say is BULL!...and for many reasons; which is not the tread of this post.) With the advent of the internet, these folks search and search and search, and some end-up on blogs similar to IEQuality. We see them. We hear them. We feel for them. And I shy away from them; because they want free work.

Therefore....What are we to do?; because free work is for wealthy philanthropists, and I, for one, do not resemble a wealthy philanthropist.

Stuart,

You have identified a great lacking in this whole situation. And I think for the same reasons and dynamics currently being illustrated on this group.

There are some helpful support groups and medical organizations but because they aren't part of the giant mainstream - by definition and by money - they are often ostracized and discredited just as the individual victims are.

This leaves a huge gap which has been filled by the true quacks, charlatans and snake oil salesmen. But appearances can be deceiving.

Which gets to the heart, in my opinion, of several statements and implications here: Is the suffering legitimate or are all of them attempting fraud? When we encounter people we believe to be suffering and claiming mold or indoor exposure causes, what do we do?

If not us, who? Can we merely refer them to " someone else " (no one) and walk away? Eliminate them with disclaimers in contracts? How do we stay in business if we try to help in these situations only to have them drain our profits? Is a different business model needed? Lot's of questions to which I don't have the answers.

One last thought: If some financial institutions are " too big to allow to fail " are not some medical/scientific/insurance institutions " too big to allow to be wrong? " If so, what event will be big enough to trigger the crisis?

Carl Grimes

Healthy Habitats LLC

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Don,

Melinda Ballard is alive and well and still spending countless hours volunteering her time to try and help those thru this issue. There are many others too, that help. Melinda's area is homeowners insurance problems. School Mold Help, does injured teachers. Homeowners Against Deficient Dwelling and Homeowners For Better Builders does new construction mold. Sickbuildings does nurturing on the illnesses and to let people know they are not alone. Aspergillus Support does systemic illnesses from mold. There are others, too.

They all loosely network to try and help the person find the right help for their specific problem. Often times, people end up with a recommendation of IEQuality members in their area from this lose network of volunteer advocates.

I think all of the above named have been doing this for over a decade now. HADD is going on 20 years.

It is a very difficult and emotionally draining aspect of this issue. I can't do it. It disturbs me too much to hear people pour their souls out as they describe how their lives are turned upside down and the doctors, insurers, school districts, etc are calling them liars for claiming the building has made them sick.

People are like deer caught in the headlights when they first become involuntarily involved with this issue. Not to mention that many of them are experiencing neurocognitive problems at the same time. They can't remember alot. Can't stay focused. And are quick to anger/tear. (know you all have seen this "nutty behaviour")

Basically, its like needing a life coach for an emergency situation. It takes a special breed - one who is strong of heart to help these people over and over again.

Sharon

Agreed, Carl! There probably should be a national mold victims advocacy group, to address the health and medical issues. I thought that Melinda Ballard was in the process of starting such a group, but I have not heard anything about that (or about her) for some time. Public adjustors drop the personal injury aspect, and let the lawyers handle that, because they do not have the knowledge or experience to address those types of concerns. Not that the lawyers are necessarily better equipped! :) But there are personal injury attorneys who are willing to take on the insurance companies on this issue. They have been somewhat successful, which is why the insurance companies dropped this coverage approximately five years ago.I think that we can discuss this a bit more in Fort Worth next week. Perhaps IAQA can assist.Don

Sharon Noonan Kramer You can't always choose whom you love, but you can choose how to find them. Start with AOL Personals.

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Agreed, Carl! There probably should be a national mold victims

advocacy group, to address the health and medical issues. I thought

that Melinda Ballard was in the process of starting such a group, but

I have not heard anything about that (or about her) for some time.

Public adjustors drop the personal injury aspect, and let the lawyers

handle that, because they do not have the knowledge or experience to

address those types of concerns. Not that the lawyers are

necessarily better equipped! :) But there are personal injury

attorneys who are willing to take on the insurance companies on this

issue. They have been somewhat successful, which is why the

insurance companies dropped this coverage approximately five years

ago.

I think that we can discuss this a bit more in Fort Worth next week.

Perhaps IAQA can assist.

Don

> > >

> > > All,

> > >

> > > Talking about 'mold advocates'... one of the clients Ive talked

> > about

> > > here recently was having problems keeping up with everything

that

> > was

> > > going on with her house. She wasnt living there as it was

making

> > her

> > > sick, she was moving between friends and hotels, she was

recently

> > > retired and didnt seem to have any family nearby to help her.

> > > I was the 2nd of 3 'IAQ experts' to come thru her house and she

> > wasnt

> > > easily keeping up with all that was going on. What she really

> > needed

> > > was an advocate or project manager that would represent her

> > interests

> > > and keep everything straight for her. I offered to help her

with

> > that

> > > but I wasnt too happy doing so as it could appear to be a

conflict

> > of

> > > interest. She called me to tell me that her ins co was going

> > to 'sort

> > > it out' for her so that was the last I heard about it.

> > >

> > > So is there any group or organisation out there that can assist

> > people

> > > like this? Im sure this will happen more often as the

population

> > ages.

> > >

> > > Stuart

> > >

> >

> >

> >

> >

> > ------------------------------------

> >

> > FAIR USE NOTICE:

> >

> > This site contains copyrighted material the use of which has not

always been specifically authorized by the copyright owner. We are

making such material available in our efforts to advance

understanding of environmental, political, human rights, economic,

democracy, scientific, and social justice issues, etc. We believe

this constitutes a 'fair use' of any such copyrighted material as

provided for in section 107 of the US Copyright Law. In accordance

with Title 17 U.S.C. Section 107, the material on this site is

distributed without profit to those who have expressed a prior

interest in receiving the included information for research and

educational purposes. For more information go to:

http://www.law.cornell.edu/uscode/17/107.shtml. If you wish to use

copyrighted material from this site for purposes of your own that go

beyond 'fair use', you must obtain permission from the copyright

owner.

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Don,

Good suggestion. We'll talk next week. If any on this group is attending I would entertain this question from the audience during the workshop Tuesday morning.

Carl Grimes

Healthy Habitats LLC

-----

Agreed, Carl! There probably should be a national mold victims

advocacy group, to address the health and medical issues. I thought

that Melinda Ballard was in the process of starting such a group, but

I have not heard anything about that (or about her) for some time.

Public adjustors drop the personal injury aspect, and let the lawyers

handle that, because they do not have the knowledge or experience to

address those types of concerns. Not that the lawyers are

necessarily better equipped! :) But there are personal injury

attorneys who are willing to take on the insurance companies on this

issue. They have been somewhat successful, which is why the

insurance companies dropped this coverage approximately five years

ago.

I think that we can discuss this a bit more in Fort Worth next week.

Perhaps IAQA can assist.

Don

> > >

> > > All,

> > >

> > > Talking about 'mold advocates'... one of the clients Ive talked

> > about

> > > here recently was having problems keeping up with everything

that

> > was

> > > going on with her house. She wasnt living there as it was

making

> > her

> > > sick, she was moving between friends and hotels, she was

recently

> > > retired and didnt seem to have any family nearby to help her.

> > > I was the 2nd of 3 'IAQ experts' to come thru her house and she

> > wasnt

> > > easily keeping up with all that was going on. What she really

> > needed

> > > was an advocate or project manager that would represent her

> > interests

> > > and keep everything straight for her. I offered to help her

with

> > that

> > > but I wasnt too happy doing so as it could appear to be a

conflict

> > of

> > > interest. She called me to tell me that her ins co was going

> > to 'sort

> > > it out' for her so that was the last I heard about it.

> > >

> > > So is there any group or organisation out there that can assist

> > people

> > > like this? Im sure this will happen more often as the

population

> > ages.

> > >

> > > Stuart

> > >

> >

> >

> >

> >

> > ------------------------------------

> >

> > FAIR USE NOTICE:

> >

> > This site contains copyrighted material the use of which has not

always been specifically authorized by the copyright owner. We are

making such material available in our efforts to advance

understanding of environmental, political, human rights, economic,

democracy, scientific, and social justice issues, etc. We believe

this constitutes a 'fair use' of any such copyrighted material as

provided for in section 107 of the US Copyright Law. In accordance

with Title 17 U.S.C. Section 107, the material on this site is

distributed without profit to those who have expressed a prior

interest in receiving the included information for research and

educational purposes. For more information go to:

http://www.law.cornell.edu/uscode/17/107.shtml. If you wish to use

copyrighted material from this site for purposes of your own that go

beyond 'fair use', you must obtain permission from the copyright

owner.

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,

What I like about your position is that it is well reasoned and

thought out as a basis for a conscious choice with awareness of

the consequences of both acting and not acting. I think that is

commendable and ethical and I have no argument despite the fact my

choices are often different than yours.

Why is this not arguable? It acknowledges the suffering as real

but you made a choice. You aren't excusing your choice based on an

adamant belief they are fakers or frauds. It isn't an argument

denying anyone's reality, or claiming it can't be real because

science hasn't (yet)figured it out or for any other reason. It

isn't disrespectful to anyone.

Perhaps your response could be a template for the rest of us.

Carl Grimes

Healthy Habitats LLC

-----

Carl:

You bring-up a very valid question, i.e., “How do we stay in

business if we try to help in these situations only to have them

drain our profits?”

I firmly believe that there are folks that have become so very

sensitized to their environment (be it mold, chemical VOCs,

semi-volatile chemicals, dermal sensitizers...what-ever) that

their home-environment has become “toxic” to their bodies.  These

folks are often desperate for a solution – moving from their home

and/or abandoning all of their earthly possessions is a draconian

and often damaging option (in my 30+ year career, I have only

suggested this option twice).  These folks may have spent their

life-savings on interim remedial measures, maybe not, but, more

often than not, they cannot afford professional help.  And many

times, the “professional” help they have previously engaged cannot

(or has not) solved their dilemma.  Then they are referred to one

of us....the REAL professional.

What are we to do?

I will gladly help these folks, and do it: not for profit.  But

what I will not do is: free work.  I cannot afford free work.  My

firm cannot afford free work.  I want to be compensated for my

time at my normal and typical fee schedule.  (My family needs to

eat too.)  I occasionally select pro bono work efforts due to my

own ethical wants to assist; but it is not for the general public

home-owner – there are too many of them wanting free work.  I

often state that I don’t do residential work; if only to send

these folks away.  It happens almost monthly.  Maybe it is not

nice.  It isn’t 100% true.  But it is more respectful than saying:

I don’t want your problems or to provide free services to you.  I

can sense a request for free work in a New York minute.

So....What are we to do?

There are many desperate folks out there wanting answers to their

problems and want their problems fixed.  They want their life

back, and they cannot afford REAL professional assistance to do

it.  What is their alternative?  (And for those that are going to

reply:  “The government should step-in and “fix” all of their

problems.”  All I have to say is BULL!...and for many reasons;

which is not the tread of this post.)  With the advent of the

internet, these folks search and search and search, and some

end-up on blogs similar to IEQuality.  We see them.  We hear them.

 We feel for them.  And I shy away from them; because they want

free work.

Therefore....What are we to do?; because free work is for wealthy

philanthropists, and I, for one, do not resemble a wealthy

philanthropist.

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It has gotten to the point that I have to hide my "free consulting" over the phone from my girlfriend who knows what I should really be doing with my time. I totally appreciate and respect 's right to choose who he wants to help when the people aren't and will never be clients. I find it hard to not help people when you have the knowledge to help them and others don't. But it's no way to run a business.

Steve Temes

,

What I like about your position is that it is well reasoned and

thought out as a basis for a conscious choice with awareness of

the consequences of both acting and not acting. I think that is

commendable and ethical and I have no argument despite the fact my

choices are often different than yours.

Why is this not arguable? It acknowledges the suffering as real

but you made a choice. You aren't excusing your choice based on an

adamant belief they are fakers or frauds. It isn't an argument

denying anyone's reality, or claiming it can't be real because

science hasn't (yet)figured it out or for any other reason. It

isn't disrespectful to anyone.

Perhaps your response could be a template for the rest of us.

Carl Grimes

Healthy Habitats LLC

-----

Carl:

You bring-up a very valid question, i.e., “How do we stay in

business if we try to help in these situations only to have them

drain our profits?â€

I firmly believe that there are folks that have become so very

sensitized to their environment (be it mold, chemical VOCs,

semi-volatile chemicals, dermal sensitizers...what-ever) that

their home-environment has become “toxic†to their bodies. These

folks are often desperate for a solution – moving from their home

and/or abandoning all of their earthly possessions is a draconian

and often damaging option (in my 30+ year career, I have only

suggested this option twice). These folks may have spent their

life-savings on interim remedial measures, maybe not, but, more

often than not, they cannot afford professional help. And many

times, the “professional†help they have previously engaged cannot

(or has not) solved their dilemma. Then they are referred to one

of us....the REAL professional.

What are we to do?

I will gladly help these folks, and do it: not for profit. But

what I will not do is: free work. I cannot afford free work. My

firm cannot afford free work. I want to be compensated for my

time at my normal and typical fee schedule. (My family needs to

eat too.) I occasionally select pro bono work efforts due to my

own ethical wants to assist; but it is not for the general public

home-owner – there are too many of them wanting free work. I

often state that I don’t do residential work; if only to send

these folks away. It happens almost monthly. Maybe it is not

nice. It isn’t 100% true. But it is more respectful than saying:

I don’t want your problems or to provide free services to you. I

can sense a request for free work in a New York minute.

So....What are we to do?

There are many desperate folks out there wanting answers to their

problems and want their problems fixed. They want their life

back, and they cannot afford REAL professional assistance to do

it. What is their alternative? (And for those that are going to

reply: “The government should step-in and “fix†all of their

problems.†All I have to say is BULL!...and for many reasons;

which is not the tread of this post.) With the advent of the

internet, these folks search and search and search, and some

end-up on blogs similar to IEQuality. We see them. We hear them.

We feel for them. And I shy away from them; because they want

free work.

Therefore....What are we to do?; because free work is for wealthy

philanthropists, and I, for one, do not resemble a wealthy

philanthropist.

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You bring up a good point about being able to afford to help people

out.

Here's something Ive been thinking about for a while now...

When I did the HHS class all the other attendees were housing rehab

guys and it brought home to me how I was only seeing one part of the

pop'n in my clients. There was a whole group of people that couldnt

afford my/our services. These rehab people dealt with a whole group I

never saw. It made me think.

I am facing possible unemployment in the near future. Certainly

underemployment. I am sure there are many people in our industry

facing the same challenges. Of course I will be trying to find work

and pay the bills and I have plenty of home repair jobs to keep me

busy (mold in my own crawlspace for starters). But the reality is

that I will have significant spare time on my hands. I will also have

all this knowledge, ability, equipment, etc, sitting unused. I plan

on trying to find a way through some other entity to put my skills to

use and help people out that might not otherwise be able to afford

an 'IEQ professional'. I can only do so much on my own but surely

organisations such as IAQA, NADCA, ASHRAE, IICRC, etc could reach out

to their collective unemployed membership and 'recruit' them as a pro-

bono workforce. Habitat gets volunteers to build new houses but our

skills migth be better directed at rehab'ing substandard housing. My

problem with my plan is I dont know where to go to offer my services.

National organisations such as I mentioned would have other groups

approaching them for assistance once the word got out.

We are all gonna suffer during this economic recession so we might as

well try and help each other out if we have the time.

Stuart

>

> >

> >

> >

> > Stuart,

> >

> > You have identified a great lacking in this whole situation. And

I think for

> > the same reasons and dynamics currently being illustrated on this

group.

> >

> > There are some helpful support groups and medical organizations

but because

> > they aren't part of the giant mainstream - by definition and by

money - they

> > are often ostracized and discredited just as the individual

victims are.

> >

> > This leaves a huge gap which has been filled by the true quacks,

charlatans

> > and snake oil salesmen. But appearances can be deceiving.

> >

> > Which gets to the heart, in my opinion, of several statements and

implications

> > here: Is the suffering legitimate or are all of them attempting

fraud? When we

> > encounter people we believe to be suffering and claiming mold or

indoor

> > exposure causes, what do we do?

> >

> > If not us, who? Can we merely refer them to " someone else " (no

one) and walk

> > away? Eliminate them with disclaimers in contracts? How do we

stay in business

> > if we try to help in these situations only to have them drain our

profits? Is

> > a different business model needed? Lot's of questions to which I

don't have

> > the answers.

> >

> > One last thought: If some financial institutions are " too big to

allow to

> > fail " are not some medical/scientific/insurance institutions " too

big to allow

> > to be wrong? " If so, what event will be big enough to trigger the

crisis?

> >

> > Carl Grimes

> > Healthy Habitats LLC

> >

>

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Thanks, Sharon, for the update on Melinda Ballard. I was the MC for

a session at the 2006 AIHce that she was a part of. It was an

interesting session, and I enjoyed her enthusiasm for her topics.

If you are in touch with her, please say 'hi' for me. :) Perhaps

IAQA and her advocacy groups can correspond on issues of commonality.

Thanks, again!

Don

>

>

>

> Don,

>

> Melinda Ballard is alive and well and still spending countless

hours

> volunteering her time to try and help those thru this issue. There

are many others

> too, that help. Melinda's area is homeowners insurance problems.

School Mold

> Help, does injured teachers. Homeowners Against Deficient

Dwelling and

> Homeowners For Better Builders does new construction mold.

Sickbuildings does

> nurturing on the illnesses and to let people know they are not

alone. Aspergillus

> Support does systemic illnesses from mold. There are others, too.

>

> They all loosely network to try and help the person find the right

help for

> their specific problem. Often times, people end up with a

recommendation of

> IEQuality members in their area from this lose network of

volunteer advocates.

> I think all of the above named have been doing this for over a

decade now.

> HADD is going on 20 years.

>

> It is a very difficult and emotionally draining aspect of this

issue. I

> can't do it. It disturbs me too much to hear people pour their

souls out as they

> describe how their lives are turned upside down and the doctors,

insurers,

> school districts, etc are calling them liars for claiming the

building has

> made them sick.

>

> People are like deer caught in the headlights when they first

become

> involuntarily involved with this issue. Not to mention that many of

them are

> experiencing neurocognitive problems at the same time. They can't

remember alot.

> Can't stay focused. And are quick to anger/tear. (know you all

have seen this

> " nutty behaviour " )

>

> Basically, its like needing a life coach for an emergency

situation. It

> takes a special breed - one who is strong of heart to help these

people over and

> over again.

>

> Sharon

>

>

> In a message dated 2/18/2009 8:35:41 A.M. Pacific Standard Time,

> don.weekes@... writes:

>

>

>

>

> Agreed, Carl! There probably should be a national mold victims

> advocacy group, to address the health and medical issues. I

thought

> that Melinda Ballard was in the process of starting such a group,

but

> I have not heard anything about that (or about her) for some time.

>

> Public adjustors drop the personal injury aspect, and let the

lawyers

> handle that, because they do not have the knowledge or experience

to

> address those types of concerns. Not that the lawyers are

> necessarily better equipped! :) But there are personal injury

> attorneys who are willing to take on the insurance companies on

this

> issue. They have been somewhat successful, which is why the

> insurance companies dropped this coverage approximately five years

> ago.

>

> I think that we can discuss this a bit more in Fort Worth next

week.

> Perhaps IAQA can assist.

>

> Don

>

>

>

>

>

>

>

>

> Sharon Noonan Kramer

> **************You can't always choose whom you love, but you can

choose how

> to find them. Start with AOL Personals.

> (http://personals.aol.com/?ncid=emlcntuslove00000002)

>

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