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I love the objective examples you are providing. However, we have a 34 bed

skilled unit and an 11 bed skilled unit (2 campuses). Our problem is that the

bulk of these patients are " doubles " , requiring a tech to assist the therapist

or PTA because of their functional level for transfers, gait, assist needed with

exercise, etc. Additionally we do not have a satellite clinic space where more

than 1 pt. at a time can be treated. (Hopefully that will be addressed soon,

but it will still require transport time to get there.) Our skilled facility is

within an acute care hospital, and the bulk of our patients come from ortho,

acute neuro, pulmonary, oncology, and cardiac. We staff the 34 bed unit with 2

PT's, 3 PTA's and 2 techs, and expectation is approx. 140 billable 15 min.

units/day Patients are seen bid in most cases. Any ideas or comments from like

facilities with similar issues?

>>> 09/13 2:17 PM >>>

Randy- The exact system of measuring productivity/efficiency has not been

implemented yet in our facilities. We are currently having the therapists,

even in PPS facilities, report productivity as # of mods/units treated divided

by total labor hours. To translate PPS minutes into mods/units, they translate

how many 15 minute units of actual patient care were delivered to PPS patients

and include that in the productivity report. For example, if I see 4 Med A

patients in a day, two patients are seen for 45 minutes one on one and the

other two are seen concurrently for 60 minutes, I would include 10 mods/units

in my productivity report (3 mods for each one on one patient and 4 mods for

the hour spent doing two patients concurrently). I would also record on the

report how many MDS-codeable minutes were provided. In this case it would be

210 minutes (45 to each one on one patient and 60 to each concurrent patient).

If my total time spent on Med A patients this day was 170 minutes (this

includes 150 minutes of direct treatment and a 5 minute note of each patient

with these minutes not counting on the MDS), my efficiency for Med A would be

124% (210 minutes coded to the MDS divided by the 170 labor minutes used to do

this).

You asked " Are you using techs. to help deliver the care of the patients that

are seen 2 at a time? " In some facilities we do use techs, but a therapist

can deliver concurrent services appropriately to two patients at a time. I

might set one patient up with a mat exercise program and begin gait training

another patient. While the gait patients rests, I instruct the mat patient in

new exercises. When my gait pt. has had the needed rest, I do another gait

exercise. This needs to be done in a manner that meets the patient's needs-

not all patients can be treated concurrently, but not all patients require

constant supervision to do an exercise. It is the supervising therapist's

responsibility to provide the appropriate care. I may choose to do a standing

exercise program with a resident and alternate gait training with a second

resident. In this case, I would use a tech to stand by the exercise patient

for safety.

You also asked " Also, how do you measure this if there are only 3-4 patients?

Do you send them to another facility? " I assume you mean what if there are

only 3-4 Med A patients in the facility. The scenario I described above with

productivity/efficiency reporting is how we report it for all facilities,

regardless of number of A patients. We rarely send our staff to other

facilities because they are still treating Med B patients during the rest of

their day.

Hope this helps- let me know if the numbers are not clear.

Anne Coffman, MS, PT, GCS

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Carol- Yikes! Your situation is definitely different from my practice

settings. We provide contract rehab services and have a wide variety of

facilities, but the problems you describe are all PPS nightmares rolled into

one. Regarding BID treatments, our philosophy is that BID will be used

extremely infrequently to never as the reimbursement for that intensity of

care is not included in RUGS groups. It is a matter of educating

administration on the changes and why BID may not be a good model. Though your

patient mix sounds like BID could be used appropriately fairly often, it is a

matter of allocating minutes and determining priorities in rehab needs.

Regarding patients who require >1 staff person, you need to provide that level

of care so you just need to include their costs in your time/costs

allocations. Hopefully you can usually use a tech for the 2nd pair of hands as

two PTs or PTAs will get very expensive!

The space issue is something that we have struggled with in small facilities,

but we work with administration to use facility space during down times. We

use the dining room in between meals, the activity room or lounges during off

times, etc. You may want to explore those options with administration.

Unfortunately, there are no easy answers to your patient mix/staffing needs

issue. Anyone else have ideas?

Anne Coffman, MS, PT, GCS

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Our state is pretty clear. I will be happy to quote it from our practice laws

for you tomorrow when I'm back in the office.

______________________________________________________________________

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Moira,

I am curious about your practice act that specifically addresses

technicians. Our does not. The reason I am interested (since I am not in

your state!) is that I teach a Health Care Delivery class to local PT

students and I would like to show them an example of a practice that does

have specific language regarding technician usage (or nonusage, as the case

may be). Thanks!

Mark Dwyer, MHA, PT

Manager of Rehabilitation Services

Bethany Medical Center

51 North 12th Street

Kansas City KS 66102

(Phone)

(FAX)

mdwyer1@...

Re: efficiency

>>

>> You stated that you expect 25-26 units per PT or PTA. Do you have techs

>> or aids working with them? Is this in an acute hospital setting, or

>> outpatient? If you do use techs or aids, do you not include them in your

>> productivity expectations? We count PT's, PTA's, and Techs in a division

>> and expect 20 units/day/person in those 3 job classifications, because in

>> our state, as long as the patient is seen for one of his treatments by

>> the PT each day, the tech can see them the other time. Therefore, the

>> tech is accountable for billable units each day, as long as supervisory

>> regs are being followed. Thanks for your input. It really helps us to

>> compare apples and apples, and see if we are in the ballpark.

>>

>> >>> " Mark Dwyer " 09/14 10:54 PM >>>

>> Carol,

>>

>> Your goal of 140 billable 15 minute units per day for 2 PT's and 3 PTA's

>> (28

>> units per therapists = 7 treatment hours per day per therapist) is close

>> to

>> what we expect. We allow 6.5 hours per day for patient care and expect

>> 25-26 units. That may change when we go under PPS, but the fact is that

>> we

>> exceed 25 units fairly often. This is the expectation for PT and OT.

>>

>> Mark Dwyer, MHA, PT

>> Kansas City, Kansas

>> mdwyer1@...

>>

>>

>>

>>

>> ______________________________________________________________________

>>

>>

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Were your " effeciency experts " rehab specialists? Were you pleased with their

service? Would you mind providing information regarding the service they

provided for you?

^^^^^^^^^^^^^^^^

Todd Cepica, P.T.

Assistant Director

Physical Medicine and Rehabilitation

University Medical Center

Lubbock, Tx 79417

Ph: Fax:

ntc@...

Re: efficiency

>You stated that you expect 25-26 units per PT or PTA. Do you have techs or

aids working with them? Is this in an acute hospital setting, or

outpatient? If you do use techs or aids, do you not include them in your

productivity expectations? We count PT's, PTA's, and Techs in a division

and expect 20 units/day/person in those 3 job classifications, because in

our state, as long as the patient is seen for one of his treatments by the

PT each day, the tech can see them the other time. Therefore, the tech is

accountable for billable units each day, as long as supervisory regs are

being followed. Thanks for your input. It really helps us to compare apples

and apples, and see if we are in the ballpark.

>

>>>> " Mark Dwyer " 09/14 10:54 PM >>>

>Carol,

>

>Your goal of 140 billable 15 minute units per day for 2 PT's and 3 PTA's

(28

>units per therapists = 7 treatment hours per day per therapist) is close to

>what we expect. We allow 6.5 hours per day for patient care and expect

>25-26 units. That may change when we go under PPS, but the fact is that we

>exceed 25 units fairly often. This is the expectation for PT and OT.

>

>Mark Dwyer, MHA, PT

>Kansas City, Kansas

>mdwyer1@...

>

>

>

>

>______________________________________________________________________

>

>

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Mark

You didn't exactly address this question to me, but I thought the information

would be helpful. You wrote:

I am curious about your practice act that specifically addresses

technicians. Our does not. The reason I am interested (since I am not in

your state!) is that I teach a Health Care Delivery class to local PT

students and I would like to show them an example of a practice that does

have specific language regarding technician usage (or nonusage, as the case

may be). Thanks!

The Texas Practice Act defines aide as a " person who aids in the practice of

physical therapy under the on-site supervision of a physical therapist or

physical therapy assistantand whose activities require on the job training. "

The rules further define their role in the following manner:

" All rules governing the direction of the physical therapist assistant are

further modified for the physical therapy aide.

A) The physical therapist or physical therapist assistant is responsible for

the supervision of the physical therapist aide.

B) The physical therapist aide may support physical therpay activities within

the scope of on- the-job training and with on-site supervision by a physical

therapist or physical therapist assistant within reasonable proximity of the

physicla therapy aide. The physical therapist or physical therapist assistant

must interact with the patient regarding the patients condition, progress

and/or achievement of goals during each treatment session.

C) The physical therapy aide may not:

(i) evaluate, assess, and/or initiate physical therapy treatment including

exercise instruction; or

(ii) write or sign physical therapy documents in the permanent record.

Hope this helps!

^^^^^^^^^^^^^^^^

Todd Cepica, P.T.

Assistant Director

Physical Medicine and Rehabilitation

University Medical Center

Lubbock, Tx 79417

Ph: Fax:

ntc@...

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Here goes!

Licensed PTAs may assist in providing physical therapy services under immediate

telecommunicative supervision as long as the PT services are rendered in

accordance with the minimal frequency standards set forth in subrule 200.24(4).

When providing PT services under the supervision of a PT, the PTA shall "

a. Provide PT services only under the supervision of the PT

b. Consult the supervising PT if procedures are believed not to be in the best

interest of the patient or if the PTA does not possess the skills necessary to

provide the procedures.

c. Provide tx only after eval and development of tx plan by the PT.

d. Gather date relating to the patient's disability, but not interpret the data

as it pertains to the plan of care.

e. Refer inquiries that require interpretation of patient information to the PT.

f. Communicate any change, or lack of change which occurs in the patient's

condition which may need the assessment of the PT.

The PT must provide patient eval and participate in tx based upon the health

care admission or residency status of the patient being tx'd. The minimum

frequency shall be:

Hospital, acute care Every 4th visit or 2nd cal. day

Hospital, non-CARF same as above

Hospital, CARF accredited beds: Every 5th visit or

5th calendar

day

Skilled Nursing Every 5th visit or 5th calendar day

Home health Every 5th visit or 10th calendar day

Nursing facility Every 10th visit or 10th calendar day

Iowa educational agency Every 5th visit or 30th cal. day

Other facility / admissions status Every 5th visit or 10th day.

A PT may be responsible for supervising not more than two PTA's who are

providing physical therapy per calendar day. This includes PTA's being

supervised by telecommunicative supervision. However, a PTA may be supervised

by any number of PTs. The signature of a PTA OR PT on a PT tx record indicates

that the PT services were provided in accordance with the rules and regs for

practice as a PT or PTA.

The PT assumes responsibility for all delegated tasks and shall not delegate a

service which exceeds the expertise of the assistive personnel.

Following are activities which MUST be performed by the PT and can't be

delegated to ANY assist. personnel including a PTA:

1. Interpretation of referrals.

2. Initial PT eval and re-eval.

3. Identification, determination or modification of pt. problems, goals, and

care plans.

4. Final d/c eval and establishment of the d/c plan.

5. Assurance of the qualifications of all assistive personnel to perform

assigned tasks through written documentation of their education or training that

is maintained and available at all times.

6. Delegation and instruction of the services to be rendered by the PTA or other

assistive personnel, including, but not limited to, specific tasks or

procedures, precautions, special problems, and contraindicated procedures.

7. Timely review of documentation, rexamination of the patient and revision of

the plan when indicated.

OTHER ASSISTIVE PERSONNEL: provision of patient care independently. PT's are

responsible for patient care provided by assistive personnel under their

supervision. Physical therapy aides and other assistive personnel shall not

provide independent patient care UNLESS EACH OF THE FOLLOWING STANDARDS IS

SATISFIED:

a. The supervising PT has physical participation in the patient's treatment or

evaluation, or both, each treatment day.

b. The assistive personnel may provide independent patient care only while under

the ON-SITE supervision of the supervising PT. On-site supervision means that

the supervising PT shall:

1. Be continuously on site and present in the dept. or facility where the

assistive personnel are performing services; and

2. Be immediately available to assist the person being supervised in the

services being performed; and

3 Provide continued direction of appropriate aspects of each tx session in which

a component of tx is delegated to assistive personnel.

c. Documentation made in PT records by unlicensed assistive personnel shall be

cosigned by the supervising PT.

d. The PT provides periodic re-evaluation of assistive personnel's performance

in relation to the patient.

PTA supervision of other assistive personnel:

Physical therapy aides and other assistive personnel may assist a PTA in

providing patient care in the absence of a PT ONLY if the PTA maintains IN

SIGHT supervision of the physical therapy aide or other assistive personnel and

the PTA is primarily and significantly involved in that patient's care.

WHEW! That's it for IOWA......

>>> " Sheri L. Bjork " 09/15 2:32 PM >>>

Carol and Moira:

I am currently teaching (at a PTA program) the differenciation in

task/responsiblilites/deleagtion of PT/PTA/ and aide. What states do you

practice in, and would it be possible to send me the wording from your state

practice act/rules so the class can discuss it?

Sheri Bjork

______________________________________________________________________

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Our multiplier is .47 for worked hours and .50 for total paid hours(vacation,

ill, etc.) These factors include both productive and " non-productive " staff

(those not generating billable units, such as Mgr, transporter, clerical) Does

your .44 include all staff as well?

>>> " Mark Dwyer " 09/15 9:28 PM >>>

Carol,

> Do you have techs or aids working with them?

Sometimes. I have only two (2) techs working with 4 PT's and 4 OT's, so you

can imagine that each therapist does not get a whole lot of one to one help

with techs. Mainly, the techs finish treatments that were started by

therapists or bring patients from their rooms to the clinic (on the same

floor). This has changed drastically from a year ago, when I had nine (9)

techs and most therapists had one-to-one assistance (of course, I had more

therapists back then, too!).

> Is this in an acute hospital setting, or outpatient?

The staff I listed above is for our inpatient hospital setting that inlcudes

a 12 bed rehab center, 10 bed subacute unit, and 25 bed skilled nursing

unit. For those units we have satallite clinics on each floor. We also

have three acute floors, and all of those patients are seen in the room.

> If you do use techs or aids, do you not include them in your productivity

expectations?

Our calculations are very simple. I calculate the total number of units

charged per day and multiply it by a my target multiplier to get the number

of hours we should have staffed for. Currently in P.T. that target

multiplier is 0.441. So if we charge 100 units that day we should have

staffed 44.1 hours. Then of course I compare the number of actual hours to

that. This is the system that Columbia/HCA uses for all departments, with

each department having different target multipliers.

> in our state, as long as the patient is seen for one of his treatments by

the PT each day, the tech can see them the other >time.

I am assuming you mean that your practice act states this. Does it state it

that clearly? Ours in Kansas is very open to interpretation and makes no

direct statements about non-PT or PTA help.

Mark Dwyer, MHA, PT

Kansas City, Kansas

mdwyer1@...

>

>>>> " Mark Dwyer " 09/14 10:54 PM >>>

>Carol,

>

>Your goal of 140 billable 15 minute units per day for 2 PT's and 3 PTA's

(28

>units per therapists = 7 treatment hours per day per therapist) is close to

>what we expect. We allow 6.5 hours per day for patient care and expect

>25-26 units. That may change when we go under PPS, but the fact is that we

>exceed 25 units fairly often. This is the expectation for PT and OT.

>

>Mark Dwyer, MHA, PT

>Kansas City, Kansas

>mdwyer1@...

>

>

>

>

>______________________________________________________________________

>

>

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I do not feel the group we used was helpful. I " d be willing to give you the

details by phone, but they were many. It was not a good match. The

expertise from the efficiency folks seemed to be in OP and they tried to

apply this to all types of practice (acute, rehab etc..). In talking to

other organizations where this group had worked I discovered that they had

tried some of the same strategies and they had not worked...so they didn't

seem to learn from thier mistakes. They kept telling us that healthcare was

just like the automobile industry etc...They did not integrate any of the

local " culture " or local perspective in their plan. They appeared

unfamiliar with the challenges of a rural environment (although we are a

tertiary care center and a teaching hospital). MM 9

> Re: efficiency

>

>

> >You stated that you expect 25-26 units per PT or PTA. Do you have

> techs or

> aids working with them? Is this in an acute hospital setting, or

> outpatient? If you do use techs or aids, do you not include them in

> your

> productivity expectations? We count PT's, PTA's, and Techs in a

> division

> and expect 20 units/day/person in those 3 job classifications,

> because in

> our state, as long as the patient is seen for one of his treatments

> by the

> PT each day, the tech can see them the other time. Therefore, the

> tech is

> accountable for billable units each day, as long as supervisory regs

> are

> being followed. Thanks for your input. It really helps us to

> compare apples

> and apples, and see if we are in the ballpark.

> >

> >>>> " Mark Dwyer " 09/14 10:54 PM >>>

> >Carol,

> >

> >Your goal of 140 billable 15 minute units per day for 2 PT's and 3

> PTA's

> (28

> >units per therapists = 7 treatment hours per day per therapist) is

> close to

> >what we expect. We allow 6.5 hours per day for patient care and

> expect

> >25-26 units. That may change when we go under PPS, but the fact is

> that we

> >exceed 25 units fairly often. This is the expectation for PT and

> OT.

> >

> >Mark Dwyer, MHA, PT

> >Kansas City, Kansas

> >mdwyer1@...

> >

> >

> >

> >

>

> >______________________________________________________________________

> >

> >

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I rarely do direct patient care any more, only in a pinch to help cover when

volumes are high, staff illness, we can't find coverage for, etc. We serve as

a clinical internship site year round. I have a clin. ed coordinator who is

80/20 (80% pt. care/20%coord. responsibilities). At the other campus, I have a

clin. site supervisor.

The majority of my time is spent with budget, Quality Improvement, " managing "

50 staff (FT, PT, and per diem) at two campuses, and participating in several

committees currently which are looking at care delivery redesign, benchmarking,

point of care documentation, etc. I strongly feel that PT needs to be directly

involved in these areas, rather than sitting back and waiting to be told how we

will do things, without input into how it will impact us. I feel guilty at

times that I am not doing more patient care, but this seems very important to

the future of the dept. which I guess should be my first priority. Are the

majority of you doing an established or expected % of direct patient care as

part of your job description? >>> " Lueke " 09/29

10:45 PM >>>

I am the manager of a PT department in an acute care hospital. I also carry

a 50-100% case load. We see both inpatients and outpatients. The

therapists have the opportunity to rotate in each area. In June of '96, the

hospital hired " efficiency experts " to look at our productivity. Their goal

was 100%!!! (8 hours X 4 units /hr). We felt 75% was reasonable. After

much observation, time keeping of all staff actions and charting, we

actually ended up at about 80% over the six month period. For outpatient,

where you can often manage 2-3 patients at a time, productivity still

manages to average 80% per therapist. Since the techs also deliver

modalities under supervision, we track their productivity. This includes

units of service (non-billable) for preparing hotpacks, setting up EMS,

traction and whirlpools, etc. Somebody has to do these things and you need

to account for their time in order to justify staff levels.

Inpatients are a much different matter. There are so many things that can

interfere with efficient delivery of PT services. One-on-one is the minimum

need. Frequently it is 2-3 (staff) on one (patient). We are a Level II

trauma center. For example, to gait a trauma patient with a chest tube,

fractured leg, head injury, 2 or more IV poles can take, say, 3 staff

people. If you do this for 0-15 minutes, you can only bill for one unit of

service, but we had to pay salary for 3 units (3 staff X 1unit of service).

We have to have adequate staff in order to safely deliver patient care! We

track the frequency for each unit of service that takes 1, 2, and 3 or more

staff to deliever it and can come up with staffing levels.

As such, our productivity for inpatients has consistently ranged from 59% -

65% per therapist. It seems that no matter how much we try to be more

efficient, 65% is about tops.

Re: efficiency

>You stated that you expect 25-26 units per PT or PTA. Do you have techs or

aids working with them? Is this in an acute hospital setting, or

outpatient? If you do use techs or aids, do you not include them in your

productivity expectations? We count PT's, PTA's, and Techs in a division

and expect 20 units/day/person in those 3 job classifications, because in

our state, as long as the patient is seen for one of his treatments by the

PT each day, the tech can see them the other time. Therefore, the tech is

accountable for billable units each day, as long as supervisory regs are

being followed. Thanks for your input. It really helps us to compare apples

and apples, and see if we are in the ballpark.

>

>>>> " Mark Dwyer " 09/14 10:54 PM >>>

>Carol,

>

>Your goal of 140 billable 15 minute units per day for 2 PT's and 3 PTA's

(28

>units per therapists = 7 treatment hours per day per therapist) is close to

>what we expect. We allow 6.5 hours per day for patient care and expect

>25-26 units. That may change when we go under PPS, but the fact is that we

>exceed 25 units fairly often. This is the expectation for PT and OT.

>

>Mark Dwyer, MHA, PT

>Kansas City, Kansas

>mdwyer1@...

>

>

>

>

>______________________________________________________________________

>

>

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We have this same system. Our multiplier is .44 for PT/OT. It covers

" productive " and " non-productive " staff. M Mulligan

> Re: efficiency

>

> Our multiplier is .47 for worked hours and .50 for total paid

> hours(vacation, ill, etc.) These factors include both productive and

> " non-productive " staff (those not generating billable units, such as Mgr,

> transporter, clerical) Does your .44 include all staff as well?

>

> >>> " Mark Dwyer " 09/15 9:28 PM >>>

> Carol,

>

> > Do you have techs or aids working with them?

>

> Sometimes. I have only two (2) techs working with 4 PT's and 4 OT's, so

> you

> can imagine that each therapist does not get a whole lot of one to one

> help

> with techs. Mainly, the techs finish treatments that were started by

> therapists or bring patients from their rooms to the clinic (on the same

> floor). This has changed drastically from a year ago, when I had nine (9)

> techs and most therapists had one-to-one assistance (of course, I had more

> therapists back then, too!).

>

> > Is this in an acute hospital setting, or outpatient?

>

> The staff I listed above is for our inpatient hospital setting that

> inlcudes

> a 12 bed rehab center, 10 bed subacute unit, and 25 bed skilled nursing

> unit. For those units we have satallite clinics on each floor. We also

> have three acute floors, and all of those patients are seen in the room.

>

> > If you do use techs or aids, do you not include them in your

> productivity

> expectations?

>

> Our calculations are very simple. I calculate the total number of units

> charged per day and multiply it by a my target multiplier to get the

> number

> of hours we should have staffed for. Currently in P.T. that target

> multiplier is 0.441. So if we charge 100 units that day we should have

> staffed 44.1 hours. Then of course I compare the number of actual hours

> to

> that. This is the system that Columbia/HCA uses for all departments, with

> each department having different target multipliers.

>

> > in our state, as long as the patient is seen for one of his treatments

> by

> the PT each day, the tech can see them the other >time.

>

> I am assuming you mean that your practice act states this. Does it state

> it

> that clearly? Ours in Kansas is very open to interpretation and makes no

> direct statements about non-PT or PTA help.

>

> Mark Dwyer, MHA, PT

> Kansas City, Kansas

> mdwyer1@...

>

> >

> >>>> " Mark Dwyer " 09/14 10:54 PM >>>

> >Carol,

> >

> >Your goal of 140 billable 15 minute units per day for 2 PT's and 3 PTA's

> (28

> >units per therapists = 7 treatment hours per day per therapist) is close

> to

> >what we expect. We allow 6.5 hours per day for patient care and expect

> >25-26 units. That may change when we go under PPS, but the fact is that

> we

> >exceed 25 units fairly often. This is the expectation for PT and OT.

> >

> >Mark Dwyer, MHA, PT

> >Kansas City, Kansas

> >mdwyer1@...

> >

> >

> >

> >

> >______________________________________________________________________

> >

> >

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In Georgia : the Responsibility of the Licensed PT in supervision and Direction

of the PTA. The licensed PT shall be present in the same institutional setting,

as defined as any nursing home, acute hospital, rehabilitation center other

in-patient facility by any other name and out-patient clinic which would include

a private office. The PT shall be present 50 percent of any work week or portion

thereof that the assistant is on duty and shall be readily available to the

assistant at all other times for advice, assistance and instruction,

Adequate supervision is defined as follows: Evaluate each patient and interpret

the results to determine and document a physical therapy diagnosis, plan each

patients' treatment program and determine which elements thereof can be

delegated to an assistant, provide periodic re-evaluation of the treatment

program and of the assistant's performance in relation to the patient. Perform

and record an evaluation of the patient and his response to treatment at the

termination thereof and interact with the assistant in appropriate ways specific

to the plan of care of the patients being treated by the assistant

A Physical Therapy aide or anyone who holds himself out as being a physical

therapy aide, is an individual other than a licensee, who aids the licensed

phyiscal therapistsor physical therapist assistant in the provision of physical

therapy services and whose activities do not require technical training through

a formal course of study.

The PT aide must have direct supervisi9n on the premises at all times when

helping the physical therapist or physicla therapist assistant with patient

care. Direct supervision shall mean on the premisies and immediately available

at all times as judged appropriate of the patients condition. On the premises

shall mean in the same building where the physica;l therapy services are being

rendered. When the physical therpay aide helps with each patient care task, the

licensee must assess the patient before, after, and as appropriate during each

task. A licensee may supervise a maximum of two physical therapy aides when they

are aiding with patient care.

>>> " Sheri L. Bjork " 09/15 3:32 PM >>>

Carol and Moira:

I am currently teaching (at a PTA program) the differenciation in

task/responsiblilites/deleagtion of PT/PTA/ and aide. What states do you

practice in, and would it be possible to send me the wording from your state

practice act/rules so the class can discuss it?

Sheri Bjork

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Carol,

I manage PT, OT, Speech, Ther. Rec., our Senior Services, and specialized

speech program called the Language Care Center. The only patient care I now

perform (after having the latter two departments above just added to my job

description) is that I work one weekend day per month. I want to maintain

my treatment skills at least on a minimum basis, so no matter how busy I get

administratively I will not give that up.

Up until last week when I just had PT, OT, ST, and TR, I would help out in a

pinch during the week (nothing regular) and would work two weekends days per

month.

Mark Dwyer, MHA, PT

Manager of Rehabilitation Services

Bethany Medical Center

51 North 12th Street

Kansas City KS 66102

(Phone)

(FAX)

mdwyer1@...

Re: efficiency

>I rarely do direct patient care any more, only in a pinch to help cover

when volumes are high, staff illness, we can't find coverage for, etc. We

serve as a clinical internship site year round. I have a clin. ed

coordinator who is 80/20 (80% pt. care/20%coord. responsibilities). At the

other campus, I have a clin. site supervisor.

> The majority of my time is spent with budget, Quality Improvement,

" managing " 50 staff (FT, PT, and per diem) at two campuses, and

participating in several committees currently which are looking at care

delivery redesign, benchmarking, point of care documentation, etc. I

strongly feel that PT needs to be directly involved in these areas, rather

than sitting back and waiting to be told how we will do things, without

input into how it will impact us. I feel guilty at times that I am not

doing more patient care, but this seems very important to the future of the

dept. which I guess should be my first priority. Are the majority of you

doing an established or expected % of direct patient care as part of your

job description? >>> " Lueke " 09/29 10:45 PM

>>>

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Carol,

> Our multiplier is .47 for worked hours and .50 for total paid

hours(vacation, ill, etc.)

> These factors include both productive and " non-productive " staff (those

not generating

> billable units, such as Mgr, transporter, clerical) Does your .44 include

all staff as well?

Our is much the same as yours. Our target is based on productive time

(regular, overtime, education) and it is what I previously wrote, 0.441.

Before that we used a paid target of 0.50, but that was really messy since

it was too hard to track all of the incidental vacation, non-work-time off,

etc. So we had it recalculated and out came 0.441.

ALL staff in a given department are included in our targets. So yes, I, my

clerical staff, and technicians are included in with the therapists in this

target.

Mark Dwyer, MHA, PT

Kansas City, Kansas

mdwyer1@...

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Do they place a limit on the number of PTA's a therapist can supervise at one

time?

>>> " Marcia J. Pearl " 09/16 2:01 PM >>>

In Georgia : the Responsibility of the Licensed PT in supervision and Direction

of the PTA. The licensed PT shall be present in the same institutional setting,

as defined as any nursing home, acute hospital, rehabilitation center other

in-patient facility by any other name and out-patient clinic which would include

a private office. The PT shall be present 50 percent of any work week or portion

thereof that the assistant is on duty and shall be readily available to the

assistant at all other times for advice, assistance and instruction,

Adequate supervision is defined as follows: Evaluate each patient and interpret

the results to determine and document a physical therapy diagnosis, plan each

patients' treatment program and determine which elements thereof can be

delegated to an assistant, provide periodic re-evaluation of the treatment

program and of the assistant's performance in relation to the patient. Perform

and record an evaluation of the patient and his response to treatment at the

termination thereof and interact with the assistant in appropriate ways specific

to the plan of care of the patients being treated by the assistant

A Physical Therapy aide or anyone who holds himself out as being a physical

therapy aide, is an individual other than a licensee, who aids the licensed

phyiscal therapistsor physical therapist assistant in the provision of physical

therapy services and whose activities do not require technical training through

a formal course of study.

The PT aide must have direct supervisi9n on the premises at all times when

helping the physical therapist or physicla therapist assistant with patient

care. Direct supervision shall mean on the premisies and immediately available

at all times as judged appropriate of the patients condition. On the premises

shall mean in the same building where the physica;l therapy services are being

rendered. When the physical therpay aide helps with each patient care task, the

licensee must assess the patient before, after, and as appropriate during each

task. A licensee may supervise a maximum of two physical therapy aides when they

are aiding with patient care.

>>> " Sheri L. Bjork " 09/15 3:32 PM >>>

Carol and Moira:

I am currently teaching (at a PTA program) the differenciation in

task/responsiblilites/deleagtion of PT/PTA/ and aide. What states do you

practice in, and would it be possible to send me the wording from your state

practice act/rules so the class can discuss it?

Sheri Bjork

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I should have checked all my mesages. Sorry for the duplicate question. Do you

actually come in at .44 most of the time? We've been down to .46, but that's

our best so far. With so many staffings, family conferences, community

re-entry, home evals, etc., and that concept is spreading to our skilled units.

It's really hard to capture all of their time in billable units.

>>> " Mark Dwyer " 09/16 2:26 PM >>>

Carol,

> Our multiplier is .47 for worked hours and .50 for total paid

hours(vacation, ill, etc.)

> These factors include both productive and " non-productive " staff (those

not generating

> billable units, such as Mgr, transporter, clerical) Does your .44 include

all staff as well?

Our is much the same as yours. Our target is based on productive time

(regular, overtime, education) and it is what I previously wrote, 0.441.

Before that we used a paid target of 0.50, but that was really messy since

it was too hard to track all of the incidental vacation, non-work-time off,

etc. So we had it recalculated and out came 0.441.

ALL staff in a given department are included in our targets. So yes, I, my

clerical staff, and technicians are included in with the therapists in this

target.

Mark Dwyer, MHA, PT

Kansas City, Kansas

mdwyer1@...

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In a message dated 9/15/98 10:13:41 PM Central Daylight Time, mdwyer1@...

writes:

<< in our state, as long as the patient is seen for one of his treatments by

the PT each day, the tech can see them the other >time. >>

Are you comfortable with this fact? This is the very thing that will affirm to

those wonderful payors out there (who believe therapy is an " alternative " ),

that if an " unlicensed individual can do it in the pm they can do it all the

time. Not to insult janitors but I assume you'll be training them in

mobilization and stabilization techniques before Y2K at this rate.

Please don't take this as an attack on your integrity, instead a challenge to

us all if we wish to still bring in 40K + salaries and love what we do.

Lance

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Carol,

> Do you actually come in at .44 most of the time? We've been down to .46,

but that's

> our best so far.

We have hit it from time to time in P.T., but not as often as is expected.

I have had better luck in O.T., but that is mainly due to all of my clerical

staff (1.8 FTE's) and my own time being allocated to P.T. The other problem

is that I have only 4 P.T.'s right now whereas I usually have 5 (one is

working full-time in our hospital computer implementation). With only 4

P.T.'s that does not leave as many people producing units to cover the

non-treating staff. Also, with our computer implementation my therapists

are working much more overtime due to the learning of the system. So my

productivity numbers right now are a bit skewed as a result of those two

things.

Mark Dwyer, MHA, PT

Kansas City, Kansas

mdwyer1@...

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>

> Please don't take this as an attack on your integrity, instead a challenge to

> us all if we wish to still bring in 40K + salaries and love what we do.

As a new subscriber, I will take this opportunity to voice my opinion to

support the aforementioned. I own a small private practice in New York

State and employ 4 other PT's. We treat mostly back/neck and " hard to

solve " problems and all have manual backgrounds and good exercise

knowledge ( spine stab/ Sahrman/ Bookhout etc ). New York State will

allow only PT Assistants to assist even in application of HP/CP. We also

have some of the lowest reimbursement rates in the country. It is our

professional organization, NY chapter of APTA that makes and enforces

these recommendations. Most places now have one Assistant for every P.T.

and many PTA'S are doing manual/mobs and MFR and Cranialsacral Therapy.

It is only a matter of time that a P.T. will be replaced by a PTA in

this state. To educate the public and not cave in to lower

quality/standards is a lofty goal, especially when we all work long

hours.

Dorothy F.

Bflo, NY

>

>

> ______________________________________________________________________

>

>

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..44 wasn't my budgeted target, that was another manager's I was discussing this

with. We are budgeted for .48 worked and .51 paid for FY99. YTD we are .50

worked and .58 paid. But we have a lot of new staff hired on during July and

August, so lots of orienting time and 1 employee who went per diem and cashed in

her paid time off. (Got us off to a great staft, huh?)

>>> " Mark Dwyer " 09/17 9:21 PM >>>

Carol,

> Do you actually come in at .44 most of the time? We've been down to .46,

but that's

> our best so far.

We have hit it from time to time in P.T., but not as often as is expected.

I have had better luck in O.T., but that is mainly due to all of my clerical

staff (1.8 FTE's) and my own time being allocated to P.T. The other problem

is that I have only 4 P.T.'s right now whereas I usually have 5 (one is

working full-time in our hospital computer implementation). With only 4

P.T.'s that does not leave as many people producing units to cover the

non-treating staff. Also, with our computer implementation my therapists

are working much more overtime due to the learning of the system. So my

productivity numbers right now are a bit skewed as a result of those two

things.

Mark Dwyer, MHA, PT

Kansas City, Kansas

mdwyer1@...

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If we don't find an ethical and cost effective way to provide care, we won't

have to worry about our 40k+ salaries. No, I don't have a problem with techs we

have trained, seeing a patient for exercises in the afternoon, that a PT saw in

the morning. Many of our techs are 2nd year PT students because we have a

program in our city. I am much more comfortable with this setting where a PT is

readily available then I am with ECF's where the PT stops by once a week. Most

of our patients are of a high enough acuity that the PT needs the tech as a

second pair of hands anyway.

>>> 09/17 10:52 PM >>>

In a message dated 9/15/98 10:13:41 PM Central Daylight Time, mdwyer1@...

writes:

<< in our state, as long as the patient is seen for one of his treatments by

the PT each day, the tech can see them the other >time. >>

Are you comfortable with this fact? This is the very thing that will affirm to

those wonderful payors out there (who believe therapy is an " alternative " ),

that if an " unlicensed individual can do it in the pm they can do it all the

time. Not to insult janitors but I assume you'll be training them in

mobilization and stabilization techniques before Y2K at this rate.

Please don't take this as an attack on your integrity, instead a challenge to

us all if we wish to still bring in 40K + salaries and love what we do.

Lance

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Mark, (you wrote):

<< I am not saying that we should sell ourselves out, but WE have to be part

of

the solution and not dismiss things out of hand. We also need to be careful

not to box ourselves into a position from which we cannot emerge. We have

to be creative and put forth arguments that make sense clinically AND

fiscally. The simple fact in the future is that the latter point is all

that will matter if things continue on the same road as they are now. I

hope this is not the case, but I see no indications to the contrary. >>

I couldn't agree with you more. We do need to be very proactive in creating a

solution. Indeed the road we currently occupy does raise serious concerns. It

doesn't suprise me that we will soon start hearing arguments to create a

single payor healthcare system. Consolidate the admin process, 1 head office

and a questionable organization to run it? Hold on, fun times to come.

Lance

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,

>Hi Mark - maybe I missed it but where does your target multiplier of .44

come

>from? thanks.

We are a Columbia/HCA facility and part of their Pacific division. There is

a management engineer in Texas that took all 130 some odd Pacific division

hospitals and averaged the paid hours for each department in a hospital.

This was then translated into a staffing target for all of these hospitals

to reach for each department. We calculate our data daily, and quarterly we

submit our data to division headquarters which is then aggregated in a very

large database that we can view over the corporate intranet. This allows us

to compare ourselves to all other Pacific division facilities or just to

those facilities of like size.

Our target of 0.445 (P.T.) (OT is 0.401, Speech is 0.436 and Ther. Rec. is

0.441) is based on productive hours (regular, overtime, education). This

was converted from the paid target of 0.50 (in P.T.) since it is too

difficult to compute paid hours in our non-computerized payroll system. The

way this is used is that the units charged for the previous day are

multiplied by the target multiplier to get the numbers of hours that should

have been paid, thereby making it a retrospective staffing assessment.

Example: 100 units charged X 0.445 = 44.5 hours of staff in P.T. should

have been utilized. This includes therapists, assistants, techs, clerical,

and management. It is a simple system, but the main problem is that we

cannot use this system to plan staffing for the day. We used to have a

system based on scheduled visits, so each morning I could count the number

of visits scheduled, compare it to predetermined staffing guidelines, and

make staffing decisions based on that (i.e., let someone go home early, call

in PRN). But now I cannot do this since I do not know how many units will

be charged (although I have a ballpark idea). At times it feels as though I

am a puppy chasing my tail and never quite catching it as the above targets

are very difficult to reach. Especially in Speech Therapy since we now have

to use CPT definitions, and almost none of the speech CPT's are based on 15

minutes. However, our productivity system is based on 15 minute units.

Mark Dwyer, MHA, PT

Kansas City, Kansas

mdwyer1@...

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Lance,

>Are you comfortable with this fact? This is the very thing that will affirm

to

>those wonderful payors out there (who believe therapy is an " alternative " ),

>that if an " unlicensed individual can do it in the pm they can do it all

the

>time. Not to insult janitors but I assume you'll be training them in

>mobilization and stabilization techniques before Y2K at this rate.

You make a good point, but don't forget that it is up to us to determine

what is appropriate or not. If we do not then others will do it for us.

The fact is that we are only seeing the beginning of cost containment.

After all, Social Security and Medicare are in trouble NOW, there are fewer

young people paying into both programs but more elderly collecting, and the

birth rate is at the lowest point in our history. Taken together, these

things point to a bleak picture of our elderly entitlement programs, unless

the workers of America are willing to put up with much higher taxes to

support our old system. Also, if the stock market goes into a bear market

(which most say is inevitable) and the world goes into a depression (1/3

already is, another 1/3 is close), then businesses are going to squeeze

their belts tighter, meaning more managed care and less for employee health

benefits.

That does not even take into account that we are freaking out over PPS just

for skilled. Don't forget that we still have PPS coming for outpatient and

rehab in 2000, along with the final version for home health.

Therefore, it is up to us to figure out what is appropriate for staffing in

both a professional sense and a fiscal sense. If we don't others will or we

simply will be bypassed in the medical continuum. We cannot be so naive as

to separate the two, because those who pay the bills do not. If we pass

practice acts that forbid us to practice in a cost-efficient manner (e.g,

using techs/aides), then you can very well bet that the payors will find

other means to get their people treated.

I am not saying that we should sell ourselves out, but WE have to be part of

the solution and not dismiss things out of hand. We also need to be careful

not to box ourselves into a position from which we cannot emerge. We have

to be creative and put forth arguments that make sense clinically AND

fiscally. The simple fact in the future is that the latter point is all

that will matter if things continue on the same road as they are now. I

hope this is not the case, but I see no indications to the contrary.

Mark Dwyer

Kansas City, Kansas

mdwyer1@...

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