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The following is from a booklet I picked up at a workshop. It's written by

the Texas Department of Health, dated August 2001, and describes the

available services. This booklet targeted the Panhandle and South Plains

areas, but similar programs should be available state-wide. Look before you

print, it was 14 pages long on my word processor.

Tonya

This informational booklet was designed to assist individuals and

organizations who provide services to children and families. It has been

developed to offer a better understanding of government funded programs in

Public Health Region 1 (PHR 1) which are related to children’s health. This

does not include every resource that may be available through other

organizations in the region.

********************

Essential Telephone Numbers

THSteps Client HelpLine 1-877-THSTEPS (847-8377)

Medical Transportation 1-877-MEDTRIP (633-8747)

Medicaid Client Services Hotline 1-

Texas Health Steps Outreach

Lubbock (Maximus)

Amarillo (Coalition of Health Services

Texas STAR Program

Enrollment HelpLine 1-

Maximus (Lubbock)

TexCare Partnership (Medicaid and Children’s Health Insurance Program)

Hotline 1-

Coalition of Health Services 1-

West Texas CHIP Coalition

Texas Department of Health, Region 1

THSteps Program Manager

THSteps Provider Relations

Health and Human Services Commission

Medicaid Managed Care

Children’s Health Insurance Program (CHIP)

Title V Program

Nurse Consultant (Lubbock)

Nurse Consultant (Amarillo)

Statewide Title V Director ext. 3054

Children with Special Health Care Needs

Client intake (Amarillo) ext. 228

Client intake (Lubbock)

Other Important Numbers

Early Childhood Intervention (ECI) 1-

Amarillo State Center ECI Program

Region 16 Education Service Center (Amarillo)

Region 17 Education Service Center (Lubbock)

Eleanor ECI (Plainview)

Developmental Education Birth through Two (DEBT) (Lubbock)

Texas Department of Health (TDH) Region 1

Texas Department of Human Services (TDHS) Region 1

Texas Department of Mental Health and Mental Retardation (TDMHMR)

Lubbock MHMR

Texas Panhandle Mental Health Authority

Texas Department of Protective and Regulatory Services (TDPRS)

Region 1

********************

TexCare Partnership

http://www.texcarepartnership.com

1/

TexCare Partnership is a children’s health insurance campaign developed for

Texas families. Its purpose is to provide health insurance for children at

a price that fits the budgets of Texas families. Two separate health

insurance programs are involved in this partnership: Medicaid and Children’s

Health Insurance program (CHIP).

The main eligibility factor for these programs is family income in

accordance with the Federal Poverty Levels (FPL). Various deductions are

applied in determining net income and income limits are as follows:

Under Age 1, up to 185% FPL uses Medicaid, 185-200% used CHIP

Age 1-5, up to 133% FPL uses Medicaid, 134-200% uses CHIP

Age 6-18, up to 100% FPL uses Medicaid, 100-200% uses CHIP

********************

Texas Medicaid

Medicaid is a jointly funded state/federal program administered in Texas by

the Health and Human Services Commission. Medicaid only makes payments to

providers for medical or dental care; it cannot repay a client for any money

paid to a provider. Services must be received from medical or dental

providers who are enrolled in the Medicaid Program. Medicaid serves

primarily the poor, Temporary Assistance to Needy Families (TANF)

recipients, the elderly and people on Social Supplemental Income (SSI).

Eligibility for children:

Texas resident

U S citizen or a legal permanent resident

Under Age 18

Income levels vary according to age

Medicaid Identification Form

The Medicaid ID form (Form 3087) is mailed to each eligible client monthly.

The post office will not forward the Medicaid ID to a new address. The

Department of Human Services (DHS) will automatically deny Medicaid services

on all form 3087’s returned by the post office. To prevent this, the client

must contact DHS to notify them of an address change.

********************

Texas Health Steps Program

Texas Health Steps (THSteps) is the Texas name given to the federally

mandated programs known as EPSDT (Early Periodic Screening Detection

Treatment). It is part of the Texas Medicaid Program. THSteps provides

preventive health care services at regular and periodic intervals to

Medicaid clients who are from birth through 20 years of age.

It includes:

Medical screenings

Dental services

Immunizations

Vision exams and services

Hearing exams and aids

Comprehensive Care Services

Case Management

Laboratory services

The THSteps toll-free lines allow individuals to obtain information on

Medicaid services and how to access them. By calling the toll-free number

(1-), a client can receive:

a list of THSteps providers

assistance with scheduling appointments

transportation to THSteps exams and medical or dental appointments

case management referrals

other needs as requested

THSteps Medical Periodicity Schedule

Children need health check-ups at:

Birth

1-2 weeks

2 months

4 months

6 months

9 months

12 months

15 months

18 months

24 months

3 years

4 years

5 years

6 years

8 years

10 years

11 years

12 years

12 years

14 years

15 years

16 years

17 years

18 years

19 years

20 years

Medical Check-ups include:

Health history (family and neonatal included)

Physical examination

Measurements (height and weight)

Developmental assessment

Mental Health assessment

Immunizations

TB screening

Laboratory Screening (lead, STD, Hgb or Hct)

Sensory screening (vision and hearing)

Health education

Dental referrals

********************

Basic Medicaid Services

Ambulance services

Prescriptions

Dental care (under age 21)

Orthodontics (under age 21 - with some exceptions)

Psychiatric services

Eye Exams and Eyeglasses

Chiropractic

Family planning

Laboratory

Hearing aids (one every six years)

Physician services

Physical therapy

Hospital services (inpatient and outpatient)

Radiology

Respiratory care

**********************

Comprehensive Care Program

THSteps-CCP is an expansion of the Texas Medicaid Program. CCP covers

services for children under age 21 that are not usually allowed under the

Texas Medicaid Plan.

CCP provides for:

Durable Medical Equipment

Nutritional Counseling

Occupational Therapy

Orthotic and Prosthetic Supplies

Private Duty Nursing

Speech Therapy

Home Health Services

Diabetic Supplies

Diapers (over age 4)

Nebulizer Supplies

********************

Dental Services

Texas Health Steps provides free dental services to Medicaid eligible

children under the age of 21. The first dental checkup is provided at age

one and every six months after that.

The THSteps dental program provides:

Preventive services - oral exam, e-rays, cleaning, sealants, education

Treatment - fillings, crowns, gum disease, extractions

Orthodontic services, referred by a regular dentist - cleft palate, severe

occlusions, crossbite therapy (cosmetic orthodontia is not covered)

Emergency care - control bleeding, relieve pain, eliminate acute infection

***********************

Hearing and Vision Services

Medicaid will pay for one eye exam per year and one pair of eyeglasses every

two years.

Another pair of eyeglasses can be obtained before the end of the two-year

period if:

Eyeglasses have been broken and cannot be repaired

Eyeglasses have been lost

The child’s vision has changed significantly

Medicaid will not pay for contact lenses unless medically necessary as

determined by the provider.

Hearing screening is a mandatory part of each THSteps checkup. Only

audiologists who have contracts with the Program for the Amplification of

Children in Texas (PACT) may provide services under Medicaid. Hearing exams

and services including hearing aids are available when medically necessary.

********************

Medical Case Management

THSteps Medical case Management provides services to eligible children

enrolled in Medicaid. Case Managers assist children and their families in

gaining access to necessary medical, social, educational, nutritional,

transportation, vocational and any other needed services.

Examples of children, ages 1-21, who are eligible for this Medical Case

Management include the following:

Failure to Thrive

Asthma or breathing problems

Chronic ear infections

Diabetes

Anemia

Hearing or visual problems

Cerebral palsy

Behavior problems

Cancer

Chaotic home environment

Symptoms of an undiagnosed disorder, such as ADD, ADHD, or depression

Hiv/AIDS

To make a referral to this program contact THSteps Hotline at 1-

********************

Targeted Case Management for High Risk Pregnant Women and Infants

Targeted Case Management for High Risk Pregnant Women and Infants provides

services to pregnant women who are medically and/or socially high risk and

infants up to the age of one and are receiving or are eligible to receive

Medicaid or Title V benefits. Case managers assist these families in

gaining access to necessary medical, social, educational, nutritional,

transportation, vocational and any other needed services.

Examples of pregnant women and infants who are eligible for this program

include the following:

Homeless

Pregnant teenager

Pregnancy over the age of 35

Alcohol/drug/tobacco use or abuse

Family violence

Non-compliance with medical treatment

Developmental delays

Low birth weight

Third trimester entry into prenatal care

Birth defects

Medically complicated circumstances

Premature labor

To make a referral for targeted case management, call 1-

********************

Medical Transportation

The Medical Transportation Program (MTP) ensures that children and adults

get to Medicaid medical or dental care. Transportation to medical or dental

care is available to Medicaid clients of any age, when they have no other

means of travel.

Types of travel services available:

Rural public transit services (car or sedan service)

Mass transit service (Amarillo & Lubbock)

Car or van rides (Amarillo & Lubbock)

Mileage reimbursement for driving your own car or for a friend who drives

his/her car

Airfare

Meals, lodging services, and up-front travel funds (recipients through age

20)

Other information to know:

Two days notice required; urgent requests arranged when and where it is

available

Children through age 14 require adult escorts 15 and 16 year olds may ride

alone with written parental permission

To arrange trips, call 8 a.m. to 5 p.m.

Spanish speaking staff are available

Trips are prior authorized through call center staff at the Texas Department

of Health and most arrangements are made while callers are on the line.

Information to have when requesting services:

Name, home address

Medicaid Number, Social Security Number or birth date

Pick-up address, medical address

Name of medical service and appointment time

NOTE” Transportation arrangements are made based on medical necessity.

Medical providers may be contacted by MTP to validate medical necessity for

long distance travel, necessary attendants or in determining a specific mode

of travel in town.

Travel arrangements for Children with Special Health Care Needs (formerly

CIDC) are also made by MTP.

Call 1-877-MED-TRIP (1-) for questions or to arrange services.

********************

Outreach and Informing

The Medicaid ID informs clients when a medical or dental checkup is due.

The THSteps outreach and informing activities include letters to clients who

are:

1. new or re-certified for Medicaid

2. periodically due for medical and/or dental checkup

3. sixty days overdue for a check-up

4. ten months old and due for the first dental checkup at age one year

5. pregnant women receiving Medicaid

The Texas Department of Health contacts new and re-certified Medicaid

clients by telephone or home visit in order to offer assistance in

scheduling THSteps appointments for their children and to inform them about

the availability of Medicaid services such as case management and medical

transportation. Outreach staff help families remove barriers to obtaining

the needed checkups for their children.

Note: Participation in the THSteps program is voluntary. Acceptance or

refusal of THSteps services does not affect eligibility for, or benefits of,

and other Medicaid services.

********************

Extra Effort Referral

The Extra Effort Referral Form enables recipients to request additional

information or outreach services. These forms are available by calling the

Texas Department of Health (Lubbock area ). Clients are

contacted within 10 calendar days of receipt.

********************

Medicaid ID (3087)

Once an individual becomes eligible for Medicaid they will receive a

Medicaid ID form at the beginning of each month.

The Medicaid ID will show the client:

The most recent renewal date that Medicaid coverage began under the heading

“Eligibility Date”

Reminders for when the client is due for their THSteps medical or dental

checkup

The ID form for managed care clients will also contain health plan

information.

*********************

Texas Star Program

The Texas STAR (State of Texas Access Reform) Program is the Medicaid

managed care program in Texas.

Medicaid recipients on the STAR Program must coordinate health care through

their selected health plan. Individuals on Temporary Assistance to Needy

Families (TANF) and TANF-related programs must participate in managed care,

and SSI recipients can voluntarily enroll. Currently, the Medicaid managed

care counties (in Region 1) are Lubbock, Hale, Lamb, Hockley, Terry, Lynn,

Garza, Crosby and Floyd.

Enrollment in the STAR Program requires that the family choose a health plan

and a Primary Care Provider (PCP). The PCP provides a medical home for

Medicaid clients who previously were left to find health care on their own.

Maximus is contracted by Texas Department of Health to assist clients with

enrolling into health plans and choosing a PCP. STAR clients must obtain a

referral from their PCP to obtain any kind of specialty care other than

routine vision care, behavioral health care, and freedom of choice services.

********************

Children’s Health Insurance Program (CHIP)

To qualify for CHIP coverage a child must be:

A Texas resident

A U. S. citizen or a legal permanent resident (the citizenship status of the

parents is not questioned)

Under age 19

Uninsured for at least 90 days, with some exceptions

Able to meet income requirements. Most types of income are counted.

Deductions for work-related expenses and dependent care are allowed against

earned income. There is no assets test.

Benefits

CHIP will cover sick child visits and regular check-ups, immunizations,

x-rays, hearing and vision tests. CHIP also pays for mental health services

and limited dental care. Emergency care, hospital stays, surgery, and

services for children with disabilities and special health needs are also

covered.

CO-Payments

CHIP-eligible families pay some portion of their health care. Families at

or below 150% of the FPL pay an annual $15 enrollment fee and very low

co-payments for medical services. Families between 150% and 200% of the FPL

pay either $15 or $18 per month per family for their children’s health

insurance, and the co-payments for medical services are similar to those

charged by commercial health plans.

Most children who enroll in CHIP receive 12 months of continuous coverage,

usually beginning on the first day of the month following enrollment in a

health plan.

How to apply:

1. Call the hotline, 1-, and give information to a hotline

customer service representative, who will enter the information into the

system. This information will be printed out and mailed to the family for

review, completion of any missing items, signature, and submission of any

necessary verification.

2. Get an application booklet from a community-based organization,

complete and sign the application, and mail it with any necessary

verification.

3. Download an application from the TexCare Partnership website

http://www.texcarepartnership.com , complete and sign, then mail with any

necessary verifications.

*********************

Co-Payments for the CHIPS

Native American families are exempt.

Families at or below 100% of the FPL are exempt for cost-sharing.

All enrollment fees and monthly premiums are assessed on a per-family basis,

regardless of the number of children.

Families pay no co-payment for preventive services such as well-child or

well-baby visits or immunizations.

Co-pays and Caps:

FPL 100%-150%, office visit $2, Emergency visit $5, Generic Meds $1, Brand

Name Meds $2, Maximum: an annual self declared co-payment cap of $90 per

family.

FPL 151%-185%, office visit $5, Emergency visit $25, Generic Meds $5, Brand

Name Meds $10, Maximum: 4.5% cap of gross income in an calendar year.

FPL 186%-200%, office visit $10, Emergency visit $35, Generic Meds $5, Brand

Name Meds $10, Maximum: 4.5% cap of gross income in an calendar year.

*********************

Children with Special Health Care Needs (CSHCN)

Children with Special Health Care Needs Program (CSHCN) provides

comprehensive medical services for a person younger than 21 years of age and

who has a chronic physical or developmental condition; or has Cystic

Fibrosis, regardless of the person’s age; and may have a behavior or

emotional condition that accompanies they person’s physical or developmental

condition. A chronic physical condition is defined as a disease or

disabling condition of the body, or a bodily tissue or of an organ which

will last or is expected to last at least 12 months; results, or without

treatment, may result in limits to one or more major life activities; and

that requires health and related services of a type or amount beyond those

required by children generally. Such a condition may exist with

accompanying developmental, mental, behavioral or emotional conditions but

is not solely a delay in intellectual developmental or solely a mental,

behavioral and/or emotional condition.

Eligibility:

Younger than 21 years of age, except those with Cystic Fibrosis

Certified by a physician / dentist as a child with special health care needs

Income at or below 200% of Federal Poverty Level

Resident of Texas (does not have to be a citizen)

Once a child is determined eligible for CSHCN services, the child will have

continuous eligibility for 12 months. Eligibility of the child must be

re-established annually (age, residency, financial and medical).

CSHCN will pay for such things as: doctor’s visits, inpatient

hospitalization, Orthotic and prosthetic devices, medications, nutrition

services and products, durable medical equipment, medical supplies, vision

services, audiological testing, Occupational Therapy, Speech Therapy,

Physical Therapy, home health nursing, hospice care, Family Support

Services, case management and travel expenses including mileage, meals and

lodging.

Family Support Services (FSS) include disability-related support, resources

or other assistance and may be provided to the family of a child with

special health care needs. FSS may provide such things as van-lifts and

modifications, special equipment and supplies, training, specialized

childcare and medical food products.

Referrals for the CSHCN program may be made to the TDH-Social Work Services

office.

in Lubbock

in Canyon ext. 228

********************

Title V Maternal and Child Health (MCH) Services

Authorized under Title V of the Social Security Act, the MCH program remains

the only federal program solely devoted to improving the health of mothers

and children. It complements related non-Medicaid programs by providing for

uncovered services, such as preventive, primary health, and case management

services.

Eligibility:

1. Child age 0 through 21, female age 12 to 45;

2. Family income less than 185% of the FPL;

3. Texas resident (not necessarily a citizen)

4. Uninsured for the service provided;

5. Not eligible for Medicaid

Individual client eligibility will be determined on an annual basis and at

other times, as necessary, based upon change in pregnancy status or income.

The eligibility process is based upon client self-declaration.

Title V services include:

Prenatal care

Family planning

Genetics

Program for Amplification for Children in Texas

Well Child Checks (limited sick-care)

Dysplasia

********************

WIC

The Special Supplemental Program for Women, Infants, and Children (WIC)

program is a health and nutrition program focused on improving the diets of

infants, children, and pregnant, postpartum and breastfeeding women who are

at risk for nutrition-related illnesses. The benefits of the WIC program

include the provision of supplemental foods, nutrition education, health

screens, immunizations, and medical/professional referrals.

Eligibility

Income at or below 185% of the Federal Poverty Level

Be at nutritional risk

Texas resident (not necessarily a US citizen)

To become a WIC client, individuals can set an appointment with a local WIC

agency by calling 1-800-WIC-FORU (1-)

**********

Health Insurance Premium Payment Reimbursement Program (HIPP)

HIPP is a Medicaid program that pays for the cost of insurance premiums,

coinsurance, deductibles, and other cost sharing when it is determined to be

cost effective. Individuals in this program must be Medicaid eligible and

have health insurance available through and employer. Information can be

obtained by calling 1-.

*********************

Medically Need Program

This program assists with the payment of medical bills for individuals who

meet specific income and resource requirements. It is generally designed to

help a family whose income is above the normal Medicaid limits and pays for

medical expenses that exceed the family’s income. To inquire, families

should contact the local Texas Department of Human Services office.

*********************

Medically Dependent Children’s Program (MDCP)

MDCP is available for medically involved children under the age of 21 who

meet the medical criteria for admission into a nursing home. It provides a

variety of services to qualified children that allow them to live at home.

Services can include respite services, home modifications, adaptive aids,

and support to enable participation in child care. For information or

referral to a caseworker, contact the Texas Department of Health Regional

Office.

*********************

Community Living Assistance and Support Services (CLASS)

The CLASS Program is for individuals with a disability (other than mental

retardation) that originated before age 22, It provides home-based and

community-based services such as respite care, nursing services, adaptive

aids/supplies, home modifications, and case management and other related

services. For more information, contact the local Texas Department of Human

Services office.

*********************

In-Home and Family Support

This program provides assistance to individuals with physical disabilities,

age 4 and over. Help is provided to purchase or lease services and/pr

equipment that allow individuals to remain in the home. Income requirements

begin at 105% of the state median income for household size. For more

information, contact the local Texas Department of Human Services office.

*********************

Primary Home Care and Family Care

This is a non-technical, medically related personal care service prescribed

by a physician as part of a client’s plan of care. It is available to

eligible clients who are functionally limited due to health

problems/conditions. Services are provided by an attendant and do not

require the supervision of a registered nurse. There is no age limit for

Primary Home Care/Family Care services; however, specific income and

resource limits may apply. To inquire, families can contact the local Texas

Department of Human Services office.

*********************

Home-Based and Community-Based Services (HCS)

HCS is available for individuals with mental retardation. It helps

individuals remain in their family’s home by providing respite services,

homemaker services, nursing, case management, occupational or physical

therapy, speech/language pathology, audiology services, psychology, and

social work services. Information can be obtained by contacting the Texas

Department of Mental Health and Mental Retardation.

*********************

Deaf-Blind Multiple Disabilities Program

This program is for individuals whoa re both deaf and blind, 18 years or

older, and have a need for 24-hour support. Options for residential support

range from 24-hour care in a six-bed group home to support for individuals

who live with their families. Services include assistance with skills of

daily living, assistance with home maintenance, case management, respite

care for those individuals who live with their families, equipment to

increase interaction with the environment, and modifications to the home or

apartment. Family training is also available. A weeklong summer camp is

provided for children ages 7 and older. For more information, contact the

local Texas Department of Human Services office.

*********************

Early Childhood Intervention Program (ECI)

The Texas Interagency Council on Early Childhood Intervention (ECI) is the

state agency that funds and oversees local programs statewide that serve

Texas families who have children birth to age 2, with disabilities or

delays. ECI teaches families to help their children reach their potential

through education and therapy services. Services are provided at no cost

to the family, regardless of income. Services are provided in every Texas

county in home and community settings. For referral to the appropriate ECI

program by county, call 1-.

*********************

Glossary

Case Management - A Medicaid service provided by a case manager to help

families gain access to necessary medical, social, educational, nutritional,

transportation, vocational and any other services.

Case Manager - A licensed nurse or social worker, who has been approved and

trained and is given technical assistance by the Texas Department of Health.

Client - A person who has applied for or is enrolled in the Medicaid program

and is eligible to receive Medicaid services.

Durable Medical Equipment (DME) - Equipment that is primarily and

customarily used to serve a medical purpose, generally it is not useful to a

person in the absence of illness or injury, and is appropriate for use at

home. Example of durable medical equipment include hospital beds,

wheelchairs, and oxygen equipment.

EPSDT - (Early Periodic Screening, Diagnosis and Treatment) This is the

federal program know in Texas as Texas Health Steps (THSteps).

Enrollment Broker - state contractor that assists Medicaid clients enrolling

in Medicaid managed care. Maximus is the enrollment broker for Texas.

Federal Poverty Levels (FPL) - Income guidelines established annually by the

federal government. Public assistance programs usually define eligibility

in terms of FPL limits.

Managed Care - a system in which the primary care of a patient is overseen

by a single provider or organization.

Managed Care Organization (MCO) - An entity that provides or contracts for

managed care. MCOs include entities such as HMOs and Primary Care Case

Management (PCCM).

Maximus - A private corporation that has been awarded contracts through the

Texas Department of Health to provide the Texas Medicaid Enrollment Broker

Services (EBS) and to provide outreach, informing, and support services for

the Texas Health Steps program in Public Health Regions 1, 2/3, 6/5 South,

7, 8, and 9.

Medicaid - A joint federal0stae entitlement program that pays for medical

care on behalf of certain groups of low-income persons.

Medicaid Eligible - This term is used to reference persons who, after going

through a certification process, become eligible to receive services and

other assistance under the auspices of the Medicaid program. This term does

not include persons who could be eligible for Medicaid that are not enrolled

in the program.

PACT - Program for the Amplification for Children in Texas serves Texas

children from birth through 20 years of age who have hearing losses. PACT

provides diagnostic and remedial services needed by children who are

Medicaid eligible or whose family income qualifies according to the federal

poverty guidelines.

STAR - State of Texas Access Reform Program that is the Texas Medicaid

managed care program.

TANF - Temporary Assistance for Needy Families. A government funded cash

assistance program formerly known as Aid for Families with Dependent

Children (AFDC).

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