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I am going to implement open access in my newly established practice once I move to a new location. Since I'm sending a letter out regarding my move, I thought it would be a good time to introduce them to the open access concept. I'm struggling with trying to write a short paragraph describing the concept. It seemed simple until I tried to write it down in terms that would be simple to my patients.. Any ideas would be appreciated.

Stacey

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I'm uploading a set of Open Access references (Word format) onto my web

site.

Take a look for all sorts of good information. Review Murray's

article in the March 2005 Family Practice Management.

Open access is all about a practice understanding how to manage supply

and demand. When you do it well, you have the ability to offer

" today " appointments regardless of urgency.

There is really no need to market this to patients or to make a point of

notifying them. Just do it. I've seen practices get burned by

marketing open access and then failing to deliver.

I have yet to see a practice suffer from lack of marketing of OA.

Gordon

At 09:18 PM 3/24/2005, you wrote

I am

going to implement open access in my newly established practice once I

move to a new location. Since I'm sending a letter out regarding my move,

I thought it would be a good time to introduce them to the open access

concept. I'm struggling with trying to write a short paragraph describing

the concept. It seemed simple until I tried to write it down in terms

that would be simple to my patients.. Any ideas would be

appreciated.

Stacey

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