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Medicare D dual eligible

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I Have a patient who was assigned a PDP plan, never recvd a card, did call to get the info, is trying to pick up her epivir which is non Medicare covered so would fall in the D prescription coverage. She just called me again and is being told this " copay " is $220. She is on Medicare/Medicaid and can not afford to pay attention, never mind pay this copay. What are " we/they " doing about these patients??? Any suggestions?

Thanks,

Hogan

Transplant Financial Coordinator

Lahey Clinic

41 Mall Rd.

Burlington, MA 01805

phone

fax

See our web page at http://www.lahey.org for a full directory of Lahey sites, staff, services and career opportunities.THIS MESSAGE IS INTENDED FOR THE USE OF THE PERSON TO WHOM IT IS ADDRESSED. IT MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. If you are not the intended recipient, your use of this message for any purpose is strictly prohibited. If you have received this communication in error, please delete the message and notify the sender so that we may correct our records.

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