Guest guest Posted April 27, 2007 Report Share Posted April 27, 2007 Asclepios Your Weekly Medicare Consumer Advocacy Update The Fine Print April 26, 2007 • Volume 7, Issue 17 When people with Medicare choose to enroll in private health plans, they do so in response to the plans’ promise of lower costs than Original Medicare, the promise of comprehensive health care and the promise of secure and reliable coverage. But, as the Medicare Rights Center (MRC) has seen, for too many older adults and people with disabilities private Medicare Advantage plans represent broken promises rather than better health coverage. People with Medicare have the option of signing up for privately run health plans, such as HMOs, for their health coverage instead of Original Medicare. Medicare Advantage plans have proven to be quite profitable for insurance companies, which receive billions of dollars in subsidies from the government. On average, Medicare Advantage plans cost taxpayers 12 percent more than the cost of care for an individual in Original Medicare. Aiming to hang on to these earnings, the insurance industry and its supporters insist that Medicare Advantage plans are better for people with Medicare because they provide more affordable and more generous benefits than Original Medicare. However, a new report documenting MRC’s work assisting individuals enrolled in Medicare Advantage plans paints a very different picture. The problems encountered by people seeking help from MRC caseworkers, as well as from counselors and advocates around the country, show that Medicare private health plans frequently promise more than they actually deliver. Instead of lower out-of-pocket costs for standard Medicare benefits, many plans require additional copayments not found in Original Medicare. Plan members find themselves facing numerous and confusing prior authorization requirements before they can get the health care they need; without getting approval, plans can deny coverage of treatment. Plan members also face network restrictions on the doctors and other providers they can see, while before, under Original Medicare, they had access to almost any doctor and health care facility. Further, the promised “extra benefits,” which plans cite as justification for the government’s overpayments, often turn out to be limited in what members actually receive. By the time people enrolled in private plans discover these unexpected barriers, it is often too late: they are “locked in” to the plan for the rest of the year. Unlike Original Medicare, private health plans have failed to deliver the stability and reliability they promised and have misled people with Medicare about the advantages of signing up. Yet they continue to pocket generous payments from the government. Lavishing insurance companies with extra taxpayer dollars for unreliable products is not the right way to improve health coverage for people with Medicare. Tell us about your experience with Medicare private health plans. Medical Record “Plan members may find they cannot go to the specialist or hospital recommended by their doctor, the nursing home they stayed at last time they needed skilled nursing facility care, or other providers of their choice. Problems arise when the provider is not in the plan’s network, has dropped out of the network or is dropped from the network by the plan. To add to the problem, while health care providers can drop out of a plan’s network at any time, members are usually locked in to the plan for a year” (“ Too Good to Be True: The Fine Print in Medicare Private Health Plan Benefits,” Medicare Rights Center, April 2007). “My husband and I had to enroll in a Medicare Advantage plan when our retiree insurance plan made us switch. We each have to meet a $250 deductible before we can get coverage. We are one of the better off families. Yet between prescriptions and insurance premium costs, we can’t afford medical care. Right now I can’t afford to get a colonoscopy my doctor has recommended because my husband’s doctor has recommended an echocardiogram for him; we haven’t met our deductibles and we simply don’t have the money for both” (Story submitted to the Medicare Private Health Plan Monitoring Project, Medicare Rights Center, April 18, 2007). “Facing pressure both from the health insurance industry and from beneficiaries accustomed to receiving extra benefits, congressional leaders devised the Medicare Modernization Act to make things only worse. They began by throwing money at the private insurers. So instead of saving 5 percent by contracting out, taxpayers are now paying 12 percent more per beneficiary to the private plans. That means the government is paying private insurers almost $1,000 more per enrollee than it would cost to keep the beneficiary in the traditional plan” (“ Doctoring Health Care, II,” American Prospect, January 7, 2007). * * * * Medicare Part D Appeals Help for Advocates is here! MRC’s new “Medicare Part D Appeals: An advocate’s manual to navigating the Medicare private drug plan appeals process” offers an easy-to-understand, comprehensive overview of the entire appeals process, including real-life case examples, a glossary of important appeals terms, a sample protocol for advocates, and links to important resources. Register for a FREE copy of this great resource. * * * * Medicare Private Health Plan Monitoring Project The Medicare Rights Center (MRC) would like to hear about your experience, or that of someone you know, enrolled in a private health plan. With information about what the issues are with Medicare Advantage plans, we will be able to demand that those problems be fixed. Submit your story at http://www.medicarerights.org/maplanstories.html. * * * * The Louder Our Voice, the Stronger Our Message Asclepios named for the Greek and Roman god of medicine who, acclaimed for his healing abilities, was at one point the most worshipped god in Greeceis a weekly e-newsletter designed to keep you up-to-date with Medicare program and policy issues, and advance advocacy strategies to address them. Please help build awareness of key Medicare consumer issues by forwarding this action alert to your friends and encouraging them to subscribe today. * * * * The Medicare Rights Center (MRC) is the largest independent source of Medicare information and assistance in the United States. Founded in 1989, MRC helps older adults and people with disabilities get good, affordable health care. Visit our online subscription form to sign up for Asclepios at http://www.medicarerights.org/subscribeframeset.html. Unsubscribe from this mailing. 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