what questions to ask a biller

[Guest guest]

Hi,I am interviewing candidates for a part-time billing position. Since I have done any billing myself, would you please help me with what specific questions I should ask the candidates to really see if they know the real deal?An experienced biller at another local Fam Med clinic is willing to have lunch and share some of her experience/ "pearls". What questions should I ask her? Would you pay the biller the same salary if they do the work for you at their house (internet connection) instead of coming in to the clinic?Thank you very much.Helen

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[Guest guest]

Helen,

I would give her some de-identified chart

notes to code and see if she comes up with the same coding that you do. Ask

her what her collection A/R is at 30, 60, 90, 120 days in her other job. How

often does she have to send someone to collections? I would pay the biller the

same if they did it from home instead of coming in.

Pratt

Office Manager

Oak Tree Internal Medicine P.C

www.prattmd.info

From: [mailto: ] On Behalf Of Helen Yang

Sent: Saturday, October 31, 2009

7:37 AM

To:

practiceimprovement1

Subject:

what questions to ask a biller

Hi,

I am interviewing candidates for a part-time billing position. Since I have

done any billing myself, would you please help me with what specific questions

I should ask the candidates to really see if they know the real deal?

An experienced biller at another local Fam Med clinic is willing to have lunch

and share some of her experience/ " pearls " . What questions should I

ask her?

Would you pay the biller the same salary if they do the work for you at their

house (internet connection) instead of coming in to the clinic?

Thank you very much.

Helen

Windows 7: I wanted more reliable, now it's more reliable. Wow!

[Guest guest]

To: From: karen.oaktree@...Date: Tue, 3 Nov 2009 15:25:25 -0800Subject: RE: what questions to ask a biller

Helen,

I would give her some de-identified chart

notes to code and see if she comes up with the same coding that you do. Ask

her what her collection A/R is at 30, 60, 90, 120 days in her other job. How

often does she have to send someone to collections? I would pay the biller the

same if they did it from home instead of coming in.

Pratt

Office Manager

Oak Tree Internal Medicine P.C

www.prattmd.info

From: [mailto: ] On Behalf Of Helen Yang

Sent: Saturday, October 31, 2009

7:37 AM

To:

practiceimprovement1

Subject:

what questions to ask a biller

Hi,

I am interviewing candidates for a part-time billing position. Since I have

done any billing myself, would you please help me with what specific questions

I should ask the candidates to really see if they know the real deal?

An experienced biller at another local Fam Med clinic is willing to have lunch

and share some of her experience/ "pearls". What questions should I

ask her?

Would you pay the biller the same salary if they do the work for you at their

house (internet connection) instead of coming in to the clinic?

Thank you very much.

Helen

Windows 7: I wanted more reliable, now it's more reliable. Wow!

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