Guest guest Posted August 1, 2002 Report Share Posted August 1, 2002 > Date: Wed, 31 Jul 2002 12:47:50 -0500 > > >>> For those that need help and are having difficulties with >>> $$$ this is a very good unit that will deliver what it >>> promises. Remember this unit has only been available that >>> I know of for about 6 months and everyone of my clients >>> using FIR were using other larger and I might add far more >>> expensive units. Not one has been returned. >> Does this mean that these units come with some kind of >> money-back guarantee? That would clinch it for me. > I just talked to the importer of the FIR unit that I sell and > he said there is a 1 year warrantee on the unit for any > defect and all sales are final. This is the same warrantee > as most FIR units on the market as they will not guarantee > the effects of using the units and how the FIR effects your > condition. Hope this helps. Well, it does make meaningless your comment that 'not one has been returned'. If all Sales are final, how could anyone return one? Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 1, 2002 Report Share Posted August 1, 2002 I don't believe you need the type of cure that " guarantees the ailment is cured " but a guarantee that at least the product is usable to the satisfaction of the customer.i.e. a 14 or 30 day money back guarantee so that the customer can at least do it a few times to see if they feel they can tolerate the position, the heat or if they are not satisfied with the FIR exposure versus some other aspect of the product that they simply cannot stand. The type of 30 day guarantee that Saul of Plasmafire gives. I have had several businesses in my life and those type of guarantees make perfect business sense if the product is any good. If the product is any good, the guarantee is virtually NEVER invoked but sales are increased sometimes thousand's of %. After all, who would return a product they wanted and was good? For example, I bought Saul's Plasmafire ozone generator without a second thought and it performed as or better than expected and I kept it. I also bought a FIR " lie down type " sauna that was a little claustrophobic for my wife and daughter so they would not use it after the first attempt (their issue, not the products) so I returned it and am going to buy a full size unit from the same company (as they were so honorable about their original guarantee) if yours does not stand up to its promotion should you offer a guarantee BUT I may, and would rather, buy yours for the price and would keep it if it lives up to my expectations (expectations built on your and the company's promotion material). I already know that my wife and daughter have no problems with they type of sauna as they use a tent type ozone sauna, however, the positioning of the FIR radiators, etc. is an issue we cannot control until we try it (more important on important on an internet type sale) You have already sold 25 units with no money back guarantee. How many inquiries? I would suggest that that number would be closer to 100 (or maybe 250) if the guarantee was offered and you would likely not have had more than a couple of returns if the product is as described (the company with the lie down one has about 1 return for every 100 shipped.) You do the math and I think you will see the benefit of offering a money back guarantee. If you want some help on that, you may contact me directly as I have done years of business consulting on exactly this pricing/marketing issue and I would be happy to work with you and/or your supplier to prove the effectiveness of the method. You can always sell the " gently used " saunas for 20%-30% off or use them in your practice or loan them out, etc. etc. Believe me, if structured correctly, it makes wonderful business sense. Sorry to put the rest of the list through this but I assume several others on the list that have these business considerations may also be interested in this issue. Feel free to call me if you would like to discuss. Best wishes, Ken Gullan Institute for Research Integration (IRI) IRI is a 501C(3) non-profit corporation established to help children with developmental difficulties. FIR guarantee > I sold 25 units before I learned that all sales were final. Everything that I sell in my store has always had a money back guarantee. I only recently found out about the " sales are final " aspect. As a good business man I would probably make some kind of restitution as I only carry products that I believe in and use myself. This it the first product without a money back guarantee. Now a question to myself, do I continue to sell it or stop offering it? The eternal questions of business. I wonder whether any other FIR units have a money back guarantee? The units are guaranteed to produce the FIR rays as advertised, that is part of the manufactures defect return policy (by the way good for 1 year). > > Question, Would returning a unit because it did not cure a condition be good enough grounds for the return? > > > Dr. Eliezer Ben-ph > Personal and Financial Freedom > www.naturalsolutionsradio.com (home page) > www.millenniumpublishing.org (Tax Freedom) > > Watch your thoughts; they become your words. > Watch your words; they become your actions. > Watch your actions; they become your habits. > Watch your habits; they become your character. > Watch your character, it becomes your destiny. > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 1, 2002 Report Share Posted August 1, 2002 > Date: Thu, 01 Aug 2002 12:05:05 -0500 > > > I sold 25 units before I learned that all sales were final. > Everything that I sell in my store has always had a money > back guarantee. I only recently found out about the " sales > are final " aspect. As a good business man I would probably > make some kind of restitution as I only carry products that I > believe in and use myself. This it the first product without > a money back guarantee. Now a question to myself, do I > continue to sell it or stop offering it? There is a third choice. If you believe in it so strongly, and really have sold as many as you say with no complaints (contrarily, everyone raves about it), then you could simply offer the money back guarantee yourself - with the stipulation that it be complete and in in like-new condition when returned. As long as you can re-sell it (maybe at a small discount), and have very few returns, it shouldn't be a major problem. > The eternal questions of business. I wonder whether any other > FIR units have a money back guarantee? The units are guaranteed > to produce the FIR rays as advertised, that is part of the > manufactures defect return policy (by the way good for 1 year). Thats probably good enough - as long as the manufacturer is around long enough - how old is this company? > Question, Would returning a unit because it did not cure a > condition be good enough grounds for the return? Of course not. The only valid reason for returning it would be if it did not perform as advertised. I have purchased things that the seller claimed on the phone or on theri website was top-wuality, only to find it is a piece of crap when I got it, and then I find out that the salesman lied about their return policy. I do not expect something for nothing, nor do I expect unreasonable guarantees - I just want things to work as advertised, and I think you will agree, most things do NOT work this way in this world. I am probably gonna take a chance on one based on your word, with no promise of a guarantee. I just want something that provides a reasonable exposure to FIR waves at an economical price, and it sounds like this one is the ticket. The only reaosn I'd be upset is if I found out it didn't really produce FIR waves, or the lamps broke all the time, or the wall material started breaking down after 3 months of heavy use. Is this thing designed for moderate to heavy use? Like, an hour or more daily? Thanks Dr. Ben-ph. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 1, 2002 Report Share Posted August 1, 2002 The unified negative sleep pads that I sell are sold with a six-month satisfaction guarantee and I have only had one returned in five years. I have had a couple of close calls though. There is a 10% return fee and the purchaser pays the shipping back to the company. The purchaser agrees to use it for at least four months. The four months time period is set because the company knows it often takes 4 months or even 6 months for the body to come to balance. It feels good to me to have this satisfaction guarantee and that is one of the reasons I picked this company. The company tells me that their return rate is about 5%. I suspect that mine is less because I am able to give more support to people if they are having some trouble because I truly believe these magnetic sleep pads are valuable for most humans and going through a few tough times is worth the end benefit. I once bought a " BEFE " unit which I would not have purchased without a return policy. I am very glad because it sure didn't work out for me and I did return it less 10%. I felt the 10% was the cost of trying it out and was grateful to get the rest of my money back. I think Ken and had excellent suggestions for Dr. Ben-ph regarding a return policy. Blessings Kallie 4optimallife@... http://www.4optimallife.com Magnetic Sleep Pads, Zappers, Ionizing- Alkalizing Water Filters, Rebounders, Energy Therapies, RE: FIR guarantee > Date: Thu, 01 Aug 2002 12:05:05 -0500 > > > I sold 25 units before I learned that all sales were final. > Everything that I sell in my store has always had a money > back guarantee. I only recently found out about the " sales > are final " aspect. As a good business man I would probably > make some kind of restitution as I only carry products that I > believe in and use myself. This it the first product without > a money back guarantee. Now a question to myself, do I > continue to sell it or stop offering it? There is a third choice. If you believe in it so strongly, and really have sold as many as you say with no complaints (contrarily, everyone raves about it), then you could simply offer the money back guarantee yourself - with the stipulation that it be complete and in in like-new condition when returned. As long as you can re-sell it (maybe at a small discount), and have very few returns, it shouldn't be a major problem. > The eternal questions of business. I wonder whether any other > FIR units have a money back guarantee? The units are guaranteed > to produce the FIR rays as advertised, that is part of the > manufactures defect return policy (by the way good for 1 year). Thats probably good enough - as long as the manufacturer is around long enough - how old is this company? > Question, Would returning a unit because it did not cure a > condition be good enough grounds for the return? Of course not. The only valid reason for returning it would be if it did not perform as advertised. I have purchased things that the seller claimed on the phone or on theri website was top-wuality, only to find it is a piece of crap when I got it, and then I find out that the salesman lied about their return policy. I do not expect something for nothing, nor do I expect unreasonable guarantees - I just want things to work as advertised, and I think you will agree, most things do NOT work this way in this world. I am probably gonna take a chance on one based on your word, with no promise of a guarantee. I just want something that provides a reasonable exposure to FIR waves at an economical price, and it sounds like this one is the ticket. The only reaosn I'd be upset is if I found out it didn't really produce FIR waves, or the lamps broke all the time, or the wall material started breaking down after 3 months of heavy use. Is this thing designed for moderate to heavy use? Like, an hour or more daily? Thanks Dr. Ben-ph. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 1, 2002 Report Share Posted August 1, 2002 Sorry Kallie, When we spoke about this earlier, I did not realize that this is what you meant but charging a 10% return fee is not strictly a money-back guarantee. It is rent-to-own option and should be stated as such. If one is completely confident in their product, one should not feel worried about offering a complete money back guarantee. As you have stated, you have a great product and only 1 returned in 5 years, I think you would have probably sold a few more with a strictly 100% money back guarantee, which would have paid for itself. Kallie, sweet lady, I considered emailing you privately on this but thought other people on the list would also benefit from the honesty and openness of our discussion, not to mention the possible business benefits of it. Ken Gullan Institute for Research Integration (IRI) IRI is a 501C(3) non-profit corporation established to help children with developmental difficulties. RE: FIR guarantee > > > > Date: Thu, 01 Aug 2002 12:05:05 -0500 > > > > > > I sold 25 units before I learned that all sales were final. > > Everything that I sell in my store has always had a money > > back guarantee. I only recently found out about the " sales > > are final " aspect. As a good business man I would probably > > make some kind of restitution as I only carry products that I > > believe in and use myself. This it the first product without > > a money back guarantee. Now a question to myself, do I > > continue to sell it or stop offering it? > > There is a third choice. If you believe in it so strongly, and really have > sold as many as you say with no complaints (contrarily, everyone raves about > it), then you could simply offer the money back guarantee yourself - with > the stipulation that it be complete and in in like-new condition when > returned. As long as you can re-sell it (maybe at a small discount), and > have very few returns, it shouldn't be a major problem. > > > The eternal questions of business. I wonder whether any other > > FIR units have a money back guarantee? The units are guaranteed > > to produce the FIR rays as advertised, that is part of the > > manufactures defect return policy (by the way good for 1 year). > > Thats probably good enough - as long as the manufacturer is around long > enough - how old is this company? > > > Question, Would returning a unit because it did not cure a > > condition be good enough grounds for the return? > > Of course not. The only valid reason for returning it would be if it did > not perform as advertised. I have purchased things that the seller claimed > on the phone or on theri website was top-wuality, only to find it is a piece > of crap when I got it, and then I find out that the salesman lied about > their return policy. > > I do not expect something for nothing, nor do I expect unreasonable > guarantees - I just want things to work as advertised, and I think you will > agree, most things do NOT work this way in this world. > > I am probably gonna take a chance on one based on your word, with no promise > of a guarantee. I just want something that provides a reasonable exposure > to FIR waves at an economical price, and it sounds like this one is the > ticket. The only reaosn I'd be upset is if I found out it didn't really > produce FIR waves, or the lamps broke all the time, or the wall material > started breaking down after 3 months of heavy use. > > Is this thing designed for moderate to heavy use? Like, an hour or more > daily? > > Thanks Dr. Ben-ph. > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 1, 2002 Report Share Posted August 1, 2002 Ken, your argument glosses over the rather obvious fact that a rent to own option is FAIR. Do you really think that you should get to use something for a period of time for nothing? The video rental business would go bankrupt over night. :-) Not an entirely logical analogy, but you get the point. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 1, 2002 Report Share Posted August 1, 2002 Hi Ken I appreciate your comments. It is not a rent-to-own plan and there is some cost involved I agree. If you purchased a $600 CND single, you would be refunded $540. It would then be a cost of $10 a month if you average it out. With rent-to-own, you would be making payments of $58 per month. This is a company policy and I can sure take it up with the company. However, I do not make policy and I can make suggestions. I thought about this myself and I really think it is not a bad plan to try something out for six months. However, I think it would be fair to have a total refund in 30 days and the same plan as now for the six months. The only problem is that sending it back in 30-days does not give your body time to return to balance. I don't think there is any company that gives a 6 month satisfaction guarantee at all and not one that gives a complete refund. If there is, I would like to know about it. I have not discussed at length the present policy with the company as I was satisfied with it and felt it was more than fair. I am not sure that I agree with you that I would have sold that many more if it was a complete refund. And I guess I wouldn't know unless it was given a trial. Blessings Kallie 4optimallife@... http://www.4optimallife.com Magnetic Sleep Pads, Zappers, Ionizing- Alkalizing Water Filters, Rebounders, Energy Therapies, RE: FIR guarantee > > > > Date: Thu, 01 Aug 2002 12:05:05 -0500 > > > > > > I sold 25 units before I learned that all sales were final. > > Everything that I sell in my store has always had a money > > back guarantee. I only recently found out about the " sales > > are final " aspect. As a good business man I would probably > > make some kind of restitution as I only carry products that I > > believe in and use myself. This it the first product without > > a money back guarantee. Now a question to myself, do I > > continue to sell it or stop offering it? > > There is a third choice. If you believe in it so strongly, and really have > sold as many as you say with no complaints (contrarily, everyone raves about > it), then you could simply offer the money back guarantee yourself - with > the stipulation that it be complete and in in like-new condition when > returned. As long as you can re-sell it (maybe at a small discount), and > have very few returns, it shouldn't be a major problem. > > > The eternal questions of business. I wonder whether any other > > FIR units have a money back guarantee? The units are guaranteed > > to produce the FIR rays as advertised, that is part of the > > manufactures defect return policy (by the way good for 1 year). > > Thats probably good enough - as long as the manufacturer is around long > enough - how old is this company? > > > Question, Would returning a unit because it did not cure a > > condition be good enough grounds for the return? > > Of course not. The only valid reason for returning it would be if it did > not perform as advertised. I have purchased things that the seller claimed > on the phone or on theri website was top-wuality, only to find it is a piece > of crap when I got it, and then I find out that the salesman lied about > their return policy. > > I do not expect something for nothing, nor do I expect unreasonable > guarantees - I just want things to work as advertised, and I think you will > agree, most things do NOT work this way in this world. > > I am probably gonna take a chance on one based on your word, with no promise > of a guarantee. I just want something that provides a reasonable exposure > to FIR waves at an economical price, and it sounds like this one is the > ticket. The only reaosn I'd be upset is if I found out it didn't really > produce FIR waves, or the lamps broke all the time, or the wall material > started breaking down after 3 months of heavy use. > > Is this thing designed for moderate to heavy use? Like, an hour or more > daily? > > Thanks Dr. Ben-ph. > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 1, 2002 Report Share Posted August 1, 2002 OK, sorry, then it is a hybrid of a rent-to-own and a money back but it is not a money back. I can understand the logic and the costs involved but it is your company that insists on people trying it for at least 4 months before one can return it. For whatever reasons, the company insists on one keeping it for at least 4 months, therefore, if they want to call it a money back, then give ALL the money back, otherwise say something like " for only $15 per month............... " , etc, etc. I am getting rather picky here but, being a businessman, I really want businesses to have complete integrity in everything we say and do so that fingers can no longer be pointed at us as being " crooks " . We can then stand up and avoid all the finger pointing when an isolated case like Enron, etc. does arise. Ken Gullan Institute for Research Integration (IRI) IRI is a 501C(3) non-profit corporation established to help children with developmental difficulties. RE: FIR guarantee > > > > > > > Date: Thu, 01 Aug 2002 12:05:05 -0500 > > > > > > > > > I sold 25 units before I learned that all sales were final. > > > Everything that I sell in my store has always had a money > > > back guarantee. I only recently found out about the " sales > > > are final " aspect. As a good business man I would probably > > > make some kind of restitution as I only carry products that I > > > believe in and use myself. This it the first product without > > > a money back guarantee. Now a question to myself, do I > > > continue to sell it or stop offering it? > > > > There is a third choice. If you believe in it so strongly, and really > have > > sold as many as you say with no complaints (contrarily, everyone raves > about > > it), then you could simply offer the money back guarantee yourself - > with > > the stipulation that it be complete and in in like-new condition when > > returned. As long as you can re-sell it (maybe at a small discount), > and > > have very few returns, it shouldn't be a major problem. > > > > > The eternal questions of business. I wonder whether any other > > > FIR units have a money back guarantee? The units are guaranteed > > > to produce the FIR rays as advertised, that is part of the > > > manufactures defect return policy (by the way good for 1 year). > > > > Thats probably good enough - as long as the manufacturer is around long > > enough - how old is this company? > > > > > Question, Would returning a unit because it did not cure a > > > condition be good enough grounds for the return? > > > > Of course not. The only valid reason for returning it would be if it > did > > not perform as advertised. I have purchased things that the seller > claimed > > on the phone or on theri website was top-wuality, only to find it is a > piece > > of crap when I got it, and then I find out that the salesman lied about > > their return policy. > > > > I do not expect something for nothing, nor do I expect unreasonable > > guarantees - I just want things to work as advertised, and I think you > will > > agree, most things do NOT work this way in this world. > > > > I am probably gonna take a chance on one based on your word, with no > promise > > of a guarantee. I just want something that provides a reasonable > exposure > > to FIR waves at an economical price, and it sounds like this one is the > > ticket. The only reaosn I'd be upset is if I found out it didn't really > > produce FIR waves, or the lamps broke all the time, or the wall material > > started breaking down after 3 months of heavy use. > > > > Is this thing designed for moderate to heavy use? Like, an hour or more > > daily? > > > > Thanks Dr. Ben-ph. > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 1, 2002 Report Share Posted August 1, 2002 I agree rent-to-own is completely FAIR if everything is spelled out up front. Nothing is FAIR if one calls it one thing and then does another. I have no problem with any business arrangement as long as 2 fully informed parties agree but don't say " money back " when one means " 90% of your money back " . Oh boy, I just realized that it may be my mistake, they don't say how much " money back " :-) Maybe they should say " some money back " :-) I am a true capitalist but an honest one and get really annoyed if anyone gives business people a bad name, Ken Gullan Institute for Research Integration (IRI) IRI is a 501C(3) non-profit corporation established to help children with developmental difficulties. Re: RE: FIR guarantee > Ken, your argument glosses over the rather obvious fact that a rent to own > option is FAIR. > Do you really think that you should get to use something for a period of > time for nothing? > The video rental business would go bankrupt over night. :-) Not an > entirely logical analogy, but you get the point. > > > > OxyPLUS is an unmoderated e-ring dealing with oxidative therapies, and other alternative self-help subjects. > > THERE IS NO MEDICAL ADVICE HERE! > > This list is the 1st Amendment in action. The things you will find here are for information and research purposes only. We are people sharing information we believe in. If you act on ideas found here, you do so at your own risk. Self-help requires intelligence, common sense, and the ability to take responsibility for your own actions. By joining the list you agree to hold yourself FULLY responsible FOR yourself. Do not use any ideas found here without consulting a medical professional, unless you are a researcher or health care provider. > > You can unsubscribe via e-mail by sending A NEW e-mail to the following address - NOT TO THE OXYPLUS LIST! - > DO NOT USE REPLY BUTTON & DO NOT PUT THIS IN THE SUBJECT LINE or BODY of the message! : > > oxyplus-unsubscribeegroups > > oxyplus-normalonelist - switch your subscription to normal mode. > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 2, 2002 Report Share Posted August 2, 2002 Re: RE: FIR guarantee > OK, sorry, then it is a hybrid of a rent-to-own and a money back but it is > not a money back. I can understand the logic and the costs involved but it > is your company that insists on people trying it for at least 4 months > before one can return it. For whatever reasons, the company insists on one > keeping it for at least 4 months, therefore, if they want to call it a money > back, then give ALL the money back, otherwise say something like " for only > $15 per month............... " , etc, etc. I am getting rather picky here > but, being a businessman, I really want businesses to have complete > integrity in everything we say and do so that fingers can no longer be > pointed at us as being " crooks " . We can then stand up and avoid all the > finger pointing when an isolated case like Enron, etc. does arise. > Ken Gullan Ken, Many businesses say " money back guarantee minus a restocking fee. " This is probably fair, since the company has to go through extra labor to take back the merchandise. However, I agree that this should be said up front. Regarding MagnetiCo, I think it's a credit to the company that they want their customers to experience the benefits for a fair amount of time. Best, Nina Quote Link to comment Share on other sites More sharing options...
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