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Docs,

I had occasion to review a bill from a clinic and wanted to let everyone know of something that could present a problem. When you itemize a bill for patients, don't have 2 columns reading:

Insurance.......Time of Service.

I think it might be better if you call it 'delayed payment' or 'current charges' rather than 'insurance'.

It's ok to leave the Time of Service as a category.

Also, if you're offering patients an option to receive a discount, do it for 'financial hardship' or 'TOS'. If it's financial hardship that drives a lower price, have them sign a hardship waiver. Keep that in the file as proof to justify a discounted fee.

This isn't a rule, just something I think may save you lots of headaches if an insurance company files agains you for 'dual fees' or fraudulent billing.

Minga Guerrero DC

abowoman@...

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