Re: Back off

[Guest guest]

Madusa:

Would you pay for shipping to and from a "fixer" who was neutral?

Bruce:

Would you supply parts to fix your machine free of charge to a neutral?

Who out there is smart enough to be the neutral and how much per hour

do you want to work with Madusa and Stenulson to solve this problem?

How many of you on the group will cough up $10 each to see this ----

disappear from you sight and your mind?

I'm in at $10. Who else?

I need Madusa, Stenulson and a neutral familiar with Stenulson's

machine to step up and then we take up a collection. If I would have

been on the inside of Stenulson's machine, I would fix it but I have

not.

However, I would think that the neutral should report back if Madusa

has been "reaching" or if Stenulson has been "short", i.e., where does

the problem really lie.. This would appear to be a lot about nothing

and it is sure time consuming on all of us.

Harvey in Houston

ozyt wrote:

Ditch the apology.

I think people should be able to

voice their concerns about a product on this list. Anyone who is

commercially selling a product should be able to withstand some

scrutiny and a few potshots at the quality of their goods. If they

can't then all your lovely words and any third party endorsements are

useless.

If a product or vendor can't

overcome a few words of criticism from a member of this list who

legitimately bought and paid for it in order to get well - then what

hope does it/he have of withstanding an all out assault by a government

entity?

Thank you to the person who shared

their views with us. You have done us a service.

/Loreta Serafini

-----

Original Message -----

From:

Alvin Rose

To:

Rife

Sent:

Thursday, September 24, 2009 2:59 PM

Subject:

Re: My experiences with emem machine

Hi Medusa569

I think you are doing a great injustice to Bruce Stenulson

He has an excellent reputation as an electronics technical

person..I am into electronice and have followed his technical

abilities for a long time..I have never heard a person say

anything

about him unless it was good..You can not easily repair the

EMEM unit

yourself and do it right..I think you are easily offended but

you should

apoligize and let him correct the problem for you..He appears

to be very reasonable and offered to rectify the problem for

you..

No one is perfect ...not even you..

best regards

A.R

-----

Original Message -----

From:

krashof02aol

To:

Rife

Sent:

Tuesday, September 22, 2009 11:54 PM

Subject:

Re: My experiences with emem machine

My view is that "the Reader" shouldn't be reading about

this. Mr. Stenulson has presented reasonable business practice

responses, you have failed to take him up on it (try that with a new

car), you then publicly criticize his design and reputation. Until you

nail down the simple details of sending the unit back, it is

unreasonable for you to come out and tarnish him this way. As we know,

you never get all the mud off.

Shit happens. You want him to take care of it your way, and

then when you don't bother to get all the facts, you tar and feather

him in public, potentially damaging his business. I don't know why you

think the case you have made is one that is acceptable. It is not usual

to demand taking care of warranty issues by yourself. I've never heard

of such a thing, actually.

It is my view that you need to do as he suggests, and

apologize.

In a message dated 9/22/2009 4:46:46 P.M. Pacific Daylight

Time, medusa569verizon (DOT) net writes:

I am sure there will be views on both sides of the fence and

each reader

will decide for themselves. If expecting some type of warranty with a

considerable purchase is unreasonable, then I am an unreasonable

person.

With that being said I would still feel bad if someone else followed in

my wake and has a similar experience I have had honorable dealings with

Resonant Rife, True Rife, and some non rife electro medical devices. To

date this and been my only personal disappointment and also a friend of

mine had unfortunate dealings with Zephyr Technology ( Bruce Forrester).

krashof02aol wrote:

>

>

> Weighing in objectively, I would take Bruce's side and say that

Medusa

> is unreasonable. And refuses to understand that. Nothing personal,

but

> if I was the consumer advocate, based on what has been written,

she loses.

------------------------------------

[Guest guest]

Medusa:

If Stenulson was at fault, you gave him a huge "out" in placing his

machine in the hands of a repair person who he has not sanctioned as,

any failure in the future, may be the fault of the machine or the

"unqualified" repair person who has previously worked on the machine.

You now have a very gray area for any future failure because:

If the machine should crap out again, the ideas will arise of, "what

parts were installed by your service tech" and how were they

installed?".

That's why I wanted a neutral with Stenulson furnishing "certified"

parts.

You now have yourself on an island as you now must go elsewhere to get

parts or have someone who owns an identical machine order your parts

from Stenulson.. However, Stenulson will not be used to owners

ordering parts and fixing his machines themselves so he will

immediately wonder "to whom are the parts going?"

The best you can hope for is that all parts in the machine are now

bullet proof and will never need to be replaced.

I sell Husqvarna sewing machines. Repair done by anyone is suspect by

me as one does not have to be a rocket scientist to be authorized and

certified by Viking to repair their sewing machines. This is not

true of Stenulson's product as it is a very limited production and

should have a few custom parts that you can't get off the shelf and

many others that you can.

In the future, when you paint yourself into a corner like this, do not

sit down until you get stuck. Instead:

1. Send the supplier a detailed list of symptoms

2. Ask supplier for what he expects you to do and what he will do and

what he will charge you to solve your problem. A concluding remark

of, "Tell me what you think is fair to solve this problem". This puts

the ball fairly in the supplier's court.

Once you have "problem" defined and "cost to solve problem" defined,

only then are you ready to go to "group" to yell "foul". You will have

your "going" e-mail and his "coming" e-mail response as evidence to

plead the "foul".

Otherwise you are left with a "he said", "she said" situation where you

are not known and Stenulson is well known.

You are crying "foul" and Stenulson does not usually "foul" so you get

to be high profile fast.

However, Medusa, there is a silver lining to all of this.

has a temporary reprieve as you are now the guy that some "love

to hate".

I would recommend you suck it up and look to the future to report back

to the group that your brand spanking "fixed" Stenulson machine is

working flawlessly or that it is a piece of ---- and has become a

bollard in your driveway to keep the teenagers from driving on your

lawn.

If you do not see any humor in this, you are definitely too close to

your problem.

We all (myself included) will walk off and leave our flock of 90 to

look for the one that is missing when we should concentrate on the 90

that are present and hire a good "sheep dog" to look for the one that

is missing.

Harvey in Houston

medusa569@... wrote:

Harvey:

I really appreciate your very kind and unusual stance to bring a fair

resolution tho this situation. First I will say..please not Mr.

Stenulson's silence to your first posting...very telling.

Secondly I'll save you your money and let you know that my machine is

fixed. I mention this in one of my posting. It was not fixed by Mr.

..

[Guest guest]

Sounds like its just a big " make him wrong " thing.SheeshDr. Jutkowitz    www.ADVBIOSTRUCTURALCORR.com

Institute for Advanced BioStructural Correction™340 Fairmount Terrace, Fairfield, CT 06825    www.advbiostructuralcorr.com " Never doubt that the work of a small group of thoughtful committed citizens can change the world. Indeed it is the only thing that ever has. " Margaret Mead

Advanced BioStructural Correction™ - we are changing the face of healthcare in the world for the better.

 

Harvey:

I am familiar with the protocol generally involved with warranties but

since there was no warranty here that became a moot point for me. My

interest was 1) getting the machine working 2) trying to avoid Bruce

profiting by one more cent considering the circumstances. The Stenulson

unit I have has no magic custom or unusual parts..all standard of the

rack stuff.He would have no need to wonder where his parts are going

because anyone could get them at a number of locally situated

electronics stores. The only magnanimous thing about the machine is in

his salesmanships. But since you have given food for thought for future

Buyers, Bruce has a chance again to outline his warranty situation on

his homepage so it is crystal clear for future potentials *before* the

buy. My machine is working fine now. I know what the problem was and it

has been improved. I will be curious to see now how long it lasts. As

for the epoxied part I will discard that and at some point in the future

rebuild that because as it turns out that section, although I have not

used it, would be problematic for most future novies.

The next time i " m in Bedford I'll give you a look up.

medusa

Harvey Metzler wrote:

>

>

> Medusa:

>

> If Stenulson was at fault, you gave him a huge " out " in placing his

> machine in the hands of a repair person who he has not sanctioned as,

> any failure in the future, may be the fault of the machine or the

> " unqualified " repair person who has previously worked on the machine.

> You now have a very gray area for any future failure because:

<snip>