[yg-alerts] Update: Some Groups Members not receiving messages

[Guest guest]

From February 28 about 2:30 p.m. (Pacific time) until March 1 about11:15 a.m. (Pacific time) (http://www.timeandd ate.com/worldclo ck/),some members of some groups were not receiving email. Some members ofsome of these groups were able to see the posts on their group archiveon the Web, but were not receiving them via email. Groups maildelivery is back to normal as of about 11:15 a.m. (Pacific time). Wenow have more information about what caused this.While we were working on an improvement to our email delivery systems,email delivery was inadvertently suspended for some members of somegroups. This problem did not affect all Groups users. Unfortunately,while messages posted to affected groups during this time were savedto group archives, the messages cannot now be delivered via

email. Ifyour group's archives are open to your members (moreinfo about Archive settings: http://help. / help/us/groups/ messages/ messages- 16.html), your members can access the undelivered messages via the Web. If your group's archives are not open to your members, you may want to suggest that your members resend any messages they had sent between yesterday afternoon and this morning, if they want to ensure that all members of the group receive them.Yesterday's work was part of our ongoing efforts to improve theperformance of and was not supposed to involve anydowntime for users. The delivery glitch was the result of human error,and because it only affected some members of some groups,

it delayedboth our awareness of the problem and our efforts to resolve it. Wesincerely regret the inconvenience it may have caused.The Team