Guest guest Posted July 30, 2012 Report Share Posted July 30, 2012 dear Pete, dear Group-members I have no success installing my pendant eeg usb unit with my new laptop (windows 7). I habe no Idea if the driver is already installed (according to the manual instructions), the fact is, that the unit does not connect on any COM-port I select. With my old Windows XP PC there was no problem, is there some help from anybody? thanks in advance! marie Michel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 30, 2012 Report Share Posted July 30, 2012 marie,You don't select the COM port; Windows does. If you plug in the Pendant USB cable, windows should recognize that it has been plugged in and process it.Start by downloading the driver from pocket-neurobics.com. Click the Driver tab and click the Self-Extracting File link to download to your computer. When you have downloaded the pnWirelessDongleDriver file, RIGHT-click it and choose Run as Administrator. That will install the driver software.Plug in the USB cable and Windows should start installing. It may tell you the device was not properly installed, and you will be able to tell it to reinstall as recommended (if you are connected to the internet.) The Pendant will be installed. You can find the COM port Windows has assigned by looking in Device Manager in the area for Ports.Pete-- Van Deusenpvdtlc@... http://www.brain-trainer.comUSA 678 224 5895BR 47 3346 6235The Learning Curve, Inc. On Mon, Jul 30, 2012 at 7:43 AM, annamariemichel <lernfux@...> wrote: dear Pete, dear Group-members I have no success installing my pendant eeg usb unit with my new laptop (windows 7). I habe no Idea if the driver is already installed (according to the manual instructions), the fact is, that the unit does not connect on any COM-port I select. With my old Windows XP PC there was no problem, is there some help from anybody? thanks in advance! marie Michel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted July 31, 2012 Report Share Posted July 31, 2012 thank you Pete, my mistake was, that I forgot to allow Windows to download and install the driver by itself, now it works fine! I am so grateful for your help! warm regards > > > ** > > > > > > dear Pete, dear Group-members > > I have no success installing my pendant eeg usb unit with my new laptop > > (windows 7). I habe no Idea if the driver is already installed (according > > to the manual instructions), the fact is, that the unit does not connect on > > any COM-port I select. > > With my old Windows XP PC there was no problem, is there some help from > > anybody? > > thanks in advance! > > marie Michel > > > > > > > Quote Link to comment Share on other sites More sharing options...
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