Guest guest Posted January 5, 2012 Report Share Posted January 5, 2012 Mike,If you bought it from brain-trainer.com, let me know and we can get online and see what we can figure out. If you want to contact them directly for service in the US contact Ariane@.... She can decide if you should send it back or not and give you the address. Pete-- Van Deusenpvdtlc@...http://www.brain-trainer.comUSA 305 433 3160BR 47 3346 6235 The Learning Curve, Inc. On Thu, Jan 5, 2012 at 6:52 PM, MICHAEL <mpsych44m@...> wrote: Hello Pete and Listmates, Either my headband or my Pendant or both are not working, I think. At the outset when trying to train,as the software (either Itallis or TlC) calibrates, HEG values/ratios start out extremely high (over 250 which is unusual as the values are typically much lower in the double digit range). After the signal ( horn toot)that feedback is to begin, the values/ratios freeze. Any ideas as to what's happening? I have intended to get in touch with Pocket Neurobics but there ar no phone numbers or email address in their manual or on their site. Any help is appreciated. Thanks, Mike Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2012 Report Share Posted January 6, 2012 Yes Pete, I did buy the unit from you about a year ago. I'd like to consult with you on this first. I appreciate your willingness to help. How shall we do this? Mike > > > ** > > > > > > Hello Pete and Listmates, > > > > Either my headband or my Pendant or both are not working, I think. > > At the outset when trying to train,as the software (either Itallis or TlC) > > calibrates, HEG values/ratios start out extremely high (over 250 which is > > unusual as the values are typically much lower in the double digit range). > > After the signal ( horn toot)that feedback is to begin, the values/ratios > > freeze. > > > > Any ideas as to what's happening? > > > > I have intended to get in touch with Pocket Neurobics but there ar no > > phone numbers or email address in their manual or on their site. > > > > Any help is appreciated. > > > > Thanks, > > > > Mike > > > > > > > Quote Link to comment Share on other sites More sharing options...
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