Re: HOLY HOLY COW

March 27, 2006

In a message dated 3/27/2006 12:48:17 P.M. Eastern Standard Time,

catholicmomof3@... writes:

If you got this far in reading-you

are as insane as I am. Thanks for listening.

ROTFL@Patti

Janet, mom to Brittany CVID age 15

March 27, 2006

I must be as insane as you are then becuase I read every inch of it and had to

laugh at the letter you wrote to the docs office. It looks like I will be

finding a new doc again because I can't seem to get ahold of the one that I have

had the past few months. I have made several phone calls and to no avail.

Cassie

Pattie Curran <catholicmomof3@...> wrote:

Sooooo.. Does anyone out there have a life like mine? We have paid every

medical bill that has come in this year with our Flex spending $$. So

after dealing with the bloody idiots at the eye doctor, life is back to

being good-well, I say that not knowing if we will actually be covered when

we walk into the doctor this afternoon and I have yet to call back to

clarify because .well..we HOMESCHOOL .was going to do that at lunch.

The mail came and GUESS what I am dealing with now? The same bloody

doctor's office from last week that sent a bill without a date of

service.took me 2 hours to verify because of not having the actual date of

service. Sent them the $95 payment as soon as it was verified. So today I

get a freaking collection notice from their collection agency for $16.20.

So I call and they say, " Oh, that balance is zero, it should never have been

sent here, just throw it away, I don't know why we send you a collection

notice. " There is NO date of service or reference to WHO the patient was,

and I have NEVER received a bill from these people for $16.20. I paid the

one for $95 that we got last week but have never seen a $16.20 bill.

SO I call the office and the lady who does this doesn't work on Mondays

(remember that from last Monday?) So I go through the entire menu (long and

drawn out automated pres 5, no 6 now 7 and if you want to speak to a

real-live person you have to pres 1,500 more numbers) So this lady pulls up

's account-ZERO balance ph's account: No one has put in our $95

payment into the computer yet... but she can't see where we had a bill for

$16.20 EVER. our balance is 103 something now (each week we only pay $2.12

per shot) Haven't seen a bill for the other$8 we owe.

I let this lady know that MS XXXX never called me back last week and I left

TWO messages for her. I tell her that I want to verify that NOTHING has

been sent to collections because the collections folks say that we owe ZERO,

but if we OWE ZERO, WHY THE HECK do I have a collection notice in my

mailbox for $16.20???

I honestly feel like sending them a bill for my hourly fee of oh-- $50 an

hour to work this crap out.

I am definitely going to have a scrapbooking spree this afternoon at

www.enchantedcottagenc.com <http://www.enchantedcottagenc.com/> it isn't

too far from the eye doctor and I don't drink enough. so I splurge on

scrapbook crap. That I never have time to use because I am on the phone

working our insurance and billing crap when I am not homeschooling or at the

doctor. Boys are at recess now and I have calmed down enough that I can

call to see if our insurance is a go for the appointment this afternoon.

I did write a thank you to the ped-it said, " We want to thank you ALL for

never having screwed anything up in the almost 6 years we have been coming

to your office. After spending so much time working our billing/insurance

problems for other offices, we wanted to thank you-you are the ONLY office

we deal with who is PERFECT! " Signed it " The Curran Family " They know me

and my sick sense of humor and will laugh--- normally I wouldn't write

screwed up in a " formal " note-but seriously-THAT is exactly how I felt. I

read it to hubby and he laughed.

AND. I am going to make up cards and have a raffle at the end of the year.

When we go into the doctor from now on, I am going to give them a card to

put their name on and tell them, " If you get the claim for this visit 100%

correct and I don't have to clear up any problems or issues, your name will

be added to a drawing at the end f the year to win $150. "

Seriously-it would SOOOOOO be worth it. If you got this far in reading-you

are as insane as I am. Thanks for listening.

Peace Be With You,

Pattie

Don't let your past dictate who you are now, but let it be a part of who you

will become.

March 27, 2006

Apparently I'm as insane as you Patti - not only did I get that far, I

laughed and could relate.

Dayna

Re: HOLY HOLY COW

In a message dated 3/27/2006 12:48:17 P.M. Eastern Standard Time,

catholicmomof3@... writes:

If you got this far in reading-you

are as insane as I am. Thanks for listening.

ROTFL@Patti

Janet, mom to Brittany CVID age 15

March 27, 2006

I am going to have a second card (first one is a $150 raffle for getting it

right) the second card is going to list my hourly fee if they get it wrong

and I have to work to get it straightened out.

Called the insurance and the eye doc still had yet to remove 's

authorization-if they don't remove it, then he will not be covered when we

bring him in June. June makes one year since he last saw them... is

going early b/c his vision has changed.

Wish me luck. I have the authorization numbers written down and will make

sure they use the proper ones when they file-well, I will try to make sure

they use the proper ones. it remains to be seen if they do or not.

Got a bill from the ped.all correct and I called to give them the flex

spending number and it was taken care of immediately. What a joy, what a

joy.

Peace Be With You,

Pattie

Don't let your past dictate who you are now, but let it be a part of who you

will become.

_____

March 27, 2006

I feel your pain with the medical bills. My son has 2 insurances and I

still find myself barely scraping up the money for the copays and

deductibles!

HOLY HOLY COW

Date: Mon, 27 Mar 2006 12:43:53 -0500

Sooooo.. Does anyone out there have a life like mine? We have paid

every

medical bill that has come in this year with our Flex spending $$.

So

after dealing with the bloody idiots at the eye doctor, life is back

to

being good-well, I say that not knowing if we will actually be

covered when

we walk into the doctor this afternoon and I have yet to call back to

clarify because .well..we HOMESCHOOL .was going to do that at lunch.

The mail came and GUESS what I am dealing with now? The same bloody

doctor's office from last week that sent a bill without a date of

service.took me 2 hours to verify because of not having the actual

date of

service. Sent them the $95 payment as soon as it was verified. So

today I

get a freaking collection notice from their collection agency for

$16.20.

So I call and they say, " Oh, that balance is zero, it should never

have been

sent here, just throw it away, I don't know why we send you a

collection

notice. " There is NO date of service or reference to WHO the patient

was,

and I have NEVER received a bill from these people for $16.20. I

paid the

one for $95 that we got last week but have never seen a $16.20 bill.

SO I call the office and the lady who does this doesn't work on

Mondays

(remember that from last Monday?) So I go through the entire menu

(long and

drawn out automated pres 5, no 6 now 7 and if you want to speak to a

real-live person you have to pres 1,500 more numbers) So this lady

pulls up

's account-ZERO balance ph's account: No one has put in our

$95

payment into the computer yet... but she can't see where we had a

bill for

$16.20 EVER. our balance is 103 something now (each week we only pay

$2.12

per shot) Haven't seen a bill for the other$8 we owe.

I let this lady know that MS XXXX never called me back last week and

I left

TWO messages for her. I tell her that I want to verify that NOTHING

has

been sent to collections because the collections folks say that we

owe ZERO,

but if we OWE ZERO, WHY THE HECK do I have a collection notice in

my

mailbox for $16.20???

I honestly feel like sending them a bill for my hourly fee of oh--

$50 an

hour to work this crap out.

I am definitely going to have a scrapbooking spree this afternoon at

www.enchantedcottagenc.com <http://www.enchantedcottagenc.com/> it

isn't

too far from the eye doctor and I don't drink enough. so I splurge on

scrapbook crap. That I never have time to use because I am on the

phone

working our insurance and billing crap when I am not homeschooling or

at the

doctor. Boys are at recess now and I have calmed down enough that I

can

call to see if our insurance is a go for the appointment this

afternoon.

I did write a thank you to the ped-it said, " We want to thank you ALL

for

never having screwed anything up in the almost 6 years we have been

coming

to your office. After spending so much time working our

billing/insurance

problems for other offices, we wanted to thank you-you are the ONLY

office

we deal with who is PERFECT! " Signed it " The Curran Family " They

know me

and my sick sense of humor and will laugh--- normally I wouldn't

write

screwed up in a " formal " note-but seriously-THAT is exactly how I

felt. I

read it to hubby and he laughed.

AND. I am going to make up cards and have a raffle at the end of the

year.

When we go into the doctor from now on, I am going to give them a

card to

put their name on and tell them, " If you get the claim for this visit

100%

correct and I don't have to clear up any problems or issues, your

name will

be added to a drawing at the end f the year to win $150. "

Seriously-it would SOOOOOO be worth it. If you got this far in

reading-you

are as insane as I am. Thanks for listening.

Peace Be With You,

Pattie

Don't let your past dictate who you are now, but let it be a part of

who you

will become.

March 27, 2006

If you got this far in reading-you

> are as insane as I am. Thanks for listening.

Patti,

I am that insane because I kept reading and laughing because I am

doing the same thing right now with Ana's allergist. He is in

network at his office that is an hour and a half from here, but out

of network for the office which is five minutes from here. So I

asked for a referal, which the doctor sent. She sends it to a local

company who manages our network, they approve/deny it and send it to

the insurance company. Well, that is how it is supposed to work,

but the insurance company never has gotten it because the local

people don't think we need it for this doc, he is in network, if I

want to drive the extra hour and a half, versus five minutes. They

just keep failing to look at the location of the doctor on the

referal, and to top it all off, this local company will not speak

directly to clients/patients. They will only deal with the doctors

or insurance people. So I get to harass them to harass the local

people, all who play phone tag and go around and around and

around.....

Ana 14 mo

March 27, 2006

Patty and everyone else dealing with insurance or doctor's office's

problems. I know you use the telephone to deal with these people but

don't forget to keep good written records of who you talked with, when,

and what exactly they promised to do. If they don't follow through,

mail the company president (doctor, office manager, etc.) a note and let

them know why you are unhappy.

If this is a work related insurance, the work place needs to know that

you are having trouble with the insurance company and will sometimes

intervene on your behalf.

Also, if it gets over your head, call the Insurance Commissioner for

your state and talk with them about filing a complaint.

I agree that the time we spend on insurance would better be spent with

our sick kiddos -- but until there's a better way -- you must stay on

top of the financial end of things. And unfortunately, that's often a

bigger battle than the illness.

Hang in there, Patty, and keep fighting!

In His service,

dale

March 27, 2006

Apparently, map reading is not a prerequisite to working at an insurance

company. I guess they all get to work in their GPS outfitted cars?

Seriously-HOW do THEY survive? Ever wonder? We own stock in one of the

largest manufacturers of GPS systems. So while it is bad for us in the

insurance sense, perhaps it is good for us that they lack the ability to

read maps--- maybe we can make some money to pay those medical bills. Ha

ha ha.

Yes, I have an extremely sick sense of humor.