Guest guest Posted August 7, 2006 Report Share Posted August 7, 2006 Hey everyone, Something cool happened today.... There is this waterpark- Splish Splash- here on Long Island. They have NO passes or wristbands for special needs children. Many people, including myself, have had bad experiences with staff there. Over the summer, many parents were complaining on a local list, saying they wrote letters to the place and to the county executive- and nothing happened. The response was- go later in the day..... So, I made a couple of calls and got ahold of the guy who started the special needs policy at Disney years ago (many of you have taken advantage of this). He now works for the co. that manages SS (and 10 other parks). He read my email, where I quoted several parents and their concerns. I made my first call on Friday- emailed Friday night- and talked to the guy today.... He gets on the phone and tells me that the management company will change the policy- he'll work on it this week- email me a rough draft- and it will be in affect asap. OMG-- I'll tell you guys (cause ya know me)- I wanted to cry. It was exactly what I wanted to hear. He kept saying " it's the right thing to do " . We agreed on everything. They are going to change the policy in ALL of their parks- not just the one on Long Island. With all the fighting and struggling- it was soooo nice to talk to someone who understands and will do what is right for our families. I look forward to seeing this policy started- and hopefully my son will be the first one in line to get a wristband (you know i'll take pictures). It will be so nice to write letters of thanks, instead of complaints for once. To see what parks Palace Entertainment manages: http://www.palaceentertainment.com/ I'll also forward you all the draft and hopefully get feedback. It's hard with about 20 different locations with 20 different sets of problems- and write ONE policy for everyone. But, they are going to try. The least WE can do is help- right? Thanks for letting me share I'm so excited- this will help a lot of our families! NAALI Quote Link to comment Share on other sites More sharing options...
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