Daily digests and missing attachments

[Guest guest]

Sorry Philippa; are very bad at 'help': there is only an only a

web-based 'your questions answered' facility, and if your question is not on

there, tough! But please don't worry about posting 'help messages' on line,

because if one person is having a problem, you can be pretty sure that others

are. And maybe someone else can help sort it out, if I can't.

One of the disadvantages of having a 'daily digest' instead of individual

emails is that the digest only includes a note stating that there were

attachments to this message. You can access the files through the web page,

which is:

Before you can access the messages via the webpage, you need to 'sign on' which

means having a a pass word that you make up for yourself (and keep a note of).

Because is an international web provider, most common passwords have been

taken, but usually a combination of name and random number is acceptable. Once

you have signed on, which takes a few minutes first time, you can check

'remember password?' and you do not have to go through the whole business every

time: just periodically you are asked to verify your details.

Once you have accessed the web page you can access the message and download

the attachments from the web page.

The only way to separate the messages on the digest before replying is to

delete the irrelevant bits yourself.

It is because all this seems quite fiddly that many people prefer to have

individual emails, even though it fills up the in-box much quicker (because of

all the space being taken up by attachments)! Once you can access the web

page, you can experiment with the different settings for yourself. Hope this

helps. Best wishes

Philippa Kemsley wrote:

> How do I get some help with my use of ?

>

> I currently receive the DIGEST everyday which I am happy with but have never

> had any of the attachments included in my mailings. They are just not

> there. Please do not unsuscribe me but any any help as to how to sort this

> out would be gratefully received. Also, if I want to answer to a specific

> message, I do not seem to be able to do this because I hit receive, I just

> reply to the whole Digest not the specific message itself.

>

> If this comes to you , I am sorry to be bothering you, but if my

> queries can be directed to someone, somewhere in the groups, that would

> be great.

>

> Many thanks

>

> Philippa Kemsley

>

>

>