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Re: Some people.... vent

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You are absolutely right Shaye, and most of the

customers do not think a thing about it because they

do pay the higher prices at xyz store and they know it

is a good deal. The problem is that there are to many

people out there not charging enough for their

finished products. The do not take into account

packaging, labor and the time they are working shows

or whatever to sell the product.

--- Shaye <shaye@...> wrote:

> Some people are so frustrating.. There is this one

> older lady that comes to

> the farmers market almost every week. Yesterday she

> comes in my; booth and

> just does nothing but complain about my prices. She

> says she can go

> downtown and get a bigger soap for $3. (mine are

> $4.50). blah blah blah..

> then she see's my basket of travel/sample soaps that

> I have for .50. " OMG I

> charge for that even!!! " The horror of it all!

> Last year she did the same thing.. all summer long.

> Saying she can go to the

> Cornhill fest and get soap for $2 or whatever.. So

> I am thinking.. then go

> get your soap there! And then a few weeks later

> she comes and buys 3!

> soaps from me. I came to the conclusion she is just

> one of those people

> that cant be happy with anything.

> Then my hubby is sitting there... And he starts in

> .. trying to make me

> feel like I am cheating people!!! Last week a gal

> wanted me to make a

> sugar scrub for her hubby.. So I had made some.. I

> hadnt ever done sugar

> scrubs before but its been on my list of things to

> do. So anyway I made

> some.. 10 oz for $8 and a 18 oz and I charged $14.

> She bought the larger

> one.. aftewards he said to me.. she didnt flinch at

> the price???? I said

> no! *sigh* I also told him that I have seen the

> bigger name brands charge

> up to $60 for the same thing... And he was like..

> but this is experimenting

> for you ***SIGH***.

> As you all know.. our cost of doing business are

> going up along with

> everything else... we cant just " give " our product

> away.. Its quality stuf!

> I held my toungue with that lady.. Just continued

> to smile at her untill

> she left...

>

> Thanks for letting me get that out! LOL

> Shaye

>

>

>

>

> [Non-text portions of this message have been

> removed]

>

>

Star

Supplies by Star

www.suppliesbystar.com

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I get so frustrated when people think just because it’s a farmer’s market or

craft show that things should be cheap!!! Do they think we work for

nothing? Our time is just as valuable as the “Big guys”. I love reminding

people that all of my soaps contain shea butter and now the “Big guys” are

getting on the band wagon. You see shea advertised all over the place.

I’ve been using it for years.

My neighbor would much prefer buying her shea products at the store because

she thinks what I use is not real. Excuse me!!!! Scrubs are really pricey.

I did read, on another list, about what is being charged. If I can find it

I’ll post the info.

Keep smiling – LOL

Jeanine

Jeanine's Hummingbird Soap Works

_____

From: [mailto: ]

On Behalf Of Shaye

Sent: Sunday, June 24, 2007 8:00 AM

Subject: Some people.... vent

Some people are so frustrating.-. There is this one older lady that comes to

the farmers market almost every week. Yesterday she comes in my; booth and

just does nothing but complain about my prices. She says she can go

downtown and get a bigger soap for $3. (mine are $4.50). blah blah blah..

then she see's my basket of travel/sample soaps that I have for .50. " OMG I

charge for that even!!! " The horror of it all!

Last year she did the same thing.. all summer long. Saying she can go to the

Cornhill fest and get soap for $2 or whatever.. So I am thinking.. then go

get your soap there! And then a few weeks later she comes and buys 3!

soaps from me. I came to the conclusion she is just one of those people

that cant be happy with anything.

Then my hubby is sitting there... And he starts in .. trying to make me

feel like I am cheating people!!! Last week a gal wanted me to make a

sugar scrub for her hubby.. So I had made some.. I hadnt ever done sugar

scrubs before but its been on my list of things to do. So anyway I made

some.. 10 oz for $8 and a 18 oz and I charged $14. She bought the larger

one.. aftewards he said to me.. she didnt flinch at the price???? I said

no! *sigh* I also told him that I have seen the bigger name brands charge

up to $60 for the same thing... And he was like.. but this is experimenting

for you ***SIGH***.

As you all know.. our cost of doing business are going up along with

everything else... we cant just " give " our product away.. Its quality stuf!

I held my toungue with that lady.. Just continued to smile at her untill

she left...

Thanks for letting me get that out! LOL

Shaye

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Shaye,

I have had people do that before at craft shows and then buy something

(after all that complaining). I just smile and grit my teeth until

they're gone. Not sure I could listen to the same person every weekend

without saying something though. Maybe try and very nicely explain the

differences in soaps on the market and how yours is high quality. My

husband is just the opposite. He constantly makes me feel like I'm not

charging enough for my products but I try and explain to him the

difference in the market depending on where you are. I have learned that

I need to price things high enough right from the start though even if I

feel like I'm new at something (like scrubs) because I'd rather do that

then have to raise it later. I price my 12 oz. scrubs at $15 and was

worried they wouldn't sell but they do. I point out that they sell for

$20 or more at bath and body shops in the mall. Also, alot of the

commercial products out there that advertise how they contain shea

butter usually contain a very small amount. Just enough so that they can

say it's in there. Drives me crazy. There are alot of people that

understand the differences in quality but some that just compare the

price and don't get it. I'd rather the people that " get it " buy my stuff

anyway. :-)

Katy

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Shaye,

I have had people do that before at craft shows and then buy something

(after all that complaining). I just smile and grit my teeth until

they're gone. Not sure I could listen to the same person every weekend

without saying something though. Maybe try and very nicely explain the

differences in soaps on the market and how yours is high quality. My

husband is just the opposite. He constantly makes me feel like I'm not

charging enough for my products but I try and explain to him the

difference in the market depending on where you are. I have learned that

I need to price things high enough right from the start though even if I

feel like I'm new at something (like scrubs) because I'd rather do that

then have to raise it later. I price my 12 oz. scrubs at $15 and was

worried they wouldn't sell but they do. I point out that they sell for

$20 or more at bath and body shops in the mall. Also, alot of the

commercial products out there that advertise how they contain shea

butter usually contain a very small amount. Just enough so that they can

say it's in there. Drives me crazy. There are alot of people that

understand the differences in quality but some that just compare the

price and don't get it. I'd rather the people that " get it " buy my stuff

anyway. :-)

Katy

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> Also, alot of the commercial products out there that advertise how

they contain shea butter usually contain a very small amount. Just

enough so that they can say it's in there. Drives me crazy.

That's one thing that drives me nuts too! I've even thought about

putting something on my site like, " Contains X% Shea Butter per bar. "

Shaye - Try not to let that lady bother you too much. She obviously

likes to be annoying. LOL! I agree with Katy though, just explain

why yours are different & better. She probably will argue with you,

but at least you'll have made your point. As for Fred, tell him to

hush. Hahaha!

Colleen

http://www.countrymeadowcreations.com

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> Also, alot of the commercial products out there that advertise how

they contain shea butter usually contain a very small amount. Just

enough so that they can say it's in there. Drives me crazy.

That's one thing that drives me nuts too! I've even thought about

putting something on my site like, " Contains X% Shea Butter per bar. "

Shaye - Try not to let that lady bother you too much. She obviously

likes to be annoying. LOL! I agree with Katy though, just explain

why yours are different & better. She probably will argue with you,

but at least you'll have made your point. As for Fred, tell him to

hush. Hahaha!

Colleen

http://www.countrymeadowcreations.com

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What YOU use is real. What's sold in the stores often contains so little

shea (or any thing else good) that is might just as well have waved at a

shea nut (or herb, etc.) while traveling down the conveyor belt!

Diane

Jeanine Van Voorhees wrote:

> I get so frustrated when people think just because it’s a farmer’s market or

> craft show that things should be cheap!!! Do they think we work for

> nothing? Our time is just as valuable as the “Big guys”. I love reminding

> people that all of my soaps contain shea butter and now the “Big guys” are

> getting on the band wagon. You see shea advertised all over the place.

> I’ve been using it for years.

>

> My neighbor would much prefer buying her shea products at the store because

> she thinks what I use is not real. Excuse me!!!! Scrubs are really pricey.

> I did read, on another list, about what is being charged. If I can find it

> I’ll post the info.

>

>

>

> Keep smiling – LOL

>

>

>

> Jeanine

>

>

>

>

>

> Jeanine's Hummingbird Soap Works

>

>

>

> _____

>

> From: [mailto: ]

> On Behalf Of Shaye

> Sent: Sunday, June 24, 2007 8:00 AM

>

> Subject: Some people.... vent

>

>

>

> Some people are so frustrating.-. There is this one older lady that comes to

> the farmers market almost every week. Yesterday she comes in my; booth and

> just does nothing but complain about my prices. She says she can go

> downtown and get a bigger soap for $3. (mine are $4.50). blah blah blah..

> then she see's my basket of travel/sample soaps that I have for .50. " OMG I

> charge for that even!!! " The horror of it all!

> Last year she did the same thing.. all summer long. Saying she can go to the

> Cornhill fest and get soap for $2 or whatever.. So I am thinking.. then go

> get your soap there! And then a few weeks later she comes and buys 3!

> soaps from me. I came to the conclusion she is just one of those people

> that cant be happy with anything.

> Then my hubby is sitting there... And he starts in .. trying to make me

> feel like I am cheating people!!! Last week a gal wanted me to make a

> sugar scrub for her hubby.. So I had made some.. I hadnt ever done sugar

> scrubs before but its been on my list of things to do. So anyway I made

> some.. 10 oz for $8 and a 18 oz and I charged $14. She bought the larger

> one.. aftewards he said to me.. she didnt flinch at the price???? I said

> no! *sigh* I also told him that I have seen the bigger name brands charge

> up to $60 for the same thing... And he was like.. but this is experimenting

> for you ***SIGH***.

> As you all know.. our cost of doing business are going up along with

> everything else... we cant just " give " our product away.. Its quality stuf!

> I held my toungue with that lady.. Just continued to smile at her untill

> she left...

>

> Thanks for letting me get that out! LOL

> Shaye

>

>

>

>

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Guest guest

What YOU use is real. What's sold in the stores often contains so little

shea (or any thing else good) that is might just as well have waved at a

shea nut (or herb, etc.) while traveling down the conveyor belt!

Diane

Jeanine Van Voorhees wrote:

> I get so frustrated when people think just because it’s a farmer’s market or

> craft show that things should be cheap!!! Do they think we work for

> nothing? Our time is just as valuable as the “Big guys”. I love reminding

> people that all of my soaps contain shea butter and now the “Big guys” are

> getting on the band wagon. You see shea advertised all over the place.

> I’ve been using it for years.

>

> My neighbor would much prefer buying her shea products at the store because

> she thinks what I use is not real. Excuse me!!!! Scrubs are really pricey.

> I did read, on another list, about what is being charged. If I can find it

> I’ll post the info.

>

>

>

> Keep smiling – LOL

>

>

>

> Jeanine

>

>

>

>

>

> Jeanine's Hummingbird Soap Works

>

>

>

> _____

>

> From: [mailto: ]

> On Behalf Of Shaye

> Sent: Sunday, June 24, 2007 8:00 AM

>

> Subject: Some people.... vent

>

>

>

> Some people are so frustrating.-. There is this one older lady that comes to

> the farmers market almost every week. Yesterday she comes in my; booth and

> just does nothing but complain about my prices. She says she can go

> downtown and get a bigger soap for $3. (mine are $4.50). blah blah blah..

> then she see's my basket of travel/sample soaps that I have for .50. " OMG I

> charge for that even!!! " The horror of it all!

> Last year she did the same thing.. all summer long. Saying she can go to the

> Cornhill fest and get soap for $2 or whatever.. So I am thinking.. then go

> get your soap there! And then a few weeks later she comes and buys 3!

> soaps from me. I came to the conclusion she is just one of those people

> that cant be happy with anything.

> Then my hubby is sitting there... And he starts in .. trying to make me

> feel like I am cheating people!!! Last week a gal wanted me to make a

> sugar scrub for her hubby.. So I had made some.. I hadnt ever done sugar

> scrubs before but its been on my list of things to do. So anyway I made

> some.. 10 oz for $8 and a 18 oz and I charged $14. She bought the larger

> one.. aftewards he said to me.. she didnt flinch at the price???? I said

> no! *sigh* I also told him that I have seen the bigger name brands charge

> up to $60 for the same thing... And he was like.. but this is experimenting

> for you ***SIGH***.

> As you all know.. our cost of doing business are going up along with

> everything else... we cant just " give " our product away.. Its quality stuf!

> I held my toungue with that lady.. Just continued to smile at her untill

> she left...

>

> Thanks for letting me get that out! LOL

> Shaye

>

>

>

>

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In a message dated 6/24/2007 11:34:04 A.M. Eastern Daylight Time,

jlv40@... writes:

I get so frustrated when people think just because it’s a farmer’s market

or

craft show that things should be cheap!!! Do they think we work for

nothing?

Yes, they do. Some think that if it's a cottage business, you're just doing

it to make a few bucks, so that's all you should make. I've often said

they'd change their tunes in a hurry if they made it.

Beth

_www.soapandgarden.com_ (http://www.soapandgarden.com/)

www.saponifier.com

************************************** See what's free at http://www.aol.com.

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In a message dated 6/24/2007 9:52:17 A.M. Eastern Daylight Time,

star@... writes:

You are absolutely right Shaye, and most of the

customers do not think a thing about it because they

do pay the higher prices at xyz store and they know it

is a good deal. The problem is that there are to many

people out there not charging enough for their

finished products. The do not take into account

packaging, labor and the time they are working shows

or whatever to sell the product.

YES!!!! I know people that I'd love to convince that they should charge

enough to make it worth their time. IMO, if you're selling just to cover the

cost of the raw ingredients, please don't sell at all!

Beth

_www.soapandgarden.com_ (http://www.soapandgarden.com/)

www.saponifier.com

************************************** See what's free at http://www.aol.com.

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Shaye,

Sometimes I just wish I could kick those people where it hurts, but you're

totally 100% percent, right. Just knod your head and smile. And then think to

yourself, " Go away! Please go away! " LOL!

Marisol in Brooklyn

Shaye <shaye@...> wrote: Some

people are so frustrating.. There is this one older lady that comes to

the farmers market almost every week. Yesterday she comes in my; booth and

just does nothing but complain about my prices. She says she can go

downtown and get a bigger soap for $3. (mine are $4.50). blah blah blah..

then she see's my basket of travel/sample soaps that I have for .50. " OMG I

charge for that even!!! " The horror of it all!

Last year she did the same thing.. all summer long. Saying she can go to the

Cornhill fest and get soap for $2 or whatever.. So I am thinking.. then go

get your soap there! And then a few weeks later she comes and buys 3!

soaps from me. I came to the conclusion she is just one of those people

that cant be happy with anything.

Then my hubby is sitting there... And he starts in .. trying to make me

feel like I am cheating people!!! Last week a gal wanted me to make a

sugar scrub for her hubby.. So I had made some.. I hadnt ever done sugar

scrubs before but its been on my list of things to do. So anyway I made

some.. 10 oz for $8 and a 18 oz and I charged $14. She bought the larger

one.. aftewards he said to me.. she didnt flinch at the price???? I said

no! *sigh* I also told him that I have seen the bigger name brands charge

up to $60 for the same thing... And he was like.. but this is experimenting

for you ***SIGH***.

As you all know.. our cost of doing business are going up along with

everything else... we cant just " give " our product away.. Its quality stuf!

I held my toungue with that lady.. Just continued to smile at her untill

she left...

Thanks for letting me get that out! LOL

Shaye

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Star/Shaye,

This is so true. It's hard when you're there with your soaps at $5+/- depending

on weight and the next few stalls over there is a soaper selling theirs for $4,

$3 and under. And sometimes I tell them they're selling too low for the area.

And I discuss with them what goes into their soaps and they tell me they're

barely getting any profit, but that they're afraid of people not wanting to buy.

I was like this in the very, very beginning in the mid '90s when I considered

myself just a hobby soaper and sold an occasional few bars here and there for

the last 10 some odd years.

But now that I'm taking this venture out of “hobbyist mode” and into a real

business, I take everything I put into the product into account and then I price

according. And yes, I, too, get all the time, but at, " ’Bath and Body,’ I can

get the soaps on sale for $1. Blah, blah, blah, blah, blah...” “I can get the

sugar scrub for under X amount at such and such place.”

I've never seen a wire bail jar 20 oz. for under $25, that wasn't on sale. And

by the time they are on sale, they're been through the mill and leaking all

over. One lady harassed me all day about that darn scrub. It was the only one I

had made, since I only had purchase the one wire bail jar to test as a sample. I

had almost the same scrub in a regular 16 oz. jar for $15. And she nagged and

nagged. I didn’t give in. The jar alone was $4.95.

I did eventually sell it that day, not to her but to another lady, who like

Shaye’s husband said, “Didn’t flinch at the price.” Since it was a bigger jar

and more expensive, I made sure to use cane sugar, grapeseed, shea, avocado, and

jojoba oil, etc., and 100% EO’s.

With some people you just can’t win.

Marisol in Brooklyn

star@... wrote: You are

absolutely right Shaye, and most of the

customers do not think a thing about it because they

do pay the higher prices at xyz store and they know it

is a good deal. The problem is that there are to many

people out there not charging enough for their

finished products. The do not take into account

packaging, labor and the time they are working shows

or whatever to sell the product.

--- Shaye <shaye@...> wrote:

> Some people are so frustrating.. There is this one

> older lady that comes to

> the farmers market almost every week. Yesterday she

> comes in my; booth and

> just does nothing but complain about my prices. She

> says she can go

> downtown and get a bigger soap for $3. (mine are

> $4.50). blah blah blah..

> then she see's my basket of travel/sample soaps that

> I have for .50. " OMG I

> charge for that even!!! " The horror of it all!

> Last year she did the same thing.. all summer long.

> Saying she can go to the

> Cornhill fest and get soap for $2 or whatever.. So

> I am thinking.. then go

> get your soap there! And then a few weeks later

> she comes and buys 3!

> soaps from me. I came to the conclusion she is just

> one of those people

> that cant be happy with anything.

> Then my hubby is sitting there... And he starts in

> .. trying to make me

> feel like I am cheating people!!! Last week a gal

> wanted me to make a

> sugar scrub for her hubby.. So I had made some.. I

> hadnt ever done sugar

> scrubs before but its been on my list of things to

> do. So anyway I made

> some.. 10 oz for $8 and a 18 oz and I charged $14.

> She bought the larger

> one.. aftewards he said to me.. she didnt flinch at

> the price???? I said

> no! *sigh* I also told him that I have seen the

> bigger name brands charge

> up to $60 for the same thing... And he was like..

> but this is experimenting

> for you ***SIGH***.

> As you all know.. our cost of doing business are

> going up along with

> everything else... we cant just " give " our product

> away.. Its quality stuf!

> I held my toungue with that lady.. Just continued

> to smile at her untill

> she left...

>

> Thanks for letting me get that out! LOL

> Shaye

>

>

>

>

> [Non-text portions of this message have been

> removed]

>

>

Star

Supplies by Star

www.suppliesbystar.com

---------------------------------

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Jeanine,

This erks me too! Why is it that people are willing to part with their money at

B & BW so quickly and not even read or know what ingredients go into the product?

Yet they harrass us to death with questions that even the Big Guys, will tell

them to go take a flying leap!!!

Even my own family does this, " Oh, but you're not The Body Shop, no one is going

to pay that amount of money. " But then they [my family] want the product for

less money too.

Them [my family], I do tell to take a flying leap! LOL!!! My own neice stated

that I should give her my products for free since she's family! LOL!!! I refuse

to! She goes and gets her body butter at the Body Shop, but she refuses to pay

for my products knowing full well that mine are better quality. What can you do?

Marisol in Brooklyn

Jeanine Van Voorhees <jlv40@...> wrote: I get so frustrated when people

think just because it’s a farmer’s market or

craft show that things should be cheap!!! Do they think we work for

nothing? Our time is just as valuable as the “Big guys”. I love reminding

people that all of my soaps contain shea butter and now the “Big guys” are

getting on the band wagon. You see shea advertised all over the place.

I’ve been using it for years.

My neighbor would much prefer buying her shea products at the store because

she thinks what I use is not real. Excuse me!!!! Scrubs are really pricey.

I did read, on another list, about what is being charged. If I can find it

I’ll post the info.

Keep smiling – LOL

Jeanine

Jeanine's Hummingbird Soap Works

_____

From: [mailto: ]

On Behalf Of Shaye

Sent: Sunday, June 24, 2007 8:00 AM

Subject: Some people.... vent

Some people are so frustrating.-. There is this one older lady that comes to

the farmers market almost every week. Yesterday she comes in my; booth and

just does nothing but complain about my prices. She says she can go

downtown and get a bigger soap for $3. (mine are $4.50). blah blah blah..

then she see's my basket of travel/sample soaps that I have for .50. " OMG I

charge for that even!!! " The horror of it all!

Last year she did the same thing.. all summer long. Saying she can go to the

Cornhill fest and get soap for $2 or whatever.. So I am thinking.. then go

get your soap there! And then a few weeks later she comes and buys 3!

soaps from me. I came to the conclusion she is just one of those people

that cant be happy with anything.

Then my hubby is sitting there... And he starts in .. trying to make me

feel like I am cheating people!!! Last week a gal wanted me to make a

sugar scrub for her hubby.. So I had made some.. I hadnt ever done sugar

scrubs before but its been on my list of things to do. So anyway I made

some.. 10 oz for $8 and a 18 oz and I charged $14. She bought the larger

one.. aftewards he said to me.. she didnt flinch at the price???? I said

no! *sigh* I also told him that I have seen the bigger name brands charge

up to $60 for the same thing... And he was like.. but this is experimenting

for you ***SIGH***.

As you all know.. our cost of doing business are going up along with

everything else... we cant just " give " our product away.. Its quality stuf!

I held my toungue with that lady.. Just continued to smile at her untill

she left...

Thanks for letting me get that out! LOL

Shaye

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> This erks me too! Why is it that people are willing to part with

their money at B & BW so quickly and not even read or know what

ingredients go into the product? Yet they harrass us to death with

questions that even the Big Guys, will tell them to go take a flying

leap!!!

I think it's because they're the " Big Guy. " My mom loves B & BW too.

She dragged me into one a few weeks ago. One lady practically

attacked us with a lotion sample. I had to move away (quickly) from

her and tell her I couldn't use it because I didn't know what was in

it. Then I said if it had lanolin in it I couldn't touch it or I'd

break out since I'm allergic. " Gosh, I didn't even know people were

allergic to lanolin, " she says. Yup, so stay away! LOL!

If us " little guys " could afford to buy in bulk and manufacture like

the big guys can, I think we'd be supported more by the general

public. We're lucky that we do have faithful customers that know the

difference between our products & the big guys hype!!!

Colleen

http://www.countrymeadowcreations.com

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