Guest guest Posted February 12, 2008 Report Share Posted February 12, 2008 Go Vern! Always on target. Christian Mathisen, DC 3654 S Pacific Hwy Medford, OR cmathdc@... "Goings on At the Salem State Capitol" Dear Colleagues, Just an update as per the special session and goings on relative to us at the capitol. As per the capitol building and substantive bills effecting us? Nothing is the answer, legislators are very limited on the number and type of bills they can introduce for this month long special session. Alternatively much activity has been happening at the department level. Yesterday I was asked to and participated in an Administrative Rule Advisory Committee meeting/discussion relative to several Workers' Comp Division rules not the least of which were the rules relative to expanding the very restricted MCO W/C provider panels and increasing the $ value on the conversion factors for our RUVs relative to our EM Codes which had be reduced a couple years ago. Interestingly the "Provider Task Force" that was put together to look at reducing the conversion factors failed to appoint a chiropractic physician on the committee and I have asked to be placed on future provider task forces relative to this issue. About a week and a half ago I pulled a meeting together with the Workers' Comp Division Director and his staff relative to expanding the MCO panels. I asked and bless his heart my friend and your colleague attending the meeting with me Dr. Freeman performed a similar study to that which the CAO performed relative to barriers injured workers were subjected to when wishing to see a chiropractor. The study/survey was commissioned by our good colleagues in ODOC spearheaded by my good friend Dr. Schmidt, to say the least Dr. Freeman's survey results were quite compelling and as always his comments during this high level meeting were both very timely and strategic during this meeting. Subsequent to that meeting the Director agreed to open the Admin Rules that address the minimum number of providers in each "Geographic Service Area (GSA) across the state. The Monday morning meeting which again took me out of clinic was rather long and the issue of expanding the MCO panels didn't come up until the very end of the meeting, a four and a half hour meeting that ran 35 mins overtime. It was unfortunate that the pro-worker representatives on the committee had left due to other commitments and I was left with a very skewed audience of remaining committee members...namely the MCO representatives, W/C insurance carriers, IME vendors, defense attorneys, and Workers' Comp Division staff. One shining spot in the room however was my now friend big Bob Oleson lobbyist for ODOC sitting behind me if it weren't for Bob the room would have been very, very cold indeed. Nonetheless I delivered by presentation. I spoke of how the CAO and ODOC surveys revealed considerable barriers to injured workers wishing to see one of our colleagues and how this was a disservice to injured workers, a cost driving, in violation of current statute, and fundamentally wrong. That the recent Workers' Comp Division's supposed study/survey noting that they were simply not getting any complaints from injured workers who were saying that they could not see the provider or chiropractor of there choice was flawed. I said that there is some very common sense reasons why we believe you are not getting any complaints and I spelled them out. 1. Injured workers have no idea where or to whom they should complain, they have no idea what DCBS is nor it's contact information they have no clue, nor what BOLI is nor it's contact information, and they certainly don't know of the Investigations & Sanctions Unit, Compliance Section and it's phone number. 2. This is clearly exacerbated by injured workers generally not knowing or clearly understanding their rights, including their treatment rights. As a consequence injured workers are being told they must go to this Occupational Clinic, or this Urgent Care Clinic, or the "Company Doctor" (steering) and even being told by their employer when asked that they can't see a chiropractor "they are not authorized to see a DC this is a work comp case...don't ya know." I told the committee members present that lastly injured workers are not complaining and not filing claims for fear of termination and fear that filing a workers' comp claim will adversely affect their future employment which is why Professor Freeman's study indicates that there are actually more workers who had been injured on the job refusing to file claims than those actually filing a claim. This is why your not getting your complaints. I then spoke to the issue of quality of care delivered to injured workers and that the Workers' Comp Director Shilts stated that there was no evidence that the closed panel MCO system in Oregon either improved quality or reduced costs but that this is what the MCO keep saying as a rational for the very restricted MCO panels. I then turned and look at each MCO rep around the room as I said that the chiropractic profession would respectfully ask that you at least consider the possibility that opening the MCO panels would improve quality of care rather than the reverse. That by making these panels open or as large as possible that competition among providers would then occur and would promote quality care. I explained that if multiple providers or specific to us chiropractic physicians are all competing for a limited number of injured workers in any given GSA there would be a incentive for my colleagues to indeed give each one of those injured workers their professional best. Why? In hopes that the injured worker will refer not only other injured workers but their family members, friends, and acquaintances. Alternatively with the closed panels you have a "captured audience" injured workers must go to this or that provider and if that provider has as I say a captured audience 10 more injured workers waiting in the reception room there is less incentive to give that patient in the room their best because there are many more waiting. I said we need look no further than some of the European socialized medical systems to see this phenomenon, people/injured workers are simply reduced to just being a number. I ended by saying what my father had told me back in 1981 when I joined the practice he said: "Son treat every patient like family, like your best friend, how you would want to be treated if you were hurting and your patients will always refer and you will always be busy and successful." Well when I stopped the negative comments started in.....all of which were from those defending the MCOs and carriers...for example... A fellow (can't recall his name) to my left a few places who stated earlier in the meeting that he was a defense attorney who worked for SAIF Corp from 1990-1998 was now the attorney representing Oregon Health System MCO piped up and said: "Well I'm not convinced that opening the MCO panels is really in the best interest or serves the MCOs or the insurance carriers well." I immediately (oh by the way did I mention the guy was a complete jerk!) said "I'd like to respond to that" and immediately said "The staff present can of course correct me if I'm wrong but as I understand it the Workers' Compensation Division is interested in providing what is in the best interest of injured workers rather than what might serve the MCOs and insurance carriers well." Of course all the W/C staff present were nodding their collective heads including the facilitator while the "jerk" red-faced look down at his paper (sometimes I really do crack me-self up...it was great!). Well this post is long enough... to the continued good fight, Vern Saboe Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2008 Report Share Posted February 12, 2008 VS, Re: quote below………..Can the worker really be injured if they are ‘refusing’ to file a claim ? s. fuchs dc ‘I told the committee members present that lastly injured workers are not complaining and not filing claims for fear of termination and fear that filing a workers' comp claim will adversely affect their future employment which is why Professor Freeman's study indicates that there are actually more workers who had been injured on the job refusing to file claims than those actually filing a claim. This is why your not getting your complaints. ‘ From: [mailto: ] On Behalf Of Vern Saboe Sent: Tuesday, February 12, 2008 9:57 AM Oregondcs Subject: " Goings on At the Salem State Capitol " Dear Colleagues, Just an update as per the special session and goings on relative to us at the capitol. As per the capitol building and substantive bills effecting us? Nothing is the answer, legislators are very limited on the number and type of bills they can introduce for this month long special session. Alternatively much activity has been happening at the department level. Yesterday I was asked to and participated in an Administrative Rule Advisory Committee meeting/discussion relative to several Workers' Comp Division rules not the least of which were the rules relative to expanding the very restricted MCO W/C provider panels and increasing the $ value on the conversion factors for our RUVs relative to our EM Codes which had be reduced a couple years ago. Interestingly the " Provider Task Force " that was put together to look at reducing the conversion factors failed to appoint a chiropractic physician on the committee and I have asked to be placed on future provider task forces relative to this issue. About a week and a half ago I pulled a meeting together with the Workers' Comp Division Director and his staff relative to expanding the MCO panels. I asked and bless his heart my friend and your colleague attending the meeting with me Dr. Freeman performed a similar study to that which the CAO performed relative to barriers injured workers were subjected to when wishing to see a chiropractor. The study/survey was commissioned by our good colleagues in ODOC spearheaded by my good friend Dr. Schmidt, to say the least Dr. Freeman's survey results were quite compelling and as always his comments during this high level meeting were both very timely and strategic during this meeting. Subsequent to that meeting the Director agreed to open the Admin Rules that address the minimum number of providers in each " Geographic Service Area (GSA) across the state. The Monday morning meeting which again took me out of clinic was rather long and the issue of expanding the MCO panels didn't come up until the very end of the meeting, a four and a half hour meeting that ran 35 mins overtime. It was unfortunate that the pro-worker representatives on the committee had left due to other commitments and I was left with a very skewed audience of remaining committee members...namely the MCO representatives, W/C insurance carriers, IME vendors, defense attorneys, and Workers' Comp Division staff. One shining spot in the room however was my now friend big Bob Oleson lobbyist for ODOC sitting behind me if it weren't for Bob the room would have been very, very cold indeed. Nonetheless I delivered by presentation. I spoke of how the CAO and ODOC surveys revealed considerable barriers to injured workers wishing to see one of our colleagues and how this was a disservice to injured workers, a cost driving, in violation of current statute, and fundamentally wrong. That the recent Workers' Comp Division's supposed study/survey noting that they were simply not getting any complaints from injured workers who were saying that they could not see the provider or chiropractor of there choice was flawed. I said that there is some very common sense reasons why we believe you are not getting any complaints and I spelled them out. 1. Injured workers have no idea where or to whom they should complain, they have no idea what DCBS is nor it's contact information they have no clue, nor what BOLI is nor it's contact information, and they certainly don't know of the Investigations & Sanctions Unit, Compliance Section and it's phone number. 2. This is clearly exacerbated by injured workers generally not knowing or clearly understanding their rights, including their treatment rights. As a consequence injured workers are being told they must go to this Occupational Clinic, or this Urgent Care Clinic, or the " Company Doctor " (steering) and even being told by their employer when asked that they can't see a chiropractor " they are not authorized to see a DC this is a work comp case...don't ya know. " I told the committee members present that lastly injured workers are not complaining and not filing claims for fear of termination and fear that filing a workers' comp claim will adversely affect their future employment which is why Professor Freeman's study indicates that there are actually more workers who had been injured on the job refusing to file claims than those actually filing a claim. This is why your not getting your complaints. I then spoke to the issue of quality of care delivered to injured workers and that the Workers' Comp Director Shilts stated that there was no evidence that the closed panel MCO system in Oregon either improved quality or reduced costs but that this is what the MCO keep saying as a rational for the very restricted MCO panels. I then turned and look at each MCO rep around the room as I said that the chiropractic profession would respectfully ask that you at least consider the possibility that opening the MCO panels would improve quality of care rather than the reverse. That by making these panels open or as large as possible that competition among providers would then occur and would promote quality care. I explained that if multiple providers or specific to us chiropractic physicians are all competing for a limited number of injured workers in any given GSA there would be a incentive for my colleagues to indeed give each one of those injured workers their professional best. Why? In hopes that the injured worker will refer not only other injured workers but their family members, friends, and acquaintances. Alternatively with the closed panels you have a " captured audience " injured workers must go to this or that provider and if that provider has as I say a captured audience 10 more injured workers waiting in the reception room there is less incentive to give that patient in the room their best because there are many more waiting. I said we need look no further than some of the European socialized medical systems to see this phenomenon, people/injured workers are simply reduced to just being a number. I ended by saying what my father had told me back in 1981 when I joined the practice he said: " Son treat every patient like family, like your best friend, how you would want to be treated if you were hurting and your patients will always refer and you will always be busy and successful. " Well when I stopped the negative comments started in.....all of which were from those defending the MCOs and carriers...for example... A fellow (can't recall his name) to my left a few places who stated earlier in the meeting that he was a defense attorney who worked for SAIF Corp from 1990-1998 was now the attorney representing Oregon Health System MCO piped up and said: " Well I'm not convinced that opening the MCO panels is really in the best interest or serves the MCOs or the insurance carriers well. " I immediately (oh by the way did I mention the guy was a complete jerk!) said " I'd like to respond to that " and immediately said " The staff present can of course correct me if I'm wrong but as I understand it the Workers' Compensation Division is interested in providing what is in the best interest of injured workers rather than what might serve the MCOs and insurance carriers well. " Of course all the W/C staff present were nodding their collective heads including the facilitator while the " jerk " red-faced look down at his paper (sometimes I really do crack me-self up...it was great!). Well this post is long enough... to the continued good fight, Vern Saboe Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2008 Report Share Posted February 12, 2008 Wow Vern! What a great story. Thanks for all you do. Jay "Goings on At the Salem State Capitol" Dear Colleagues, Just an update as per the special session and goings on relative to us at the capitol. As per the capitol building and substantive bills effecting us? Nothing is the answer, legislators are very limited on the number and type of bills they can introduce for this month long special session. Alternatively much activity has been happening at the department level. Yesterday I was asked to and participated in an Administrative Rule Advisory Committee meeting/discussion relative to several Workers' Comp Division rules not the least of which were the rules relative to expanding the very restricted MCO W/C provider panels and increasing the $ value on the conversion factors for our RUVs relative to our EM Codes which had be reduced a couple years ago. Interestingly the "Provider Task Force" that was put together to look at reducing the conversion factors failed to appoint a chiropractic physician on the committee and I have asked to be placed on future provider task forces relative to this issue. About a week and a half ago I pulled a meeting together with the Workers' Comp Division Director and his staff relative to expanding the MCO panels. I asked and bless his heart my friend and your colleague attending the meeting with me Dr. Freeman performed a similar study to that which the CAO performed relative to barriers injured workers were subjected to when wishing to see a chiropractor. The study/survey was commissioned by our good colleagues in ODOC spearheaded by my good friend Dr. Schmidt, to say the least Dr. Freeman's survey results were quite compelling and as always his comments during this high level meeting were both very timely and strategic during this meeting. Subsequent to that meeting the Director agreed to open the Admin Rules that address the minimum number of providers in each "Geographic Service Area (GSA) across the state. The Monday morning meeting which again took me out of clinic was rather long and the issue of expanding the MCO panels didn't come up until the very end of the meeting, a four and a half hour meeting that ran 35 mins overtime. It was unfortunate that the pro-worker representatives on the committee had left due to other commitments and I was left with a very skewed audience of remaining committee members...namely the MCO representatives, W/C insurance carriers, IME vendors, defense attorneys, and Workers' Comp Division staff. One shining spot in the room however was my now friend big Bob Oleson lobbyist for ODOC sitting behind me if it weren't for Bob the room would have been very, very cold indeed. Nonetheless I delivered by presentation. I spoke of how the CAO and ODOC surveys revealed considerable barriers to injured workers wishing to see one of our colleagues and how this was a disservice to injured workers, a cost driving, in violation of current statute, and fundamentally wrong. That the recent Workers' Comp Division's supposed study/survey noting that they were simply not getting any complaints from injured workers who were saying that they could not see the provider or chiropractor of there choice was flawed. I said that there is some very common sense reasons why we believe you are not getting any complaints and I spelled them out. 1. Injured workers have no idea where or to whom they should complain, they have no idea what DCBS is nor it's contact information they have no clue, nor what BOLI is nor it's contact information, and they certainly don't know of the Investigations & Sanctions Unit, Compliance Section and it's phone number. 2. This is clearly exacerbated by injured workers generally not knowing or clearly understanding their rights, including their treatment rights. As a consequence injured workers are being told they must go to this Occupational Clinic, or this Urgent Care Clinic, or the "Company Doctor" (steering) and even being told by their employer when asked that they can't see a chiropractor "they are not authorized to see a DC this is a work comp case...don't ya know." I told the committee members present that lastly injured workers are not complaining and not filing claims for fear of termination and fear that filing a workers' comp claim will adversely affect their future employment which is why Professor Freeman's study indicates that there are actually more workers who had been injured on the job refusing to file claims than those actually filing a claim. This is why your not getting your complaints. I then spoke to the issue of quality of care delivered to injured workers and that the Workers' Comp Director Shilts stated that there was no evidence that the closed panel MCO system in Oregon either improved quality or reduced costs but that this is what the MCO keep saying as a rational for the very restricted MCO panels. I then turned and look at each MCO rep around the room as I said that the chiropractic profession would respectfully ask that you at least consider the possibility that opening the MCO panels would improve quality of care rather than the reverse. That by making these panels open or as large as possible that competition among providers would then occur and would promote quality care. I explained that if multiple providers or specific to us chiropractic physicians are all competing for a limited number of injured workers in any given GSA there would be a incentive for my colleagues to indeed give each one of those injured workers their professional best. Why? In hopes that the injured worker will refer not only other injured workers but their family members, friends, and acquaintances. Alternatively with the closed panels you have a "captured audience" injured workers must go to this or that provider and if that provider has as I say a captured audience 10 more injured workers waiting in the reception room there is less incentive to give that patient in the room their best because there are many more waiting. I said we need look no further than some of the European socialized medical systems to see this phenomenon, people/injured workers are simply reduced to just being a number. I ended by saying what my father had told me back in 1981 when I joined the practice he said: "Son treat every patient like family, like your best friend, how you would want to be treated if you were hurting and your patients will always refer and you will always be busy and successful." Well when I stopped the negative comments started in.....all of which were from those defending the MCOs and carriers...for example... A fellow (can't recall his name) to my left a few places who stated earlier in the meeting that he was a defense attorney who worked for SAIF Corp from 1990-1998 was now the attorney representing Oregon Health System MCO piped up and said: "Well I'm not convinced that opening the MCO panels is really in the best interest or serves the MCOs or the insurance carriers well." I immediately (oh by the way did I mention the guy was a complete jerk!) said "I'd like to respond to that" and immediately said "The staff present can of course correct me if I'm wrong but as I understand it the Workers' Compensation Division is interested in providing what is in the best interest of injured workers rather than what might serve the MCOs and insurance carriers well." Of course all the W/C staff present were nodding their collective heads including the facilitator while the "jerk" red-faced look down at his paper (sometimes I really do crack me-self up...it was great!). Well this post is long enough... to the continued good fight, Vern Saboe Be a better friend, newshound, and know-it-all with Mobile. Try it now. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2008 Report Share Posted February 12, 2008 .....keeep on kkeeeeppppiiiinnnnggg on, good buddy! You're are doing GREAT!! Sunny Sunny Kierstyn, RN DC Fibromyalgia Care Center of Oregon 2677 Willakenzie Road, 7C Eugene, Oregon, 97401 541- 344- 0509; Fx; 541- 344- 0955 Oregondcs From: vsaboe@...Date: Tue, 12 Feb 2008 09:56:44 -0800Subject: "Goings on At the Salem State Capitol" Dear Colleagues, Just an update as per the special session and goings on relative to us at the capitol. As per the capitol building and substantive bills effecting us? Nothing is the answer, legislators are very limited on the number and type of bills they can introduce for this month long special session. Alternatively much activity has been happening at the department level. Yesterday I was asked to and participated in an Administrative Rule Advisory Committee meeting/discussion relative to several Workers' Comp Division rules not the least of which were the rules relative to expanding the very restricted MCO W/C provider panels and increasing the $ value on the conversion factors for our RUVs relative to our EM Codes which had be reduced a couple years ago. Interestingly the "Provider Task Force" that was put together to look at reducing the conversion factors failed to appoint a chiropractic physician on the committee and I have asked to be placed on future provider task forces relative to this issue. About a week and a half ago I pulled a meeting together with the Workers' Comp Division Director and his staff relative to expanding the MCO panels. I asked and bless his heart my friend and your colleague attending the meeting with me Dr. Freeman performed a similar study to that which the CAO performed relative to barriers injured workers were subjected to when wishing to see a chiropractor. The study/survey was commissioned by our good colleagues in ODOC spearheaded by my good friend Dr. Schmidt, to say the least Dr. Freeman's survey results were quite compelling and as always his comments during this high level meeting were both very timely and strategic during this meeting. Subsequent to that meeting the Director agreed to open the Admin Rules that address the minimum number of providers in each "Geographic Service Area (GSA) across the state. The Monday morning meeting which again took me out of clinic was rather long and the issue of expanding the MCO panels didn't come up until the very end of the meeting, a four and a half hour meeting that ran 35 mins overtime. It was unfortunate that the pro-worker representatives on the committee had left due to other commitments and I was left with a very skewed audience of remaining committee members...namely the MCO representatives, W/C insurance carriers, IME vendors, defense attorneys, and Workers' Comp Division staff. One shining spot in the room however was my now friend big Bob Oleson lobbyist for ODOC sitting behind me if it weren't for Bob the room would have been very, very cold indeed. Nonetheless I delivered by presentation. I spoke of how the CAO and ODOC surveys revealed considerable barriers to injured workers wishing to see one of our colleagues and how this was a disservice to injured workers, a cost driving, in violation of current statute, and fundamentally wrong. That the recent Workers' Comp Division's supposed study/survey noting that they were simply not getting any complaints from injured workers who were saying that they could not see the provider or chiropractor of there choice was flawed. I said that there is some very common sense reasons why we believe you are not getting any complaints and I spelled them out. 1. Injured workers have no idea where or to whom they should complain, they have no idea what DCBS is nor it's contact information they have no clue, nor what BOLI is nor it's contact information, and they certainly don't know of the Investigations & Sanctions Unit, Compliance Section and it's phone number. 2. This is clearly exacerbated by injured workers generally not knowing or clearly understanding their rights, including their treatment rights. As a consequence injured workers are being told they must go to this Occupational Clinic, or this Urgent Care Clinic, or the "Company Doctor" (steering) and even being told by their employer when asked that they can't see a chiropractor "they are not authorized to see a DC this is a work comp case...don't ya know." I told the committee members present that lastly injured workers are not complaining and not filing claims for fear of termination and fear that filing a workers' comp claim will adversely affect their future employment which is why Professor Freeman's study indicates that there are actually more workers who had been injured on the job refusing to file claims than those actually filing a claim. This is why your not getting your complaints. I then spoke to the issue of quality of care delivered to injured workers and that the Workers' Comp Director Shilts stated that there was no evidence that the closed panel MCO system in Oregon either improved quality or reduced costs but that this is what the MCO keep saying as a rational for the very restricted MCO panels. I then turned and look at each MCO rep around the room as I said that the chiropractic profession would respectfully ask that you at least consider the possibility that opening the MCO panels would improve quality of care rather than the reverse. That by making these panels open or as large as possible that competition among providers would then occur and would promote quality care. I explained that if multiple providers or specific to us chiropractic physicians are all competing for a limited number of injured workers in any given GSA there would be a incentive for my colleagues to indeed give each one of those injured workers their professional best. Why? In hopes that the injured worker will refer not only other injured workers but their family members, friends, and acquaintances. Alternatively with the closed panels you have a "captured audience" injured workers must go to this or that provider and if that provider has as I say a captured audience 10 more injured workers waiting in the reception room there is less incentive to give that patient in the room their best because there are many more waiting. I said we need look no further than some of the European socialized medical systems to see this phenomenon, people/injured workers are simply reduced to just being a number. I ended by saying what my father had told me back in 1981 when I joined the practice he said: "Son treat every patient like family, like your best friend, how you would want to be treated if you were hurting and your patients will always refer and you will always be busy and successful." Well when I stopped the negative comments started in.....all of which were from those defending the MCOs and carriers...for example... A fellow (can't recall his name) to my left a few places who stated earlier in the meeting that he was a defense attorney who worked for SAIF Corp from 1990-1998 was now the attorney representing Oregon Health System MCO piped up and said: "Well I'm not convinced that opening the MCO panels is really in the best interest or serves the MCOs or the insurance carriers well." I immediately (oh by the way did I mention the guy was a complete jerk!) said "I'd like to respond to that" and immediately said "The staff present can of course correct me if I'm wrong but as I understand it the Workers' Compensation Division is interested in providing what is in the best interest of injured workers rather than what might serve the MCOs and insurance carriers well." Of course all the W/C staff present were nodding their collective heads including the facilitator while the "jerk" red-faced look down at his paper (sometimes I really do crack me-self up...it was great!). Well this post is long enough... to the continued good fight, Vern Saboe Connect and share in new ways with Windows Live. Get it now! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2008 Report Share Posted February 12, 2008 Niiiiiiice I cant believe the jerk even said something like that. Does he realize the gravity of his statements? Good job vern! ph Medlin D.C.Spine Tree Chiropracticwww.spinetreepdx.com "Goings on At the Salem State Capitol" Dear Colleagues, Just an update as per the special session and goings on relative to us at the capitol. As per the capitol building and substantive bills effecting us? Nothing is the answer, legislators are very limited on the number and type of bills they can introduce for this month long special session. Alternatively much activity has been happening at the department level. Yesterday I was asked to and participated in an Administrative Rule Advisory Committee meeting/discussion relative to several Workers' Comp Division rules not the least of which were the rules relative to expanding the very restricted MCO W/C provider panels and increasing the $ value on the conversion factors for our RUVs relative to our EM Codes which had be reduced a couple years ago. Interestingly the "Provider Task Force" that was put together to look at reducing the conversion factors failed to appoint a chiropractic physician on the committee and I have asked to be placed on future provider task forces relative to this issue. About a week and a half ago I pulled a meeting together with the Workers' Comp Division Director and his staff relative to expanding the MCO panels. I asked and bless his heart my friend and your colleague attending the meeting with me Dr. Freeman performed a similar study to that which the CAO performed relative to barriers injured workers were subjected to when wishing to see a chiropractor. The study/survey was commissioned by our good colleagues in ODOC spearheaded by my good friend Dr. Schmidt, to say the least Dr. Freeman's survey results were quite compelling and as always his comments during this high level meeting were both very timely and strategic during this meeting. Subsequent to that meeting the Director agreed to open the Admin Rules that address the minimum number of providers in each "Geographic Service Area (GSA) across the state. The Monday morning meeting which again took me out of clinic was rather long and the issue of expanding the MCO panels didn't come up until the very end of the meeting, a four and a half hour meeting that ran 35 mins overtime. It was unfortunate that the pro-worker representatives on the committee had left due to other commitments and I was left with a very skewed audience of remaining committee members...namely the MCO representatives, W/C insurance carriers, IME vendors, defense attorneys, and Workers' Comp Division staff. One shining spot in the room however was my now friend big Bob Oleson lobbyist for ODOC sitting behind me if it weren't for Bob the room would have been very, very cold indeed. Nonetheless I delivered by presentation. I spoke of how the CAO and ODOC surveys revealed considerable barriers to injured workers wishing to see one of our colleagues and how this was a disservice to injured workers, a cost driving, in violation of current statute, and fundamentally wrong. That the recent Workers' Comp Division's supposed study/survey noting that they were simply not getting any complaints from injured workers who were saying that they could not see the provider or chiropractor of there choice was flawed. I said that there is some very common sense reasons why we believe you are not getting any complaints and I spelled them out. 1. Injured workers have no idea where or to whom they should complain, they have no idea what DCBS is nor it's contact information they have no clue, nor what BOLI is nor it's contact information, and they certainly don't know of the Investigations & Sanctions Unit, Compliance Section and it's phone number. 2. This is clearly exacerbated by injured workers generally not knowing or clearly understanding their rights, including their treatment rights. As a consequence injured workers are being told they must go to this Occupational Clinic, or this Urgent Care Clinic, or the "Company Doctor" (steering) and even being told by their employer when asked that they can't see a chiropractor "they are not authorized to see a DC this is a work comp case...don't ya know." I told the committee members present that lastly injured workers are not complaining and not filing claims for fear of termination and fear that filing a workers' comp claim will adversely affect their future employment which is why Professor Freeman's study indicates that there are actually more workers who had been injured on the job refusing to file claims than those actually filing a claim. This is why your not getting your complaints. I then spoke to the issue of quality of care delivered to injured workers and that the Workers' Comp Director Shilts stated that there was no evidence that the closed panel MCO system in Oregon either improved quality or reduced costs but that this is what the MCO keep saying as a rational for the very restricted MCO panels. I then turned and look at each MCO rep around the room as I said that the chiropractic profession would respectfully ask that you at least consider the possibility that opening the MCO panels would improve quality of care rather than the reverse. That by making these panels open or as large as possible that competition among providers would then occur and would promote quality care. I explained that if multiple providers or specific to us chiropractic physicians are all competing for a limited number of injured workers in any given GSA there would be a incentive for my colleagues to indeed give each one of those injured workers their professional best. Why? In hopes that the injured worker will refer not only other injured workers but their family members, friends, and acquaintances. Alternatively with the closed panels you have a "captured audience" injured workers must go to this or that provider and if that provider has as I say a captured audience 10 more injured workers waiting in the reception room there is less incentive to give that patient in the room their best because there are many more waiting. I said we need look no further than some of the European socialized medical systems to see this phenomenon, people/injured workers are simply reduced to just being a number. I ended by saying what my father had told me back in 1981 when I joined the practice he said: "Son treat every patient like family, like your best friend, how you would want to be treated if you were hurting and your patients will always refer and you will always be busy and successful." Well when I stopped the negative comments started in.....all of which were from those defending the MCOs and carriers...for example... A fellow (can't recall his name) to my left a few places who stated earlier in the meeting that he was a defense attorney who worked for SAIF Corp from 1990-1998 was now the attorney representing Oregon Health System MCO piped up and said: "Well I'm not convinced that opening the MCO panels is really in the best interest or serves the MCOs or the insurance carriers well." I immediately (oh by the way did I mention the guy was a complete jerk!) said "I'd like to respond to that" and immediately said "The staff present can of course correct me if I'm wrong but as I understand it the Workers' Compensation Division is interested in providing what is in the best interest of injured workers rather than what might serve the MCOs and insurance carriers well." Of course all the W/C staff present were nodding their collective heads including the facilitator while the "jerk" red-faced look down at his paper (sometimes I really do crack me-self up...it was great!). Well this post is long enough... to the continued good fight, Vern Saboe Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2008 Report Share Posted February 12, 2008 Hell yes!!! I have had numerous patients opt to utilize other methods of payment rather than “challenge” their employer. Fear of reprisal, sense of “this type of problem goes with the job”, and other factors come into play. In the case of occupational microtrauma, repetitive over-use type injuries causation is often challenged. Seitz, DC From: [mailto: ] On Behalf Of Sharron Fuchs Sent: Tuesday, February 12, 2008 11:31 AM Oregondcs Subject: RE: " Goings on At the Salem State Capitol " VS, Re: quote below………..Can the worker really be injured if they are ‘refusing’ to file a claim ? s. fuchs dc ‘I told the committee members present that lastly injured workers are not complaining and not filing claims for fear of termination and fear that filing a workers' comp claim will adversely affect their future employment which is why Professor Freeman's study indicates that there are actually more workers who had been injured on the job refusing to file claims than those actually filing a claim. This is why your not getting your complaints. ‘ From: [mailto: ] On Behalf Of Vern Saboe Sent: Tuesday, February 12, 2008 9:57 AM Oregondcs Subject: " Goings on At the Salem State Capitol " Dear Colleagues, Just an update as per the special session and goings on relative to us at the capitol. As per the capitol building and substantive bills effecting us? Nothing is the answer, legislators are very limited on the number and type of bills they can introduce for this month long special session. Alternatively much activity has been happening at the department level. Yesterday I was asked to and participated in an Administrative Rule Advisory Committee meeting/discussion relative to several Workers' Comp Division rules not the least of which were the rules relative to expanding the very restricted MCO W/C provider panels and increasing the $ value on the conversion factors for our RUVs relative to our EM Codes which had be reduced a couple years ago. Interestingly the " Provider Task Force " that was put together to look at reducing the conversion factors failed to appoint a chiropractic physician on the committee and I have asked to be placed on future provider task forces relative to this issue. About a week and a half ago I pulled a meeting together with the Workers' Comp Division Director and his staff relative to expanding the MCO panels. I asked and bless his heart my friend and your colleague attending the meeting with me Dr. Freeman performed a similar study to that which the CAO performed relative to barriers injured workers were subjected to when wishing to see a chiropractor. The study/survey was commissioned by our good colleagues in ODOC spearheaded by my good friend Dr. Schmidt, to say the least Dr. Freeman's survey results were quite compelling and as always his comments during this high level meeting were both very timely and strategic during this meeting. Subsequent to that meeting the Director agreed to open the Admin Rules that address the minimum number of providers in each " Geographic Service Area (GSA) across the state. The Monday morning meeting which again took me out of clinic was rather long and the issue of expanding the MCO panels didn't come up until the very end of the meeting, a four and a half hour meeting that ran 35 mins overtime. It was unfortunate that the pro-worker representatives on the committee had left due to other commitments and I was left with a very skewed audience of remaining committee members...namely the MCO representatives, W/C insurance carriers, IME vendors, defense attorneys, and Workers' Comp Division staff. One shining spot in the room however was my now friend big Bob Oleson lobbyist for ODOC sitting behind me if it weren't for Bob the room would have been very, very cold indeed. Nonetheless I delivered by presentation. I spoke of how the CAO and ODOC surveys revealed considerable barriers to injured workers wishing to see one of our colleagues and how this was a disservice to injured workers, a cost driving, in violation of current statute, and fundamentally wrong. That the recent Workers' Comp Division's supposed study/survey noting that they were simply not getting any complaints from injured workers who were saying that they could not see the provider or chiropractor of there choice was flawed. I said that there is some very common sense reasons why we believe you are not getting any complaints and I spelled them out. 1. Injured workers have no idea where or to whom they should complain, they have no idea what DCBS is nor it's contact information they have no clue, nor what BOLI is nor it's contact information, and they certainly don't know of the Investigations & Sanctions Unit, Compliance Section and it's phone number. 2. This is clearly exacerbated by injured workers generally not knowing or clearly understanding their rights, including their treatment rights. As a consequence injured workers are being told they must go to this Occupational Clinic, or this Urgent Care Clinic, or the " Company Doctor " (steering) and even being told by their employer when asked that they can't see a chiropractor " they are not authorized to see a DC this is a work comp case...don't ya know. " I told the committee members present that lastly injured workers are not complaining and not filing claims for fear of termination and fear that filing a workers' comp claim will adversely affect their future employment which is why Professor Freeman's study indicates that there are actually more workers who had been injured on the job refusing to file claims than those actually filing a claim. This is why your not getting your complaints. I then spoke to the issue of quality of care delivered to injured workers and that the Workers' Comp Director Shilts stated that there was no evidence that the closed panel MCO system in Oregon either improved quality or reduced costs but that this is what the MCO keep saying as a rational for the very restricted MCO panels. I then turned and look at each MCO rep around the room as I said that the chiropractic profession would respectfully ask that you at least consider the possibility that opening the MCO panels would improve quality of care rather than the reverse. That by making these panels open or as large as possible that competition among providers would then occur and would promote quality care. I explained that if multiple providers or specific to us chiropractic physicians are all competing for a limited number of injured workers in any given GSA there would be a incentive for my colleagues to indeed give each one of those injured workers their professional best. Why? In hopes that the injured worker will refer not only other injured workers but their family members, friends, and acquaintances. Alternatively with the closed panels you have a " captured audience " injured workers must go to this or that provider and if that provider has as I say a captured audience 10 more injured workers waiting in the reception room there is less incentive to give that patient in the room their best because there are many more waiting. I said we need look no further than some of the European socialized medical systems to see this phenomenon, people/injured workers are simply reduced to just being a number. I ended by saying what my father had told me back in 1981 when I joined the practice he said: " Son treat every patient like family, like your best friend, how you would want to be treated if you were hurting and your patients will always refer and you will always be busy and successful. " Well when I stopped the negative comments started in.....all of which were from those defending the MCOs and carriers...for example... A fellow (can't recall his name) to my left a few places who stated earlier in the meeting that he was a defense attorney who worked for SAIF Corp from 1990-1998 was now the attorney representing Oregon Health System MCO piped up and said: " Well I'm not convinced that opening the MCO panels is really in the best interest or serves the MCOs or the insurance carriers well. " I immediately (oh by the way did I mention the guy was a complete jerk!) said " I'd like to respond to that " and immediately said " The staff present can of course correct me if I'm wrong but as I understand it the Workers' Compensation Division is interested in providing what is in the best interest of injured workers rather than what might serve the MCOs and insurance carriers well. " Of course all the W/C staff present were nodding their collective heads including the facilitator while the " jerk " red-faced look down at his paper (sometimes I really do crack me-self up...it was great!). Well this post is long enough... to the continued good fight, Vern Saboe No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.20.4/1275 - Release Date: 2/12/2008 3:20 PM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.20.4/1275 - Release Date: 2/12/2008 3:20 PM Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2008 Report Share Posted February 12, 2008 Probably not....but he will I assure you of that! Vern Saboe "Goings on At the Salem State Capitol" Dear Colleagues, Just an update as per the special session and goings on relative to us at the capitol. As per the capitol building and substantive bills effecting us? Nothing is the answer, legislators are very limited on the number and type of bills they can introduce for this month long special session. Alternatively much activity has been happening at the department level. Yesterday I was asked to and participated in an Administrative Rule Advisory Committee meeting/discussion relative to several Workers' Comp Division rules not the least of which were the rules relative to expanding the very restricted MCO W/C provider panels and increasing the $ value on the conversion factors for our RUVs relative to our EM Codes which had be reduced a couple years ago. Interestingly the "Provider Task Force" that was put together to look at reducing the conversion factors failed to appoint a chiropractic physician on the committee and I have asked to be placed on future provider task forces relative to this issue. About a week and a half ago I pulled a meeting together with the Workers' Comp Division Director and his staff relative to expanding the MCO panels. I asked and bless his heart my friend and your colleague attending the meeting with me Dr. Freeman performed a similar study to that which the CAO performed relative to barriers injured workers were subjected to when wishing to see a chiropractor. The study/survey was commissioned by our good colleagues in ODOC spearheaded by my good friend Dr. Schmidt, to say the least Dr. Freeman's survey results were quite compelling and as always his comments during this high level meeting were both very timely and strategic during this meeting. Subsequent to that meeting the Director agreed to open the Admin Rules that address the minimum number of providers in each "Geographic Service Area (GSA) across the state. The Monday morning meeting which again took me out of clinic was rather long and the issue of expanding the MCO panels didn't come up until the very end of the meeting, a four and a half hour meeting that ran 35 mins overtime. It was unfortunate that the pro-worker representatives on the committee had left due to other commitments and I was left with a very skewed audience of remaining committee members...namely the MCO representatives, W/C insurance carriers, IME vendors, defense attorneys, and Workers' Comp Division staff. One shining spot in the room however was my now friend big Bob Oleson lobbyist for ODOC sitting behind me if it weren't for Bob the room would have been very, very cold indeed. Nonetheless I delivered by presentation. I spoke of how the CAO and ODOC surveys revealed considerable barriers to injured workers wishing to see one of our colleagues and how this was a disservice to injured workers, a cost driving, in violation of current statute, and fundamentally wrong. That the recent Workers' Comp Division's supposed study/survey noting that they were simply not getting any complaints from injured workers who were saying that they could not see the provider or chiropractor of there choice was flawed. I said that there is some very common sense reasons why we believe you are not getting any complaints and I spelled them out. 1. Injured workers have no idea where or to whom they should complain, they have no idea what DCBS is nor it's contact information they have no clue, nor what BOLI is nor it's contact information, and they certainly don't know of the Investigations & Sanctions Unit, Compliance Section and it's phone number. 2. This is clearly exacerbated by injured workers generally not knowing or clearly understanding their rights, including their treatment rights. As a consequence injured workers are being told they must go to this Occupational Clinic, or this Urgent Care Clinic, or the "Company Doctor" (steering) and even being told by their employer when asked that they can't see a chiropractor "they are not authorized to see a DC this is a work comp case...don't ya know." I told the committee members present that lastly injured workers are not complaining and not filing claims for fear of termination and fear that filing a workers' comp claim will adversely affect their future employment which is why Professor Freeman's study indicates that there are actually more workers who had been injured on the job refusing to file claims than those actually filing a claim. This is why your not getting your complaints. I then spoke to the issue of quality of care delivered to injured workers and that the Workers' Comp Director Shilts stated that there was no evidence that the closed panel MCO system in Oregon either improved quality or reduced costs but that this is what the MCO keep saying as a rational for the very restricted MCO panels. I then turned and look at each MCO rep around the room as I said that the chiropractic profession would respectfully ask that you at least consider the possibility that opening the MCO panels would improve quality of care rather than the reverse. That by making these panels open or as large as possible that competition among providers would then occur and would promote quality care. I explained that if multiple providers or specific to us chiropractic physicians are all competing for a limited number of injured workers in any given GSA there would be a incentive for my colleagues to indeed give each one of those injured workers their professional best. Why? In hopes that the injured worker will refer not only other injured workers but their family members, friends, and acquaintances. Alternatively with the closed panels you have a "captured audience" injured workers must go to this or that provider and if that provider has as I say a captured audience 10 more injured workers waiting in the reception room there is less incentive to give that patient in the room their best because there are many more waiting. I said we need look no further than some of the European socialized medical systems to see this phenomenon, people/injured workers are simply reduced to just being a number. I ended by saying what my father had told me back in 1981 when I joined the practice he said: "Son treat every patient like family, like your best friend, how you would want to be treated if you were hurting and your patients will always refer and you will always be busy and successful." Well when I stopped the negative comments started in.....all of which were from those defending the MCOs and carriers...for example... A fellow (can't recall his name) to my left a few places who stated earlier in the meeting that he was a defense attorney who worked for SAIF Corp from 1990-1998 was now the attorney representing Oregon Health System MCO piped up and said: "Well I'm not convinced that opening the MCO panels is really in the best interest or serves the MCOs or the insurance carriers well." I immediately (oh by the way did I mention the guy was a complete jerk!) said "I'd like to respond to that" and immediately said "The staff present can of course correct me if I'm wrong but as I understand it the Workers' Compensation Division is interested in providing what is in the best interest of injured workers rather than what might serve the MCOs and insurance carriers well." Of course all the W/C staff present were nodding their collective heads including the facilitator while the "jerk" red-faced look down at his paper (sometimes I really do crack me-self up...it was great!). Well this post is long enough... to the continued good fight, Vern Saboe Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2008 Report Share Posted February 12, 2008 Again, thanks Vern. Annette Quote Link to comment Share on other sites More sharing options...
Guest guest Posted February 12, 2008 Report Share Posted February 12, 2008 Thank you for being there for us Vern. You are like our mom, watching out for us even when we’re not paying attention. These are the kind of stories that SHOULD make people reconsider contributing to ICE PAK. Everyone needs to forward your email for friends off the list asking them to donate the minimum $25 per month to ICE PAK. If everyone did it, we wouldn’t need major donors; and it goes without saying that it would have a rippling effect ala “The Tipping Point”. Keep up the good work, Vern. ( E. Abrahamson, D.C.) Chiropractic physician Lake Oswego Chiropractic Clinic 315 Second Street Lake Oswego, OR 97034 503-635-6246 Website: http://www.lakeoswegochiro.com From: Vern Saboe <vsaboe@...> Date: Tue, 12 Feb 2008 09:56:44 -0800 <Oregondcs > Subject: " Goings on At the Salem State Capitol " Dear Colleagues, Just an update as per the special session and goings on relative to us at the capitol. As per the capitol building and substantive bills effecting us? Nothing is the answer, legislators are very limited on the number and type of bills they can introduce for this month long special session. Alternatively much activity has been happening at the department level. Yesterday I was asked to and participated in an Administrative Rule Advisory Committee meeting/discussion relative to several Workers' Comp Division rules not the least of which were the rules relative to expanding the very restricted MCO W/C provider panels and increasing the $ value on the conversion factors for our RUVs relative to our EM Codes which had be reduced a couple years ago. Interestingly the " Provider Task Force " that was put together to look at reducing the conversion factors failed to appoint a chiropractic physician on the committee and I have asked to be placed on future provider task forces relative to this issue. About a week and a half ago I pulled a meeting together with the Workers' Comp Division Director and his staff relative to expanding the MCO panels. I asked and bless his heart my friend and your colleague attending the meeting with me Dr. Freeman performed a similar study to that which the CAO performed relative to barriers injured workers were subjected to when wishing to see a chiropractor. The study/survey was commissioned by our good colleagues in ODOC spearheaded by my good friend Dr. Schmidt, to say the least Dr. Freeman's survey results were quite compelling and as always his comments during this high level meeting were both very timely and strategic during this meeting. Subsequent to that meeting the Director agreed to open the Admin Rules that address the minimum number of providers in each " Geographic Service Area (GSA) across the state. The Monday morning meeting which again took me out of clinic was rather long and the issue of expanding the MCO panels didn't come up until the very end of the meeting, a four and a half hour meeting that ran 35 mins overtime. It was unfortunate that the pro-worker representatives on the committee had left due to other commitments and I was left with a very skewed audience of remaining committee members...namely the MCO representatives, W/C insurance carriers, IME vendors, defense attorneys, and Workers' Comp Division staff. One shining spot in the room however was my now friend big Bob Oleson lobbyist for ODOC sitting behind me if it weren't for Bob the room would have been very, very cold indeed. Nonetheless I delivered by presentation. I spoke of how the CAO and ODOC surveys revealed considerable barriers to injured workers wishing to see one of our colleagues and how this was a disservice to injured workers, a cost driving, in violation of current statute, and fundamentally wrong. That the recent Workers' Comp Division's supposed study/survey noting that they were simply not getting any complaints from injured workers who were saying that they could not see the provider or chiropractor of there choice was flawed. I said that there is some very common sense reasons why we believe you are not getting any complaints and I spelled them out. 1. Injured workers have no idea where or to whom they should complain, they have no idea what DCBS is nor it's contact information they have no clue, nor what BOLI is nor it's contact information, and they certainly don't know of the Investigations & Sanctions Unit, Compliance Section and it's phone number. 2. This is clearly exacerbated by injured workers generally not knowing or clearly understanding their rights, including their treatment rights. As a consequence injured workers are being told they must go to this Occupational Clinic, or this Urgent Care Clinic, or the " Company Doctor " (steering) and even being told by their employer when asked that they can't see a chiropractor " they are not authorized to see a DC this is a work comp case...don't ya know. " I told the committee members present that lastly injured workers are not complaining and not filing claims for fear of termination and fear that filing a workers' comp claim will adversely affect their future employment which is why Professor Freeman's study indicates that there are actually more workers who had been injured on the job refusing to file claims than those actually filing a claim. This is why your not getting your complaints. I then spoke to the issue of quality of care delivered to injured workers and that the Workers' Comp Director Shilts stated that there was no evidence that the closed panel MCO system in Oregon either improved quality or reduced costs but that this is what the MCO keep saying as a rational for the very restricted MCO panels. I then turned and look at each MCO rep around the room as I said that the chiropractic profession would respectfully ask that you at least consider the possibility that opening the MCO panels would improve quality of care rather than the reverse. That by making these panels open or as large as possible that competition among providers would then occur and would promote quality care. I explained that if multiple providers or specific to us chiropractic physicians are all competing for a limited number of injured workers in any given GSA there would be a incentive for my colleagues to indeed give each one of those injured workers their professional best. Why? In hopes that the injured worker will refer not only other injured workers but their family members, friends, and acquaintances. Alternatively with the closed panels you have a " captured audience " injured workers must go to this or that provider and if that provider has as I say a captured audience 10 more injured workers waiting in the reception room there is less incentive to give that patient in the room their best because there are many more waiting. I said we need look no further than some of the European socialized medical systems to see this phenomenon, people/injured workers are simply reduced to just being a number. I ended by saying what my father had told me back in 1981 when I joined the practice he said: " Son treat every patient like family, like your best friend, how you would want to be treated if you were hurting and your patients will always refer and you will always be busy and successful. " Well when I stopped the negative comments started in.....all of which were from those defending the MCOs and carriers...for example... A fellow (can't recall his name) to my left a few places who stated earlier in the meeting that he was a defense attorney who worked for SAIF Corp from 1990-1998 was now the attorney representing Oregon Health System MCO piped up and said: " Well I'm not convinced that opening the MCO panels is really in the best interest or serves the MCOs or the insurance carriers well. " I immediately (oh by the way did I mention the guy was a complete jerk!) said " I'd like to respond to that " and immediately said " The staff present can of course correct me if I'm wrong but as I understand it the Workers' Compensation Division is interested in providing what is in the best interest of injured workers rather than what might serve the MCOs and insurance carriers well. " Of course all the W/C staff present were nodding their collective heads including the facilitator while the " jerk " red-faced look down at his paper (sometimes I really do crack me-self up...it was great!). Well this post is long enough... to the continued good fight, Vern Saboe Quote Link to comment Share on other sites More sharing options...
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