Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 Have it analyzed forwhat though? FOs don't have a specific chemical constituency as EOs do. Wouldn't every manufacturer have a different chemicalmakeup? -- In , " Schlicht " <cpfarm@n...> wrote: > I hate to be a pessimist but I have never had a supplier take an fo back. > You might consider having a sample analyzed but I don't know if the cost > would be prohibitive. If it is a large supplier maybe you can get a > replacement for them. Most ship in plastic, I think Tony's is the only > house that I buy from that comes in glass. The cost reflects this as well. > Good luck > Chris > > > > > > Happy Weekend I'm a bit miffed about something and could use some sage > and objective advise regarding a somewhat touchy subject. I purchased some > supplies from a supplier, scents to be exact and had been purchasing these > same scents from the same supplier for over two years. During that time, the > scents I acquired were of top quality and very consistent, so much so that I > > > > Alice > > MooseCreekBathandBody.com > > ^-^-^-@@-^-^-^ > > (..)-- > > ||---|| > > ^^ ^^ > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 Alice, Speaking as a supplier, I think it is important to name the company so that others aren't duped in the same way. Also, as you have e-mailed them they do have a chance to respond and explain (is there one?). Just my opinion! Also, was your answer about the CoQ10 answered? Markey :-) www.gardenofwisdom.com ******snippet******* .. . . been in amber glass in the past), same ones I'd been ordering for a long time. 5 of the scents were seriously diluted and one smelled totally like turpentine. I had several other people compare the old with the new and all agreed that they were VERY weak and the one was definately something other > than FO, or FO with something else pretty nasty in it. > > I have sent a nice email and requested that I return them for a refund and the supplier is not responding at all. I know that the person recieved the message because I got a read receipt. I've got over $150 invested in scents that I cannot use and wouldn't anyhow because one of them has definately got some kind of cutting chemical or something so foreign in it that if the smell of it is any indication, well the safety of my customers would certainly be in serious jeopardy and that's frightening. Any suggestions as to what to do if I continue to recieve no reply? I value your thoughts, thanks. > > Alice > MooseCreekBathandBody.com > ^-^-^-@@-^-^-^ > (..)-- > ||---|| > ^^ ^^ > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 Pam, Thank you for humbling me... I rarely post and then, as usual, I didn't think it through because I am tired of things like this happening. I would want your response if I were to have this happen with my business and customers! Again, thank you.. Markey :-) *snippet* .....One mistake doesn't make for a bad company. The > packer could be new and made a mistake. > JMHO > Pam Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 Did you pay for this with a credit card or through PayPal? If so I would file a complaint immediately. If you wait too long you could be out your $150. Even if you've been a customer of this company for two years they could have changed suppliers and know exactly what they are selling. I know of at least one supplier who gets in a terrific new FO, does a buy and carries it for a year or so and then goes to a cheaper immitation. This supplier also will not respond to emails and basically doesn't care if they keep you as a customer or not. If you reveal this supplier there may be folks here who can tell you if they've had a similar experience or other info. Sherry > Wow, Pam. You are so right. We've gotten so used to immediate responses > with the internet that we forget sometimes that there are real people behind the > signatures. Thanks for pointing that out. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 I'd really appriciate it if you'd let me know privately whoyou had this problem with, as I had a bad experience myself with soap safe FO that wasn't. Thanks, R Orando Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 I'd really appriciate it if you'd let me know privately whoyou had this problem with, as I had a bad experience myself with soap safe FO that wasn't. Thanks, R Orando Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 I'd really appriciate it if you'd let me know privately whoyou had this problem with, as I had a bad experience myself with soap safe FO that wasn't. Thanks, R Orando Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 > It is also possible the right person didn't receive the mail and it was read and deleted. Many things go hay wire and it is not fair to the supplier to not give them a chance to explain so go forth and try a phone call or several calls. I would give it at the very least a couple weeks for them to respond I understand the frustration of not having emails answered, but I agree with the message above. My business email has not been coming to me for the past week due to a problem with my hosts server. At this point, there is not much I can do but try to be patient (as I imagine and worry about who may be upset with me because I'm not answering their email). -- Have a wonderful day! An Indigo Rose ~usually unusual~ soap, supplies, and other stuff... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 > It is also possible the right person didn't receive the mail and it was read and deleted. Many things go hay wire and it is not fair to the supplier to not give them a chance to explain so go forth and try a phone call or several calls. I would give it at the very least a couple weeks for them to respond I understand the frustration of not having emails answered, but I agree with the message above. My business email has not been coming to me for the past week due to a problem with my hosts server. At this point, there is not much I can do but try to be patient (as I imagine and worry about who may be upset with me because I'm not answering their email). -- Have a wonderful day! An Indigo Rose ~usually unusual~ soap, supplies, and other stuff... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 > It is also possible the right person didn't receive the mail and it was read and deleted. Many things go hay wire and it is not fair to the supplier to not give them a chance to explain so go forth and try a phone call or several calls. I would give it at the very least a couple weeks for them to respond I understand the frustration of not having emails answered, but I agree with the message above. My business email has not been coming to me for the past week due to a problem with my hosts server. At this point, there is not much I can do but try to be patient (as I imagine and worry about who may be upset with me because I'm not answering their email). -- Have a wonderful day! An Indigo Rose ~usually unusual~ soap, supplies, and other stuff... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 You might find that it was cut with something. It would have to be an oil but since it doesn't seem to me you will get any satisfaction I don't really see the point. I only buy fo's from a very small group of people and very big houses for this very reason. Chris Re: Advise > Have it analyzed forwhat though? FOs don't have a specific chemical > constituency as EOs do. Wouldn't every manufacturer have a different > chemicalmakeup? > > > -- In 1Toiletries , " Schlicht " <cpfarm@n...> > wrote: > > I hate to be a pessimist but I have never had a supplier take an > fo back. > > You might consider having a sample analyzed but I don't know if > the cost > > would be prohibitive. If it is a large supplier maybe you can get > a > > replacement for them. Most ship in plastic, I think Tony's is the > only > > house that I buy from that comes in glass. The cost reflects this > as well. > > Good luck > > Chris > > > > > > > > > > Happy Weekend I'm a bit miffed about something and could use > some sage > > and objective advise regarding a somewhat touchy subject. I > purchased some > > supplies from a supplier, scents to be exact and had been > purchasing these > > same scents from the same supplier for over two years. During that > time, the > > scents I acquired were of top quality and very consistent, so much > so that I > > > > > > Alice > > > MooseCreekBathandBody.com > > > ^-^-^-@@-^-^-^ > > > (..)-- > > > ||---|| > > > ^^ ^^ > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 You might find that it was cut with something. It would have to be an oil but since it doesn't seem to me you will get any satisfaction I don't really see the point. I only buy fo's from a very small group of people and very big houses for this very reason. Chris Re: Advise > Have it analyzed forwhat though? FOs don't have a specific chemical > constituency as EOs do. Wouldn't every manufacturer have a different > chemicalmakeup? > > > -- In 1Toiletries , " Schlicht " <cpfarm@n...> > wrote: > > I hate to be a pessimist but I have never had a supplier take an > fo back. > > You might consider having a sample analyzed but I don't know if > the cost > > would be prohibitive. If it is a large supplier maybe you can get > a > > replacement for them. Most ship in plastic, I think Tony's is the > only > > house that I buy from that comes in glass. The cost reflects this > as well. > > Good luck > > Chris > > > > > > > > > > Happy Weekend I'm a bit miffed about something and could use > some sage > > and objective advise regarding a somewhat touchy subject. I > purchased some > > supplies from a supplier, scents to be exact and had been > purchasing these > > same scents from the same supplier for over two years. During that > time, the > > scents I acquired were of top quality and very consistent, so much > so that I > > > > > > Alice > > > MooseCreekBathandBody.com > > > ^-^-^-@@-^-^-^ > > > (..)-- > > > ||---|| > > > ^^ ^^ > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 You might find that it was cut with something. It would have to be an oil but since it doesn't seem to me you will get any satisfaction I don't really see the point. I only buy fo's from a very small group of people and very big houses for this very reason. Chris Re: Advise > Have it analyzed forwhat though? FOs don't have a specific chemical > constituency as EOs do. Wouldn't every manufacturer have a different > chemicalmakeup? > > > -- In 1Toiletries , " Schlicht " <cpfarm@n...> > wrote: > > I hate to be a pessimist but I have never had a supplier take an > fo back. > > You might consider having a sample analyzed but I don't know if > the cost > > would be prohibitive. If it is a large supplier maybe you can get > a > > replacement for them. Most ship in plastic, I think Tony's is the > only > > house that I buy from that comes in glass. The cost reflects this > as well. > > Good luck > > Chris > > > > > > > > > > Happy Weekend I'm a bit miffed about something and could use > some sage > > and objective advise regarding a somewhat touchy subject. I > purchased some > > supplies from a supplier, scents to be exact and had been > purchasing these > > same scents from the same supplier for over two years. During that > time, the > > scents I acquired were of top quality and very consistent, so much > so that I > > > > > > Alice > > > MooseCreekBathandBody.com > > > ^-^-^-@@-^-^-^ > > > (..)-- > > > ||---|| > > > ^^ ^^ > > > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 I'm really sorry the outcome wasn't as hoped. It is sad to see suppliers not stand behind their products. I understand the frustration, believe me, I've been there too. I will spare the list my troubles...but know you are not alone. A lot of us have swallowed some of the same medicine. What I think we sometimes forget...We gamble our dollars every time we place an order online, to people we don't know, or what they think is " good business practice " . The most harm we can do is not order from them again. Eventually they will have big pills to swallow as well when they go out of business. Have you tried the oils in soap or just smelling from the bottle? Often times the fragrances will bloom in soap even though they smell like cleaning fluid in the bottle. I have a few here like that. Before I toss them, I'd try a small batch of soap even if it has to be melt and pour to keep from wasting expensive butters, maybe a pound or so, and see if by chance there is a blossom hiding in that bottle. Could it be they switched suppliers for their FO's and this one/s just need soap to bloom? Again, I'm sorry for your.... loss of battle...in the FO war. well wishes.. Pam Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 I'm really sorry the outcome wasn't as hoped. It is sad to see suppliers not stand behind their products. I understand the frustration, believe me, I've been there too. I will spare the list my troubles...but know you are not alone. A lot of us have swallowed some of the same medicine. What I think we sometimes forget...We gamble our dollars every time we place an order online, to people we don't know, or what they think is " good business practice " . The most harm we can do is not order from them again. Eventually they will have big pills to swallow as well when they go out of business. Have you tried the oils in soap or just smelling from the bottle? Often times the fragrances will bloom in soap even though they smell like cleaning fluid in the bottle. I have a few here like that. Before I toss them, I'd try a small batch of soap even if it has to be melt and pour to keep from wasting expensive butters, maybe a pound or so, and see if by chance there is a blossom hiding in that bottle. Could it be they switched suppliers for their FO's and this one/s just need soap to bloom? Again, I'm sorry for your.... loss of battle...in the FO war. well wishes.. Pam Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 26, 2004 Report Share Posted September 26, 2004 I'm really sorry the outcome wasn't as hoped. It is sad to see suppliers not stand behind their products. I understand the frustration, believe me, I've been there too. I will spare the list my troubles...but know you are not alone. A lot of us have swallowed some of the same medicine. What I think we sometimes forget...We gamble our dollars every time we place an order online, to people we don't know, or what they think is " good business practice " . The most harm we can do is not order from them again. Eventually they will have big pills to swallow as well when they go out of business. Have you tried the oils in soap or just smelling from the bottle? Often times the fragrances will bloom in soap even though they smell like cleaning fluid in the bottle. I have a few here like that. Before I toss them, I'd try a small batch of soap even if it has to be melt and pour to keep from wasting expensive butters, maybe a pound or so, and see if by chance there is a blossom hiding in that bottle. Could it be they switched suppliers for their FO's and this one/s just need soap to bloom? Again, I'm sorry for your.... loss of battle...in the FO war. well wishes.. Pam Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 27, 2004 Report Share Posted September 27, 2004 In a message dated 9/26/2004 8:46:14 PM Eastern Daylight Time, shadowlake@... writes: Have you tried the oils in soap or just smelling from the bottle? Often times the fragrances will bloom in soap even though they smell like cleaning fluid in the bottle. I dunno, nothing we order should smell like cleaning fluid <gasp>. What we order should give us a heady feeling. We should love it or outright hate it, but if it smells of solvent, then it's full of solvent. I have a supplier in Mass, she has the best quality of everything. I can't afford to use her essential oils in my soaps, but I would use nothing else in my creams. She has EO's that smell like heaven compared to others, but still you have to try them. Her pachouli I hate, but I would use it in a blend for my creams, because I know her quality. I never thought I would find a Tea Tree Oil I liked, her's is wonderful, gives me that heady feeling. Her litsea doesn't smell like toilet bowl cleaner, and neither does her lemongrass, they're the best I've ever sampled. You really do have to get samples sizes. Yes, the best thing you can do is cut your losses and move on to another supplier. One of the best things about soapmaking and toletries making is the formulation of it all. It's all about design. You have to pick and choose from so many sources. It's great to get recommendations, helps things along. in Cambridge ~~Madness takes its toll, please have the exact change~~ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 27, 2004 Report Share Posted September 27, 2004 Joyce, why don't you go up to the Soapmakers Guilde Site. They have a long list of vendors. If someone insults a vendor on a list, it's called spamming and is definately not netiquitte. Plus it might get back to the vendor and cause even more problems <ask me how I know> There are lists all over the place for reputed vendors. If folks would just start with those, we'd have less unhappy stories. Or just get recommendations from some of the older heads on the lists. Recommdations abound. There are tons of reputed vendors out there for the asking. I agree, it takes some time, but eventually you will build 3 to 4 or maybe more vendors you do business with. Just ask the list, I'm sure folks will come up with lots of recommendations. in Cambridge ~~Madness takes its toll, please have the exact change~~ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 28, 2004 Report Share Posted September 28, 2004 Hi all! From what I understand, Alice purchased some FO's from a company that she has done lots of business with in the past.....for like 2 years right? After all that time, and now she gets some really bad FO's, and the company doesn't want to make it right.....that's just plain wrong! I understand you NOT telling the 'list' the name of the supplier.....as it's just not proper manners on the net..... However, if you purchase meat from a local butcher, and you get it home, and it smells like 3 day old road kill in 100 degree weather....you have a problem! (Nice analogy eh? LOL) After this, you go back to the butcher, and he says " tough luck " you bought it, you keep it....you're gonna be a bit ticked! Not only that, but you will tell EVERYONE that you know, not to purchase meat from Butcher Joe, as you could very well get sick or die from eating his 'road kill'... It could be problem with this companies new supplier.....it could be that they are financially strapped, and are now cutting their fragrances with something to make their inventory go further.....very bad business for sure, either way. I will say that I have had some troubles purchasing online.....but the problems have always been corrected, or some kind of agreement was reached so the supplier was happy, and so was I. Alice, if someone asks who the supplier is, and you feel comfortable telling, then please do so.....offlist.....so you can't be accused of 'slamming'.... And if I ever have trouble with anyone, I will be the first to tell anybody that asks....I will just do it as nicely as possible. It just makes me really unhappy that if you purchased locally, and got something bad, and you tell folks by word of mouth that the products you purchased were of poor quality, this is just considered normal. On the same token, if you are very HAPPY with someone's products, again, they get more business by word of mouth. That's how businesses fail or succeed. I think it's just plain wrong that we can't name them on the net, as it's considered 'slamming'...... I believe you mentioned before that you had recommended this supplier in the past......so that's 'cool'. I guess I'm just a bit miffed, as you say, that we can give praise where praise is due, but you can't complain when you get a terrible product with no resolution. Just my humble 2 cents, and I'm getting off my soap box now. Hope everyone has a great day! Even the supplier in question.....you know who you are! Candy in AL Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 29, 2004 Report Share Posted September 29, 2004 In a message dated 9/28/2004 8:41:56 AM Eastern Standard Time, Olatou@... writes: Soapmakers Guilde Site , Where/how do I find the Soapmaker's Guild? I can't seem to locate anything that mentions that...... R. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 7, 2012 Report Share Posted April 7, 2012 HI GUYS I NEED HELP I WANT TO BUY A COMPRESSOR, ALONG THE BAMBI COMPRESSORS, WHICH ONE I SHOULD GET? HOW MANY LITRES.. AND OTHER DETAILS SHOULD I CONSIDER? LOOKING FORWARD TO YOUR ADVISES!! THANK YOU AGUSTINA Quote Link to comment Share on other sites More sharing options...
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