Guest guest Posted June 23, 2006 Report Share Posted June 23, 2006 WOW Alice in SD, I looked at your craft show pictures.. You really planned well and did a great job of setting up your display. I bet people could smell your booth a mile away. GOOD JOB! Smell appeal + Eye appeal = MONEY Lucinda America's Favorite Herb Shop! Glenbrook Farms Herbs and Such Bulk Herbs, Spices, Teas, Essential oils www.glenbrookfarm.com/herbs _____ From: [mailto: ] On Behalf Of alicez Sent: Thursday, June 22, 2006 5:58 PM Subject: Re: How would you handle this? With all of the delivery confirmation information from the mailman and the post office, once that package was out of your hands there is no responsibility on your part if it was stolen from her porch. It sounds harsh, but I do not feel that you should send her a refund at all. Alice in SD How would you handle this? I have a customer, who says that they did not receive their order, Although the deliver confirmation from the post office says it was delivered. She also talked with your mail carrier and he told her that he did indeed deliver it. He set it by her apartment door. He failed to leave a yellow note in her mail box letting her know she had a package ready for delivery, But this is how they always did it and nothing has ever happened before. She feels I should just send her a refund.. What would you do? Lucinda America's Favorite Herb Shop! Glenbrook Farms Herbs and Such Bulk Herbs, Spices, Teas, Essential oils www.glenbrookfarm.com/herbs Quote Link to comment Share on other sites More sharing options...
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