Guest guest Posted March 18, 2002 Report Share Posted March 18, 2002 I would check your policy to see how much time they give you to appeal. There should be a section in there on appeals. I sent my appeal which gave me 60 days registered mail return receipt requested. The denial letter only had a PO Box so I called the number on the letter to get a mailing address to send it to. I successfully won my appeal. Good luck! Candy, mom to (DOCband #1, 10/5/01, #2, 2/25/02) land > We have Cigna HMO (we're in Denton Texas ~ about 30 miles North of Dallas). Our denial letter is dated 2/26/02. Do I have 30 days or 60 days to file an appeal? All the letter says is that if I wish to appeal I should do so in writing. > > If its 30 days, then I need to get my behind in gear! If 60, then I still need to get busy, but I have a little time to play with. > > Also, since most insurance companies are famous for " losing " or not receiving important documents regarding claims they dont want to pay, how do I get this appeal to them so that they wont say " Appeal? What appeal? We didn't get any appeal. " ??? LOL Registered mail? The kind that requires a signature that proves receipt? The address to send appeals to is in Houston, TX ~ so hand delivering it is out. > > Thanks in advance! > Lee Ann ~ mom to ~ born 10/2/01 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 18, 2002 Report Share Posted March 18, 2002 Hi LeeAnn: I am thinking most insurance companies are different with their appeal process, so I suggest you call your insurance company to see how long you have to appeal their decision. I would definitely send the appeal registered or certified mail. Definitely!!!!!!! Good luck! Debbie Abby's mom DOCgrad MI > We have Cigna HMO (we're in Denton Texas ~ about 30 miles North of Dallas). Our denial letter is dated 2/26/02. Do I have 30 days or 60 days to file an appeal? All the letter says is that if I wish to appeal I should do so in writing. > > If its 30 days, then I need to get my behind in gear! If 60, then I still need to get busy, but I have a little time to play with. > > Also, since most insurance companies are famous for " losing " or not receiving important documents regarding claims they dont want to pay, how do I get this appeal to them so that they wont say " Appeal? What appeal? We didn't get any appeal. " ??? LOL Registered mail? The kind that requires a signature that proves receipt? The address to send appeals to is in Houston, TX ~ so hand delivering it is out. > > Thanks in advance! > Lee Ann ~ mom to ~ born 10/2/01 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 19, 2002 Report Share Posted March 19, 2002 Each insurance company is different in regards to how long they allow you to file an appeal. Read through your policy and if it does not specifically state the time frame then you need to put a call into customer service and find out for sure. I would suggest sending the appeal letter by certified mail (registered mail is more for things that have an insurable value). Once they sign for the letter then you get a card back in the mail with a signature proving that they recieved it. Hope this helps and good luck!! Marci (Mom to ) Oklahoma > We have Cigna HMO (we're in Denton Texas ~ about 30 miles North of Dallas). Our denial letter is dated 2/26/02. Do I have 30 days or 60 days to file an appeal? All the letter says is that if I wish to appeal I should do so in writing. > > If its 30 days, then I need to get my behind in gear! If 60, then I still need to get busy, but I have a little time to play with. > > Also, since most insurance companies are famous for " losing " or not receiving important documents regarding claims they dont want to pay, how do I get this appeal to them so that they wont say " Appeal? What appeal? We didn't get any appeal. " ??? LOL Registered mail? The kind that requires a signature that proves receipt? The address to send appeals to is in Houston, TX ~ so hand delivering it is out. > > Thanks in advance! > Lee Ann ~ mom to ~ born 10/2/01 Quote Link to comment Share on other sites More sharing options...
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