Poor bedside manner

[Guest guest]

Hi KK

I am sure alot of us have borne the brunt of doctors asking

inappropriate questions. Like you, I am useless at responding

immediately and leave frustrated and angry. I would write a letter

of complaint to the doctor concerned or the hospital he/ she works

for. There may also be an avenue for complaints on their website. I

had a similar experience recently and felt 100 times better after I

sent a letter explaining how angry and hurt I had been during the

consultation. A doctor should be made aware of inappropriate bedside

manner or hurtful flippant remarks.

Regards

Parsons

>

> Hey there Beth and Jen,and everyone else of course!

> Regarding surgery being cosmetic, What's that all about anyway,

how foolish of any Dr., Nurse or Insurance company for that matter,

to think that BEPS is cosmetic. The first Doctor i took Malenah too,

told me exactly what she had almost immediately, that was

impressive, but that's about all he said that impressed me. He told

me to look it up on the Internet to learn what it was. I thought

that was the Dr.'s job, to tell you about the diagnosis, times are

changing. He also said her surgery would be " strictly cosmetic. " Our

second opinion, Dr. Grannet, in San Diego, said it was not cosmetic,

but functional. He went on to say how frustrating it must be for

Lenah to hold her eyebrows up to see properly. He had real empathy.

And he didn't tell me to go home and look it up on the Internet,

well, he did, but only after he had answered all my current

questions and concerns. Then he refer me to his partner who would do

the surgery, he said he's the best, and that Dr. Grannet had taken

his own children to see him. I thought it was so cool that the Dr.

said " i know where my expertise are, and where they are not, I

would only want the best to do my children's surgery. " How humble is

that!

> I had a Dr. ask me about my cerebral palsy, he asked me how far i

went in my education, and other very intrusive questions, you know,

the arrogant " I know better than you " type. Real condescending and

flat out rude. How can people treat others like that? I went home in

tears, i felt so down on myself. By the time i got home, i got mad,

how rude. I sure wish i could be more forcefully sometimes.

> A girl at church asked what Malenah " calls us, " stupid question,

Mom and Dad, i told her, she asked again, " i know but what does she

call you? Mom and Dad. " Another person asked me where i got Lenah's

shoes, i said in China, she said serious as can be, " Oh, did they

come with her? " I laughed out loud . My girlfriend said i should

have told her " NO, did yours! " See, snappy comeback, i never have

those! My favorite question is, Are the other children your own?

Yes, they're all mine! I know, I know, people sometimes don't know

better, but come on.

> Yikes, i sure did carry on !

> kk

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> kk

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