Guest guest Posted October 26, 2011 Report Share Posted October 26, 2011 Hi all, hope this gets through, my last post didn't! Anyway, just thought I'd let you all know about this website (if you don't already!) Having problems (yet again) obtaining test results from my last hospital visit which was 8 weeks ago. Secretary ignoring my e-mails, next appointment supposed to posted to me not arrived. Gp's leter not arrived (according the practice). So did a bit of web hunting to make a complaint, and found this website. Through it I found that the hospital have a Patient Experience Team, never heard of them or seen anything about them before - a well kept secret! Having already tried PALS, with no success, I was very happy to find that the PET answered the phone on the second ring, and are investigating for me. Will keep you updated. The Patient Opinion website also gives you an opportunity to get ratings and comments from users of NHS hospitals. I reckon we should all put our stories on there! Just thought I'd let you know. A Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.