Your 'Practitioner' for Genova Tests

[Guest guest]

I have written to Genova complaining that they are sending my

members test results to Thyroid UK and they should have on the form that

Thyroid Patient Advocacy is their Practitioner. For those who have noticed that

they have Thyroid UK as practitioner, please will you amend this to read

Thyroid Patient Advocacy instead, when you return the requisition form. Please

see below.

Luv - Sheila

From: Eaton [mailto:peaton@...]

Sent: 04 October 2010 11:50

Sheila

Subject: RE: Quick Q about genova test kits

Good Morning Sheila,

Sorry for these errors.

Please advise the patients

to change the practitioners details on the requisition forms when they are

returned.

Kind regards,

Eaton

Supplies Technician

Genova

Diagnostics Europe

Innovative

Testing for Optimal Health

Parkgate House

356 West Lane

New Malden Surrey KT3 6NB

+44(0)20 8336 7763 (Direct)

+44(0)20 8336 7754 (Automated line)

kitorders@...

www.GDXUK.net

From: Sheila [sheila@...]

Sent: 03 October 2010 17:16

kitorders@...; sassiegray@...

Subject: FW: Quick Q about genova test kits

Please would you take note that this is the second order this

week where my members have complained that they put 'Thyroid Patient Advocacy'

as their Practitioner, yet when they received tests, whoever had arranged these

had put 'Thyroid UK' as ;Practitioner'. Please can this be rectified as soon as

possible so the correct Practitioners is stated.

Many thanks

Sheila

Chair - Thyroid Patient Advocacy

> thyroid treatment

> From: sassiegray@...

> Date: Thu, 30 Sep 2010 16:45:16 +0000

> Subject: Quick Q about genova test kits

>

> I placed my order using the phone number from the files on here about

discounts, and got an automated order service, left all my details,

practitioner as Thyroid Patient Advocacy UK, received my tests yesterday and

they have the practitioner down as a Lynn (mynott or something) Thyroid UK, is

this correct, where will my results get sent?

> Thanks

> Sandie

>

>

>