RE: Re: How Rude!! Bit of a Rant!!

[Guest guest]

Oh Sheila,

what a horrible experience bringing those dark days back again! Can you not junk virgin?

> thyroid treatment > From: sheilaturner@...> Date: Fri, 10 Oct 2008 11:53:41 +0000> Subject: Re: How Rude!! Bit of a Rant!!> > I have been on the phone to Virgin just now. Had to wait 20 minutes in > a long, long queue, and then when I got through, my security words (two)> didn't match the security word they had. I was given two security words > because my Virgin account was hacked into (this was when my forum was > hijacked). I have been using these two security words for the past > couple of years. I started to physically shake thinking I had been > hacked yet again, when, and the girl said that this was a possibility. > However, after me having to give loads of other personal details, she > decided to tell me what the security word was. It had apparently > reverted to the original one. I asked how it was possible for this to > happen and she just dismissed it as "one of those things". I am > absolutely furious because this left me feeling physically sick > thinking the worst scenario. I have told them I wanted an investigation > made into this. > > There are so many of our members who were with blueyonder, ntlworld and > many others who have been moved to VirginMedia as their ISP, but I > don't know whether the email problem is with them or just the original > Virgin members. They have told me everything should be OK this > afternoon. We will wait and see.> > Luv - Sheila> >> > Hi Sheila, I was with virgin, had all sorts of problems, the > > problems were never their end, always mine. I Changed ISP, no more > > problems. Do we have any other members in your area having the same > > trouble.> > > > Best wishes> > keith> > > > > ------------------------------------> > TPA is not medically qualified. Consult with a qualified medical practitioner before changing medication.> >