Guest guest Posted November 15, 2009 Report Share Posted November 15, 2009 My insurance also reimbursed me for the upgrade from the 3G to the Freedom, but it took several appeals and more than a year. I did not get a preapproval. Steinerman In a message dated 11/15/2009 5:26:34 P.M. Eastern Standard Time, rclark0276@... writes: Yes Carol, that is true, but how many cases are there where this happened? Thats why I used the word " generally " . LOL *---* *---* *---* *---* *---* Only Irish coffee provides in a single glass all four essential food groups: alcohol, caffeine, sugar and fat. -- Levine & Dreamer Doll ke7nwn E-mail- _rclark0276@..._ (mailto:rclark0276@...) Home Page- _http://webpages.http://webpahttp://web_ (http://webpages.charter.net/dog_guide/) ----- Original Message ----- From: " Carol " <_carol@..._ (mailto:carol@...) > <_@..._ (mailto: ) > Sent: Sunday, November 15, 2009 2:22 PM Subject: Re: Nucleus 5 Upgrade > and Dan, > When I upgraded from the 3G to the Freedom my insurance company agreed to > pay for it. I think it is an individual thing. I believe it has a lot to > do with how the CI Center words the letter of necessity to the insurance > company. > Happy Hearing! > Carol > Boca Raton, FL > N24C - Sprint then 3G left ear -12/11/01-upgraded to Freedom on 2/19/08 > N Freedom- right ear- implanted 3/01/06 activated 4/6/06 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 15, 2009 Report Share Posted November 15, 2009 Hi Dan, I dont know that there is or would be a " recommendation " to upgrade one's processor. You would need to compare your Freedom to the Nucleus 5 and see if there is any real advantage to an upgrade. Generally, the only time insruance might cover an upgrade is if the current processor is no longer supported. So far, of the Cochlear processors, only the Sprint/Spectra processors are on this list. The 3G and Freedom processors are far from being put on this list so you would be looking at out of pocket. *---* *---* *---* *---* *---* In 1911 The first art contest was held. Winners were selected by a drawing. -- Daryl Stout & Dreamer Doll ke7nwn E-mail- rclark0276@... Home Page- http://webpages.charter.net/dog_guide/ Nucleus 5 Upgrade > Hello everyone, > > Since this is a first, that is a new cochlear implant product has come out > since I had my ci 1 1/2 years ago, I have some upgrading questions. > > First of all, is it recommended to upgrade from the current ci to the new > one? > > And approximately how long should the upgrading process take? > > Does insurance cover the upgrade? > > And if this info helps any, I'm currently using the Nucleus Freedom. > > Thanks! > > Dan > > > > ------------------------------------ > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 15, 2009 Report Share Posted November 15, 2009 and Dan, When I upgraded from the 3G to the Freedom my insurance company agreed to pay for it. I think it is an individual thing. I believe it has a lot to do with how the CI Center words the letter of necessity to the insurance company. Happy Hearing! Carol Boca Raton, FL N24C - Sprint then 3G left ear -12/11/01-upgraded to Freedom on 2/19/08 N Freedom- right ear- implanted 3/01/06 activated 4/6/06 Nucleus 5 Upgrade > Hello everyone, > > Since this is a first, that is a new cochlear implant product has come out > since I had my ci 1 1/2 years ago, I have some upgrading questions. > > First of all, is it recommended to upgrade from the current ci to the new > one? > > And approximately how long should the upgrading process take? > > Does insurance cover the upgrade? > > And if this info helps any, I'm currently using the Nucleus Freedom. > > Thanks! > > Dan > > > > ------------------------------------ > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 15, 2009 Report Share Posted November 15, 2009 Yes Carol, that is true, but how many cases are there where this happened? Thats why I used the word " generally " . LOL *---* *---* *---* *---* *---* Only Irish coffee provides in a single glass all four essential food groups: alcohol, caffeine, sugar and fat. -- Levine & Dreamer Doll ke7nwn E-mail- rclark0276@... Home Page- http://webpages.charter.net/dog_guide/ Re: Nucleus 5 Upgrade > and Dan, > When I upgraded from the 3G to the Freedom my insurance company agreed to > pay for it. I think it is an individual thing. I believe it has a lot to > do with how the CI Center words the letter of necessity to the insurance > company. > Happy Hearing! > Carol > Boca Raton, FL > N24C - Sprint then 3G left ear -12/11/01-upgraded to Freedom on 2/19/08 > N Freedom- right ear- implanted 3/01/06 activated 4/6/06 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 16, 2009 Report Share Posted November 16, 2009 There is a booklet that Cochlear has that compares the Freedom processor with the Nucleus 5 processor. Gives the advantages of each. Give Cochlear a call 1-800-523-5798 and ask them to send it to you. Then you can make an educated choice. The only trade in Cochlear is doing right now is for a Freedom processor being exchanged for a Nucleus 5. They will give you some trade in value on it, but certainly not as much as the Nucleus 5 will cost. And as explained, if your processor is fixable, insurance won't pay for an upgrade. Hi Dan, I dont know that there is or would be a " recommendation " to upgrade one's processor. You would need to compare your Freedom to the Nucleus 5 and see if there is any real advantage to an upgrade ____________________________________________________________ Manufacturer-Direct Hardwood Floors Never pay retail again. Wholesale prices on all hardwood floors! http://thirdpartyoffers.juno.com/TGL2141/c?cp=i9Za_dxxUfvUrtzkbkWw3QAAJ1CAYQG2fn\ ZWBLacCwlpBoaTAAQAAAAFAAAAAKRmwT4AAAMlAAAAAAAAAAAAAAAAAANldAAAAAA= Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 16, 2009 Report Share Posted November 16, 2009 May I inject my comments here?  As I email before Cochlear Corp in conjunction with certain surgeons and audiology facilities is  giving a FREE Freedom to Nucleus 5 upgrade..  Cochlear does not wast time. I mailed the first of two surveys and an upgrade order form on Veterans day and the Freedom return pak and paperwork s being FedEx priority overnight today.  I respect and C expertise but we have to distinguish the trade in from the free upgrade.  As Lou Gehrig said in his farewell speech " I am the luckiest man alive. "  Gerald From: Nucleus24 <nucleus24@...> Subject: Re: Nucleus 5 Upgrade Date: Monday, November 16, 2009, 7:53 PM  There is a booklet that Cochlear has that compares the Freedom processor with the Nucleus 5 processor. Gives the advantages of each. Give Cochlear a call 1-800-523-5798 and ask them to send it to you. Then you can make an educated choice. The only trade in Cochlear is doing right now is for a Freedom processor being exchanged for a Nucleus 5. They will give you some trade in value on it, but certainly not as much as the Nucleus 5 will cost. And as explained, if your processor is fixable, insurance won't pay for an upgrade. Hi Dan, I dont know that there is or would be a " recommendation " to upgrade one's processor. You would need to compare your Freedom to the Nucleus 5 and see if there is any real advantage to an upgrade ____________ _________ _________ _________ _________ _________ _ Manufacturer- Direct Hardwood Floors Never pay retail again. Wholesale prices on all hardwood floors! http://thirdpartyof fers.juno. com/TGL2141/ c?cp=i9Za_ dxxUfvUrtzkbkWw3 QAAJ1CAYQG2fnZWB LacCwlpBoaTAAQAA AAFAAAAAKRmwT4AA AMlAAAAAAAAAAAAA AAAAANldAAAAAA= Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 16, 2009 Report Share Posted November 16, 2009 Hi, Thank you all for your input and for the info. I've decided to get in touch with my audie and see what he says about it. And will possibly post the update in here. Thanks! Dan > > There is a booklet that Cochlear has that compares the Freedom processor > with the Nucleus 5 processor. Gives the advantages of each. Give > Cochlear a call 1-800-523-5798 and ask them to send it to you. Then you > can make an educated choice. > > The only trade in Cochlear is doing right now is for a Freedom processor > being exchanged for a Nucleus 5. They will give you some trade in value > on it, but certainly not as much as the Nucleus 5 will cost. And as > explained, if your processor is fixable, insurance won't pay for > an upgrade. > > > > Hi Dan, > I dont know that there is or would be a " recommendation " to upgrade > one's processor. You would need to compare your Freedom to the Nucleus 5 > and see if there is any real advantage to an upgrade > ____________________________________________________________ > Manufacturer-Direct Hardwood Floors > Never pay retail again. Wholesale prices on all hardwood floors! > http://thirdpartyoffers.juno.com/TGL2141/c?cp=i9Za_dxxUfvUrtzkbkWw3QAAJ1CAYQG2fn\ ZWBLacCwlpBoaTAAQAAAAFAAAAAKRmwT4AAAMlAAAAAAAAAAAAAAAAAANldAAAAAA= > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 16, 2009 Report Share Posted November 16, 2009 Gerald, There are always exceptions, but in this case, this is not the norm. Most people, if they want an upgrade, have to pay for it unless their insurance will. Enjoy the upgrade. I will comment on the Lou Gehrig quote....those of us who receive a cochlear implant and regain hearing are not lucky, but blessed. There is no luck involved here. *---* *---* *---* *---* *---* E-mail returned due to Insufficient Voltage. & Dreamer Doll ke7nwn E-mail- rclark0276@... Home Page- http://webpages.charter.net/dog_guide/ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 17, 2009 Report Share Posted November 17, 2009 Gerald, We were telling Dan about the differences between the Freedom and the Nucleus 5 processors, and the fact that his insurance would most likely not pay for the upgrade, given the fact that his Freedom is not all that old, and is still repairable. I was also making the point that the ONLY trade in allowances Cochlear is doing currently is on Freedom implants. NOT Freedom upgrades for Nucleus 24 or N24C implants even if they are using Freedom processors. YOU on the other hand, are talking about exchanging an unopened Freedom processor for a new Nucleus 5 processor. Whole different process. Dan has a used Freedom processor, so he would have to pay the difference between what Cochlear is allowing as a trade in value. YOu have an UNUSED processor, so Cochlear is giving an even exchange. As Tom Lehrer once said, " If people cannot communicate, the very least they can do is to shut up. " May I inject my comments here? As I email before Cochlear Corp in conjunction with certain surgeons and audiology facilities is giving a FREE Freedom to Nucleus 5 upgrade.. Cochlear does not wast time. I mailed the first of two surveys and an upgrade order form on Veterans day and the Freedom return pak and paperwork s being FedEx priority overnight today. I respect and C expertise but we have to distinguish the trade in from the free upgrade. As Lou Gehrig said in his farewell speech " I am the luckiest man alive. " Gerald ____________________________________________________________ Doctorate Degrees Online Boost your career with an online doctoral degree. Enroll today! http://thirdpartyoffers.juno.com/TGL2141/c?cp=QStyErPqC3i9K_vFNwWg6gAAJ1CAYQG2fn\ ZWBLacCwlpBoaTAAQAAAAFAAAAAAtb2j4AAAMlAAAAAAAAAAAAAAAAAAAyOQAAAAA= Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 17, 2009 Report Share Posted November 17, 2009 Hello Folks, Well, yesterday was the day, I went to Boston for my consultation. Meeting the Dr./Surgeon was a wonderful experience. This is a long indept process. There are many people to see and to test with before the papers can go to the Board for a final decision. This is at least a five month process. The only thing I am questioning is the cost of the device and surgery. I have not seen any reference to money throughout my interactions with anyone here. I got no comments on that from the Doctor either. Is this a hush about the CI way of life? If anyone wants to e-mail me off list my address is psarchi@... I appreciate any help I can find. Many thanks again, Patty Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 17, 2009 Report Share Posted November 17, 2009 , " As Tom Lehrer once said, " If people cannot communicate, the very least they can do is to shut up. " If only more people did this... LOL *---* *---* *---* *---* *---* It may be that your sole purpose in life is simply to serve as a warning to others. & Dreamer Doll ke7nwn E-mail- rclark0276@... Home Page- http://webpages.charter.net/dog_guide/ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 18, 2009 Report Share Posted November 18, 2009 My bill from the Cleveland Clinic for outpatient surgery to implant a Nucleus 5 was about $67,000 How much of that is covered by your insurance depends on your insurance. No cheap, but worth it. Hello Folks, The only thing I am questioning is the cost of the device and surgery. I have not seen any reference to money throughout my interactions with anyone here. I got no comments on that from the Doctor either. Is this a hush about the CI way of life? Many thanks again, Patty ____________________________________________________________ Doctorate Degrees Online Boost your career with an online doctoral degree. Enroll today! http://thirdpartyoffers.juno.com/TGL2141/c?cp=z3GE76K7X25S1_MrI_96igAAJ1CAYQG2fn\ ZWBLacCwlpBoaTAAQAAAAFAAAAAPeT2z4AAAMlAAAAAAAAAAAAAAAAAAAyOQAAAAA= Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 Gerald, I worked for a Massachusetts State Agency, and had packages delivered by Fed Ex to my office without any problem whatsoever. And suggestions by others on the list to have it shipped to your office seems like a great idea. Betty Lynch Bilateral CI Freedom In a message dated 11/22/2009 2:19:26 P.M. Eastern Standard Time, gerald4nyc@... writes: I work for a New York State agency and in this case Human Resources is in another city. It is best to handle this locally. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 ,  For people who are retired or housewives it is not a problem to get a package direct signature required. For myself, if innocuous stuff all comes direct signature required I intend to ignore FedEx. Cochlear will not like getting their delivery back.  For the RMA it was direct signature required. I had the processor and I see no reason for the restricted delivery.  I may lose pay and get dropped from the payroll. And for a gimmick. And as far as eroding Cochlear business they get out of life what they put into it.  Now I will shut up.    Gerald From: Nucleus24 <nucleus24@...> Subject: Re: Nucleus 5 Upgrade Date: Wednesday, November 18, 2009, 12:20 AM  Gerald, We were telling Dan about the differences between the Freedom and the Nucleus 5 processors, and the fact that his insurance would most likely not pay for the upgrade, given the fact that his Freedom is not all that old, and is still repairable. I was also making the point that the ONLY trade in allowances Cochlear is doing currently is on Freedom implants. NOT Freedom upgrades for Nucleus 24 or N24C implants even if they are using Freedom processors. YOU on the other hand, are talking about exchanging an unopened Freedom processor for a new Nucleus 5 processor. Whole different process. Dan has a used Freedom processor, so he would have to pay the difference between what Cochlear is allowing as a trade in value. YOu have an UNUSED processor, so Cochlear is giving an even exchange. As Tom Lehrer once said, " If people cannot communicate, the very least they can do is to shut up. " May I inject my comments here? As I email before Cochlear Corp in conjunction with certain surgeons and audiology facilities is giving a FREE Freedom to Nucleus 5 upgrade.. Cochlear does not wast time. I mailed the first of two surveys and an upgrade order form on Veterans day and the Freedom return pak and paperwork s being FedEx priority overnight today. I respect and C expertise but we have to distinguish the trade in from the free upgrade. As Lou Gehrig said in his farewell speech " I am the luckiest man alive. " Gerald ____________ _________ _________ _________ _________ _________ _ Doctorate Degrees Online Boost your career with an online doctoral degree. Enroll today! http://thirdpartyof fers.juno. com/TGL2141/ c?cp=QStyErPqC3i 9K_vFNwWg6gAAJ1C AYQG2fnZWBLacCwl pBoaTAAQAAAAFAAA AAAtb2j4AAAMlAAA AAAAAAAAAAAAAAAA yOQAAAAA= Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 Gerald, What is the big deal? was not even talking about deliveries. You intend to ignore FedEx? Cochlear will not like getting their stuff back? Why the childish attitude? What does this have to do with the topic of upgrades? You are not the only one who has to deal with the potholes of life. Got a beef with Cochlear? Pick up the phone and call them. That is all you need to do. *---* *---* *---* *---* *---* Police were called to a daycare where a three-year-old was resisting a rest. & Dreamer Doll ke7nwn E-mail- rclark0276@... Home Page- http://webpages.charter.net/dog_guide/ Re: Re: Nucleus 5 Upgrade ,  For people who are retired or housewives it is not a problem to get a package direct signature required. For myself, if innocuous stuff all comes direct signature required I intend to ignore FedEx. Cochlear will not like getting their delivery back.  For the RMA it was direct signature required. I had the processor and I see no reason for the restricted delivery.  I may lose pay and get dropped from the payroll. And for a gimmick. And as far as eroding Cochlear business they get out of life what they put into it.  Now I will shut up. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 The solution is simple: Have Cochlear Americas check " Hold at Fedex Location " on the waybill. Fedex will " try " to call you when available for pickup or you can check the shipment status online with the tracking number - which CA can provide you with. It works. Painless Trust me! Bob ......... Re: Re: Nucleus 5 Upgrade , For people who are retired or housewives it is not a problem to get a package direct signature required. For myself, if innocuous stuff all comes direct signature required I intend to ignore FedEx. Cochlear will not like getting their delivery back. For the RMA it was direct signature required. I had the processor and I see no reason for the restricted delivery. I may lose pay and get dropped from the payroll. And for a gimmick. And as far as eroding Cochlear business they get out of life what they put into it. Now I will shut up. Gerald Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 Dear Bob.  I have other medical concerns that I will not address here because it is off list. In the past Cochlear indeed did send me the Freedom DVD and new users kit which was NOT restricted and just left at my door. I hope that they will continue to do so.  In the packing list I requested that the Nucleus 5 go to the audiology center. I have a Cochlear person email address and I will do this again. Whether or not Cochlear honors this is as wrote one of life potholes..  It is a paradox but the reason I an entitled to a free upgrade is that the Nucleus 5 came onto the market shortly after I received the Freedom but this uses up even more work time.  I am aware that FedEx gives four days for pickup but the car service fare is prohibitive too.     Everything seems to be crashing down on me at once.Bus and subway fare would be cheaper but the route is complicated..  New York City is not like some small town with all facilities just a short walk away.  Nevertheless, if I should need supplies I will have to remain in my apartment until FedEx makes the standard overnight delivery. I do not know if it is possible to have billing addressed to me and shipment to my ENT.  I did indeed offer Cochlear to pay for Priority Overnight for the RMA but my gesture was refused.   Gerald From: MacPherson <hohbob@...> Subject: RE: Re: Nucleus 5 Upgrade Date: Sunday, November 22, 2009, 6:05 PM  The solution is simple: Have Cochlear Americas check " Hold at Fedex Location " on the waybill. Fedex will " try " to call you when available for pickup or you can check the shipment status online with the tracking number - which CA can provide you with. It works. Painless Trust me! Bob .......... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 " Whether or not Cochlear honors this is as wrote one of life potholes.. " Not this time. This is where you become _proactive_ and handle the issue in a positive way instead of putting the blame on someone else if things dont go right. Denver could get snowed in and your overnight might be over month. Who will take the blame then? Be proactive. We are not going to fix it for you, Gerald. You have the tools, you do it. You know Cochlear's phone number, you call then with your concerns. *---* *---* *---* *---* *---* Ballerinas are always on their toes. Why don't they just get taller ballerinas? & Dreamer Doll ke7nwn E-mail- rclark0276@... Home Page- http://webpages.charter.net/dog_guide/ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 OR....... if you work in a small office, perhaps you could have it shipped there. I used to have my packages shipped to my office. Happy Hearing! Carol Boca Raton, FL N24C - Sprint then 3G left ear -12/11/01-upgraded to Freedom on 2/19/08 N Freedom- right ear- implanted 3/01/06 activated 4/6/06 Re: Re: Nucleus 5 Upgrade , For people who are retired or housewives it is not a problem to get a package direct signature required. For myself, if innocuous stuff all comes direct signature required I intend to ignore FedEx. Cochlear will not like getting their delivery back. For the RMA it was direct signature required. I had the processor and I see no reason for the restricted delivery. I may lose pay and get dropped from the payroll. And for a gimmick. And as far as eroding Cochlear business they get out of life what they put into it. Now I will shut up. Gerald Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 ??? I work and I have gotten Fed Ex signature required packages myself. I either have them delivered to my workplace (the mailroom guy brings up the package along with the device for me to sign for the package) or if it's delivered to my home address, someone at the apt office signs for me. Is that not the way things work up in NY? I would think that apt buildings would have a super that signs for packages. This is a precaution on Cochlear America's part to make sure the products are delivered to where they are supposed to go and to track them. It's a legal protection for both parties in the transaction. I am honestly puzzled at your attitude. Kat On Sun, Nov 22, 2009 at 11:53 AM, Gerald Gollinger <gerald4nyc@...>wrote: > > > , > > For people who are retired or housewives it is not a problem to get a > package direct signature required. For myself, if innocuous stuff all > comes direct signature required I intend to ignore FedEx. Cochlear will > not like getting their delivery back. > > For the RMA it was direct signature required. I had the processor and I > see no reason for the restricted delivery. > > I may lose pay and get dropped from the payroll. And for a gimmick. And > as far as eroding Cochlear business they get out of life what they put into > it. > > Now I will shut up. > > > > Gerald > > > > From: Nucleus24 <nucleus24@... <nucleus24%40juno.com>> > Subject: Re: Nucleus 5 Upgrade > <%40> > Date: Wednesday, November 18, 2009, 12:20 AM > > > > Gerald, > We were telling Dan about the differences between the Freedom and the > Nucleus 5 processors, and the fact that his insurance would most likely > not pay for the upgrade, given the fact that his Freedom is not all that > old, and is still repairable. I was also making the point that the ONLY > trade in allowances Cochlear is doing currently is on Freedom implants. > NOT Freedom upgrades for Nucleus 24 or N24C implants even if they are > using Freedom processors. > YOU on the other hand, are talking about exchanging an unopened > Freedom processor for a new Nucleus 5 processor. Whole different > process. Dan has a used Freedom processor, so he would have to pay the > difference between what Cochlear is allowing as a trade in value. YOu > have an UNUSED processor, so Cochlear is giving an even exchange. > As Tom Lehrer once said, " If people cannot communicate, the very least > they can do is to shut up. " > > > > May I inject my comments here? > > As I email before Cochlear Corp in conjunction with certain surgeons and > audiology facilities is giving a FREE Freedom to Nucleus 5 upgrade.. > > Cochlear does not wast time. I mailed the first of two surveys and an > upgrade order form on Veterans day and the Freedom return pak and > paperwork s being FedEx priority overnight today. > > I respect and C expertise but we have to distinguish the > trade in from the free upgrade. > > As Lou Gehrig said in his farewell speech " I am the luckiest man alive. " > > Gerald > > ____________ _________ _________ _________ _________ _________ _ > Doctorate Degrees Online > Boost your career with an online doctoral degree. Enroll today! > http://thirdpartyof fers.juno. com/TGL2141/ c?cp=QStyErPqC3i > 9K_vFNwWg6gAAJ1C AYQG2fnZWBLacCwl pBoaTAAQAAAAFAAA AAAtb2j4AAAMlAAA > AAAAAAAAAAAAAAAA yOQAAAAA= > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 Oh and by the way I live in a small city and the nearest FedEx center is 3 miles away. I am in wheelchair so I can't just up and walk there. There is virtually no bus service and a taxi ride would set me back more than $20. So yeah, I think that NYC being NYC, you would have a lot more alternatives. If you have issues with CA, you need to call them. Kat On Sun, Nov 22, 2009 at 1:38 PM, Gerald Gollinger <gerald4nyc@...>wrote: > > > > I am aware that FedEx gives four days for pickup but the car service fare > is prohibitive too. Everything seems to be crashing down on me at > once.Bus and subway fare would be cheaper but the route is complicated.. > New York City is not like some small town with all facilities just a short > walk away. > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 While the guideline for my office is no personal delivery I enlisted our Employee Assistance Program to allow such shipments. I work for a New York State agency and in this case Human Resources is in another city. It is best to handle this locally.  While I already asked for delivery of the Nucleus 5 to my audiology facility this can always be changed. I agree it will be best if I go to the mail room and sign. Hopefully, Cochlear will allow this.  Gerald  > > From: Nucleus24 <nucleus24@... <nucleus24%40juno.com>> > Subject: Re: Nucleus 5 Upgrade > <%40> > Date: Wednesday, November 18, 2009, 12:20 AM > > > > Gerald, > We were telling Dan about the differences between the Freedom and the > Nucleus 5 processors, and the fact that his insurance would most likely > not pay for the upgrade, given the fact that his Freedom is not all that > old, and is still repairable. I was also making the point that the ONLY > trade in allowances Cochlear is doing currently is on Freedom implants. > NOT Freedom upgrades for Nucleus 24 or N24C implants even if they are > using Freedom processors. > YOU on the other hand, are talking about exchanging an unopened > Freedom processor for a new Nucleus 5 processor. Whole different > process. Dan has a used Freedom processor, so he would have to pay the > difference between what Cochlear is allowing as a trade in value. YOu > have an UNUSED processor, so Cochlear is giving an even exchange. > As Tom Lehrer once said, " If people cannot communicate, the very least > they can do is to shut up. " > > > > May I inject my comments here? > > As I email before Cochlear Corp in conjunction with certain surgeons and > audiology facilities is giving a FREE Freedom to Nucleus 5 upgrade.. > > Cochlear does not wast time. I mailed the first of two surveys and an > upgrade order form on Veterans day and the Freedom return pak and > paperwork s being FedEx priority overnight today. > > I respect and C expertise but we have to distinguish the > trade in from the free upgrade. > > As Lou Gehrig said in his farewell speech " I am the luckiest man alive. " > > Gerald > > ____________ _________ _________ _________ _________ _________ _ > Doctorate Degrees Online > Boost your career with an online doctoral degree. Enroll today! > http://thirdpartyof fers.juno. com/TGL2141/ c?cp=QStyErPqC3i > 9K_vFNwWg6gAAJ1C AYQG2fnZWBLacCwl pBoaTAAQAAAAFAAA AAAtb2j4AAAMlAAA > AAAAAAAAAAAAAAAA yOQAAAAA= > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 I apologize for taking the mailing list with my last response. However, I keep my replies on the TOP of the message.  Gerald Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 Gerald, We have gone over this on the list many times. Nothing is carved in stone. There are always exceptions to the rule, even those of the government. Unless you have cultivated enemies in the mailroom, go down there and ask them to give you this exception to the rule. Failing that, contact your human resources office. Unless they dont have phones, it does not matter if they are 1,000 miles away, call then. We have done all we can, the rest is up to you. We cannot resolve everything for you. Be proactive. Take charge of your life. *---* *---* *---* *---* *---* Always and never are two words you should always remember never to use. & Dreamer Doll ke7nwn E-mail- rclark0276@... Home Page- http://webpages.charter.net/dog_guide/ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 22, 2009 Report Share Posted November 22, 2009 , I already made contact with our Employee Assistance Program people and email my contact at Cochlear to ship to my office. I BCC forward what I wrote to Cochlear to EAP. Email is more effective than a phone call since it does not take a harried person away from their work. Now I just have to wait.  I hope this closes the matter and not the entire list writing in.  Gerald From: <rclark0276@...> Subject: Re: Re: Nucleus 5 Upgrade Date: Sunday, November 22, 2009, 8:24 PM  Gerald, We have gone over this on the list many times. Nothing is carved in stone. There are always exceptions to the rule, even those of the government. Unless you have cultivated enemies in the mailroom, go down there and ask them to give you this exception to the rule. Failing that, contact your human resources office. Unless they dont have phones, it does not matter if they are 1,000 miles away, call then. We have done all we can, the rest is up to you. We cannot resolve everything for you. Be proactive. Take charge of your life. *---* *---* *---* *---* *---* Always and never are two words you should always remember never to use. & Dreamer Doll ke7nwn E-mail- rclark0276charter (DOT) net Home Page- http://webpages. charter.net/ dog_guide/ Quote Link to comment Share on other sites More sharing options...
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