Insurance Support

[Guest guest]

My cousin is in the beginning stages of getting a cochlear implant (I am so

happy for her I cried when she told me that she was going to start the process).

She is having some insurance issues and in trying to help her I remembered that

at the Celebration in San I was told that Cochlear's OMS Insurance

Support services were going to be expanded. A few things I thought maybe others

would be interested in knowing about OMS Insurance Support—maybe this will save

someone some time:

Of course there is no charge for getting help—I knew that but maybe others

didn’t.

When I spoke with a member of the OMS support team in February, he explained

that people in the department have worked in and for the insurance industry so

they know the ins and outs of the business and over the past year have been

achieving high success rates in obtaining coverage. One thing he told me was

that the squeaky wheel gets the grease even in insurance. OMS also has access

to external legal help. All this applies to Baha too (I also know someone who

works at the same university as I do and because of persistence with the

insurance company he is scheduled to receive a Baha later this summer—he was

denied two years ago but insurance is now approving).

If a prospective implantee submits a request and it is denied by insurance OMS

will help you with an appeal—sometimes just the right words make all the

difference. Don’t give up just because insurance says no the first time—your

hearing is worth fighting for. OMS will help with all brands of implants not

just Cochlear Americas Freedom something I learned recently although I am a

Freedom follower all the way.

If you need to contact OMS (by the way OMS stands for Otologic Management

Services) Cochlear Support you can email, call or fax them at:

Email reimbursement@... Phone (800) 633-4667 or Fax (303)

524-6765

PS Sorry I have been AWOL lately—very very busy with wedding planning. Trying

to make candy too for the wedding thanks to a in California for the idea.

Connie

" The Miracle at Ohio State "

aka Nucleus Freedom

Bilateral Implants

1st Implanted 10/04/2005

1st Activated 11/1/2005

2nd Implanted 03/06/2007

2nd Activated 05/08/2007

Surgery: Ohio State University

Surgeon: Dr. Bradley Welling

http://internalmedicine.osu.edu/article.cfm?ID=2021