AB recall

[Guest guest]

,

Good point, and who knows how the news got out so fast, yet we should

wait for more information before getting all upset.

*---* *---* *---* *---* *---*

Dogs love their friends and bite their enemies, quite unlike people, who are

incapable of pure love and always have to mix love and hate.

-- Sigmund Freud

& Dreamer Doll (Guide Dawggie)

Newport, Oregon

N24C 3G 8/2000 Hookup

rclark0276@...

http://webpages.charter.net/dog_guide/ NEW Home Page!

[Guest guest]

There have been a lot of posts about the recent volulntary recall by AB on

other forums. I am afraid I don't understand why some are so negative about this

recall.

Again, I think this shows the integrity of the company, not otherwise.

When I first saw the scare emails on this forum, I became very concerned. I

called my surgeon immediately. I respect this doctor completely, not only as

a professional, but also as a wonderful, kind and honest individual. He was

in surgery, but investigated this " recall " and called me back immediately

afterwards. He shared the facts, which are also included in the letter that

Sandy

Mintz posted. He stated with me that ALL devices CAN have failure, due to

moisture problems. This is a possibility that each implant user may face.

The

facts are that the part from one supplier has a 2% greater chance for

problems

with moisture. When you are looking at 99.5% and 97.5% and companies are

willing to recall units voluntarily over this margin to ensure quality for

our

patients - I think we should be jumping for joy that we are using a company

with

such good ethics. This company came out in the open, rather than trying a

cover up. This doctor also took time out of his busy schedule and made

sure

that he called me back, as it was late Friday afternoon, and he did not want

me

to worry the whole weekend.

I also shared with him that it is my biggest fear that one of my implants

will fail, as I do so well with my bilateral units. I really do not think

that I

could handle being deaf again..... The CI's have allowed me to function

normally professionally, socially, and at home, and I have real fears about

implant

failure. He assured me that in all the times that he has had to reimplant a

CI, the patient has always did as well or even better with the second

implant,

as the new implant usually had better technology and better surgical

procedures of implantation. His words gave me so much comfort.

I now realize that it is very counterproductive to worry about something that

may or may not happen, and if something does happen to my implants - for

whatever reason - there will be quality products at AB to help me again. I

was in

the 120 trial and met the engineers and audiologists. I also had a tour of

the production area. It was so obvious that each employee at AB is totally

commimtted to developing quality..... to the point of perfection .... devices

for

us to enjoy. I was totally impressed with each person that I met, and they

are the cream of the crop from the whole world - from China to Australia -

every tip of the world working hard to give us a better life.

I was also impressed with how each employee would not " bad mouth " or make any

negatives comments about other companies - stating that ALL the companies

were good. Too bad that the other companies do not share the same philosophy

of

professional respect and prefer to stoop to inciteful articles and smear

tactics.

Rather than being scared by recalls after getting all the information about

the recalls, I am more reassured by the VOLUNTARY recalls made by AB.

Personally, the longer that I interact with different individuals with CI's

and the AB

company, the more I am convinced that I made the correct choice for me by

using AB.

Pam