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{O/T} FYI: New FCC Regulation Affects CapTel Calls

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FYI

From: CapTel Customer Service [mailto:CapTel@...]

Sent: Monday, January 16, 2006 6:29 PM

To:

Subject: New FCC Regulation Affects CapTel Calls

Dear CapTel User,

Effective January 12, 2006, a new regulation by the Federal Communications

Commission (FCC) requires that any long distance charges associated with TRS

calls, including CapTel calls, must be billed to the caller. (This new ruling

affects both regular TRS calls as well as CapTel calls).

This means if you make a long distance captioned call on your CapTel phone (or

if you are calling a CapTel user and the call is long distance), any long

distance charges will be billed to your local

telephone number.

This FCC change ONLY affects long distance calls. Local calls remain unaffected

and, as always, there is no charge to you for using the CapTel service.

The long distance provider you use for your home service is NOT automatically

used for CapTel calls. To make sure any long distance charges are billed through

your preferred long distance company, you MUST contact CapTel Customer Service

to indicate a long distance carrier of choice. Whichever carrier you select

will be used automatically for all future CapTel long distance calls (unless

changed by you at some point).

If you do not contact CapTel Customer Service to set up a carrier of choice,

your long distance calls will be billed via the captioning service's designated

carrier.

TO DESIGNATE A LONG DISTANCE CARRIER OF CHOICE, CONTACT: CapTel Customer Service

Email:

CapTel@...

Toll-free: 1-888-269-7477 Voice/CapTel

TTY: 1-800-482-2424

Fax: (608) 238-3008

(We will need to know the phone number you use with your CapTel phone, and the

long distance company you want to use.)

For more information about this new FCC ruling and how it effects

CapTel, please visit our website at:

http://www.captionedtelephone.com/fcc-notice.phtml

Thank you,

CapTel Customer Service

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