Guest guest Posted October 25, 2006 Report Share Posted October 25, 2006 I also received an unhelpful email from Nokia, Gerald. I had asked them which of their phones had the best onboard volume, not counting the external speakers. Their reply was along the lines of " all have our phones have the same volume " , which I dont believe. I was that disgusted, that I didnt even bother to keep their email. I also told them that their website wasnt very user-friendly, he said he would pass that on. Into the trash can probably :-). If anyone does try and buy a new phone, please post the brand name Nokia/Motorola etc and model Number. Also, your experiences with it could be of benefit to others trying to research the same thing. The same brand and model might not be available in Australia or other parts of the world, but it will be a good word of mouth guide for others. I've seen the Motorola V3 RZR series mentioned favourably here, previously. I thought their reply to you wasnt very good, inasmuch as they wanted you to ring them. I dont want to be talking to anyone on the phone, when I am looking for the BEST phone to be able to use. These phone companies obviously dont realise the importance of T4/M4 information to the general public, because they dont realise how many hearing impaired people there are, of varying degrees, that could do with a bit of help on the phone. I believe its about 20-25% of the population thats said to have some sort of a hearing loss, thats a very large market. Dont get me wrong, I'm very grateful that I can use a phone at all now, something that I couldnt do prior to my C.I. surgery, but I would still like it to be a little better. Thats human nature I suppose :-). I am using an older type mobile phone that I'm not convinced has a good compatibility with hearing aids and C.I.'s, but I'm still amazed that I can hear it by holding it to my ear/mic. Ted F. > > I email Nokia filling out a database form and explained that I wore > hearing aids in both ears with telecoils. I asked for the M > (microphone) / T (telecoil) level and told them it would be a > number between 1 and 4. Here is the reply. Nokia support line is > busy now, but I am wondering if Nokia is being evasive and that > their telecoil support is to poor to put in writing. - Gerald > > Dear Gerald, > > Thank you for e-mailing the Nokia Care Contact Center. > > We appreciate your inquiry regarding specifications for the Nokia E62 > device. > > Due to the variables involved with the specifications for the Nokia E62 > device, it would be best if we contacted you by phone directly. Can you > please reply back with a specific timeframe (date & time) that we can > call you to troubleshoot with you while we are on the phone together? > > Or, please feel free to call the Nokia Careline and one of our Customer > Care Representatives will be happy to assist you. We are open Monday > through Friday 9:00 a.m. to 9:00 p.m. Eastern Standard Time (EST), > Saturday 10:00 a.m. to 7:00 p.m. EST (excluding Sundays and Holidays). Our > toll-free number is 1-888-NOKIA-2U (1-888-665-4228). > > Thank you for choosing Nokia for your mobile needs. > > > E-mail Specialist > Nokia Inc. > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 25, 2006 Report Share Posted October 25, 2006 Maybe I've been extra lucky, but i have extremely good results with a Nokia - model 6235. Prior to that I had a Nokia 5110 which was also very good. The key benefit for me was that Nokia market a neck loop to use in conjunction with the T coil, which was crucial to me in my H/A days. The 5110 used a LPS-1, the 6235 uses a LPS-4. Now that I have the CI, I rely a lot less on the neck loop and T coil. The only time I need the loop is when background noise levels are very high and its good to be able to shut this out. You can get information on the LPS loopsets from http://www.nokiausa.com/nokia_accessories/item_details/1,2305,product:LPS-4, 00.html <http://www.nokiausa.com/nokia_accessories/item_details/1,2305,product:LPS-4 ,00.html> Also, the information you required on M and T levels is available at http://www.nokiaaccessibility.com/hac.html <http://www.nokiaaccessibility.com/hac.html> New Zealand Re: Nokia reply on M / T Level I also received an unhelpful email from Nokia, Gerald. I had asked them which of their phones had the best onboard volume, not counting the external speakers. Their reply was along the lines of " all have our phones have the same volume " , which I dont believe. I was that disgusted, that I didnt even bother to keep their email. I also told them that their website wasnt very user-friendly, he said he would pass that on. Into the trash can probably :-). If anyone does try and buy a new phone, please post the brand name Nokia/Motorola etc and model Number. Also, your experiences with it could be of benefit to others trying to research the same thing. The same brand and model might not be available in Australia or other parts of the world, but it will be a good word of mouth guide for others. I've seen the Motorola V3 RZR series mentioned favourably here, previously. I thought their reply to you wasnt very good, inasmuch as they wanted you to ring them. I dont want to be talking to anyone on the phone, when I am looking for the BEST phone to be able to use. These phone companies obviously dont realise the importance of T4/M4 information to the general public, because they dont realise how many hearing impaired people there are, of varying degrees, that could do with a bit of help on the phone. I believe its about 20-25% of the population thats said to have some sort of a hearing loss, thats a very large market. Dont get me wrong, I'm very grateful that I can use a phone at all now, something that I couldnt do prior to my C.I. surgery, but I would still like it to be a little better. Thats human nature I suppose :-). I am using an older type mobile phone that I'm not convinced has a good compatibility with hearing aids and C.I.'s, but I'm still amazed that I can hear it by holding it to my ear/mic. Ted F. > > I email Nokia filling out a database form and explained that I wore > hearing aids in both ears with telecoils. I asked for the M > (microphone) / T (telecoil) level and told them it would be a > number between 1 and 4. Here is the reply. Nokia support line is > busy now, but I am wondering if Nokia is being evasive and that > their telecoil support is to poor to put in writing. - Gerald > > Dear Gerald, > > Thank you for e-mailing the Nokia Care Contact Center. > > We appreciate your inquiry regarding specifications for the Nokia E62 > device. > > Due to the variables involved with the specifications for the Nokia E62 > device, it would be best if we contacted you by phone directly. Can you > please reply back with a specific timeframe (date & time) that we can > call you to troubleshoot with you while we are on the phone together? > > Or, please feel free to call the Nokia Careline and one of our Customer > Care Representatives will be happy to assist you. We are open Monday > through Friday 9:00 a.m. to 9:00 p.m. Eastern Standard Time (EST), > Saturday 10:00 a.m. to 7:00 p.m. EST (excluding Sundays and Holidays). Our > toll-free number is 1-888-NOKIA-2U (1-888-665-4228). > > Thank you for choosing Nokia for your mobile needs. > > > E-mail Specialist > Nokia Inc. > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 25, 2006 Report Share Posted October 25, 2006 Thanks. The Verizon company doesnt operate in Australia, unfortunately and that particular Nokia model isnt available here either. You will hear very well with your C.I. Ted F. > > If anyone does try and buy a new phone, please post the brand name > Nokia/Motorola etc and model Number. Also, your experiences with it > could be of benefit to others trying to research the same thing. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 25, 2006 Report Share Posted October 25, 2006 Hello , thanks. Both of those models are or have been available in Oz. I'll put them on my list to research. I dont want to have to use a neck loop though. I can hear well enough, I just need a bit more volume, I can probably do this by changing the setting on my C.I. but I dont want to fiddle around with it too much, yet. A mobile phone with a good volume control thats a bit louder than the norm, would be ideal. Ted F. > > Maybe I've been extra lucky, but i have extremely good results with > a Nokia - model 6235. > Prior to that I had a Nokia 5110 which was also very good. The key > benefit for me was that Nokia market a neck loop to use in > conjunction with the T coil, which was crucial to me in my H/A days. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 25, 2006 Report Share Posted October 25, 2006 Ted, my 6235, when turned right up (10 steps from lowest to highest) is pretty damn loud - I find it almost uncomfortable It also provides the option of listening via " loudspeaker " which is loud enough for me to leave the phone on a desk and use it as a speakerphone. Thats not too bad, but background noise tends to negate any advantage there I recieved the CI almost 2 years ago so I don't think there is a great deal of improvement left for me - maybe when/if I upgrade to a freedom Re: Nokia reply on M / T Level Hello , thanks. Both of those models are or have been available in Oz. I'll put them on my list to research. I dont want to have to use a neck loop though. I can hear well enough, I just need a bit more volume, I can probably do this by changing the setting on my C.I. but I dont want to fiddle around with it too much, yet. A mobile phone with a good volume control thats a bit louder than the norm, would be ideal. Ted F. > > Maybe I've been extra lucky, but i have extremely good results with > a Nokia - model 6235. > Prior to that I had a Nokia 5110 which was also very good. The key > benefit for me was that Nokia market a neck loop to use in > conjunction with the T coil, which was crucial to me in my H/A days. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 25, 2006 Report Share Posted October 25, 2006 Ted, I haven't bought a new phone in the last year, but have an LG VX8100 (Verizon) that I bought in 2005 right when it came out. This phone works great with the t-coil and has even better sound than the phone on my land line which is a new Clarity C4210 (supposedly the best cordless landline phone out there for HOH). I have found the LG phones to have really great sound and t-coil compatibility, but some models, including the one I have, are a little bulky. I have been in the Verizon store and tried out the new Samsung phone with T4/M4, and it also sounded great. I looked on Verizon's website and they have LG phones, the Motorola RAZR, Nokia and Samsung-- all with Bluetooth and the T4 and/or M4 rating. I noticed that the LG and Nokia were the only ones that still have the 2.5 mm jack where you can plug in a T-link or neckloop. The Samsung and Motorola do not. I hope I never have to go back to using the T-link or a neckloop again, but it is something to consider if you think you may need or want one. You might want to check out this link. <http://www.phonescoop.com/phones/finder_results.php?m=s & w=s & sao=y & f66r=r & f6 6_2=y & f66_4=y> http://www.phonescoop.com/phones/finder_results.php?m=s & w=s & sao=y & f66r=r & f66 _2=y & f66_4=y Lynn Fairhope, AL Nucleus Freedom Surgery date: 9/6/06 Activation date: 9/27/06 _____ From: [mailto: ] On Behalf Of Ted F. Sent: Wednesday, October 25, 2006 6:22 PM Subject: Re: Nokia reply on M / T Level --snip If anyone does try and buy a new phone, please post the brand name Nokia/Motorola etc and model Number. Also, your experiences with it could be of benefit to others trying to research the same thing. The same brand and model might not be available in Australia or other parts of the world, but it will be a good word of mouth guide for others. I've seen the Motorola V3 RZR series mentioned favourably here, previously. --snip .. <http://geo./serv?s=97359714/grpId=7962067/grpspId=1705013490/msgId =49085/stime=1161818609/nc1=3848446/nc2=4044343/nc3=3> Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 Thanks for the info, Lynn. It looks like the Samsung model could be the Samsung a870, on Amazon it mentions the M4/T4. http://www.amazon.com/Samsung-a870-Phone-Verizon- Wireless/dp/B000I5U6V0 Neither the LG you mentioned or this Samsung dont appear to be available in Oz either. Is Verizon just another run of the mill telecommunications company, or do they work under a different operating stystem to the others? We have a couple here, one called 'Orange' and another called '3' and I think they have special phone models to the other carriers and thier phones wont work with anyone elses network. Most of the mobile phones here work on the GSM Triband or Quadbands. A few work on something called CDMA and they will only work on the network that provides that. There seems to be lots of choice and lots of good info available in the US. I've done numerous Google searches just looking for M4/T4 rated mobile phones, or variables of that, without success. That term doesnt seem to be recognised 'over here', so you can see what I meant about it being akin to pulling teeth :-) Ted F. > > Ted, > I haven't bought a new phone in the last year, but have an LG VX8100 > (Verizon) that I bought in 2005 right when it came out. This phone > works great with the t-coil and has even better sound than the > phone on my land line which is a new Clarity C4210 (supposedly the > best cordless landline phone out there for HOH). I have found the > LG phones to have really great sound and t-coil compatibility, but > some models, including the one I have, are a little bulky. I have > been in the Verizon store and tried out the new Samsung phone with > T4/M4, and it also sounded great. I looked on Verizon's website and > they have LG phones, the Motorola RAZR, Nokia and Samsung-- all > with Bluetooth and the T4 and/or M4 rating. I noticed that the LG > and Nokia were the only ones that still have the 2.5 mm jack where > you can plug in a T-link or neckloop. The Samsung and Motorola do > not. > -- a little snip > > Lynn > Fairhope, AL > > Nucleus Freedom > Surgery date: 9/6/06 > Activation date: 9/27/06 > > > _____ > > From: [mailto: ] On > Behalf Of > Ted F. > Sent: Wednesday, October 25, 2006 6:22 PM > > Subject: Re: Nokia reply on M / T Level > > --snip > > If anyone does try and buy a new phone, please post the brand name > Nokia/Motorola etc and model Number. Also, your experiences with it > could be of benefit to others trying to research the same thing. The > same brand and model might not be available in Australia or other > parts of the world, but it will be a good word of mouth guide for > others. I've seen the Motorola V3 RZR series mentioned favourably > here, previously. > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 Ted, I think the M4/T4 is something mandated here in the U.S. The Samsung a870 is the one I tried out in the store, and it sounded great. Verizon is a major cell phone provider here and uses the CDMA technology. Sprint also uses CDMA. CDMA is supposed to have less interference with hearing aids and t-coils than the GSM. Cingular Wireless is also a major cell phone provider here, and they use the GSM. They probably have a couple of models available now that are t-coil compatible with at least a T3. Lynn Fairhope, AL Nucleus Freedom Surgery date: 9/6/06 Activation date: 9/27/06 _____ From: [mailto: ] On Behalf Of Ted F. Sent: Thursday, October 26, 2006 2:39 AM Subject: Re: Nokia reply on M / T Level Thanks for the info, Lynn. It looks like the Samsung model could be the Samsung a870, on Amazon it mentions the M4/T4. http://www.amazon. <http://www.amazon.com/Samsung-a870-Phone-Verizon-> com/Samsung-a870-Phone-Verizon- Wireless/dp/B000I5U6V0 Neither the LG you mentioned or this Samsung dont appear to be available in Oz either. Is Verizon just another run of the mill telecommunications company, or do they work under a different operating stystem to the others? We have a couple here, one called 'Orange' and another called '3' and I think they have special phone models to the other carriers and thier phones wont work with anyone elses network. Most of the mobile phones here work on the GSM Triband or Quadbands. A few work on something called CDMA and they will only work on the network that provides that. There seems to be lots of choice and lots of good info available in the US. I've done numerous Google searches just looking for M4/T4 rated mobile phones, or variables of that, without success. That term doesnt seem to be recognised 'over here', so you can see what I meant about it being akin to pulling teeth :-) Ted F. .. <http://geo./serv?s=97359714/grpId=7962067/grpspId=1705013490/msgId =49096/stime=1161848798/nc1=3848432/nc2=4044339/nc3=3> Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 The M-labeling of cell phones has been mandated for about a year in the US, but the T-rating label is new as of September. However, as I understand it, cell phone manufacturers and service providers who sell phones only must make a certain fraction of their models HAC (hearing aid compatible.) I think that fraction is 25%, so not all phones sold will be compatible. For more information and FAQs, see: http://www.accesswireless.org/brochure/consumer_brochure.htm Lydia > > Ted, > I think the M4/T4 is something mandated here in the U.S. The Samsung a870 is > the one I tried out in the store, and it sounded great. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 I have the Samsung a870 and I have found that the sound quality is excellent. I have let a couple other hearing impaired people try it and they too thought the quality was very good. Connie --- " Ted F. " <ted.fletcher@...> wrote: > Thanks for the info, Lynn. It looks like the Samsung > model could be > the Samsung a870, on Amazon it mentions the M4/T4. > > http://www.amazon.com/Samsung-a870-Phone-Verizon- > Wireless/dp/B000I5U6V0 > > Neither the LG you mentioned or this Samsung dont > appear to be > available in Oz either. > > Is Verizon just another run of the mill > telecommunications company, > or do they work under a different operating stystem > to the others? We > have a couple here, one called 'Orange' and another > called '3' and I > think they have special phone models to the other > carriers and thier > phones wont work with anyone elses network. Most of > the mobile phones > here work on the GSM Triband or Quadbands. A few > work on something > called CDMA and they will only work on the network > that provides > that. > > There seems to be lots of choice and lots of good > info available in > the US. I've done numerous Google searches just > looking for M4/T4 > rated mobile phones, or variables of that, without > success. That term > doesnt seem to be recognised 'over here', so you can > see what I meant > about it being akin to pulling teeth :-) > > Ted F. > > > > > > Ted, > > I haven't bought a new phone in the last year, but > have an LG VX8100 > > (Verizon) that I bought in 2005 right when it came > out. This phone > > works great with the t-coil and has even better > sound than the > > phone on my land line which is a new Clarity C4210 > (supposedly the > > best cordless landline phone out there for HOH). I > have found the > > LG phones to have really great sound and t-coil > compatibility, but > > some models, including the one I have, are a > little bulky. I have > > been in the Verizon store and tried out the new > Samsung phone with > > T4/M4, and it also sounded great. I looked on > Verizon's website and > > they have LG phones, the Motorola RAZR, Nokia and > Samsung-- all > > with Bluetooth and the T4 and/or M4 rating. I > noticed that the LG > > and Nokia were the only ones that still have the > 2.5 mm jack where > > you can plug in a T-link or neckloop. The Samsung > and Motorola do > > not. > > > -- a little snip > > > > > > Lynn > > Fairhope, AL > > > > Nucleus Freedom > > Surgery date: 9/6/06 > > Activation date: 9/27/06 > > > > > > _____ > > > > From: > [mailto: ] On > > Behalf Of > > Ted F. > > Sent: Wednesday, October 25, 2006 6:22 PM > > > > Subject: Re: Nokia reply on M / T Level > > > > --snip > > > > If anyone does try and buy a new phone, please > post the brand name > > Nokia/Motorola etc and model Number. Also, your > experiences with it > > could be of benefit to others trying to research > the same thing. > The > > same brand and model might not be available in > Australia or other > > parts of the world, but it will be a good word of > mouth guide for > > others. I've seen the Motorola V3 RZR series > mentioned favourably > > here, previously. > > > > > " The Miracle at Ohio State " aka Nucleus Freedom Implanted 10/04/2005 Activated 11/1/2005 Surgery: Ohio State University Surgeon: Dr. Bradley Welling http://internalmedicine.osu.edu/article.cfm?ID=2021 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 I am located in New York City and Verizon's website has an online chat. When I asked for M (microphone) / T (telecoil) level the rep could not answer and like Nokia I was referred to a toll free number. As Ted mentioned here the M / T level for the Nokia 2128i may not be poor, it is just not rated. This model is presently being offered for sale by Verizon - Gerald C J <cjcj05@...> wrote: I have the Samsung a870 and I have found that the sound quality is excellent. I have let a couple other hearing impaired people try it and they too thought the quality was very good. Connie --- " Ted F. " <ted.fletcher@...> wrote: > Thanks for the info, Lynn. It looks like the Samsung > model could be > the Samsung a870, on Amazon it mentions the M4/T4. > > http://www.amazon.com/Samsung-a870-Phone-Verizon- > Wireless/dp/B000I5U6V0 > > Neither the LG you mentioned or this Samsung dont > appear to be > available in Oz either. > > Is Verizon just another run of the mill > telecommunications company, > or do they work under a different operating stystem > to the others? We > have a couple here, one called 'Orange' and another > called '3' and I > think they have special phone models to the other > carriers and thier > phones wont work with anyone elses network. Most of > the mobile phones > here work on the GSM Triband or Quadbands. A few > work on something > called CDMA and they will only work on the network > that provides > that. > > There seems to be lots of choice and lots of good > info available in > the US. I've done numerous Google searches just > looking for M4/T4 > rated mobile phones, or variables of that, without > success. That term > doesnt seem to be recognised 'over here', so you can > see what I meant > about it being akin to pulling teeth :-) > > Ted F. > > > > > > Ted, > > I haven't bought a new phone in the last year, but > have an LG VX8100 > > (Verizon) that I bought in 2005 right when it came > out. This phone > > works great with the t-coil and has even better > sound than the > > phone on my land line which is a new Clarity C4210 > (supposedly the > > best cordless landline phone out there for HOH). I > have found the > > LG phones to have really great sound and t-coil > compatibility, but > > some models, including the one I have, are a > little bulky. I have > > been in the Verizon store and tried out the new > Samsung phone with > > T4/M4, and it also sounded great. I looked on > Verizon's website and > > they have LG phones, the Motorola RAZR, Nokia and > Samsung-- all > > with Bluetooth and the T4 and/or M4 rating. I > noticed that the LG > > and Nokia were the only ones that still have the > 2.5 mm jack where > > you can plug in a T-link or neckloop. The Samsung > and Motorola do > > not. > > > -- a little snip > > > > > > Lynn > > Fairhope, AL > > > > Nucleus Freedom > > Surgery date: 9/6/06 > > Activation date: 9/27/06 > > > > > > _____ > > > > From: > [mailto: ] On > > Behalf Of > > Ted F. > > Sent: Wednesday, October 25, 2006 6:22 PM > > > > Subject: Re: Nokia reply on M / T Level > > > > --snip > > > > If anyone does try and buy a new phone, please > post the brand name > > Nokia/Motorola etc and model Number. Also, your > experiences with it > > could be of benefit to others trying to research > the same thing. > The > > same brand and model might not be available in > Australia or other > > parts of the world, but it will be a good word of > mouth guide for > > others. I've seen the Motorola V3 RZR series > mentioned favourably > > here, previously. > > > > > " The Miracle at Ohio State " aka Nucleus Freedom Implanted 10/04/2005 Activated 11/1/2005 Surgery: Ohio State University Surgeon: Dr. Bradley Welling http://internalmedicine.osu.edu/article.cfm?ID=2021 --------------------------------- Talk is cheap. Use Messenger to make PC-to-Phone calls. Great rates starting at 1¢/min. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 Lydia, The Nokia 2128i sold by Verizon seems to be telecoil compatible but it is just not rated. - Gerald Lydia Gregoret <lydia.gregoret@...> wrote: The M-labeling of cell phones has been mandated for about a year in the US, but the T-rating label is new as of September. However, as I understand it, cell phone manufacturers and service providers who sell phones only must make a certain fraction of their models HAC (hearing aid compatible.) I think that fraction is 25%, so not all phones sold will be compatible. For more information and FAQs, see: http://www.accesswireless.org/brochure/consumer_brochure.htm Lydia > > Ted, > I think the M4/T4 is something mandated here in the U.S. The Samsung a870 is > the one I tried out in the store, and it sounded great. --------------------------------- Messenger with Voice. Make PC-to-Phone Calls to the US (and 30+ countries) for 2¢/min or less. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 The support for Telecoil is there - you sometimes have to look for things yourself. The information you required on M and T levels is available at: <http://www.nokiaaccessibility.com/hac.html> http://www.nokiaaccessibility.com/hac.html Nokia reply on M / T Level I email Nokia filling out a database form and explained that I wore hearing aids in both ears with telecoils. I asked for the M (microphone) / T (telecoil) level and told them it would be a number between 1 and 4. Here is the reply. Nokia support line is busy now, but I am wondering if Nokia is being evasive and that their telecoil support is to poor to put in writing. - Gerald Dear Gerald, Thank you for e-mailing the Nokia Care Contact Center. We appreciate your inquiry regarding specifications for the Nokia E62 device. Due to the variables involved with the specifications for the Nokia E62 device, it would be best if we contacted you by phone directly. Can you please reply back with a specific timeframe (date & time) that we can call you to troubleshoot with you while we are on the phone together? Or, please feel free to call the Nokia Careline and one of our Customer Care Representatives will be happy to assist you. We are open Monday through Friday 9:00 a.m. to 9:00 p.m. Eastern Standard Time (EST), Saturday 10:00 a.m. to 7:00 p.m. EST (excluding Sundays and Holidays). Our toll-free number is 1-888-NOKIA-2U (1-888-665-4228). Thank you for choosing Nokia for your mobile needs. E-mail Specialist Nokia Inc. --------------------------------- Messenger with Voice. Make PC-to-Phone Calls to the US (and 30+ countries) for 2¢/min or less. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 Nokia 2128i is not listed but I believe even though it may have a low level telecoil access it is still supported. This unit is presently being sold by http://verizonwireless.com - Gerald <J@...> wrote: The support for Telecoil is there - you sometimes have to look for things yourself. The information you required on M and T levels is available at: <http://www.nokiaaccessibility.com/hac.html> http://www.nokiaaccessibility.com/hac.html Nokia reply on M / T Level I email Nokia filling out a database form and explained that I wore hearing aids in both ears with telecoils. I asked for the M (microphone) / T (telecoil) level and told them it would be a number between 1 and 4. Here is the reply. Nokia support line is busy now, but I am wondering if Nokia is being evasive and that their telecoil support is to poor to put in writing. - Gerald Dear Gerald, Thank you for e-mailing the Nokia Care Contact Center. We appreciate your inquiry regarding specifications for the Nokia E62 device. Due to the variables involved with the specifications for the Nokia E62 device, it would be best if we contacted you by phone directly. Can you please reply back with a specific timeframe (date & time) that we can call you to troubleshoot with you while we are on the phone together? Or, please feel free to call the Nokia Careline and one of our Customer Care Representatives will be happy to assist you. We are open Monday through Friday 9:00 a.m. to 9:00 p.m. Eastern Standard Time (EST), Saturday 10:00 a.m. to 7:00 p.m. EST (excluding Sundays and Holidays). Our toll-free number is 1-888-NOKIA-2U (1-888-665-4228). Thank you for choosing Nokia for your mobile needs. E-mail Specialist Nokia Inc. --------------------------------- Messenger with Voice. Make PC-to-Phone Calls to the US (and 30+ countries) for 2¢/min or less. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 Thanks again, Lynn. That answered a few questions. Ted F. > > Ted, > I think the M4/T4 is something mandated here in the U.S. The > Samsung a870 is the one I tried out in the store, and it sounded > great. > > Verizon is a major cell phone provider here and uses the CDMA > technology. Sprint also uses CDMA. CDMA is supposed to have less > interference with hearing aids and t-coils than the GSM. Cingular > Wireless is also a major cell phone provider here, and they use > the GSM. They probably have a couple of models available now that > are t-coil compatible with at least a T3. > > Lynn > Fairhope, AL > > Nucleus Freedom > Surgery date: 9/6/06 > Activation date: 9/27/06 > > Ted F. asked > > Is Verizon just another run of the mill telecommunications company, > or do they work under a different operating stystem to the others? > We have a couple here, one called 'Orange' and another called '3' > and I think they have special phone models to the other carriers > and thier phones wont work with anyone elses network. > Most of the mobile phones here work on the GSM Triband or > Quadbands. A few work on something called CDMA and they will only > work on the network that provides that. > > Ted F. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 Thanks, . Thats a very useful piece of information. You must have the patience of Job, to be able to negotiate the unfriendly Nokia website. I wonder if your patience went as far ar Motorola, got a list of their M rated phones, please ;-). Or any other M3/T3 or M4/T4 models. What does it mean when the phone just has a rating of M4? I know that M means microphone and T means Telecoil, but I dont understand what they mean in conjunction with phones. It is better to show my ignorance and then in that way, someone else might get enlightened :-) Ted F. > > The support for Telecoil is there - you sometimes have to look for > > things yourself. > > The information you required on M and T levels is available at: > > <http://www.nokiaaccessibility.com/hac.html> > http://www.nokiaaccessibility.com/hac.html > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 Lynn, That explains a lot for me too. While the Noika 2128I does not have a M / T rating it obviously uses CDMA technology. With the cell phone near my telecoil I can hear quite good. I found that customer service representatives are out of contact with the technicians who designed the product. So to call Verizon or Nolika about CDMA would probably be a fruitless endeavor. Thanks again. - Gerald Lynn <HibiscusBelle@...> wrote: Ted, I think the M4/T4 is something mandated here in the U.S. The Samsung a870 is the one I tried out in the store, and it sounded great. Verizon is a major cell phone provider here and uses the CDMA technology. Sprint also uses CDMA. CDMA is supposed to have less interference with hearing aids and t-coils than the GSM. Cingular Wireless is also a major cell phone provider here, and they use the GSM. They probably have a couple of models available now that are t-coil compatible with at least a T3. Lynn Fairhope, AL Nucleus Freedom Surgery date: 9/6/06 Activation date: 9/27/06 _____ From: [mailto: ] On Behalf Of Ted F. Sent: Thursday, October 26, 2006 2:39 AM Subject: Re: Nokia reply on M / T Level Thanks for the info, Lynn. It looks like the Samsung model could be the Samsung a870, on Amazon it mentions the M4/T4. http://www.amazon. <http://www.amazon.com/Samsung-a870-Phone-Verizon-> com/Samsung-a870-Phone-Verizon- Wireless/dp/B000I5U6V0 Neither the LG you mentioned or this Samsung dont appear to be available in Oz either. Is Verizon just another run of the mill telecommunications company, or do they work under a different operating stystem to the others? We have a couple here, one called 'Orange' and another called '3' and I think they have special phone models to the other carriers and thier phones wont work with anyone elses network. Most of the mobile phones here work on the GSM Triband or Quadbands. A few work on something called CDMA and they will only work on the network that provides that. There seems to be lots of choice and lots of good info available in the US. I've done numerous Google searches just looking for M4/T4 rated mobile phones, or variables of that, without success. That term doesnt seem to be recognised 'over here', so you can see what I meant about it being akin to pulling teeth :-) Ted F. .. <http://geo./serv?s=97359714/grpId=7962067/grpspId=1705013490/msgId =49096/stime=1161848798/nc1=3848432/nc2=4044339/nc3=3> Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 Hi, I'm new to the list, came here on the recommendation of a Borenstein, a long-time friend from SHHH/HLA. I'll be implanted (that sounds like an odd phrase) on November 8, with activation of the Nucleus Freedom on December 6. Ted asked about Verizon. I get such a kick out of saying this. Here in Southern California, Verizon was once upon a time known as General Telephone, or GTE. GTE was notoriously awful when it came to providing service for people with hearing loss. If you were HOH and lived in a GTE area - like I did - ugh. Even the amplifed handsets didn't provide enough sound boost. There was something about the way their service lines were configured that just didn't work well with t-coils. You were much better off if you lived or worked in an area served by Pacific Bell, now AT & T. Fast forward to the 1990's, when cell phones came in vogue. Guess which company rated best among people who used t-coils? Yep, Verizon. My first cell phone was from at & t, and I had to return it because there was so much static interference with the t-coil. People have said the same thing about Cingular and t-mobile. Almost everyone I know who has a hearing loss and uses a t-coil - either on a hearing aid or CI - has a Verizon LGVX model cell phone. Was it Lynn who said the sound quality on the LGVX is much better than a land line phone? I agree with that. The only problem I have will a cell phone is getting used to the " dead air. " I can't describe it well; on a landline, when I'm talking I can sense that the other person is on the line. On a cell phone, it feels like I'm talking to myself. Does anyone else experience this? Diane " Knitting is more than it seems. Knitting is a complex and joyful art of creation in my everyday life. " ~~ Pearl-McPhee, the Yarn Harlot (www.yarnharlot.com) Diane Gross auntknits@... --------------------------------- Stay in the know. Pulse on the new .com. Check it out. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 26, 2006 Report Share Posted October 26, 2006 Never bothered with Motorola or anyone else, because Nokia were the only one that I was aware of making the loopset and that, at the time, was important to me Re: Nokia reply on M / T Level Thanks, . Thats a very useful piece of information. You must have the patience of Job, to be able to negotiate the unfriendly Nokia website. I wonder if your patience went as far ar Motorola, got a list of their M rated phones, please ;-). Or any other M3/T3 or M4/T4 models. What does it mean when the phone just has a rating of M4? I know that M means microphone and T means Telecoil, but I dont understand what they mean in conjunction with phones. It is better to show my ignorance and then in that way, someone else might get enlightened :-) Ted F. > > The support for Telecoil is there - you sometimes have to look for > > things yourself. > > The information you required on M and T levels is available at: > > < http://www.nokiaacc <http://www.nokiaaccessibility.com/hac.html> essibility.com/hac.html> > http://www.nokiaacc <http://www.nokiaaccessibility.com/hac.html> essibility.com/hac.html > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 27, 2006 Report Share Posted October 27, 2006 Welcome to the group and congratulations on getting the Freedom, Diane. Good luck with the surgery, but if you have been reading the messages here, not too many people get too many problems from this. Thanks for the input about Verizon. As I've said here before, they arent in Australia where I am, but we do have another couple of CDMA providers. From my research it seems that a CDMA phones seems to be more suitable for hearing impaired people, but the models are very limited over here. Those LGVX models arent available in Oz. I just tried to use my mobile phone, (its an old Motorola L series, which my son gave me when he updated his), with the telecoil on the Freedom and found that it isnt telecoil compatible (the phone, that is) :-). Which gives me a very good excuse to look for a new one. Ted F. > > Hi, I'm new to the list, came here on the recommendation of a > Borenstein, a long-time friend from SHHH/HLA. I'll be implanted > (that sounds like an odd phrase) on November 8, with activation of > the Nucleus Freedom on December 6. > > Ted asked about Verizon. I get such a kick out of saying this. > Here in Southern California, Verizon was once upon a time known as > General Telephone, or GTE. GTE was notoriously awful when it came > to providing service for people with hearing loss. If you were HOH > and lived in a GTE area - like I did - ugh. Even the amplifed > handsets didn't provide enough sound boost. There was something > about the way their service lines were configured that just didn't > work well with t-coils. You were much better off if you lived or > worked in an area served by Pacific Bell, now AT & T. > > Fast forward to the 1990's, when cell phones came in vogue. Guess > which company rated best among people who used t-coils? Yep, > Verizon. My first cell phone was from at & t, and I had to return it > because there was so much static interference with the t-coil. > People have said the same thing about Cingular and t-mobile. > Almost everyone I know who has a hearing loss and uses a t-coil - > either on a hearing aid or CI - has a Verizon LGVX model cell phone. > > Was it Lynn who said the sound quality on the LGVX is much better > than a land line phone? I agree with that. The only problem I > have will a cell phone is getting used to the " dead air. " I can't > describe it well; on a landline, when I'm talking I can sense that > the other person is on the line. On a cell phone, it feels like > I'm talking to myself. Does anyone else experience this? > > Diane > > > " Knitting is more than it seems. Knitting is a complex and joyful art of creation in my everyday life. " ~~ Pearl-McPhee, the Yarn Harlot (www.yarnharlot.com) > > Diane Gross > auntknits@... > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 27, 2006 Report Share Posted October 27, 2006 Wht does CDMA mean? Ilana Deaf-Blind N24M 8/5/00 Nucleus Freedom 8/5/06 -- original message -- Subject: Re: Nokia reply on M / T Level From: " Ted F. " <ted.fletcher@...> Date: 27th October 2006 7:24:21 am Welcome to the group and congratulations on getting the Freedom, Diane. Good luck with the surgery, but if you have been reading the messages here, not too many people get too many problems from this. Thanks for the input about Verizon. As I've said here before, they arent in Australia where I am, but we do have another couple of CDMA providers. From my research it seems that a CDMA phones seems to be more suitable for hearing impaired people, but the models are very limited over here. Those LGVX models arent available in Oz. I just tried to use my mobile phone, (its an old Motorola L series, which my son gave me when he updated his), with the telecoil on the Freedom and found that it isnt telecoil compatible (the phone, that is) :-). Which gives me a very good excuse to look for a new one. Ted F. > > Hi, I'm new to the list, came here on the recommendation of a > Borenstein, a long-time friend from SHHH/HLA. I'll be implanted > (that sounds like an odd phrase) on November 8, with activation of > the Nucleus Freedom on December 6. > > Ted asked about Verizon. I get such a kick out of saying this. > Here in Southern California, Verizon was once upon a time known as > General Telephone, or GTE. GTE was notoriously awful when it came > to providing service for people with hearing loss. If you were HOH > and lived in a GTE area - like I did - ugh. Even the amplifed > handsets didn't provide enough sound boost. There was something > about the way their service lines were configured that just didn't > work well with t-coils. You were much better off if you lived or > worked in an area served by Pacific Bell, now AT & T. > > Fast forward to the 1990's, when cell phones came in vogue. Guess > which company rated best among people who used t-coils? Yep, > Verizon. My first cell phone was from at & t, and I had to return it > because there was so much static interference with the t-coil. > People have said the same thing about Cingular and t-mobile. > Almost everyone I know who has a hearing loss and uses a t-coil - > either on a hearing aid or CI - has a Verizon LGVX model cell phone. > > Was it Lynn who said the sound quality on the LGVX is much better > than a land line phone? I agree with that. The only problem I > have will a cell phone is getting used to the " dead air. " I can't > describe it well; on a landline, when I'm talking I can sense that > the other person is on the line. On a cell phone, it feels like > I'm talking to myself. Does anyone else experience this? > > Diane > > > " Knitting is more than it seems. Knitting is a complex and joyful art of creation in my everyday life. " ~~ Pearl-McPhee, the Yarn Harlot (www.yarnharlot.com) > > Diane Gross > auntknits@... > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 27, 2006 Report Share Posted October 27, 2006 Yes, I am sure there are plenty of models that work but are not rated. I did not mean to imply otherwise. My son seems able to hear well on the T-setting on my 3-year-old LG C1300 mobile phone. Lydia > > Lydia, > > The Nokia 2128i sold by Verizon seems to be telecoil compatible but it is just not rated. - Gerald > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 27, 2006 Report Share Posted October 27, 2006 Q: What does CDMA mean? A: CDMA is a technology term, short for Code Division Multiple Access. CDMA is also a digital mobile network, which uses slightly different technology to send and receive signals compared to GSM. Q: What does GSM mean? A: GSM is a technology term, short for Global System for Mobile. Mobile operators have a range of cellular technologies they can provide to the market, where each cellular technology operates off different standards and spectrums. Ted F. > > Wht does CDMA mean? Ilana Deaf-Blind N24M 8/5/00 Nucleus Freedom 8/5/06 > > -- original message -- > Subject: Re: Nokia reply on M / T Level > From: " Ted F. " <ted.fletcher@...> > > Thanks for the input about Verizon. As I've said here before, they > arent in Australia where I am, but we do have another couple of > CDMA providers. From my research it seems that a CDMA phones seems > to be more suitable for hearing impaired people, but the models are > very limited over here. Those LGVX models arent available in Oz. > > > Ted F. > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 27, 2006 Report Share Posted October 27, 2006 Let me share my experence about M4/T4 cell phones. The FCC mandated all cell phone companies to offer 25% of their phones as M4/T4 by Sept. 16, 2006. They gave cingular an extension since they were not able to meet the deadline with their technoligy. Verizon listes about five phones on their website as being hearing aid compatibility M4/T4. In the month of September I ordered the LG VX 8300 for myself with a free Samsung SCH a870 for my wife both listed as M4/T4. I placed the order in the internet since they gave free activation a $60.00 saving. I received two phones rated M3. I called the internet order department and they advised me to return them and they would send me the correct phones, I did and received two more phones the nest day, Guess what? Two more phones with the M3 rating. I repeated the same and was advised they had this problem corrected and this time I would receive the M4/T4 phones. I was so happy that I would finly be in posession of one of the latest phones available for use with my CI. You want believe but this is the truth. I received two more phones with the M3 rating. They have given me credit for the phones I returnad. I gave up. I go to our local Verizon store weekly to check as of today they dion't have the M4/T4 phones. Has anyone been able to purchase a M4/T4 phone? If so please share with us how and where able to do so. Curtis from Ga. Freedom 10/06/05 Activated 10/17/05 --------------------------------- Check out the New - Fire up a more powerful email and get things done faster. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 29, 2006 Report Share Posted October 29, 2006 Curtis, When I went to a Verizon store to purchase a cell phone there was not one singleM4/T4 phone in the store. My phone is a 3 and it works just fine with and without my telecoil. In a message dated 10/29/2006 12:17:12 PM Eastern Standard Time, curtis_ci_10_05@... writes: I gave up. I go to our local Verizon store weekly to check as of today they dion't have the M4/T4 phones. Has anyone been able to purchase a M4/T4 phone? If so please share with us how and where able to do so. Curtis from Ga. Quote Link to comment Share on other sites More sharing options...
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