Adding to the topic: Mobile phones...no luck at Cingular

October 30, 2006

Just want to add my experience to this very helpful discussion of

mobile phones and technology:

I've been told by Cingular that I need to upgrade my cell phone due to

Cingular's phasing out of their analog technology and going over to

digital phones/GSM. I've had an extra $4.99 plus fees added to my

monthly bill because my phone is analog. The phone didn't work when we

were in in Tennessee and North Carolina this summer due to the

changeover to GSM; it DID work in several other states. We were not

notified of the changes in technology until about three weeks ago.

Went to the Cingular store in my neighborhood shopping center last

weekend. The two young men there " found one " ...a TTY-compatible

phone!!!!!!! I didn't know whether to laugh or cry, but I did

demonstrate for them what TTY compatible meant!!!

They knew nothing about the telecoil compatible phones but tried to be

helpful. I directed them to the HLAA Web site, where they clicked on a

link to ha compatible phones. They found they did not stock the type of

phone I need. They were going to continue to see what they could find

out and see if they could locate a phone for me.

What bothers me most is that I have a great plan with Cingular...$29.95

a month, but by time all the fees are added it comes to almost $43.

When I buy a new phone I have to sign up for a new plan with a two year

contract, minimum cost $39.95 per month.

I don't even have a contract right now, just pay by the month. Last

month my one minute of cell phone use cost nearly $43. I just don't use

the phone much, but consider it as insurance in case of breakdown on

the highway, or if I'm stuck in traffic and am going to be late...as

well as using it when we travel.

....muriel in fort worth

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