Jump to content
RemedySpot.com

Re: ARGH, Walmart experience

Rate this topic


Guest guest

Recommended Posts

I don't shop at Wal-Mart, it is an evil empire.

-marty

check out walmartwatch.com sometime

>>> " Barbara Spiegel " <bspiegel@...> 11/9/2006 9:07 AM >>>

Hi there,

I'm writing to find out if this has ever happened to anyone

else...unfortunately, I'm sure it has. I'd be interested in hearing what

was done and what, if anything, you did about it afterwards.

I was shopping in my local Wal-Mart. I checked out and they were

unable to print off the receipt, which meant I had to sign the little

machine...which I could NOT reach! The customer service rep scrambled to

find something to help me reach. While waiting for the accommodation,

the cashier uttered " Sucks to be short sometimes, huh? " I ignored her

and spoke to the woman behind me in line. I was presented with a chair

to climb to reach the machine. I signed and left.

I didn't go far, because I felt very uneasy about what happened. I

returned to the store to speak with someone higher up. Guess what the

customer service manager was the highest person there (the lady who

presented me with the chair). I spoke to her about the awkwardness of

the situation, how it was not ADA compliant. Why wasn't the ADA lane

open? I would think that should be open at all times. I also told her

about the mutterings of the cashier.

For some reason I don't feel that is enough.

Barbara Spiegel

Link to comment
Share on other sites

I LOVE shopping at WalMart, but I do wonder why they've got a little tray thing

that pulls out that's down low for handicap people to write out their check, but

if you have to sign the electronic thing, it doesn't come down.. why is that? I

simple stand up on my scooter and have no problems - but I know that's not an

option for everyone else..

Amy

Re: ARGH, Walmart experience

I don't shop at Wal-Mart, it is an evil empire.

-marty

check out walmartwatch.com sometime

>>> " Barbara Spiegel " <bspiegel@...> 11/9/2006 9:07 AM >>>

Hi there,

I'm writing to find out if this has ever happened to anyone

else...unfortunately, I'm sure it has. I'd be interested in hearing what

was done and what, if anything, you did about it afterwards.

I was shopping in my local Wal-Mart. I checked out and they were

unable to print off the receipt, which meant I had to sign the little

machine...which I could NOT reach! The customer service rep scrambled to

find something to help me reach. While waiting for the accommodation,

the cashier uttered " Sucks to be short sometimes, huh? " I ignored her

and spoke to the woman behind me in line. I was presented with a chair

to climb to reach the machine. I signed and left.

I didn't go far, because I felt very uneasy about what happened. I

returned to the store to speak with someone higher up. Guess what the

customer service manager was the highest person there (the lady who

presented me with the chair). I spoke to her about the awkwardness of

the situation, how it was not ADA compliant. Why wasn't the ADA lane

open? I would think that should be open at all times. I also told her

about the mutterings of the cashier.

For some reason I don't feel that is enough.

Barbara Spiegel

Link to comment
Share on other sites

HI

I urge you to write a letter to the company regarding your experience. Being

a Human Resource manager for Wal-Mart, I believe that this will allow the

company to look in this direction of ADA requirements.

Link to comment
Share on other sites

YES... when I encountered that situation the cashier has the option of printing

out the receipt that you can sign on the little lower pull out thingamabobbers

since you cannot reach the screen which I can't either even with the scooter.

All Wal-marts " should " have that option. Hopefully this helps next time you

go.......

-- " Barbara Spiegel " <bspiegel@...> wrote:

Hi there,

I'm writing to find out if this has ever happened to anyone

else...unfortunately, I'm sure it has. I'd be interested in hearing what was

done and what, if anything, you did about it afterwards.

I was shopping in my local Wal-Mart. I checked out and they were unable to print

off the receipt, which meant I had to sign the little machine...which I could

NOT reach! The customer service rep scrambled to find something to help me

reach. While waiting for the accommodation, the cashier uttered " Sucks to be

short sometimes, huh? " I ignored her and spoke to the woman behind me in line. I

was presented with a chair to climb to reach the machine. I signed and left.

I didn't go far, because I felt very uneasy about what happened. I returned to

the store to speak with someone higher up. Guess what the customer service

manager was the highest person there (the lady who presented me with the chair).

I spoke to her about the awkwardness of the situation, how it was not ADA

compliant. Why wasn't the ADA lane open? I would think that should be open at

all times. I also told her about the mutterings of the cashier.

For some reason I don't feel that is enough.

Barbara Spiegel

Link to comment
Share on other sites

Oh!!!! I just reread this and realized that they couldn't print out the receipt.

My suggestion is to use the pin. This probably is scary to some people, but

I've had to ask people to enter my pin for me because there's no way I'm

climbing onto a chair in front of 25 million people (pardon the exaggeration).

But that's been my solution to those locations I can't reach and don't have the

signing of the receipt option...........

-- " Barbara Spiegel " <bspiegel@...> wrote:

Hi there,

I'm writing to find out if this has ever happened to anyone

else...unfortunately, I'm sure it has. I'd be interested in hearing what was

done and what, if anything, you did about it afterwards.

I was shopping in my local Wal-Mart. I checked out and they were unable to print

off the receipt, which meant I had to sign the little machine...which I could

NOT reach! The customer service rep scrambled to find something to help me

reach. While waiting for the accommodation, the cashier uttered " Sucks to be

short sometimes, huh? " I ignored her and spoke to the woman behind me in line. I

was presented with a chair to climb to reach the machine. I signed and left.

I didn't go far, because I felt very uneasy about what happened. I returned to

the store to speak with someone higher up. Guess what the customer service

manager was the highest person there (the lady who presented me with the chair).

I spoke to her about the awkwardness of the situation, how it was not ADA

compliant. Why wasn't the ADA lane open? I would think that should be open at

all times. I also told her about the mutterings of the cashier.

For some reason I don't feel that is enough.

Barbara Spiegel

Link to comment
Share on other sites

In the words of Rain Man (slightly altered) " Wal Mart Sucks! "

Anyway, I hate that chain never been in there. Try Traget they are so

accomodating and have much cooler stuff. Plus Target gives Health

Benefits to Employees. Unlike Wal Mart That puts Main Street stores

out of business and employs only min wage workers!

On Nov 9, 2006, at 8:32 PM, lcons31@... wrote:

> te:

> Hi there,

> I'm writing to find out if this has ever happened to anyone

> else...unfortunately, I'm sure it has. I'd be interested in hearing

> what was done and what, if anything, you did about it afterwards.

> I was shopping in my local Wal-Mart. I checked out and they were

> unable to print off the receipt, which meant I had to sign the

> little machine...which I could NOT reach! The customer service rep

> scrambled to find something to help me reach. While waiting for the

> accommodation, the cashier uttered " Sucks to be short sometimes,

> huh? " I ignored her and spoke to the woman behind me in line. I was

> presented with a chair to climb to reach the machine. I signed and

> left.

> I didn't go far, because I felt very uneasy about what happened. I

> returned to the store to speak with someone higher up. Guess what

> the customer service manager was the highest person there (the lady

> who presented me with the chair). I spoke to her about the

> awkwardness of the situation, how it was not ADA compliant. Why

> wasn't the ADA lane open? I would think that should be open at all

> times. I also told her about the mutterings of the cashier.

> For some reason I don't feel that is enough.

Link to comment
Share on other sites

Unfortunately, not every town has a Target. Every town has a Wal Mart.

Also, Wal Mart is cheaper. Not everyone has middle-class and higher jobs.

Be realistic, not idealistic. Wal Mart will only change if the countries

supplying them (i.e. China) legislates higher minimum wages for its workers,

and if Wal Mart's own employees organize for better wages and benefits. You

can't expect the consumer to boycott the store when it may be the only store

in town, and/or is, by far, the cheapest prices in town.

As far as the credit card readers: they are either velcroed on the counter,

or attached with a simple knob screw. The cashiers are supposed to detach

them and lower them for people who can't reach. If they don't, ask for the

manager and demand they accomodate you. My experiences with Wal Mart have

been generally positive. I can't go more than ten feet without someone

asking me if I need assistance. I can't say the same for K-Mart or Target.

Bill

On 11/9/06, tony soares <tonysoares@...> wrote:

>

> In the words of Rain Man (slightly altered) " Wal Mart Sucks! "

>

> Anyway, I hate that chain never been in there. Try Traget they are so

> accomodating and have much cooler stuff. Plus Target gives Health

> Benefits to Employees. Unlike Wal Mart That puts Main Street stores

> out of business and employs only min wage workers!

>

>

Link to comment
Share on other sites

The pull out tray thing is for people to sign their checks. Also they

when you pay with a credit card, you can sign on the hard copy instead

of the computer. You may need to ask for a print out so you can have

access to sign your information. This is one of the things that I

usually have to request this option, sometimes the cashier asks me if

it would be easier for me to print out..and I always say yes. This

provides another alternative way of signing for your cards and checks.

Wal-Mart is not a place I like to go. They tend to hire people with

disabilities, but the access is horrible. After dealing with issues,

it's just easier to go to another store. Nice thing about being from a

small town...everyone knows me and I have easier time accessing my

community this way.

a

>

> I LOVE shopping at WalMart, but I do wonder why they've got a little

tray thing that pulls out that's down low for handicap people to write

out their check, but if you have to sign the electronic thing, it

doesn't come down.. why is that? I simple stand up on my scooter and

have no problems - but I know that's not an option for everyone else..

>

> Amy

>

> Re: ARGH, Walmart experience

>

>

> I don't shop at Wal-Mart, it is an evil empire.

>

> -marty

>

> check out walmartwatch.com sometime

>

> >>> " Barbara Spiegel " <bspiegel@...> 11/9/2006 9:07 AM >>>

> Hi there,

> I'm writing to find out if this has ever happened to anyone

> else...unfortunately, I'm sure it has. I'd be interested in

hearing what

> was done and what, if anything, you did about it afterwards.

> I was shopping in my local Wal-Mart. I checked out and they were

> unable to print off the receipt, which meant I had to sign the little

> machine...which I could NOT reach! The customer service rep

scrambled to

> find something to help me reach. While waiting for the accommodation,

> the cashier uttered " Sucks to be short sometimes, huh? " I ignored her

> and spoke to the woman behind me in line. I was presented with a chair

> to climb to reach the machine. I signed and left.

> I didn't go far, because I felt very uneasy about what happened. I

> returned to the store to speak with someone higher up. Guess what the

> customer service manager was the highest person there (the lady who

> presented me with the chair). I spoke to her about the awkwardness of

> the situation, how it was not ADA compliant. Why wasn't the ADA lane

> open? I would think that should be open at all times. I also told her

> about the mutterings of the cashier.

> For some reason I don't feel that is enough.

>

> Barbara Spiegel

>

>

Link to comment
Share on other sites

Really?

Mine doesn't. And in towns Wal Mart invades they put Mom and Pop out of

business.

Re: ARGH, Walmart experience

> Unfortunately, not every town has a Target. Every town has a Wal

> Mart.Also, Wal Mart is cheaper. Not everyone has middle-class and

> higher jobs.

> Be realistic, not idealistic. Wal Mart will only change if the

> countriessupplying them (i.e. China) legislates higher minimum

> wages for its workers,

> and if Wal Mart's own employees organize for better wages and

> benefits. You

> can't expect the consumer to boycott the store when it may be the

> only store

> in town, and/or is, by far, the cheapest prices in town.

>

> As far as the credit card readers: they are either velcroed on the

> counter,or attached with a simple knob screw. The cashiers are

> supposed to detach

> them and lower them for people who can't reach. If they don't, ask

> for the

> manager and demand they accomodate you. My experiences with Wal

> Mart have

> been generally positive. I can't go more than ten feet without

> someoneasking me if I need assistance. I can't say the same for K-

> Mart or Target.

>

> Bill

>

> On 11/9/06, tony soares <tonysoares@...> wrote:

> >

> > In the words of Rain Man (slightly altered) " Wal Mart Sucks! "

> >

> > Anyway, I hate that chain never been in there. Try Traget they

> are so

> > accomodating and have much cooler stuff. Plus Target gives Health

> > Benefits to Employees. Unlike Wal Mart That puts Main Street stores

> > out of business and employs only min wage workers!

> >

> >

>

>

>

Link to comment
Share on other sites

Mom and pop stores were on the way out as soon as a neighborhood Safeway or

Piggly Wiggly cropped up which was way before Wal-Mart.

Sears changed the marketing retail business in their hay day too... Times and

" progress " changes the business atmosphere. It has always been and will always

be so. Try to find a blacksmith shop or a pony express rider. Change in business

reflects the needs and wants of the country. I like Wal-Mart but then I be 'po

folk " and need a place where I can shop since Marcus Newman's and Nordstrom's

and Wild Oats are out of the question.

I hang out with Wal-Mart folk, shoppers and employees. The employees are pretty

glad to have a jobs and do not complain off the job... Only outsiders complain

for them like they are not bright enough to know how to do it on their own!

Shoppers, myself included are happy to have a nice and assessable and reasonable

place to shop.. Especially for groceries!

Times they be a changin'.... just like they always have... You either change

with them and survive or you whine and turn into one of those old people who sit

and cry about the good old days! Which BTW were only good because we survived

them IF we were honest with ourselves!

I have seen many changes in 67 years and know a bit of which I speak.

Cheers,

Karolyn

Re: ARGH, Walmart experience

> Unfortunately, not every town has a Target. Every town has a Wal

> Mart.Also, Wal Mart is cheaper. Not everyone has middle-class and

> higher jobs.

> Be realistic, not idealistic. Wal Mart will only change if the

> countriessupplying them (i.e. China) legislates higher minimum

> wages for its workers,

> and if Wal Mart's own employees organize for better wages and

> benefits. You

> can't expect the consumer to boycott the store when it may be the

> only store

> in town, and/or is, by far, the cheapest prices in town.

>

> As far as the credit card readers: they are either velcroed on the

> counter,or attached with a simple knob screw. The cashiers are

> supposed to detach

> them and lower them for people who can't reach. If they don't, ask

> for the

> manager and demand they accomodate you. My experiences with Wal

> Mart have

> been generally positive. I can't go more than ten feet without

> someoneasking me if I need assistance. I can't say the same for K-

> Mart or Target.

>

> Bill

>

> On 11/9/06, tony soares <tonysoares@...> wrote:

> >

> > In the words of Rain Man (slightly altered) " Wal Mart Sucks! "

> >

> > Anyway, I hate that chain never been in there. Try Traget they

> are so

> > accomodating and have much cooler stuff. Plus Target gives Health

> > Benefits to Employees. Unlike Wal Mart That puts Main Street stores

> > out of business and employs only min wage workers!

> >

> >

>

>

>

Link to comment
Share on other sites

To whom doesnt like wal-mart,im lp and i work at wal-mart as a greeter and dont

have no problems there,i can reach for the credit card thing too..it doesnt hurt

to ask the cashiers.wal-mart hires everyone ,thank god they do hire people with

disbility,other places dont...i love meeting people instead of being in a shell

just cause im little person.. thank you.

a <quartznh@...> wrote:

The pull out tray thing is for people to sign their checks. Also they

when you pay with a credit card, you can sign on the hard copy instead

of the computer. You may need to ask for a print out so you can have

access to sign your information. This is one of the things that I

usually have to request this option, sometimes the cashier asks me if

it would be easier for me to print out..and I always say yes. This

provides another alternative way of signing for your cards and checks.

Wal-Mart is not a place I like to go. They tend to hire people with

disabilities, but the access is horrible. After dealing with issues,

it's just easier to go to another store. Nice thing about being from a

small town...everyone knows me and I have easier time accessing my

community this way.

a

>

> I LOVE shopping at WalMart, but I do wonder why they've got a little

tray thing that pulls out that's down low for handicap people to write

out their check, but if you have to sign the electronic thing, it

doesn't come down.. why is that? I simple stand up on my scooter and

have no problems - but I know that's not an option for everyone else..

>

> Amy

>

> Re: ARGH, Walmart experience

>

>

> I don't shop at Wal-Mart, it is an evil empire.

>

> -marty

>

> check out walmartwatch.com sometime

>

> >>> " Barbara Spiegel " <bspiegel@...> 11/9/2006 9:07 AM >>>

> Hi there,

> I'm writing to find out if this has ever happened to anyone

> else...unfortunately, I'm sure it has. I'd be interested in

hearing what

> was done and what, if anything, you did about it afterwards.

> I was shopping in my local Wal-Mart. I checked out and they were

> unable to print off the receipt, which meant I had to sign the little

> machine...which I could NOT reach! The customer service rep

scrambled to

> find something to help me reach. While waiting for the accommodation,

> the cashier uttered " Sucks to be short sometimes, huh? " I ignored her

> and spoke to the woman behind me in line. I was presented with a chair

> to climb to reach the machine. I signed and left.

> I didn't go far, because I felt very uneasy about what happened. I

> returned to the store to speak with someone higher up. Guess what the

> customer service manager was the highest person there (the lady who

> presented me with the chair). I spoke to her about the awkwardness of

> the situation, how it was not ADA compliant. Why wasn't the ADA lane

> open? I would think that should be open at all times. I also told her

> about the mutterings of the cashier.

> For some reason I don't feel that is enough.

>

> Barbara Spiegel

>

>

Link to comment
Share on other sites

Been there done that. Even worse I have been stepped in front of while standing

in a super marked check out line. Even had a grocery cart ready to unload. The

Tall Adult, (so called adult), ignored me standing there as if I was a child

waiting for my mom. I am 40 years old and do not look near 30 so when I spoke

up, indicating I was standing there, the response back to me was " oh I didn't

know you were an adult. " I replied, " Oh so what your saying is that if I was a

kid, your actions would have been justified? " The Lady was embarrassed, left her

stuff and walked out. And we wonder why kids these days do not give us adults

respect. Maybe if Adults gave respect, the kids would give it easily in return.

OK I feel better. LOL

Diane

ARGH, Walmart experience

Hi there,

I'm writing to find out if this has ever happened to anyone

else...unfortunately, I'm sure it has. I'd be interested in hearing what was

done and what, if anything, you did about it afterwards.

I was shopping in my local Wal-Mart. I checked out and they were unable to

print off the receipt, which meant I had to sign the little machine...which I

could NOT reach! The customer service rep scrambled to find something to help me

reach. While waiting for the accommodation, the cashier uttered " Sucks to be

short sometimes, huh? " I ignored her and spoke to the woman behind me in line. I

was presented with a chair to climb to reach the machine. I signed and left.

I didn't go far, because I felt very uneasy about what happened. I returned to

the store to speak with someone higher up. Guess what the customer service

manager was the highest person there (the lady who presented me with the chair).

I spoke to her about the awkwardness of the situation, how it was not ADA

compliant. Why wasn't the ADA lane open? I would think that should be open at

all times. I also told her about the mutterings of the cashier.

For some reason I don't feel that is enough.

Barbara Spiegel

Link to comment
Share on other sites

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...