Guest guest Posted November 9, 2006 Report Share Posted November 9, 2006 I don't shop at Wal-Mart, it is an evil empire. -marty check out walmartwatch.com sometime >>> " Barbara Spiegel " <bspiegel@...> 11/9/2006 9:07 AM >>> Hi there, I'm writing to find out if this has ever happened to anyone else...unfortunately, I'm sure it has. I'd be interested in hearing what was done and what, if anything, you did about it afterwards. I was shopping in my local Wal-Mart. I checked out and they were unable to print off the receipt, which meant I had to sign the little machine...which I could NOT reach! The customer service rep scrambled to find something to help me reach. While waiting for the accommodation, the cashier uttered " Sucks to be short sometimes, huh? " I ignored her and spoke to the woman behind me in line. I was presented with a chair to climb to reach the machine. I signed and left. I didn't go far, because I felt very uneasy about what happened. I returned to the store to speak with someone higher up. Guess what the customer service manager was the highest person there (the lady who presented me with the chair). I spoke to her about the awkwardness of the situation, how it was not ADA compliant. Why wasn't the ADA lane open? I would think that should be open at all times. I also told her about the mutterings of the cashier. For some reason I don't feel that is enough. Barbara Spiegel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 9, 2006 Report Share Posted November 9, 2006 I LOVE shopping at WalMart, but I do wonder why they've got a little tray thing that pulls out that's down low for handicap people to write out their check, but if you have to sign the electronic thing, it doesn't come down.. why is that? I simple stand up on my scooter and have no problems - but I know that's not an option for everyone else.. Amy Re: ARGH, Walmart experience I don't shop at Wal-Mart, it is an evil empire. -marty check out walmartwatch.com sometime >>> " Barbara Spiegel " <bspiegel@...> 11/9/2006 9:07 AM >>> Hi there, I'm writing to find out if this has ever happened to anyone else...unfortunately, I'm sure it has. I'd be interested in hearing what was done and what, if anything, you did about it afterwards. I was shopping in my local Wal-Mart. I checked out and they were unable to print off the receipt, which meant I had to sign the little machine...which I could NOT reach! The customer service rep scrambled to find something to help me reach. While waiting for the accommodation, the cashier uttered " Sucks to be short sometimes, huh? " I ignored her and spoke to the woman behind me in line. I was presented with a chair to climb to reach the machine. I signed and left. I didn't go far, because I felt very uneasy about what happened. I returned to the store to speak with someone higher up. Guess what the customer service manager was the highest person there (the lady who presented me with the chair). I spoke to her about the awkwardness of the situation, how it was not ADA compliant. Why wasn't the ADA lane open? I would think that should be open at all times. I also told her about the mutterings of the cashier. For some reason I don't feel that is enough. Barbara Spiegel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 9, 2006 Report Share Posted November 9, 2006 HI I urge you to write a letter to the company regarding your experience. Being a Human Resource manager for Wal-Mart, I believe that this will allow the company to look in this direction of ADA requirements. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 9, 2006 Report Share Posted November 9, 2006 YES... when I encountered that situation the cashier has the option of printing out the receipt that you can sign on the little lower pull out thingamabobbers since you cannot reach the screen which I can't either even with the scooter. All Wal-marts " should " have that option. Hopefully this helps next time you go....... -- " Barbara Spiegel " <bspiegel@...> wrote: Hi there, I'm writing to find out if this has ever happened to anyone else...unfortunately, I'm sure it has. I'd be interested in hearing what was done and what, if anything, you did about it afterwards. I was shopping in my local Wal-Mart. I checked out and they were unable to print off the receipt, which meant I had to sign the little machine...which I could NOT reach! The customer service rep scrambled to find something to help me reach. While waiting for the accommodation, the cashier uttered " Sucks to be short sometimes, huh? " I ignored her and spoke to the woman behind me in line. I was presented with a chair to climb to reach the machine. I signed and left. I didn't go far, because I felt very uneasy about what happened. I returned to the store to speak with someone higher up. Guess what the customer service manager was the highest person there (the lady who presented me with the chair). I spoke to her about the awkwardness of the situation, how it was not ADA compliant. Why wasn't the ADA lane open? I would think that should be open at all times. I also told her about the mutterings of the cashier. For some reason I don't feel that is enough. Barbara Spiegel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 9, 2006 Report Share Posted November 9, 2006 Oh!!!! I just reread this and realized that they couldn't print out the receipt. My suggestion is to use the pin. This probably is scary to some people, but I've had to ask people to enter my pin for me because there's no way I'm climbing onto a chair in front of 25 million people (pardon the exaggeration). But that's been my solution to those locations I can't reach and don't have the signing of the receipt option........... -- " Barbara Spiegel " <bspiegel@...> wrote: Hi there, I'm writing to find out if this has ever happened to anyone else...unfortunately, I'm sure it has. I'd be interested in hearing what was done and what, if anything, you did about it afterwards. I was shopping in my local Wal-Mart. I checked out and they were unable to print off the receipt, which meant I had to sign the little machine...which I could NOT reach! The customer service rep scrambled to find something to help me reach. While waiting for the accommodation, the cashier uttered " Sucks to be short sometimes, huh? " I ignored her and spoke to the woman behind me in line. I was presented with a chair to climb to reach the machine. I signed and left. I didn't go far, because I felt very uneasy about what happened. I returned to the store to speak with someone higher up. Guess what the customer service manager was the highest person there (the lady who presented me with the chair). I spoke to her about the awkwardness of the situation, how it was not ADA compliant. Why wasn't the ADA lane open? I would think that should be open at all times. I also told her about the mutterings of the cashier. For some reason I don't feel that is enough. Barbara Spiegel Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 9, 2006 Report Share Posted November 9, 2006 In the words of Rain Man (slightly altered) " Wal Mart Sucks! " Anyway, I hate that chain never been in there. Try Traget they are so accomodating and have much cooler stuff. Plus Target gives Health Benefits to Employees. Unlike Wal Mart That puts Main Street stores out of business and employs only min wage workers! On Nov 9, 2006, at 8:32 PM, lcons31@... wrote: > te: > Hi there, > I'm writing to find out if this has ever happened to anyone > else...unfortunately, I'm sure it has. I'd be interested in hearing > what was done and what, if anything, you did about it afterwards. > I was shopping in my local Wal-Mart. I checked out and they were > unable to print off the receipt, which meant I had to sign the > little machine...which I could NOT reach! The customer service rep > scrambled to find something to help me reach. While waiting for the > accommodation, the cashier uttered " Sucks to be short sometimes, > huh? " I ignored her and spoke to the woman behind me in line. I was > presented with a chair to climb to reach the machine. I signed and > left. > I didn't go far, because I felt very uneasy about what happened. I > returned to the store to speak with someone higher up. Guess what > the customer service manager was the highest person there (the lady > who presented me with the chair). I spoke to her about the > awkwardness of the situation, how it was not ADA compliant. Why > wasn't the ADA lane open? I would think that should be open at all > times. I also told her about the mutterings of the cashier. > For some reason I don't feel that is enough. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 10, 2006 Report Share Posted November 10, 2006 Unfortunately, not every town has a Target. Every town has a Wal Mart. Also, Wal Mart is cheaper. Not everyone has middle-class and higher jobs. Be realistic, not idealistic. Wal Mart will only change if the countries supplying them (i.e. China) legislates higher minimum wages for its workers, and if Wal Mart's own employees organize for better wages and benefits. You can't expect the consumer to boycott the store when it may be the only store in town, and/or is, by far, the cheapest prices in town. As far as the credit card readers: they are either velcroed on the counter, or attached with a simple knob screw. The cashiers are supposed to detach them and lower them for people who can't reach. If they don't, ask for the manager and demand they accomodate you. My experiences with Wal Mart have been generally positive. I can't go more than ten feet without someone asking me if I need assistance. I can't say the same for K-Mart or Target. Bill On 11/9/06, tony soares <tonysoares@...> wrote: > > In the words of Rain Man (slightly altered) " Wal Mart Sucks! " > > Anyway, I hate that chain never been in there. Try Traget they are so > accomodating and have much cooler stuff. Plus Target gives Health > Benefits to Employees. Unlike Wal Mart That puts Main Street stores > out of business and employs only min wage workers! > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 10, 2006 Report Share Posted November 10, 2006 The pull out tray thing is for people to sign their checks. Also they when you pay with a credit card, you can sign on the hard copy instead of the computer. You may need to ask for a print out so you can have access to sign your information. This is one of the things that I usually have to request this option, sometimes the cashier asks me if it would be easier for me to print out..and I always say yes. This provides another alternative way of signing for your cards and checks. Wal-Mart is not a place I like to go. They tend to hire people with disabilities, but the access is horrible. After dealing with issues, it's just easier to go to another store. Nice thing about being from a small town...everyone knows me and I have easier time accessing my community this way. a > > I LOVE shopping at WalMart, but I do wonder why they've got a little tray thing that pulls out that's down low for handicap people to write out their check, but if you have to sign the electronic thing, it doesn't come down.. why is that? I simple stand up on my scooter and have no problems - but I know that's not an option for everyone else.. > > Amy > > Re: ARGH, Walmart experience > > > I don't shop at Wal-Mart, it is an evil empire. > > -marty > > check out walmartwatch.com sometime > > >>> " Barbara Spiegel " <bspiegel@...> 11/9/2006 9:07 AM >>> > Hi there, > I'm writing to find out if this has ever happened to anyone > else...unfortunately, I'm sure it has. I'd be interested in hearing what > was done and what, if anything, you did about it afterwards. > I was shopping in my local Wal-Mart. I checked out and they were > unable to print off the receipt, which meant I had to sign the little > machine...which I could NOT reach! The customer service rep scrambled to > find something to help me reach. While waiting for the accommodation, > the cashier uttered " Sucks to be short sometimes, huh? " I ignored her > and spoke to the woman behind me in line. I was presented with a chair > to climb to reach the machine. I signed and left. > I didn't go far, because I felt very uneasy about what happened. I > returned to the store to speak with someone higher up. Guess what the > customer service manager was the highest person there (the lady who > presented me with the chair). I spoke to her about the awkwardness of > the situation, how it was not ADA compliant. Why wasn't the ADA lane > open? I would think that should be open at all times. I also told her > about the mutterings of the cashier. > For some reason I don't feel that is enough. > > Barbara Spiegel > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 10, 2006 Report Share Posted November 10, 2006 Really? Mine doesn't. And in towns Wal Mart invades they put Mom and Pop out of business. Re: ARGH, Walmart experience > Unfortunately, not every town has a Target. Every town has a Wal > Mart.Also, Wal Mart is cheaper. Not everyone has middle-class and > higher jobs. > Be realistic, not idealistic. Wal Mart will only change if the > countriessupplying them (i.e. China) legislates higher minimum > wages for its workers, > and if Wal Mart's own employees organize for better wages and > benefits. You > can't expect the consumer to boycott the store when it may be the > only store > in town, and/or is, by far, the cheapest prices in town. > > As far as the credit card readers: they are either velcroed on the > counter,or attached with a simple knob screw. The cashiers are > supposed to detach > them and lower them for people who can't reach. If they don't, ask > for the > manager and demand they accomodate you. My experiences with Wal > Mart have > been generally positive. I can't go more than ten feet without > someoneasking me if I need assistance. I can't say the same for K- > Mart or Target. > > Bill > > On 11/9/06, tony soares <tonysoares@...> wrote: > > > > In the words of Rain Man (slightly altered) " Wal Mart Sucks! " > > > > Anyway, I hate that chain never been in there. Try Traget they > are so > > accomodating and have much cooler stuff. Plus Target gives Health > > Benefits to Employees. Unlike Wal Mart That puts Main Street stores > > out of business and employs only min wage workers! > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 10, 2006 Report Share Posted November 10, 2006 Mom and pop stores were on the way out as soon as a neighborhood Safeway or Piggly Wiggly cropped up which was way before Wal-Mart. Sears changed the marketing retail business in their hay day too... Times and " progress " changes the business atmosphere. It has always been and will always be so. Try to find a blacksmith shop or a pony express rider. Change in business reflects the needs and wants of the country. I like Wal-Mart but then I be 'po folk " and need a place where I can shop since Marcus Newman's and Nordstrom's and Wild Oats are out of the question. I hang out with Wal-Mart folk, shoppers and employees. The employees are pretty glad to have a jobs and do not complain off the job... Only outsiders complain for them like they are not bright enough to know how to do it on their own! Shoppers, myself included are happy to have a nice and assessable and reasonable place to shop.. Especially for groceries! Times they be a changin'.... just like they always have... You either change with them and survive or you whine and turn into one of those old people who sit and cry about the good old days! Which BTW were only good because we survived them IF we were honest with ourselves! I have seen many changes in 67 years and know a bit of which I speak. Cheers, Karolyn Re: ARGH, Walmart experience > Unfortunately, not every town has a Target. Every town has a Wal > Mart.Also, Wal Mart is cheaper. Not everyone has middle-class and > higher jobs. > Be realistic, not idealistic. Wal Mart will only change if the > countriessupplying them (i.e. China) legislates higher minimum > wages for its workers, > and if Wal Mart's own employees organize for better wages and > benefits. You > can't expect the consumer to boycott the store when it may be the > only store > in town, and/or is, by far, the cheapest prices in town. > > As far as the credit card readers: they are either velcroed on the > counter,or attached with a simple knob screw. The cashiers are > supposed to detach > them and lower them for people who can't reach. If they don't, ask > for the > manager and demand they accomodate you. My experiences with Wal > Mart have > been generally positive. I can't go more than ten feet without > someoneasking me if I need assistance. I can't say the same for K- > Mart or Target. > > Bill > > On 11/9/06, tony soares <tonysoares@...> wrote: > > > > In the words of Rain Man (slightly altered) " Wal Mart Sucks! " > > > > Anyway, I hate that chain never been in there. Try Traget they > are so > > accomodating and have much cooler stuff. Plus Target gives Health > > Benefits to Employees. Unlike Wal Mart That puts Main Street stores > > out of business and employs only min wage workers! > > > > > > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 10, 2006 Report Share Posted November 10, 2006 To whom doesnt like wal-mart,im lp and i work at wal-mart as a greeter and dont have no problems there,i can reach for the credit card thing too..it doesnt hurt to ask the cashiers.wal-mart hires everyone ,thank god they do hire people with disbility,other places dont...i love meeting people instead of being in a shell just cause im little person.. thank you. a <quartznh@...> wrote: The pull out tray thing is for people to sign their checks. Also they when you pay with a credit card, you can sign on the hard copy instead of the computer. You may need to ask for a print out so you can have access to sign your information. This is one of the things that I usually have to request this option, sometimes the cashier asks me if it would be easier for me to print out..and I always say yes. This provides another alternative way of signing for your cards and checks. Wal-Mart is not a place I like to go. They tend to hire people with disabilities, but the access is horrible. After dealing with issues, it's just easier to go to another store. Nice thing about being from a small town...everyone knows me and I have easier time accessing my community this way. a > > I LOVE shopping at WalMart, but I do wonder why they've got a little tray thing that pulls out that's down low for handicap people to write out their check, but if you have to sign the electronic thing, it doesn't come down.. why is that? I simple stand up on my scooter and have no problems - but I know that's not an option for everyone else.. > > Amy > > Re: ARGH, Walmart experience > > > I don't shop at Wal-Mart, it is an evil empire. > > -marty > > check out walmartwatch.com sometime > > >>> " Barbara Spiegel " <bspiegel@...> 11/9/2006 9:07 AM >>> > Hi there, > I'm writing to find out if this has ever happened to anyone > else...unfortunately, I'm sure it has. I'd be interested in hearing what > was done and what, if anything, you did about it afterwards. > I was shopping in my local Wal-Mart. I checked out and they were > unable to print off the receipt, which meant I had to sign the little > machine...which I could NOT reach! The customer service rep scrambled to > find something to help me reach. While waiting for the accommodation, > the cashier uttered " Sucks to be short sometimes, huh? " I ignored her > and spoke to the woman behind me in line. I was presented with a chair > to climb to reach the machine. I signed and left. > I didn't go far, because I felt very uneasy about what happened. I > returned to the store to speak with someone higher up. Guess what the > customer service manager was the highest person there (the lady who > presented me with the chair). I spoke to her about the awkwardness of > the situation, how it was not ADA compliant. Why wasn't the ADA lane > open? I would think that should be open at all times. I also told her > about the mutterings of the cashier. > For some reason I don't feel that is enough. > > Barbara Spiegel > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 10, 2006 Report Share Posted November 10, 2006 Been there done that. Even worse I have been stepped in front of while standing in a super marked check out line. Even had a grocery cart ready to unload. The Tall Adult, (so called adult), ignored me standing there as if I was a child waiting for my mom. I am 40 years old and do not look near 30 so when I spoke up, indicating I was standing there, the response back to me was " oh I didn't know you were an adult. " I replied, " Oh so what your saying is that if I was a kid, your actions would have been justified? " The Lady was embarrassed, left her stuff and walked out. And we wonder why kids these days do not give us adults respect. Maybe if Adults gave respect, the kids would give it easily in return. OK I feel better. LOL Diane ARGH, Walmart experience Hi there, I'm writing to find out if this has ever happened to anyone else...unfortunately, I'm sure it has. I'd be interested in hearing what was done and what, if anything, you did about it afterwards. I was shopping in my local Wal-Mart. I checked out and they were unable to print off the receipt, which meant I had to sign the little machine...which I could NOT reach! The customer service rep scrambled to find something to help me reach. While waiting for the accommodation, the cashier uttered " Sucks to be short sometimes, huh? " I ignored her and spoke to the woman behind me in line. I was presented with a chair to climb to reach the machine. I signed and left. I didn't go far, because I felt very uneasy about what happened. I returned to the store to speak with someone higher up. Guess what the customer service manager was the highest person there (the lady who presented me with the chair). I spoke to her about the awkwardness of the situation, how it was not ADA compliant. Why wasn't the ADA lane open? I would think that should be open at all times. I also told her about the mutterings of the cashier. For some reason I don't feel that is enough. Barbara Spiegel Quote Link to comment Share on other sites More sharing options...
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