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Re: Case Manager

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Get used to it ! Be glad, they allow the procedure at all.

It has actually come to that !!! Totally mind-boggling.

My husband spent 30 years in service to his country and got through

2 wars while in the Navy.

I was turned down at several places for a post-op rehab stay because

they did not take Tricare (the military insurance for retirees and

dependents).

> I am not prepared for the amount of control the insurance company

> exerts. The hospital is telling me " patient first " and the

insurance

> company is telling me (indirectly) it's all about their bottom

line.

> It also might be a control issue ... I'm used to controlling my

own

> life! Help!

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  • 2 years later...
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We have a case manager assigned. She just keeps everything rolling without

any hang-ups.

Kim

Mom to 9 - CVID

Case manager

> Is there any reason not to get a case manager through our insurance

> company? Can they use any of the informtion we release to them

> against us? Or is it really useful when sorting through all the IGIV

> stuff?

>

>

> Ana 13 MO IgG def, FTT, etc???

>

>

>

>

>

> This forum is open to parents and caregivers of children diagnosed with a

> Primary Immune Deficiency. Opinions or medical advice stated here are the

> sole responsibility of the poster and should not be taken as professional

> advice.

>

> To unsubscribe -unsubscribegroups (DOT)

> To search group archives go to:

> /messages

>

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jmfritze wrote:

> Is there any reason not to get a case manager through our insurance

> company?

I highly recommend a case manager. Our first case manager was local, so

after several months of her working with us and fighting on our behalf,

Katy and I took her flowers. She was touched by the flowers -- but she

broke down and cried because of the opportunity to meet Katy and see how

well she was doing. She had never met a child she had had to fight for

and it really made her day. Unfortunately, our insurance changed soon

afterward. If possible, once the relationship has been established,

send her/him a picture of your child with a thank-you for making this

child's health possible. Be as cooperative and appreciative as

possible. There will be times when you have to disagree and fight, but

you can do it with gentleness and courtesy -- and you win more battles

that way.

I don't believe the case manager will have any more information than the

general insurance company -- they will just be able to put it all

together for your benefit!

Also, when talking to insurance about anything -- remember that they are

a business -- so be sure and get your facts. When fighting for IVIG,

tell them how many hospitalizations and infections they've had to pay

for in the past and what IVIG may mean to the total cost of treating

this patient.

Best wishes for a great relationship with your case manager. They made

my life easier.

In His service,

dale

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