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Beckett/MA in Wisconsin

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Hello, all. I have a question for anyone who has MA or

Beckett. The scenario is this - we have private insurance (an HMO)

through my husband's employer. Unfortunately, our local clinic

covered by our HMO is woefully understaffed and very unresponsive.

I would like to use another provider, one that is not part of our

HMO and, therefore, not covered by our private insurance. I

contacted MA/ Beckett and asked whether or not MA would cover

the cost if we used a provider outside our HMO. I was told that as

long as the provider is a Medicaid provider, MA/ Beckett would

cover it. However, when the provider that we are considering

contacted MA/ Beckett, they were told that MA/ Beckett

will only cover the cost if we use a provider approved by our HMO.

So basically they are being told that we can only use a provider

within our HMO and then MA/ Beckett will reimburse for whatever

our private insurance won't. I just don't think that is right -

otherwise, what is the point of having Beckett if we are

limited to using providers that are already completely covered by

our private insurance. Anybody have any experience in this area -

Lynn

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