Re: No results over phone?

[Guest guest]

In a message dated 7/6/2006 7:02:28 P.M. Eastern Daylight Time,

saraandchadd@... writes:

Honest opinions please. What would you be thinking? Don't try to

talk me down cause it won't work - these next two weeks are going to

drive me crazy anyway!!!!!

I think he does not want to get into a long discussion over the phone and

that there is no way to predict what the results are from his non-answer. When

it comes to discussing genetics, it's our experience that it is a long

discussion with a lot of maybe's and could-be's. So I would try not to read

anything into it. For all you know, he has already sent the blood work to

another

lab and gotten those results as well.

It sounds like normal procedure to me, our docs don't like to give anything

over the phone because then they can't answer our questions. Our docs are very

good, and they have done this to me. I thought I'd get an ulcer waiting for

the appointments. And, to their credit, I did always have questions, so they

were quite smart in making me wait. (sigh)

Wish I could be more helpful -- Jill

[Guest guest]

I would say normal. I have had Drs not give results over the phone for various

tests.

I wouldn't worry yet!

Tawnya

No results over phone?

Well we finally got a call back from the geneticist and said the

results are in. We tried to set up an appointment and I couldn't get

on for another two weeks. Since I'm inpatient I asked if there was

anything that he could tell me over the phone and he said " no " . So

what should I get out of that? I'm thinking that the results were

positive for something - CX 26? If it wasn't I figured he would tell

me that they were going to send the blood off to a different lab

which we decided to do if we didn't find anything through this test.

Honest opinions please. What would you be thinking? Don't try to

talk me down cause it won't work - these next two weeks are going to

drive me crazy anyway!!!!!

Or is this just normal practice? I know that most of the time

the " doctor " has to give you results but I've always been able to get

good results over the phone!

[Guest guest]

I have always been told by x-ray technicians and all other people but

doctors that the doctor will have to speak with me, and nothing's ever been

wrong. They just aren't licensed to do so. They could probably get in huge

trouble.

>

> I would say normal. I have had Drs not give results over the phone for

> various tests.

>

> I wouldn't worry yet!

>

> Tawnya

>

>

> No results over phone?

>

> Well we finally got a call back from the geneticist and said the

> results are in. We tried to set up an appointment and I couldn't get

> on for another two weeks. Since I'm inpatient I asked if there was

> anything that he could tell me over the phone and he said " no " . So

> what should I get out of that? I'm thinking that the results were

> positive for something - CX 26? If it wasn't I figured he would tell

> me that they were going to send the blood off to a different lab

> which we decided to do if we didn't find anything through this test.

>

> Honest opinions please. What would you be thinking? Don't try to

> talk me down cause it won't work - these next two weeks are going to

> drive me crazy anyway!!!!!

>

> Or is this just normal practice? I know that most of the time

> the " doctor " has to give you results but I've always been able to get

> good results over the phone!

>

>

[Guest guest]

And while we are being honest...Can they bill you for a phone

conversation?

[Guest guest]

Never happened to me.

>

> And while we are being honest...Can they bill you for a phone

> conversation?

>

>

>

--

Robin Tomlinson

thetomlinsons@...

[Guest guest]

HI Sara - I think it's normal. I worked at Tulane when we were in NOLA

and we were never allowed to give results over the phone - only the

doctor's office would give results and that was always in person. I

know you're going crazy - I would be - but I think it's normal...

Barbara

saraandchadd wrote:

> Well we finally got a call back from the geneticist and said the

> results are in. We tried to set up an appointment and I couldn't get

> on for another two weeks. Since I'm inpatient I asked if there was

> anything that he could tell me over the phone and he said " no " . So

> what should I get out of that? I'm thinking that the results were

> positive for something - CX 26? If it wasn't I figured he would tell

> me that they were going to send the blood off to a different lab

> which we decided to do if we didn't find anything through this test.

>

> Honest opinions please. What would you be thinking? Don't try to

> talk me down cause it won't work - these next two weeks are going to

> drive me crazy anyway!!!!!

>

> Or is this just normal practice? I know that most of the time

> the " doctor " has to give you results but I've always been able to get

> good results over the phone!

>

>

>

>

>

>

> All messages posted to this list are private and confidential. Each post is

the intellectual property of the author and therefore subject to copyright

restrictions.

>

[Guest guest]

Thanks Barbara (and everyone else!) - that's were its through - Tulane. Darn -

thought maybe I could use some charm and get the answers sooner!!!

Barbara Mellert Barbara.T.Mellert@...> wrote: HI Sara - I think it's

normal. I worked at Tulane when we were in NOLA

and we were never allowed to give results over the phone - only the

doctor's office would give results and that was always in person. I

know you're going crazy - I would be - but I think it's normal...

Barbara

saraandchadd wrote:

> Well we finally got a call back from the geneticist and said the

> results are in. We tried to set up an appointment and I couldn't get

> on for another two weeks. Since I'm inpatient I asked if there was

> anything that he could tell me over the phone and he said " no " . So

> what should I get out of that? I'm thinking that the results were

> positive for something - CX 26? If it wasn't I figured he would tell

> me that they were going to send the blood off to a different lab

> which we decided to do if we didn't find anything through this test.

>

> Honest opinions please. What would you be thinking? Don't try to

> talk me down cause it won't work - these next two weeks are going to

> drive me crazy anyway!!!!!

>

> Or is this just normal practice? I know that most of the time

> the " doctor " has to give you results but I've always been able to get

> good results over the phone!

>

>

>

>

>

>

> All messages posted to this list are private and confidential. Each post is

the intellectual property of the author and therefore subject to copyright

restrictions.

>

[Guest guest]

Sara, with HIPAA, the newish privacy law, they can't really give you much info

over the phone. Or they have a policy against it because they can't see that

you are who you say you are over the phone. And genetics and HIV are things

that come with " counseling " - you don't just get the results - you get the

results with some counseling. So its understandable, aggravating I'm sure but

understandable.

[Guest guest]

Just piping in....I ALWAYS tell ALL doctors that I want the results

as soon as they are available, even over the phone. And I've had a

nurse read me my own pathology report over the phone, no discussion

about it, just read to me what it says. And I had all of Grace's

genetic tests read to me over the phone. In fact, I don't think I

have ever NOT gotten results over the phone if that is what I

wanted. I was even told I had breast cancer over the phone because

the waiting game really is awful! I think making any patient wait is

unnecessary. You can always make an appointment to discuss it

further, but some of us are quite savvy when it comes to

understanding what the reports mean.

I get nasty on the phone if someone says they don't give results over

the phone. It's just their policy and not something set in stone. I

make myself a nuisance if needed by calling everyday or asking to

talk to someone else or their supervisor. Eventually they tell me so

I stop calling. But usually I don't have to go that far.

I've dealt with far too many doctors and tests to have to 'wait' any

longer than necessary.

I wouldn't think that anything is abnormal because they didn't tell

you, but if you want to know, I think you have a right to know. I

also get copies of every test so I can read it for myself.

IMHO,

Cherie

Mom to , 6, hearing, and Grace, 4.5, bi-lat severe/profound with

auditory neuropathy and AB Auria CI activated 1/06.