Vent: Uncooperative companies!

[Guest guest]

I am having a near breakdown moment! I am very frusterated! I have been

emailing companies to find out if products are gluten free and keep

getting emails back telling me to read the ingredient list. UGH!!!! If

I could tell by the ingredient list why would I waste my time

contacting them?!? How could I possibly know if natural and artificial

flavors/colors contain gluten?! I am so irritated with hearing " we

make our products for the majority of our customers, not those on

special diets " WTF? 1 in 133 people in the US has Celiac disease why is

there no awareness? We are a HUGE chunk of the market! I am so sick of

everything being off limits. This sucks! Ok I am done, thanks for

letting me get that out!

[Guest guest]

Good vent!

Laurie

lbilyeu@...

From: SillyYaks [mailto:SillyYaks ] On Behalf Of cmvslwmjw

Sent: Tuesday, April 04, 2006

10:03 AM

To: SillyYaks

Subject: Vent:

Uncooperative companies!

I am having a near breakdown moment! I am very frusterated! I have been

emailing companies to find out if products are

gluten free and keep

getting emails back telling me to read the

ingredient list. UGH!!!! If

I could tell by the ingredient list why would I

waste my time

contacting them?!? How could I possibly know if

natural and artificial

flavors/colors contain gluten?! I am so irritated

with hearing " we

make our products for the majority of our

customers, not those on

special diets " WTF? 1 in 133 people in the US has Celiac

disease why is

there no awareness? We are a HUGE chunk of the

market! I am so sick of

everything being off limits. This sucks! Ok I am

done, thanks for

letting me get that out!

[Guest guest]

>

> I am having a near breakdown moment! I am very frusterated! I have been

> emailing companies to find out if products are gluten free and keep

> getting emails back telling me to read the ingredient list. UGH!!!! If

> I could tell by the ingredient list why would I waste my time

> contacting them?!? How could I possibly know if natural and artificial

> flavors/colors contain gluten?! I am so irritated with hearing " we

> make our products for the majority of our customers, not those on

> special diets "

>

Tell me the names of these cads! I will refuse to buy ANY products

from the likes of such. They could make the most pure non-gluten

decadent luxury in the known Universe. But if they treat people

rudely, I'll refuse to buy it. And I'll tell all whom I know to

refuse to buy it.

I have to say that I've never received a rude response. I've

gotten responses I didn't want to read (like - " Sorry, our zeppoles

are all made with wheat " ). But I've never gotten a " go read the

ingredients list " response. What jerks.

Sometimes I've had to wait a while. Sometimes I think I've been

forgotten about. And sometimes the manufacturer has had to track

down the source of something (especially with medicines). But I've

yet to be treated rudely.

Tell me who treated you so badly.

I'm serious.

I'll never buy another product from them again. Ever.

Even if you're asking something that they get asked a thousand

times a day, they should just have a stock response that they

can cut and paste. There's NO excuse for treating a customer

rudely. None.

Guess they didn't go to Business 101. " The customer is always

right. "

Esther

[Guest guest]

Exact quote from Lawry's " our products are formulated for use by the

majority of our consumers, and not specifically for those on

restricted diets " , " Therefore, we suggest reading all ingredient

labels carefully. If you cannot determine whether or not the product

contains the ingredient in question, or if you feel uncomfortable

about the ingredients used in our products, it is our recommendation

that you do not use them. " - Fine I wont and either will my family and

friends!!

I got almost identical response from Knorr and Brach's candy. Colgate

was also suprizingly rude.

On a plus note the following companies were very nice even if

products contained gluten- Kraft, Walgreens, marcus movie theatres,

vitasoy, s, Durkee,crockery gourmet, crest, and Newman's Own

If anyone would like these companies gluten free lists just let me

know.

> >

> > I am having a near breakdown moment! I am very frusterated! I

have been

> > emailing companies to find out if products are gluten free and

keep

> > getting emails back telling me to read the ingredient list.

UGH!!!! If

> > I could tell by the ingredient list why would I waste my time

> > contacting them?!? How could I possibly know if natural and

artificial

> > flavors/colors contain gluten?! I am so irritated with hearing "

we

> > make our products for the majority of our customers, not those on

> > special diets "

> >

>

>

> Tell me the names of these cads! I will refuse to buy ANY products

> from the likes of such. They could make the most pure non-gluten

> decadent luxury in the known Universe. But if they treat people

> rudely, I'll refuse to buy it. And I'll tell all whom I know to

> refuse to buy it.

>

> I have to say that I've never received a rude response. I've

> gotten responses I didn't want to read (like - " Sorry, our zeppoles

> are all made with wheat " ). But I've never gotten a " go read the

> ingredients list " response. What jerks.

>

> Sometimes I've had to wait a while. Sometimes I think I've been

> forgotten about. And sometimes the manufacturer has had to track

> down the source of something (especially with medicines). But I've

> yet to be treated rudely.

>

> Tell me who treated you so badly.

>

> I'm serious.

>

> I'll never buy another product from them again. Ever.

>

> Even if you're asking something that they get asked a thousand

> times a day, they should just have a stock response that they

> can cut and paste. There's NO excuse for treating a customer

> rudely. None.

>

> Guess they didn't go to Business 101. " The customer is always

> right. "

>

> Esther

>

[Guest guest]

Cover Girl was snotty when I emailed them- " Read the label and consult

with your doctor " . Gee thanks guys, she has nothing better to do than

read labels with me. *rolls eyes*

>

> Exact quote from Lawry's " our products are formulated for use by the

> majority of our consumers, and not specifically for those on

> restricted diets " , "

[Guest guest]

I don't think Cover Girl necessarily has wheat in their products. At

least, it isn't obvious from the ingredient list. I always used them

without incident. However, I also don't have dermal reactions.

>

> I could never use Cover Girl products.. .would always break out

with them.

> Never could understand it... until this moment. I used them years

before I

> went GF. I do break out when having wheat based products anywhere

on my

> skin. Cover Girl must have had some type of wheat in their make

up line.

> Now I use Ben Nye professional make up, but not around my lips.

>

> --

> Carol M Heppner

> www.carolheppner.com

> Scrapbooking Techniques: INKING (Sterling/Chapelle) 2006

> Making Memory Jewelry (Sterling/Chapelle) 2006

>

[Guest guest]

If we don't have them already on the board, it would probably be very

helpful to many people if you posted them here.

> On a plus note the following companies were very nice even if

> products contained gluten- Kraft, Walgreens, marcus movie theatres,

> vitasoy, s, Durkee,crockery gourmet, crest, and Newman's Own

> If anyone would like these companies gluten free lists just let me

> know.

>

[Guest guest]

I have never been able to use Cover Girl products - I turn bright red from any

of their

products. Don't think it has to do with wheat, as this was years ago and the

wheat thing

seems to be new.

> >

> > I could never use Cover Girl products.. .would always break out

> with them.

[Guest guest]

I have tried Pantene products. I LOATH them because they always

leave such a build up in my hair and I have full and thick hair

already, so that wouldn't be so good for me. Thank you though for

the suggestion.

Rhiannon

> >

> > I have a lot of problems with skin/scalp break outs too. I think

> > there must be something else in a lot of products or processed on

> > the same lines or something like that because I have tried MANY

MANY

> > products with no avail. I finally found something that's okay in

> > that respect, but it makes my hair feel oily all of the time. I

> > just can't seem to win.

> >

> > Rhiannon

> >

>

>

> --

> Carol M Heppner

> www.carolheppner.com

> Scrapbooking Techniques: INKING (Sterling/Chapelle) 2006

> Making Memory Jewelry (Sterling/Chapelle) 2006

>

[Guest guest]

---

I had the Carroll Shelby Chili Co. be extremely unkind. I emailed to

ask if the product had gluten. The response was... " We invite you to

pick up a package of our chili mix and read the ingredients! " That

angered me and I wrote back to expalin the importance and my

situation (newly dx diabetic celiac and just double checking b/c I

hated to make my 5 y.o. sick) and ask more specifically what was in

it. I was upset by the first response and did email " Thanks for

being so kind in helping me as I did read the package. " and

said " Please walk a mile in someone else's shoes and when asked a

question, simply answer it! " He emailed back... " Get some help! " I

contacted the C.S. children's foundation and talked with the

president b/c the chili man was the head of his department. He then

emailed to apologize and said he thinks we had a communication

problem! He wanted my address to send my child a C.S. T-shirt. Awe,

wasn't that sweet? NOT! Anyways, it is gluten free if anyone even

cares!!!

In SillyYaks , Sherene Silverberg

wrote:

>

>

>

>

> > Cover Girl was snotty when I emailed them- " Read the label and

consult

> > with your doctor " . Gee thanks guys, she has nothing better to do

than

> > read labels with me. *rolls eyes*

> ===========

>

> yup, P & G's standard reply is read the label and get your doctor

to

> write us a letter then we'll investigate the hidden ingredients

and

> get back to your doctor in 4 weeks.

>

> Guess who doesn't use P & G products any more?

>

> Shez

>