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100 OHS Performances

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I've been swamped with individual email requests for

the 100 OH & S

performance measures profiled in my book. To make the

information

available to everyone, here they profiled below. To

see the Power Point

presentation profiling OH & S performance measurement,

and many practical

application for these performance metrix application,

see the SIRI web

site at:

http://siri.uvm.edu/ppt/perfmeas/index.htm

The focus of the book is on our concept of an

" achievement-based safety

culture " ®

SAFETY PERFORMANCE MEASUREMENT OPTIONS

FOR STRATEGIC PLANNING AND RECOGNITION

The primary focus here is to develop and implement a

strategic safety

performance measurement system that will facilitate

any type of safety

incentive, recognition or award option you deem

desirable. The actual

type of award may not be as important, in the

practical sense, compared

to what you actually decide needs to be measured.

There is a difference between making performance

improvement

measurements in order to determine how effective your

business is

operating and measuring for reward or recognition

purposes. The

phenomena known as contest contamination needs to be

avoided.

Additionally, if you want to move your safety

incentive and recognition

system from a failure or accident statistic-based

system to an

achievement-based model or a performance-based system,

the following 100

performance measures offer opportunity for creativity:

1. Total workers' compensation costs

2. Average cost per claim

3. Costs per man-hour

4. OSHA 200 logs

5. Industry ranking

6. Behavior observation data

7. Bench marking other companies

8. Employee perception surveys

9. Frequency of all injuries/illnesses

10. Severity of all injuries/illnesses

11. Lost time accidents

12. Investigations completed on time

13. Investigation identifies causes

14. Investigation identifies action plan

15. Action plans implemented

16. Safety meetings held as scheduled

17. Agenda promoted in advance

18. Safety records updated and posted

19. Inspections conducted as scheduled

20. Inspection findings brought to closure

21. Management safety communications

22. Management safety participation

23. Near miss/near hit reports

24. Discipline/violation reports

25. Self audits for regulatory compliance

26. Contractor injury/illness statistics

27. Total manufacturing process incidents

28. Total transportation incidents

29. Rate of employee

suggestions/complaints

30. Resolution of suggestions/complaints

31. Vehicle accidents per mile driven

32. Safety committee activities

33. Management initiatives

34. Respiratory protection audit

35. Hearing conservation audit

36. Spill control audit

37. Emergency response audit

38. Toxic exposure monitoring audit

39. Ventilation audit

40. Lab safety audit

41. Health/medical services audit

42. Hazard communication audit

43. Ergonomics audit

44. Bloodborne pathogens audit

45. Housekeeping audit

46. Job safety analyses

47. Lockout/tagout audit

48. Confined spaces audit

49. Machine guarding audit

50. Electrical safety audit

51. Vehicle safety audit

52. Fire protection audit

53. Employee participation rates

54. Employee housekeeping

55. Employee safety awareness

56. Employee at risk behavior

57. Supervisor/manager participation

58. Supervisor/manager communication

59. Supervisor/manager enforcement

60. Supervisor/manager safety emphasis

61. Supervisor/manager safety awareness

62. Injury/illness cases reported on time

63. Statistical reports issued on time

64. Ratio of safety and health staff to

work force

65. Safety and health spending per

employee

66. Titles in safety and health library

67. Technical assistance bulletins issued

68. Policies and procedures updated on

time

69. Wellness program participation rates

70. Security audits

71. Emergency drills conducted as planned

72. Percent employees trained in CPR/first

aid

73. Absenteeism rates

74. Productivity per employee rates

75. Production error rates

76. Incidence of workplace violence

77. Incidence of accidental releases

78. Employee exit interviews

79. Employee focus groups

80. Community outreach/public safety

initiatives

81. Off-the-job safety initiatives

82. Insurance/consultant reports

83. Reports of peer support for safety

84. Certifications of health and safety

personnel

85. Percent safety goals achieved

86. Training conducted as scheduled

87. Safety training test scores

88. Statistical tracking of programs

89. Statistical process control

90. System safety analysis

91. Contractor safety activities

92. Positive reinforcement activities

93. OSHA audit-no citations

94. OSHA audit-citations, no fines

95. Willful violations

96. Serious or repeat violations

97. Other-than-serious violations

98. Total dollar amount of penalties

99. Average time to abate reported hazard

100. Average time to respond to complaint

The value of these achievement-based safety criteria

is that they can be

used to help set performance objectives for everyone

in your company,

from the most senior executives, to each and every

hourly worker. They

can help structure your own achievement-based

performance model to suit

your unique corporate culture, safety goals and

objectives.

These measures can be used to complement one another,

so that senior and

middle management have to support the line in order to

achieve their

objectives, and workers can see a very definite

relationship between

their efforts and the corporate direction and

philosophy of the

business. An achievement-based performance model does

not thrive on the

exclusion of one group over any other, but is the

basis for a high

performance system that can energize and strengthen

your entire

prevention system

If you really want to turn your safety performance

measurement and

recognition system into an achievement-based system,

rather than an

injury-based system, consider some practical

measurement and reward

alternatives. They take the emphasis off accidents and

injuries, and

raise the bar on behavior-based safety, inasmuch as

they assess not only

the behaviors of many people in the business (not

simply workers), but

the goals, performance targets, standards and

achievements of management

as well. Additionally, variations on these performance

and achievement

themes can be part of any systems audit that you

decide may be necessary

to complement an achievement-based safety model.

They are based on the safety performance measurement

software that has

been developed by my company, Q5 Systems Limited. The

software is called

Q5 AIMS (audit and inspection management system) , and

can ensure

maximum flexibility for any company wishing to

maximize opportunities to

set specific safety performance standards, and provide

recognition and

feedback on those standards. They lend a whole new

dimension to the

phrase, " what gets measured gets done. " Or preferably,

" what gets

measured gets managed, " because what gets managed

stands a better chance

of getting recognized, reinforced and repeated.

1. Safety Objective Setting

* Safety objectives in place.

* Safety objectives reviewed periodically.

* Safety objectives are being met.

* Safety objectives shared with employees.

* Safety objectives are both statistical

(target) and performance

(activity) based.

2. Accident Investigation

* Investigation completed on time.

* Investigation identified the cause(s) of the

accident.

* Prevention strategies to prevent recurrence

identified.

* Prevention strategies implemented, or in the

process of being

implemented.

3. Joint Health and Safety Committees

* Committee(s) meet as required.

* Minutes are posted in the workplace as

required.

* Equal representation of worker and management

representatives.

* Follow up arising from the meeting.

* Follow up completed, or in the process of

being completed.

4. Supervisory Development and Safety Management

Training

* Safety training needs for management

identified.

* Safety training courses for management

delivered.

* Senior and middle management have received

instruction in

legislative compliance and due diligence issues.

5. Inspection and Maintenance

* Inspection/maintenance schedule in place.

* Schedule being followed.

* Inspection/maintenance procedures identify

deficiencies or

compliance.

* Inspection/maintenance deficiencies being

followed up, or

compliance recognized.

* Follow up completed, or in the process of

being completed.

6. Safety Meetings

* Schedule developed for safety meetings.

* Agenda posted prior to safety meetings.

* Adequate topics prepared/available for safety

meeting.

* Current safety performance

communicated/updated to staff at

safety meeting.

* Follow up from safety meeting completed, or in

the process of

being completed.

7. Safety Audits

* Safety audits conducted as per audit schedule.

* Deficiencies identified, or compliance

recognized.

* Follow up initiated on audit deficiencies.

* Follow up completed on audit deficiencies.

* Compliance recognized.

8. Personal Protective Equipment

* Personal protective equipment needs

identified.

* Appropriate personal protective equipment

available for job

task.

* Appropriate personal protective equipment used

as required for

job tasks.

* Personal protective equipment maintained

appropriately.

* Personal protective equipment stored properly

when not in use.

9. Hazard & Risk Analysis

* Jobs assessed and evaluated for risks and

hazards.

* Standards developed for risk management.

* Risk management used in job training.

* Risk management used in job planning.

* Employees assist in identification of job

risks.

10. Fall Protection

* Falling risks evaluated, using hazard and risk

analysis.

* Fall protection standards in place.

* Fall protection equipment available.

* Fall protection equipment being used as

required.

* Fall protection equipment properly stored and

maintained.

11. Performance Standards-Managerial

* Standards for managerial safety activities

defined.

* Standards define frequency of safety

activities.

* Standards define responsibilities and

accountability.

* Standards define how managerial safety

performance is to be

measured.

* Performance standards evaluated with each

managerial employee.

12. Emergency Response

* Emergency response plans in place.

* Emergency response plans address risks

identified in hazard and

risk analysis.

* First aid and CPR training needs identified.

* First aid and CPR training conducted as

required.

13. Safety Promotion

* Promotional campaigns target specific risk

factors.

* Promotional campaigns developed with employee

input.

14. Regulatory Compliance System

* Regular assessment of regulatory compliance

conducted.

* Regulatory compliance issues discussed at all

management

meetings.

* Managerial staff get regular updates on

regulatory compliance.

* Managerial staff receive instruction on due

diligence issues.

15. Pre-Work Planning ( " Tool Box " Talks)

* Pre-work plans completed as required.

* Key risk factors identified and minimized

through pre-work plan.

* Job completed as per pre-work plan.

* Pre-work plan approved by supervisor on-site.

16. Safe Behavior Observation System

* Safe (at risk) behavior performance standards

developed.

* Safe behavior observation conducted as

required.

* Safe behaviors noted and recognized for

positive reinforcement.

* At risk behaviors noted and corrected.

* Acceptable behaviors documented and

reinforced.

17. Contractor Safety Plan and Compliance

* Contractor safety policy in place.

* Contractor safety plan defined for project.

* Safety expectations of contractors defined and

shared with

contractor.

* Contractor safety performance evaluated.

* Contractor performing project in compliance

with contractor

safety plan.

18. Housekeeping

* Housekeeping assessment conducted as required.

* Exemplary housekeeping noted and recognized.

* Housekeeping deficiencies identified.

* Corrective action initiated or implemented.

19. Workers' Compensation

* Claims initiated as required.

* Workers' compensation paperwork completed as

required.

* Claim managed as per company policies and/or

regulatory

requirements.

With Regards,

Kuldeep Bhatt

Asst. Manager - Industrial Hygiene

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